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Zoom Video Communications (ZM)
NASDAQ:ZM
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Zoom Video Communications (ZM) AI Stock Analysis

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ZM

Zoom Video Communications

(NASDAQ:ZM)

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Outperform 84 (OpenAI - 4o)
Rating:84Outperform
Price Target:
$101.00
▲(19.63% Upside)
Zoom Video Communications scores highly due to its robust financial performance and positive earnings call, which highlighted strong revenue growth and strategic initiatives in AI. The technical analysis is moderately positive, with the stock trading above key moving averages. Valuation metrics suggest the stock may be undervalued, adding to its appeal. The primary risk is the slowing revenue growth, but the company's strong financial foundation and strategic focus on AI and enterprise solutions position it well for future growth.
Positive Factors
Revenue Growth
Zoom's consistent revenue growth reflects strong market demand and successful strategic initiatives, positioning the company for sustained expansion.
AI Innovation
Zoom's focus on AI innovation enhances its product offerings, providing a competitive edge and driving long-term customer engagement and retention.
Financial Stability
The share repurchase program indicates robust financial health and management's confidence in Zoom's long-term growth prospects.
Negative Factors
Enterprise Expansion Challenges
A net dollar expansion rate below 100% suggests challenges in upselling and retaining enterprise customers, potentially limiting future revenue growth.
Declining Net Profit Margin
A declining net profit margin indicates pressure on profitability, which could impact Zoom's ability to invest in growth and innovation.
Operating Cash Flow Coverage
Decreased operating cash flow coverage may affect Zoom's liquidity and ability to fund operations, potentially constraining financial flexibility.

Zoom Video Communications (ZM) vs. SPDR S&P 500 ETF (SPY)

Zoom Video Communications Business Overview & Revenue Model

Company DescriptionZoom Communications, Inc. engages in the provision of a communications and collaboration platform. It operates through the following geographical segments: Americas, Asia Pacific, and Europe, Middle East, and Africa. The company was founded by Eric S. Yuan in 2011 and is headquartered in San Jose, CA.
How the Company Makes MoneyZoom generates revenue primarily through a subscription-based model, offering tiered pricing plans for its services that cater to different user needs, from individuals to large enterprises. Key revenue streams include monthly and annual subscriptions for its video conferencing services, additional features such as cloud storage, webinar capabilities, and Zoom Phone services. The company also benefits from partnerships with technology providers and integrations with other software platforms, enhancing its service offerings. Additionally, Zoom has seen increased revenue from its strategic focus on enterprise customers, who typically generate higher average revenue per user compared to individual users.

Zoom Video Communications Key Performance Indicators (KPIs)

Any
Any
Online Average Monthly Churn
Online Average Monthly Churn
Chart Insights
Data provided by:The Fly

Zoom Video Communications Earnings Call Summary

Earnings Call Date:Nov 24, 2025
(Q3-2026)
|
% Change Since: |
Next Earnings Date:Mar 02, 2026
Earnings Call Sentiment Positive
The earnings call highlighted strong financial performance, particularly in revenue growth, profitability, and cash flow, driven by innovations in AI and strategic partnerships. However, challenges such as enterprise net dollar expansion below 100% persist. Overall, the positive aspects significantly outweigh the negatives.
Q3-2026 Updates
Positive Updates
AI Companion 3.0 Unveiled
Zoom introduced AI Companion 3.0, a next-generation AI agent, which has seen adoption surge more than four times year over year.
Zoom Phone Milestone
Zoom Phone surpassed 10,000,000 paid seats early in Q3, with consistent ARR growth in the mid-teens.
Revenue and Profitability Growth
Total revenue grew 4.4% year over year to $1,230,000,000, and non-GAAP income from operations grew 11% year over year, to $507,000,000.
Strong Free Cash Flow
Operating cash flow in Q3 grew 30% year over year to $629,000,000 with a free cash flow margin of 50%, up 11 points year over year.
New Share Repurchase Authorization
An incremental $1,000,000,000 share repurchase was authorized, reflecting confidence in Zoom's financial health.
Negative Updates
Enterprise Net Dollar Expansion Below 100%
The net dollar expansion rate for enterprise customers remained below 100%, indicating room for improvement.
Deferred Revenue and RPO Insights
Deferred revenue was at the high end of guidance but showed a slight decline in the percentage of total RPO as revenue over the next twelve months, down one point year over year.
Company Guidance
During Zoom's Q3 FY26 earnings call, the company provided a robust set of metrics reflecting its financial health and strategic initiatives. Total revenue grew by 4.4% year-over-year to $1.23 billion, exceeding the high end of guidance by $15 million. Enterprise revenue saw a 6.1% increase, making up 60% of total revenue, while the average monthly churn stabilized at an all-time low of 2.7%. Non-GAAP operating income rose by 11% to $507 million, with an operating margin of 41.2%. Zoom Phone reached over 10 million paid seats, and AI Companion adoption surged fourfold year-over-year. The company raised its full-year revenue guidance to $4.852 billion to $4.857 billion, projecting a growth of 4.1% and increasing its non-GAAP EPS outlook to $5.95 to $5.97. Additionally, Zoom announced a $1 billion share repurchase authorization, demonstrating confidence in its financial strategy and growth prospects.

Zoom Video Communications Financial Statement Overview

Summary
Zoom Video Communications exhibits strong financial health across all verticals. The company maintains high profitability and efficient operations, supported by a solid balance sheet with minimal leverage. Cash flow metrics are robust, ensuring liquidity and operational flexibility. While revenue growth has slowed, the company's financial foundation remains strong, positioning it well for future challenges and opportunities.
Income Statement
85
Very Positive
Zoom Video Communications shows strong profitability with a TTM gross profit margin of 76.38% and a net profit margin of 24.99%. The company has maintained a positive revenue growth rate, albeit at a slower pace of 1.1% in the TTM period. EBIT and EBITDA margins are healthy, indicating efficient operations. However, the deceleration in revenue growth could be a concern for future expansion.
Balance Sheet
90
Very Positive
The balance sheet is robust, with a very low debt-to-equity ratio of 0.006, indicating minimal leverage. Return on equity is strong at 13.40%, reflecting effective use of shareholder funds. The equity ratio is high, suggesting financial stability and low risk. Overall, the company is well-positioned to manage its obligations and invest in growth.
Cash Flow
88
Very Positive
Cash flow generation is impressive, with a TTM free cash flow growth rate of 8.49%. The operating cash flow to net income ratio is nearly 1, indicating strong cash conversion. The free cash flow to net income ratio is also high at 0.96, demonstrating efficient cash management. These metrics highlight the company's ability to generate cash and support its operations.
BreakdownDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue4.67B4.53B4.39B4.10B2.65B
Gross Profit3.54B3.45B3.29B3.05B1.83B
EBITDA935.93M629.73M327.75M1.11B688.71M
Net Income1.01B637.46M103.71M1.38B672.32M
Balance Sheet
Total Assets10.99B9.93B8.13B7.55B5.30B
Cash, Cash Equivalents and Short-Term Investments7.79B6.96B5.41B5.42B4.24B
Total Debt64.43M72.95M96.48M105.72M106.02M
Total Liabilities2.05B1.91B1.92B1.77B1.44B
Stockholders Equity8.94B8.02B6.21B5.78B3.86B
Cash Flow
Free Cash Flow1.81B1.47B1.18B1.46B1.39B
Operating Cash Flow1.95B1.60B1.29B1.61B1.47B
Investing Cash Flow-1.11B-1.18B-318.32M-2.86B-1.56B
Financing Cash Flow-1.03B60.19M-936.94M34.07M2.05B

Zoom Video Communications Technical Analysis

Technical Analysis Sentiment
Positive
Last Price84.43
Price Trends
50DMA
82.57
Positive
100DMA
79.79
Positive
200DMA
78.54
Positive
Market Momentum
MACD
-0.16
Negative
RSI
54.96
Neutral
STOCH
43.85
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For ZM, the sentiment is Positive. The current price of 84.43 is above the 20-day moving average (MA) of 83.01, above the 50-day MA of 82.57, and above the 200-day MA of 78.54, indicating a bullish trend. The MACD of -0.16 indicates Negative momentum. The RSI at 54.96 is Neutral, neither overbought nor oversold. The STOCH value of 43.85 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for ZM.

Zoom Video Communications Risk Analysis

Zoom Video Communications disclosed 61 risk factors in its most recent earnings report. Zoom Video Communications reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Zoom Video Communications Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
84
Outperform
$25.01B16.4017.74%3.85%72.42%
67
Neutral
$3.41B52.3621.85%7.36%-40.62%
63
Neutral
$2.42B197.315.45%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
61
Neutral
$1.31B1,046.670.35%-0.67%-95.68%
53
Neutral
$369.83M-41.00%6.33%-66.34%
52
Neutral
$469.16M-12.83%-24.05%96.90%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
ZM
Zoom Video Communications
84.43
1.74
2.10%
RNG
RingCentral
27.92
-9.71
-25.80%
BL
BlackLine
57.35
-4.66
-7.51%
CRNC
Cerence
10.44
3.08
41.85%
VMEO
Vimeo
7.85
1.32
20.21%
LAW
CS Disco
7.21
1.29
21.79%

Zoom Video Communications Corporate Events

Zoom’s Earnings Call Highlights Strong Growth and Innovation
Nov 26, 2025

Zoom Video Communications, Inc. recently held its earnings call, revealing a generally positive sentiment driven by strong financial performance. The company reported notable revenue growth, increased profitability, and robust cash flow, largely attributed to innovations in AI and strategic partnerships. Despite these successes, challenges such as enterprise net dollar expansion below 100% were acknowledged, though the positive aspects significantly outweighed the negatives.

Zoom Video Communications Reports Strong Q3 Earnings
Nov 25, 2025

Zoom Video Communications, Inc., a leader in the technology sector, specializes in providing a comprehensive AI-first platform designed to enhance human connection and collaboration through various communication tools such as meetings, chat, and phone services. The company is headquartered in San Jose, California.

Zoom’s Earnings Call Highlights Growth and AI Focus
Sep 1, 2025

Zoom Video Communications, Inc. recently held its earnings call, presenting a generally positive outlook on its recent performance. The company reported strong revenue growth, particularly in the Enterprise segment, alongside significant advancements in AI adoption. However, the flat performance in the Online business and conservative future revenue growth estimates tempered the enthusiasm. Overall, the highlights significantly outweigh the lowlights, suggesting a promising trajectory for Zoom.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Nov 26, 2025