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Zoom Video Communications (ZM)
NASDAQ:ZM

Zoom Video Communications (ZM) AI Stock Analysis

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ZM

Zoom Video Communications

(NASDAQ:ZM)

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Outperform 81 (OpenAI - 5.2)
Rating:81Outperform
Price Target:
$110.00
▲(19.44% Upside)
The score is driven primarily by strong financial performance (high profitability, minimal leverage, and solid cash conversion). Technicals are supportive with a clear uptrend, though momentum is somewhat stretched. Valuation is reasonable on P/E but lacks dividend support, while the latest earnings call was broadly positive with raised guidance and a $1B buyback, tempered by enterprise net dollar expansion below 100%.
Positive Factors
High margins
Sustained high gross and expanding net margins indicate durable pricing power and efficient cost structure. This supports long-term free cash flow, funds R&D and product development, and enables strategic investments or shareholder returns even if revenue growth moderates.
Very low leverage
Extremely low leverage provides financial flexibility to invest in product innovation, M&A, and go-to-market expansion without material interest burden. It also improves resilience in downturns, allowing Zoom to prioritize strategic initiatives over short-term liquidity concerns.
Strong cash conversion
High cash conversion ratios and robust FCF margins demonstrate durable cash generation from core operations. That underpins repeatable capital allocation (R&D, partnerships, buybacks), reduces refinancing risk, and supports sustained shareholder returns and reinvestment capacity.
Negative Factors
Enterprise net dollar expansion
Net dollar expansion under 100% signals upsell and account expansion are not offsetting churn fully in enterprise segments. Over time this limits organic revenue per account growth, pressuring the company to increase acquisition or launch meaningful new offerings to sustain revenue growth.
Slow top-line growth
Low-single-digit revenue growth reflects a maturing core market and rising competition. Sustaining margin-led profitability becomes harder to translate into material scale without stronger revenue expansion, making long-term EPS and cash flow growth more dependent on product-led expansion or new revenue streams.
Weaker forward revenue visibility
A declining share of deferred revenue within RPO suggests slightly weaker forward-billings or shorter contract duration trends. This reduces near-term revenue visibility and can signal customers shifting to shorter commitments, complicating long-term planning and predictability of cash flow.

Zoom Video Communications (ZM) vs. SPDR S&P 500 ETF (SPY)

Zoom Video Communications Business Overview & Revenue Model

Company DescriptionZoom Communications, Inc. engages in the provision of a communications and collaboration platform. It operates through the following geographical segments: Americas, Asia Pacific, and Europe, Middle East, and Africa. The company was founded by Eric S. Yuan in 2011 and is headquartered in San Jose, CA.
How the Company Makes MoneyZoom generates revenue primarily through a subscription-based model, offering tiered pricing plans for its services that cater to different user needs, ranging from individual users to large enterprises. The key revenue streams include subscriptions for Zoom Meetings, Zoom Video Webinars, and Zoom Phone services. Furthermore, Zoom offers add-ons such as additional cloud storage and large meeting capabilities, which contribute to incremental revenue. The company has established significant partnerships with various organizations and platforms, further enhancing its reach and service offerings. Additionally, during peak periods of remote work, Zoom experienced a surge in demand, leading to increased customer acquisition and retention, which positively impacted its revenue growth.

Zoom Video Communications Key Performance Indicators (KPIs)

Any
Any
Revenue by Geography
Revenue by Geography
Breaks down revenue across different regions, revealing where Zoom is strongest and where it may face risk or growth potential due to local economic conditions or market share shifts.
Chart InsightsZoom's revenue growth in the Americas remains robust, driven by strong enterprise demand and AI-powered solutions, while EMEA and Asia Pacific show modest recovery. The latest earnings call highlights a 4.7% overall revenue growth, with significant AI adoption and enterprise expansion. However, the flat performance in the Online business and conservative future growth estimates suggest potential challenges. The strategic focus on AI and enterprise solutions, alongside high double-digit growth in Contact Center solutions, positions Zoom for sustained growth despite regional disparities.
Data provided by:The Fly

Zoom Video Communications Earnings Call Summary

Earnings Call Date:Nov 24, 2025
(Q3-2026)
|
% Change Since: |
Next Earnings Date:Feb 25, 2026
Earnings Call Sentiment Positive
The earnings call highlighted strong financial performance, particularly in revenue growth, profitability, and cash flow, driven by innovations in AI and strategic partnerships. However, challenges such as enterprise net dollar expansion below 100% persist. Overall, the positive aspects significantly outweigh the negatives.
Q3-2026 Updates
Positive Updates
AI Companion 3.0 Unveiled
Zoom introduced AI Companion 3.0, a next-generation AI agent, which has seen adoption surge more than four times year over year.
Zoom Phone Milestone
Zoom Phone surpassed 10,000,000 paid seats early in Q3, with consistent ARR growth in the mid-teens.
Revenue and Profitability Growth
Total revenue grew 4.4% year over year to $1,230,000,000, and non-GAAP income from operations grew 11% year over year, to $507,000,000.
Strong Free Cash Flow
Operating cash flow in Q3 grew 30% year over year to $629,000,000 with a free cash flow margin of 50%, up 11 points year over year.
New Share Repurchase Authorization
An incremental $1,000,000,000 share repurchase was authorized, reflecting confidence in Zoom's financial health.
Negative Updates
Enterprise Net Dollar Expansion Below 100%
The net dollar expansion rate for enterprise customers remained below 100%, indicating room for improvement.
Deferred Revenue and RPO Insights
Deferred revenue was at the high end of guidance but showed a slight decline in the percentage of total RPO as revenue over the next twelve months, down one point year over year.
Company Guidance
During Zoom's Q3 FY26 earnings call, the company provided a robust set of metrics reflecting its financial health and strategic initiatives. Total revenue grew by 4.4% year-over-year to $1.23 billion, exceeding the high end of guidance by $15 million. Enterprise revenue saw a 6.1% increase, making up 60% of total revenue, while the average monthly churn stabilized at an all-time low of 2.7%. Non-GAAP operating income rose by 11% to $507 million, with an operating margin of 41.2%. Zoom Phone reached over 10 million paid seats, and AI Companion adoption surged fourfold year-over-year. The company raised its full-year revenue guidance to $4.852 billion to $4.857 billion, projecting a growth of 4.1% and increasing its non-GAAP EPS outlook to $5.95 to $5.97. Additionally, Zoom announced a $1 billion share repurchase authorization, demonstrating confidence in its financial strategy and growth prospects.

Zoom Video Communications Financial Statement Overview

Summary
Strong overall fundamentals: high gross margin (76.89%) and improved net margin (33.17%) support profitability, the balance sheet has minimal leverage (debt-to-equity 0.003) with solid ROE (17.67%), and cash generation is strong (operating cash flow to net income 1.05; free cash flow to net income 0.97).
Income Statement
85
Very Positive
Zoom has demonstrated strong financial performance with consistent revenue growth and robust profitability metrics. The TTM gross profit margin is high at 76.89%, indicating efficient cost management. The net profit margin has improved significantly to 33.17%, showcasing enhanced profitability. Revenue growth, although slower compared to earlier periods, remains positive. EBIT and EBITDA margins are healthy, reflecting strong operational efficiency.
Balance Sheet
90
Very Positive
The balance sheet is very strong, with a low debt-to-equity ratio of 0.003, indicating minimal leverage and financial risk. Return on equity is solid at 17.67%, reflecting effective use of shareholder funds. The equity ratio is robust, suggesting a strong capital structure with significant equity backing the assets.
Cash Flow
80
Positive
Cash flow metrics are favorable, with a healthy operating cash flow to net income ratio of 1.05, indicating strong cash generation relative to earnings. Free cash flow growth is positive, supporting future investments and shareholder returns. The free cash flow to net income ratio is high at 0.97, demonstrating effective conversion of earnings into cash.
BreakdownDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue4.67B4.53B4.39B4.10B2.65B
Gross Profit3.54B3.45B3.29B3.05B1.83B
EBITDA935.93M629.73M327.75M1.11B688.71M
Net Income1.01B637.46M103.71M1.38B672.32M
Balance Sheet
Total Assets10.99B9.93B8.13B7.55B5.30B
Cash, Cash Equivalents and Short-Term Investments7.79B6.96B5.41B5.42B4.24B
Total Debt64.43M72.95M96.48M105.72M106.02M
Total Liabilities2.05B1.91B1.92B1.77B1.44B
Stockholders Equity8.94B8.02B6.21B5.78B3.86B
Cash Flow
Free Cash Flow1.81B1.47B1.18B1.46B1.39B
Operating Cash Flow1.95B1.60B1.29B1.61B1.47B
Investing Cash Flow-1.11B-1.18B-318.32M-2.86B-1.56B
Financing Cash Flow-1.03B60.19M-936.94M34.07M2.05B

Zoom Video Communications Technical Analysis

Technical Analysis Sentiment
Positive
Last Price92.10
Price Trends
50DMA
86.27
Positive
100DMA
84.68
Positive
200DMA
80.98
Positive
Market Momentum
MACD
1.84
Negative
RSI
59.40
Neutral
STOCH
77.84
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For ZM, the sentiment is Positive. The current price of 92.1 is above the 20-day moving average (MA) of 86.60, above the 50-day MA of 86.27, and above the 200-day MA of 80.98, indicating a bullish trend. The MACD of 1.84 indicates Negative momentum. The RSI at 59.40 is Neutral, neither overbought nor oversold. The STOCH value of 77.84 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for ZM.

Zoom Video Communications Risk Analysis

Zoom Video Communications disclosed 61 risk factors in its most recent earnings report. Zoom Video Communications reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Zoom Video Communications Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
81
Outperform
$27.27B17.8917.74%3.85%72.42%
71
Outperform
$2.76B42.4321.85%7.36%-40.62%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
55
Neutral
$2.22B182.905.45%
55
Neutral
$510.03M-23.78-12.83%-24.05%96.90%
54
Neutral
$390.57M-6.23-41.00%6.33%-66.34%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
ZM
Zoom Video Communications
92.10
5.98
6.94%
RNG
RingCentral
25.88
-8.30
-24.28%
BL
BlackLine
46.47
-17.13
-26.93%
CRNC
Cerence
11.33
-0.04
-0.35%
LAW
CS Disco
6.25
1.22
24.25%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Jan 27, 2026