Enterprise GrowthThe Enterprise portion of the business is expected to continue to be a source of growth for the business, with anticipation that Zoom Phone revenue growth could continue to outpace the broader business while Contact Center shows traction with customers and gains scale.
Growth DriversZoom presents a compelling value opportunity, underpinned by encouraging primary data points from both channel checks and CIO survey, highlighting a more stable core business and multiple growth drivers gaining traction.
Market LeadershipStrength in mid-market Contact Center as a Service (CCaaS) adoption and stronger growth in Enterprise align with Gartner Magic Quadrant positioning, validating continued leadership in Unified Communications as a Service (UCaaS).