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PagerDuty Inc (PD)
NYSE:PD

PagerDuty (PD) AI Stock Analysis

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PD

PagerDuty

(NYSE:PD)

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Neutral 62 (OpenAI - 5.2)
Rating:62Neutral
Price Target:
$7.50
▲(14.16% Upside)
The score is held back most by very weak technical conditions (sharp downtrend and depressed momentum indicators). Fundamentals are mixed: strong gross margins and improving cash generation are offset by leverage and still-challenged operating profitability. Valuation is supportive due to a low P/E, while the latest earnings call was balanced—margin execution was strong, but ARR/retention pressure and lowered near-term revenue guidance add risk.
Positive Factors
High Gross Margin
An 84.36% gross margin reflects durable SaaS economics and strong unit economics for a subscription platform. High gross margins provide long-term capacity to invest in product, go-to-market, and margin expansion even if operating costs rise, supporting sustainable profitability.
Improving Cash Generation
Very strong free cash flow growth (381% TTM) and a strong free-cash-flow-to-net-income ratio indicate improved cash conversion and operational discipline. Durable FCF growth enhances financial flexibility to fund product development, multi-year deals, or reduce leverage over time.
Product Leadership & Enterprise Traction
Continued product innovation, AI operations focus, strong net new customer adds (284 YTD) and multiyear agreements show deepening enterprise adoption. Multiyear deals and larger customers ($100k+ buyers rising) increase revenue visibility and durable competitive positioning.
Negative Factors
Elevated Leverage
A debt-to-equity ratio of 1.27 and negative ROE indicate meaningful leverage and constrained equity returns. Elevated leverage reduces flexibility for strategic investment, heightens refinancing risk, and limits the firm's ability to absorb slower ARR or prolonged macro weakness.
Weaker Dollar-Based Net Retention
Dollar-based net retention at ~100% signals expansion no longer reliably offsets churn and contraction. Lower gross retention and customer downgrades erode recurring revenue durability, making future growth more dependent on continual new customer acquisition.
Seat Compression and ARR Pressure
ARR growth of only 3% and explicit seat-license compression in large accounts indicate structural pressure on expansion revenue. Persistent seat downsizing and smaller deal sizes reduce long-term ARR scalability and require sustained product-led or usage-based adoption to restore growth.

PagerDuty (PD) vs. SPDR S&P 500 ETF (SPY)

PagerDuty Business Overview & Revenue Model

Company DescriptionPagerDuty, Inc. operates a digital operations management platform in the United States, Japan, and internationally. Its digital operations management platform collects data digital signals from virtually any software-enabled system or device, and leverage powerful machine learning to correlate, process, and predict opportunities and issues. It serves various industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. PagerDuty, Inc. was founded in 2009 and is headquartered in San Francisco, California.
How the Company Makes MoneyPagerDuty generates revenue through a subscription-based model, offering various tiers of service plans tailored to different organizational needs. The key revenue streams include monthly or annual subscription fees for access to its platform, which provides features like incident response, on-call scheduling, and analytics. Additionally, PagerDuty monetizes through upselling premium features and integrations with third-party tools. Significant partnerships with major cloud service providers and technology platforms also enhance its market reach and contribute to its earnings by providing bundled services that attract new customers.

PagerDuty Earnings Call Summary

Earnings Call Date:Nov 25, 2025
(Q3-2026)
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% Change Since: |
Next Earnings Date:Mar 12, 2026
Earnings Call Sentiment Neutral
PagerDuty demonstrated strong financial discipline and growth in operating margins, along with significant new customer acquisition and positive feedback on product innovations. However, the company faced challenges with seat license compression, lower retention rates, and pressure on ARR growth, leading to a reduction in revenue guidance. While there is optimism regarding the transition to usage-based pricing and multiyear agreements, current headwinds present notable challenges.
Q3-2026 Updates
Positive Updates
Revenue and Operating Margin Growth
PagerDuty delivered revenue of $125 million, up 5% year over year. The non-GAAP operating margin of 29% exceeded guidance by 750 basis points over last year.
GAAP Profitability Achieved
GAAP profitability was achieved for the second consecutive quarter, indicating disciplined execution and a durable profitable growth model.
Strong Cash Position
Ended the quarter with $548 million in cash, cash equivalents, and investments.
Product and Market Innovation
Accelerated product innovation and operational efficiency in the digital and AI operation space, extending leadership in incident management.
New Customer Acquisition
Added 284 net new customers year to date, nearly four times the total in FY25.
High-Value Customer Growth
Customers spending over $100,000 per year increased by 5% year over year to 867 customers.
Positive Customer Feedback on New Solutions
Early traction and positive customer feedback on PagerDuty's agents demonstrate the need for AgenTex solutions to scale operations effectively.
Successful Multiyear Agreements
Engaged in multiyear agreements with leading companies, illustrating the need for best-in-class and AI operations.
Negative Updates
Seat License Compression
Seat license compression continues to be a significant challenge, particularly in large enterprises where budget caution and right-sizing have impacted incident management business.
Lower Dollar-Based Net Retention
DBNR decreased to 100% compared to 102% in Q2, negatively impacted by lower gross retention.
Pressure on ARR Growth
Annual recurring revenue grew 3% year over year to $497 million, with incremental ARR being lower than expected due to pressure on seat licenses and smaller expansion deal sizes.
Q4 Revenue Guidance Lowered
Revenue guidance for Q4 fiscal 2026 was lowered to a range of $122 to $124 million, representing a growth of zero to 2%.
Challenges with Customer Retention
Although the number of customers churning and downgrading is trending downwards, the dollar value of contraction driven by seat-based reductions and customer budget caution has been larger than forecast.
Company Guidance
During the third quarter of fiscal year 2026, PagerDuty, Inc. reported a revenue of $125 million, marking a 5% increase year-over-year. The company achieved a non-GAAP operating margin of 29%, which exceeded guidance by 750 basis points compared to the previous year. Annual recurring revenue (ARR) reached $497 million, reflecting a 3% growth year-over-year. Despite facing challenges with seat license reductions, PagerDuty saw a double-digit year-over-year growth in new customer acquisitions, with 284 net new customers added year-to-date. The company also reported GAAP net income of $160 million, including a one-time income tax benefit of $154 million. International revenue increased by 7%, making up 29% of the total revenue. PagerDuty expects to maintain GAAP profitability for the full year next fiscal year and is focused on expanding operating and free cash flow margins. The company's guidance for the fourth quarter anticipates revenue in the range of $122 to $124 million, with a net income per diluted share between 24 to 25 cents, implying an operating margin of 21%. For the full fiscal year 2026, revenue is projected to be between $494 to $497 million, with an operating margin of 24%.

PagerDuty Financial Statement Overview

Summary
Income statement strength (75) is supported by solid TTM revenue growth (15.8%) and very high gross margin (84.36%), but operating profitability remains weak (negative EBIT margin) and reported net margin benefits from non-operational factors. Balance sheet is the main drag (60) due to elevated leverage (debt-to-equity 1.27) and negative ROE. Cash flow (70) is improving meaningfully with strong free cash flow growth, though cash flow alignment to net income is only moderate (operating cash flow to net income 0.43).
Income Statement
75
Positive
PagerDuty has shown strong revenue growth with a TTM growth rate of 15.8%, indicating robust demand for its services. The gross profit margin is high at 84.36%, reflecting efficient cost management. However, the company has struggled with profitability, as evidenced by a negative EBIT margin, though the net profit margin has turned positive at 31.12% due to non-operational factors. Overall, the income statement reflects strong revenue growth and gross profitability, but operational profitability remains a challenge.
Balance Sheet
60
Neutral
The balance sheet shows a high debt-to-equity ratio of 1.27 in the TTM period, indicating significant leverage, which poses financial risk. The return on equity is negative, suggesting that the company is not generating sufficient returns on shareholders' investments. However, the equity ratio is reasonable, indicating a balanced asset structure. The balance sheet reflects a need for improved financial stability and profitability.
Cash Flow
70
Positive
PagerDuty's cash flow statement shows positive trends, with a free cash flow growth rate of 381.3% in the TTM period, indicating improved cash generation capabilities. The operating cash flow to net income ratio is 0.43, suggesting that cash flows are not fully aligned with reported earnings. The free cash flow to net income ratio is strong at 0.95, highlighting efficient cash conversion. Overall, the cash flow statement indicates improving cash generation, though alignment with earnings could be enhanced.
BreakdownTTMJan 2025Jan 2024Jan 2023Jan 2022Jan 2021
Income Statement
Total Revenue489.21M467.50M430.70M370.79M281.40M213.56M
Gross Profit412.69M387.83M352.87M300.36M233.03M182.87M
EBITDA30.16M-11.89M-52.80M-107.20M-93.36M-57.57M
Net Income152.23M-42.73M-81.76M-129.22M-107.45M-68.90M
Balance Sheet
Total Assets1.03B927.27M925.31M817.87M806.45M795.44M
Cash, Cash Equivalents and Short-Term Investments547.78M570.83M571.19M476.97M543.36M560.28M
Total Debt408.53M463.65M461.02M301.52M307.62M249.33M
Total Liabilities688.45M779.22M746.41M575.79M539.47M428.72M
Stockholders Equity320.50M129.83M171.60M240.98M266.98M366.73M
Cash Flow
Free Cash Flow114.74M108.41M64.43M8.51M-12.83M5.25M
Operating Cash Flow120.85M117.89M71.97M16.98M-6.02M10.10M
Investing Cash Flow-17.29M-19.97M-30.52M-86.17M17.38M-49.32M
Financing Cash Flow-108.20M-116.14M51.60M-6.41M-736.00K254.37M

PagerDuty Technical Analysis

Technical Analysis Sentiment
Negative
Last Price6.57
Price Trends
50DMA
10.96
Negative
100DMA
13.06
Negative
200DMA
14.39
Negative
Market Momentum
MACD
-1.35
Positive
RSI
16.63
Positive
STOCH
5.62
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PD, the sentiment is Negative. The current price of 6.57 is below the 20-day moving average (MA) of 8.64, below the 50-day MA of 10.96, and below the 200-day MA of 14.39, indicating a bearish trend. The MACD of -1.35 indicates Positive momentum. The RSI at 16.63 is Positive, neither overbought nor oversold. The STOCH value of 5.62 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for PD.

PagerDuty Risk Analysis

PagerDuty disclosed 67 risk factors in its most recent earnings report. PagerDuty reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

PagerDuty Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
81
Outperform
$1.13B8.8520.19%5.80%12.20%
79
Outperform
$1.44B25.3532.71%2.66%18.30%22.19%
69
Neutral
$1.79B-1.68%19.87%-136.93%
62
Neutral
$637.85M4.1870.46%7.01%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
61
Neutral
$428.68M-8.99-26.69%13.09%32.34%
51
Neutral
$304.40M-1.51-25.34%-7.43%61.36%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
PD
PagerDuty
6.57
-11.46
-63.56%
SPT
Sprout Social
7.09
-20.84
-74.62%
YALA
Yalla Group
7.31
3.31
82.75%
BMBL
Bumble
3.03
-2.50
-45.21%
SEMR
SEMrush Holdings
11.82
-4.02
-25.38%
KARO
Karooooo
45.49
0.37
0.82%

PagerDuty Corporate Events

Executive/Board ChangesRegulatory Filings and Compliance
PagerDuty CFO Transition Agreement and Leadership Continuity Plan
Neutral
Feb 4, 2026

On February 1, 2026, PagerDuty, Inc. entered into a Transition Agreement with its Chief Financial Officer and principal financial officer, Owen Howard Wilson, formalizing the terms of his previously announced retirement. Under the agreement, Wilson is expected to remain in the CFO role until a new finance chief is appointed, and then continue as a full‑time, non‑officer strategic advisor until no later than February 28, 2027, with an anticipated annual salary of $475,000 in that advisory role. His existing equity awards will stay outstanding and continue to vest under their current terms, and his employment will remain at‑will, allowing either party to terminate the relationship at any time, providing leadership continuity in the finance function while the company transitions to a new CFO.

The most recent analyst rating on (PD) stock is a Buy with a $13.00 price target. To see the full list of analyst forecasts on PagerDuty stock, see the PD Stock Forecast page.

Business Operations and StrategyExecutive/Board Changes
PagerDuty appoints Scott Aronson to board of directors
Positive
Jan 20, 2026

On January 15, 2026, PagerDuty’s board appointed enterprise technology veteran Scott Aronson as a Class II director, effective February 9, 2026, and expanded the board from nine to ten members while also naming him to its audit committee. Aronson, a former Cloudera COO and VMware go-to-market leader who now advises enterprise-focused SaaS and AI start-ups as an operating partner at Stripes, is expected to bolster PagerDuty’s operational and go-to-market expertise as the company scales its AI-driven Operations Cloud and deepens its push into large enterprise accounts, reinforcing its position as a core digital operations platform for global organizations.

The most recent analyst rating on (PD) stock is a Hold with a $12.00 price target. To see the full list of analyst forecasts on PagerDuty stock, see the PD Stock Forecast page.

Executive/Board Changes
PagerDuty director retires; board plans new appointment
Neutral
Dec 31, 2025

On December 30, 2025, PagerDuty, Inc. announced that Alex Solomon retired effective immediately from its Board of Directors as a Class II director for personal reasons, with the company clarifying that his departure did not stem from any disagreement over its operations, policies, or practices. Following his retirement, the board was reduced to nine members, with two remaining Class II directors, and PagerDuty signaled its intent to strengthen governance by appointing a new independent director in the near future.

The most recent analyst rating on (PD) stock is a Hold with a $13.50 price target. To see the full list of analyst forecasts on PagerDuty stock, see the PD Stock Forecast page.

Business Operations and StrategyExecutive/Board ChangesFinancial Disclosures
PagerDuty CFO Owen Howard Wilson Announces Retirement
Positive
Nov 25, 2025

On November 22, 2025, PagerDuty announced the upcoming retirement of its Chief Financial Officer, Owen Howard Wilson, pending the appointment of a successor. The company also reported its third-quarter fiscal 2026 financial results, highlighting a 5% year-over-year revenue increase to $125 million and a 3% growth in Annual Recurring Revenue to $497 million. PagerDuty achieved its second consecutive quarter of GAAP profitability, showcasing strong operational performance and strategic advancements in AI and incident management solutions. The company anticipates continued growth and market expansion, supported by a robust balance sheet and free cash flow.

The most recent analyst rating on (PD) stock is a Buy with a $20.00 price target. To see the full list of analyst forecasts on PagerDuty stock, see the PD Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Feb 13, 2026