PagerDuty (PD) AI Stock Analysis

• Market Cap: $1.49B
• Dividend Yield: N/A
• Average Volume (3M): 2.34M
• Price to Earnings (P/E): ―
• Beta (1Y): 1.52
• Revenue Growth: 8.55%
• EPS Growth: 60.23%
• Country: US
• Employees: 1,242
• Sector: Technology
• Sector Strength: 86
• Industry: Software - Application
• EPS (TTM): 0.24
• Shares Outstanding: 92,173,970
• 10 Day Avg. Volume: 2,739,802
• 30 Day Avg. Volume: 2,343,837
• PEG Ratio: N/A
• Price to Book (P/B): 0.00
• Price to Sales (P/S): 0.00
• P/FCF Ratio: 0.00
• Enterprise Value/Market Cap: 0.87
• Enterprise Value/Revenue: 2.73
• Enterprise Value/Gross Profit: 3.28
• Enterprise Value/Ebitda: -89.55
• 1Y Price Target: $19.00
• Price Target Upside: 17.43% Upside
• Rating Consensus: Moderate Buy
• Number of Analyst Covering: 12

• Rating: 66 Neutral
• Price Target: $17.50 ▲(8.16% Upside)

PagerDuty's overall stock score of 66 reflects a mix of strong revenue and cash flow growth, offset by ongoing profitability challenges and valuation concerns. The company's technical indicators suggest cautious optimism, while the earnings call provided a balanced view of growth opportunities and operational challenges. The absence of corporate events further concentrates the focus on financial performance and earnings call insights.

Positive Factors

Customer Growth

The company managed to add 133 customers, resulting in one of the best quarters in nearly 3 years for customer growth.

Potential Acquisition

Analyst upgrades shares to Buy due to high likelihood of PD being acquired after a Reuters article.

Profit Performance

Improving profit performance is seen as an enduring positive aspect, with the potential to reach 25% operating margins annually within the next three years.

Negative Factors

Execution Challenges

PagerDuty is challenged by go-to-market execution issues and organizational transitions, affecting its top-line trends.

Performance Challenges

Key metrics such as ARR, NRR, and TTM billings trended in the wrong direction this quarter, indicating performance challenges.

Revenue Guidance

Revenue growth guidance for the full year was cut by nearly 2 percentage points, indicating a cautious outlook for future revenue.

PagerDuty Business Overview & Revenue Model

Company Description

PagerDuty, Inc. operates a digital operations management platform in the United States, Japan, and internationally. Its digital operations management platform collects data digital signals from virtually any software-enabled system or device, and leverage powerful machine learning to correlate, process, and predict opportunities and issues. It serves various industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. PagerDuty, Inc. was founded in 2009 and is headquartered in San Francisco, California.

How the Company Makes Money

PagerDuty generates revenue primarily through a subscription-based model, offering various pricing tiers for its platform based on features and usage levels. Key revenue streams include monthly and annual subscriptions from enterprise customers, who pay for access to the incident response and operational management capabilities. Additionally, PagerDuty has partnerships with major technology providers, such as AWS, Google Cloud, and Microsoft Azure, which help to enhance its service offerings and extend its market reach. The company also benefits from upselling and cross-selling opportunities as clients expand their usage of the platform across different teams and departments.

PagerDuty Financial Statement Overview

Summary

PagerDuty is experiencing strong revenue and cash flow growth, indicating potential for future profitability. However, the company faces challenges with persistent net losses and reliance on debt, reflecting areas needing improvement.

Income Statement

PagerDuty has demonstrated strong revenue growth with a 10.54% increase from the previous year, indicative of a robust growth trajectory. The company's gross profit margin is high at 83.30% TTM, showcasing its efficient cost management in generating revenue. However, the net profit margin remains negative at -7.13% TTM, reflecting ongoing operational challenges and losses, although improving from previous periods. The EBIT margin of -10.15% and EBITDA margin of -3.05% TTM suggest that operational efficiencies need enhancement to achieve profitability.

Balance Sheet

The balance sheet reflects a moderate level of financial stability. PagerDuty's debt-to-equity ratio stands at 3.18, indicating reliance on debt but showing a manageable level of leverage typical for growth-oriented tech firms. The return on equity is negative at -23.30% TTM, due to the negative net income, highlighting profitability challenges. The equity ratio of 15.71% TTM suggests a lower proportion of equity financing, posing potential risks if revenue growth does not translate into profitability.

Cash Flow

PagerDuty displays strong cash flow performance with a free cash flow growth rate of 71.19% from the previous year, indicating effective cash generation. The operating cash flow to net income ratio is 3.53 TTM, highlighting substantial cash flow relative to net income and reflecting efficient operations. The free cash flow to net income ratio of 3.25 TTM further supports the company's ability to generate cash despite net losses, providing a cushion for future investments and debt obligations.

Breakdown	Mar 2025	Mar 2024	Mar 2023	Mar 2022	Mar 2021
Income Statement
Total Revenue	467.50M	430.70M	370.79M	281.40M	213.56M
Gross Profit	387.83M	352.87M	300.36M	233.03M	182.87M
EBITDA	-14.52M	-52.80M	-107.20M	-93.36M	-57.57M
Net Income	-42.73M	-81.76M	-129.22M	-107.45M	-68.90M
Balance Sheet
Total Assets	927.27M	925.31M	817.87M	806.45M	795.44M
Cash, Cash Equivalents and Short-Term Investments	570.83M	571.19M	476.97M	543.36M	560.28M
Total Debt	463.65M	461.02M	301.52M	307.62M	249.33M
Total Liabilities	779.22M	746.41M	575.79M	539.47M	428.72M
Stockholders Equity	129.83M	171.60M	240.98M	266.98M	366.73M
Cash Flow
Free Cash Flow	108.41M	64.43M	8.51M	-12.83M	5.25M
Operating Cash Flow	117.89M	71.97M	16.98M	-6.02M	10.10M
Investing Cash Flow	-19.97M	-30.52M	-86.17M	17.38M	-49.32M
Financing Cash Flow	-116.14M	51.60M	-6.41M	-736.00K	254.37M

PagerDuty Technical Analysis

• Technical Analysis Sentiment: Positive
• Last Price: 16.18
• 50DMA: Positive
• 100DMA: Positive
• 200DMA: Negative
• MACD: Negative
• RSI: Neutral
• STOCH: Neutral

Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PD, the sentiment is Positive. The current price of 16.18 is above the 20-day moving average (MA) of 15.89, above the 50-day MA of 15.41, and below the 200-day MA of 17.20, indicating a neutral trend. The MACD of 0.22 indicates Negative momentum. The RSI at 54.34 is Neutral, neither overbought nor oversold. The STOCH value of 71.92 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for PD.

PagerDuty Peers Comparison

Name	Overall Rating	Market Cap	P/E Ratio	ROE	Dividend Yield	Revenue Growth	EPS Growth
SPNS	71 Outperform	$2.39B	35.12	14.27%	1.30%	3.08%	-1.02%
CXM	71 Outperform	$2.23B	20.98	17.50%	―	6.75%	97.06%
PD	66 Neutral	$1.49B	―	-23.09%	―	8.55%	60.23%
MLNK	63 Neutral	$1.47B	―	-5.41%	―	5.96%	50.29%
SPT	62 Neutral	$850.52M	―	-32.50%	―	14.79%	27.52%
JAMF	62 Neutral	$1.15B	―	-6.68%	―	11.36%	46.67%
Sector *	61 Neutral	$35.62B	8.22	-10.94%	1.88%	8.86%	-10.36%

PagerDuty Corporate Events

PagerDuty Appoints Paul Underwood as Accounting Officer

On July 25, 2025, PagerDuty, Inc. appointed Paul Underwood as the company’s principal accounting officer, a role previously held by Howard Wilson, who remains the Chief Financial Officer. Underwood, who joined PagerDuty as Chief Accounting Officer in April 2025, brings extensive experience from his previous roles at Cloudflare and Autodesk, enhancing the company’s financial leadership team.

PagerDuty Holds 2025 Annual Stockholders Meeting

On June 26, 2025, PagerDuty held its 2025 Annual Meeting of Stockholders, where three proposals were voted on. The stockholders elected three Class III directors, ratified the appointment of PricewaterhouseCoopers LLP as the independent auditor, and approved the executive compensation on an advisory basis. These decisions reflect the company’s ongoing governance and operational strategies, potentially impacting its market positioning and stakeholder relations.