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PagerDuty Inc (PD)
NYSE:PD
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PagerDuty (PD) AI Stock Analysis

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PD

PagerDuty

(NYSE:PD)

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Neutral 60 (OpenAI - 4o)
Rating:60Neutral
Price Target:
$16.50
▲(1.79% Upside)
PagerDuty's overall stock score is primarily driven by its strong financial performance in terms of revenue growth and gross profit margins, despite challenges in profitability and high leverage. The positive sentiment from the earnings call, highlighting GAAP profitability and strategic growth initiatives, also contributes positively. However, technical indicators suggest a neutral trend, and the valuation remains a concern due to negative earnings and lack of dividends.
Positive Factors
Revenue Growth
Consistent revenue growth indicates strong market demand and effective sales strategies, supporting long-term business expansion and stability.
GAAP Profitability
Achieving GAAP profitability marks a significant milestone, enhancing financial stability and investor confidence, and supporting sustainable growth.
AI Ecosystem Traction
Strong traction in the AI ecosystem positions the company as a leader in innovation, driving future growth through cutting-edge technology adoption.
Negative Factors
High Leverage
High leverage can strain financial flexibility, increasing risk and potentially impacting the company's ability to invest in growth opportunities.
Elevated Churn
Elevated churn indicates challenges in customer retention, which can hinder revenue stability and growth if not addressed effectively.
Inconsistent Sales Performance
Inconsistent sales performance in key regions can impact revenue growth and market position, necessitating strategic adjustments to improve execution.

PagerDuty (PD) vs. SPDR S&P 500 ETF (SPY)

PagerDuty Business Overview & Revenue Model

Company DescriptionPagerDuty, Inc. operates a digital operations management platform in the United States, Japan, and internationally. Its digital operations management platform collects data digital signals from virtually any software-enabled system or device, and leverage powerful machine learning to correlate, process, and predict opportunities and issues. It serves various industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. PagerDuty, Inc. was founded in 2009 and is headquartered in San Francisco, California.
How the Company Makes MoneyPagerDuty generates revenue primarily through a subscription-based model, offering various pricing tiers for its platform based on features and usage levels. Key revenue streams include monthly and annual subscriptions from enterprise customers, who pay for access to the incident response and operational management capabilities. Additionally, PagerDuty has partnerships with major technology providers, such as AWS, Google Cloud, and Microsoft Azure, which help to enhance its service offerings and extend its market reach. The company also benefits from upselling and cross-selling opportunities as clients expand their usage of the platform across different teams and departments.

PagerDuty Earnings Call Summary

Earnings Call Date:Sep 03, 2025
(Q2-2026)
|
% Change Since: |
Next Earnings Date:Dec 03, 2025
Earnings Call Sentiment Neutral
PagerDuty, Inc.'s earnings call highlighted significant achievements including achieving GAAP profitability, strong international growth, and substantial traction in the AI-native segment. These positive developments were tempered by challenges such as elevated churn, downgrades, and inconsistent sales performance in North America. Overall, the company shows promising growth potential with ongoing strategic initiatives, but faces hurdles in customer retention and sales execution.
Q2-2026 Updates
Positive Updates
GAAP Profitability Achieved
PagerDuty, Inc. achieved GAAP profitability for the first time in the company's history in Q2 FY2026, with a non-GAAP operating margin reaching 25%, exceeding guidance and showing an 800-point year-over-year expansion.
Strong International Performance
International revenue increased 12% annually, contributing 29% of total revenue, and surpassed targets, indicating strong global demand and improved sales execution.
Growth in High-Value Customer Base
The number of customers spending over $100,000 annually increased to 868, rising by 20 customers sequentially and 48 year over year, reflecting successful expansion in the high-value customer segment.
AI-Native Ecosystem Traction
Native AI leaders now contribute 2% of total ARR and are growing rapidly, with over half of the Fortune 50 AI companies using PagerDuty, Inc.'s platform, validating the company's role in the AI ecosystem.
Innovation and Strategic Partnerships
PagerDuty, Inc. launched four new AI agents and announced a strategic partnership with Amazon Q, enhancing its ecosystem and integrating with major platforms to provide comprehensive incident management solutions.
Negative Updates
Elevated Churn and Downgrades
Dollar-based net retention dropped to 102% from 104% in Q1, impacted by elevated churn and downgrades, primarily due to customer seat optimization and cost containment initiatives.
Inconsistent North America Sales Performance
The performance of the North America sales team was inconsistent, leading to the appointment of a new leader and organizational changes to improve agility and customer responsiveness.
Decline in Gross Retention
Gross retention was lower, contributing to the decline in dollar-based net retention, indicating challenges in maintaining existing customer contracts.
Company Guidance
During PagerDuty, Inc.'s second quarter fiscal year 2026 call, several key metrics and guidance were provided. The company reported revenue of $123 million, marking a 6% year-over-year growth and achieved GAAP profitability for the first time. The non-GAAP operating margin reached 25%, an 800-point year-over-year expansion. Annual recurring revenue (ARR) increased to $499 million, with a 5% year-over-year growth and a dollar-based net retention rate of 102%. New and expansion bookings rose by over 15% sequentially, with net new customer additions totaling 208, nearly tripling those of the previous fiscal year. PagerDuty's high-value customer base, spending over $100,000, expanded to 868 customers. The company anticipates revenue for the third quarter to range between $124 million and $126 million, with a full fiscal year 2026 revenue expectation of between $493 million and $497 million, representing a growth rate of 5% to 6%. The net income per diluted share for the full fiscal year is projected to be between $1.00 and $1.04, with an operating margin of 21% to 22%. The company aims to achieve GAAP profitability for the full year in fiscal year 2027, with continued focus on accelerating ARR growth and expanding margins.

PagerDuty Financial Statement Overview

Summary
PagerDuty shows strong revenue and cash flow growth, with a high gross profit margin of 83.30%. However, the company faces challenges with a negative net profit margin of -7.13% and moderate leverage, indicating areas for improvement in profitability and equity financing.
Income Statement
65
Positive
PagerDuty has demonstrated strong revenue growth with a 10.54% increase from the previous year, indicative of a robust growth trajectory. The company's gross profit margin is high at 83.30% TTM, showcasing its efficient cost management in generating revenue. However, the net profit margin remains negative at -7.13% TTM, reflecting ongoing operational challenges and losses, although improving from previous periods. The EBIT margin of -10.15% and EBITDA margin of -3.05% TTM suggest that operational efficiencies need enhancement to achieve profitability.
Balance Sheet
55
Neutral
The balance sheet reflects a moderate level of financial stability. PagerDuty's debt-to-equity ratio stands at 3.18, indicating reliance on debt but showing a manageable level of leverage typical for growth-oriented tech firms. The return on equity is negative at -23.30% TTM, due to the negative net income, highlighting profitability challenges. The equity ratio of 15.71% TTM suggests a lower proportion of equity financing, posing potential risks if revenue growth does not translate into profitability.
Cash Flow
70
Positive
PagerDuty displays strong cash flow performance with a free cash flow growth rate of 71.19% from the previous year, indicating effective cash generation. The operating cash flow to net income ratio is 3.53 TTM, highlighting substantial cash flow relative to net income and reflecting efficient operations. The free cash flow to net income ratio of 3.25 TTM further supports the company's ability to generate cash despite net losses, providing a cushion for future investments and debt obligations.
BreakdownTTMDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue483.61M467.50M430.70M370.79M281.40M213.56M
Gross Profit405.18M387.83M352.87M300.36M233.03M182.87M
EBITDA12.42M-11.89M-52.80M-107.20M-93.36M-57.57M
Net Income-13.25M-42.73M-81.76M-129.22M-107.45M-68.90M
Balance Sheet
Total Assets891.53M927.27M925.31M817.87M806.45M795.44M
Cash, Cash Equivalents and Short-Term Investments567.85M570.83M571.19M476.97M543.36M560.28M
Total Debt408.37M463.65M461.02M301.52M307.62M249.33M
Total Liabilities693.85M779.22M746.41M575.79M539.47M428.72M
Stockholders Equity180.71M129.83M171.60M240.98M266.98M366.73M
Cash Flow
Free Cash Flow110.52M108.41M64.43M8.51M-12.83M5.25M
Operating Cash Flow118.52M117.89M71.97M16.98M-6.02M10.10M
Investing Cash Flow-22.21M-19.97M-30.52M-86.17M17.38M-49.32M
Financing Cash Flow-144.38M-116.14M51.60M-6.41M-736.00K254.37M

PagerDuty Technical Analysis

Technical Analysis Sentiment
Positive
Last Price16.21
Price Trends
50DMA
16.21
Positive
100DMA
15.76
Positive
200DMA
16.48
Negative
Market Momentum
MACD
-0.04
Negative
RSI
52.65
Neutral
STOCH
79.30
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PD, the sentiment is Positive. The current price of 16.21 is above the 20-day moving average (MA) of 16.05, above the 50-day MA of 16.21, and below the 200-day MA of 16.48, indicating a neutral trend. The MACD of -0.04 indicates Negative momentum. The RSI at 52.65 is Neutral, neither overbought nor oversold. The STOCH value of 79.30 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for PD.

PagerDuty Risk Analysis

PagerDuty disclosed 67 risk factors in its most recent earnings report. PagerDuty reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

PagerDuty Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
$1.43B26.0634.42%2.73%18.30%22.19%
$1.15B9.1221.16%6.79%12.97%
$37.18B12.37-10.20%1.83%8.50%-7.62%
$1.14B-0.50%22.16%-107.92%
$1.51B-8.04%8.20%82.75%
$662.12M-32.50%14.79%27.52%
$611.58M-75.71%-5.06%-2318.18%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
PD
PagerDuty
16.21
-2.06
-11.28%
SPT
Sprout Social
10.82
-16.28
-60.07%
YALA
Yalla Group
7.29
3.03
71.13%
BMBL
Bumble
5.78
-1.35
-18.93%
SEMR
SEMrush Holdings
7.78
-5.15
-39.83%
KARO
Karooooo
45.79
7.00
18.05%

PagerDuty Corporate Events

Pagerduty Faces Financial Risks Amid Unregistered Equity Sales
Sep 5, 2025

Pagerduty, Inc. faces significant risks related to the unregistered sales of equity securities, which could impact its financial stability and market perception. This risk, as outlined in their Quarterly Report on Form 10-Q, highlights potential adverse effects on their business operations and stock trading price. The company must navigate these challenges carefully to maintain investor confidence and ensure compliance with regulatory requirements. Any missteps could lead to a decline in their financial condition and overall market prospects.

PagerDuty, Inc. Earnings Call: Profitability and Challenges
Sep 5, 2025

PagerDuty, Inc.’s recent earnings call painted a picture of both triumph and challenge. The company celebrated significant milestones, such as achieving GAAP profitability for the first time and experiencing robust international growth. However, these accomplishments were somewhat overshadowed by issues like elevated churn and inconsistent sales performance in North America. Despite these hurdles, PagerDuty, Inc. remains optimistic about its growth potential, driven by strategic initiatives and a strong foothold in the AI-native segment.

PagerDuty Reports Strong Q2 Fiscal 2026 Results
Sep 4, 2025

PagerDuty, Inc. is a global leader in digital operations management, providing an AI-powered platform that enhances business resilience and operational efficiency for enterprises. In its latest earnings report, PagerDuty announced a 6% year-over-year revenue increase to $123 million for the second quarter of fiscal 2026, alongside a 5% growth in Annual Recurring Revenue (ARR) to $499 million. The company also achieved GAAP profitability with an operating income of nearly $4 million and a non-GAAP operating income of $31 million.

Business Operations and StrategyExecutive/Board ChangesStock BuybackFinancial Disclosures
PagerDuty Expands Share Repurchase Program to $200M
Positive
Sep 3, 2025

On August 28, 2025, PagerDuty‘s Board of Directors approved an increase in the company’s share repurchase program to $200 million, up from $150 million, with repurchases expected to be funded from existing cash balances. The company also reported a 6% increase in second-quarter revenue to $123 million and a 5% growth in Annual Recurring Revenue to $499 million, alongside achieving GAAP profitability and appointing a new Chief Revenue Officer to drive global revenue growth.

The most recent analyst rating on (PD) stock is a Hold with a $17.50 price target. To see the full list of analyst forecasts on PagerDuty stock, see the PD Stock Forecast page.

Executive/Board Changes
PagerDuty Appoints Paul Underwood as Accounting Officer
Neutral
Jul 28, 2025

On July 25, 2025, PagerDuty, Inc. appointed Paul Underwood as the company’s principal accounting officer, a role previously held by Howard Wilson, who remains the Chief Financial Officer. Underwood, who joined PagerDuty as Chief Accounting Officer in April 2025, brings extensive experience from his previous roles at Cloudflare and Autodesk, enhancing the company’s financial leadership team.

The most recent analyst rating on (PD) stock is a Buy with a $22.00 price target. To see the full list of analyst forecasts on PagerDuty stock, see the PD Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Oct 25, 2025