The earnings call presented a mix of positive elements, such as strong revenue growth, strategic partnerships, and innovative product developments, alongside challenges in the enterprise segment, reduced revenue guidance, and macroeconomic uncertainties impacting customer behavior.

Company Guidance

During the call, PagerDuty provided guidance and insights into their financial performance and strategic initiatives for fiscal year 2026. Revenue for the first quarter was reported at $120 million, marking an 8% growth year-over-year, while the annual recurring revenue reached $496 million, reflecting a 7% increase. The company achieved a non-GAAP operating margin of 20%, surpassing their target by 500 basis points, and a gross margin at the high end of 84% to 86%. Dollar-based net retention was noted at 104%, impacted by customer downgrades. For the second quarter, PagerDuty expects revenue between $122.5 million and $124.5 million, and a net income per diluted share of $0.19 to $0.20. The full fiscal year revenue is projected to be in the range of $493 million to $499 million, with net income per diluted share anticipated between $0.95 and $1. The company highlighted strategic investments in AI, partnerships with AWS, and a focus on improving sales and marketing execution to drive growth and profitability. With a strong balance sheet holding $597 million in cash and investments, PagerDuty remains positioned to execute on its priorities, including a $150 million share repurchase program.

Strong Revenue and Operating Margin

PagerDuty delivered revenue of $120 million, representing 8% growth, and achieved a non-GAAP operating margin of 20%, exceeding their target by 500 basis points.

Significant Improvement in New Customer Acquisition

PagerDuty saw its largest increase in net new paid customers in eight quarters, driven by a new commercial digital acquisition strategy.

Strategic Partnerships and Expansions

Strengthened strategic partnership with AWS, serving nearly 6,000 joint customers, and public sector expansion with FedRAMP low authorization.

Innovative AI Product Developments

Launch of new AI solutions, including AI Scribe agent and plans for three additional AI agents this quarter, aimed at enhancing operational maturity and effectiveness.

Significant Enterprise Wins

Secured a 7-figure multiyear digital operations transformation deal with a global financial market infrastructure company.

Positive Cash Flow

Cash from operations was $31 million, or 26% of revenue, and free cash flow was $29 million, or 24% of revenue.

PagerDuty (PD) Earnings, Revenues Date & History

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PD Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Sep 03, 2025	2026 (Q2)	0.20 / -	0.21	―	―	―
May 29, 2025	2026 (Q1)	0.19 / 0.24	0.17	41.18% (+0.07)
Mar 13, 2025	2025 (Q4)	0.16 / 0.22	0.17	29.41% (+0.05)
Dec 26, 2024	2025 (Q3)	0.18 / 0.25	0.2	25.00% (+0.05)	―	―
Sep 03, 2024	2025 (Q2)	0.18 / 0.21	0.19	10.53% (+0.02)
May 30, 2024	2025 (Q1)	0.13 / 0.17	0.2	-15.00% (-0.03)
Mar 14, 2024	2024 (Q4)	0.15 / 0.17	0.08	112.50% (+0.09)
Nov 30, 2023	2024 (Q3)	0.14 / 0.20	0.04	400.00% (+0.16)
Aug 31, 2023	2024 (Q2)	0.11 / 0.19	-0.04	575.00% (+0.23)
Jun 01, 2023	2024 (Q1)	0.09 / 0.20	-0.04	600.00% (+0.24)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

PD Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
May 29, 2025	$16.10	$14.26	-11.43%
Mar 13, 2025	$15.61	$18.38	+17.75%
Dec 26, 2024	$18.32	$17.83	-2.67%
Sep 03, 2024	$18.29	$18.08	-1.15%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.