Twilio Inc (TWLO)
NYSE:TWLO
Want to see TWLO full AI Analyst Report?
Top Page
Twilio
(NYSE:TWLO)
Select Model
Select Model
Rating:73Outperform
Price Target:
$225.00
▲(60.59% Upside)
Action:Reiterated
Date:05/02/26
TWLO scores well primarily due to improved financial quality (strong free cash flow and a low-leverage balance sheet) and a bullish technical uptrend. The latest earnings call further supports the score with raised full-year guidance and record profitability, while the biggest constraints are the high P/E valuation and near-term overbought technical readings, plus carrier-fee margin headwinds.
Positive Factors
Strong free cash flow
Consistent ~ $1B TTM free cash flow provides durable financing flexibility for product investment, share repurchases and debt-light growth. Reliable cash generation reduces reliance on external funding and supports multi-year execution of platform expansion and AI initiatives.
Negative Factors
Carrier pass-through margin pressure
Significant and recurring carrier pass-through fees materially compress non-GAAP gross margins by ~200 bps in FY26. Because many fees are pass-through, reported revenue can mask underlying operational demand, and sustained fee growth limits long-term margin expansion.
Read all positive and negative factors
Positive Factors
Negative Factors
Strong free cash flow
Consistent ~ $1B TTM free cash flow provides durable financing flexibility for product investment, share repurchases and debt-light growth. Reliable cash generation reduces reliance on external funding and supports multi-year execution of platform expansion and AI initiatives.
Read all positive factors
Twilio Key Performance Indicators (KPIs)
Any
Active Customers
Tracks the number of customers actively using Twilio’s services, reflecting market penetration, customer retention, and potential for future revenue growth.
Tracks the number of customers actively using Twilio’s services, reflecting market penetration, customer retention, and potential for future revenue growth.
Data provided by:
The Fly
The FlyTwilio (TWLO) vs. SPDR S&P 500 ETF (SPY)
Market Cap
$28.52B
Dividend YieldN/A
Average Volume (3M)2.84M
Price to Earnings (P/E)53.2
Beta (1Y)1.29
Revenue Growth15.67%
EPS GrowthN/A
CountryUS
Employees5,502
SectorTechnology
Sector Strength88
IndustrySoftware - Infrastructure
Share Statistics
EPS (TTM)0.68
Shares Outstanding151,773,860
10 Day Avg. Volume2,699,668
30 Day Avg. Volume2,844,368
Financial Highlights & Ratios
PEG Ratio-4.82
Price to Book (P/B)2.78
Price to Sales (P/S)4.29
P/FCF Ratio21.07
Enterprise Value/Market Cap1.02
Enterprise Value/Revenue5.48
Enterprise Value/Gross Profit11.25
Enterprise Value/Ebitda66.11
Forecast
1Y Price Target
$199.52Price Target Upside42.41% Upside
Rating ConsensusModerate Buy
Number of Analyst Covering22
EPS Forecast (FY)5.7
Revenue Forecast (FY)$5.81B
Twilio Business Overview & Revenue Model
Company Description
Twilio Inc., together with its subsidiaries, provides a cloud communications platform that enables developers to build, scale, and operate customer engagement within software applications in the United States and internationally. Its customer enga...
How the Company Makes Money
Twilio primarily makes money by charging businesses to use its cloud platform services, which are generally consumed on a usage-based model. The company’s core revenue stream is its Communications offerings, where customers pay per unit of activit...
Twilio Earnings Call Summary
Earnings Call Date:Apr 30, 2026
(Q1-2026)
| % Change Since: |
Next Earnings Date:Jul 30, 2026
Earnings Call Sentiment Positive
The call highlighted broad-based and accelerating revenue and gross profit growth, record non-GAAP profitability and operating margins, strong product momentum across voice, messaging, software add-ons and channels (self-serve, ISV), and upgraded full-year guidance. Primary headwinds are incremental carrier pass-through fees that depress margin rates (with roughly $235M of incremental fees expected for the year), some near-term deceleration in Q2 guidance versus Q1, and the early-stage nature of RCS and enterprise Voice AI deployments. Overall, operational momentum and improved cost discipline substantially outweigh the transitory fee headwinds and timing-related adoption risks.Positive Updates
Strong Top-Line Growth
Reported revenue of $1.4 billion in Q1 FY2026, up 20% year-over-year; organic revenue up 16% year-over-year — the fastest organic growth rate since 2022.
Negative Updates
Carrier Fee Headwinds Depress Margins
Incremental U.S. carrier pass-through fees were $46 million in Q1 (associated with increased A2P fees), driving a 180 basis point YoY decline in non-GAAP gross margin to 49.6% and a 40 basis point QoQ decline. Management expects ~ $235 million incremental pass-through revenue for the full year, reducing 2026 non-GAAP gross margin by roughly 200 basis points vs. 2025.
Read all updates
Q1-2026 Updates
Positive
Negative
Strong Top-Line Growth
Reported revenue of $1.4 billion in Q1 FY2026, up 20% year-over-year; organic revenue up 16% year-over-year — the fastest organic growth rate since 2022.
Read all positive updates
Company Guidance
Twilio guided Q2 revenue of $1.42B–$1.43B (15.5%–16.5% reported growth; 10%–11% organic growth), which assumes $71M of incremental U.S. carrier fees taking effect May 1, and expects Q2 non‑GAAP income from operations of $250M–$260M (including annual merit and SIGNAL costs). For the full year the company raised targets to 9.5%–10.5% organic revenue growth and 14%–15% reported revenue growth (up from 8%–9% and 11.5%–12.5%, respectively), expects full‑year incremental pass‑through carrier revenue of ~ $235M (up from $190M), expects full‑year non‑GAAP gross profit dollar growth to be similar to organic revenue growth, and said the carrier fees should reduce FY26 non‑GAAP gross margin by roughly 200 bps versus FY25. Twilio also raised full‑year non‑GAAP income from operations to $1.08B–$1.10B (from $1.04B–$1.06B) and raised full‑year free cash flow to $1.08B–$1.10B.Twilio Financial Statement Overview
Summary
Income Statement
56
Neutral
Balance Sheet
78
Positive
Cash Flow
74
Positive
| Breakdown | TTM | Dec 2025 | Dec 2024 | Dec 2023 | Dec 2022 | Dec 2021 |
|---|---|---|---|---|---|---|
Income Statement | ||||||
| Total Revenue | 5.30B | 5.07B | 4.46B | 4.15B | 3.83B | 2.84B |
| Gross Profit | 2.58B | 2.48B | 2.28B | 2.04B | 1.81B | 1.39B |
| EBITDA | 439.31M | 370.13M | 165.55M | -105.89M | -751.82M | -657.21M |
| Net Income | 103.96M | 33.83M | -109.40M | -1.02B | -1.26B | -949.90M |
Balance Sheet | ||||||
| Total Assets | 9.58B | 9.77B | 9.87B | 11.61B | 12.56B | 13.00B |
| Cash, Cash Equivalents and Short-Term Investments | 2.35B | 2.47B | 2.38B | 4.01B | 4.16B | 5.36B |
| Total Debt | 1.07B | 1.08B | 1.11B | 1.16B | 1.24B | 1.29B |
| Total Liabilities | 1.79B | 1.95B | 1.91B | 1.88B | 2.01B | 1.97B |
| Stockholders Equity | 7.78B | 7.82B | 7.95B | 9.73B | 10.56B | 11.03B |
Cash Flow | ||||||
| Free Cash Flow | 987.02M | 1.03B | 657.46M | 363.52M | -334.55M | -148.21M |
| Operating Cash Flow | 1.00B | 1.04B | 716.24M | 414.75M | -254.37M | -58.19M |
| Investing Cash Flow | 58.90M | 80.95M | 1.37B | 228.60M | -616.45M | -2.49B |
| Financing Cash Flow | -995.47M | -868.69M | -2.31B | -643.61M | 45.01M | 3.10B |
Twilio Technical Analysis
Positive
140.11
Price Trends
151.49
Positive
137.40
Positive
126.66
Positive
Market Momentum
12.28
Positive
60.52
Neutral
17.41
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For TWLO, the sentiment is Positive. The current price of 140.11 is below the 20-day moving average (MA) of 183.35, below the 50-day MA of 151.49, and above the 200-day MA of 126.66, indicating a bullish trend. The MACD of 12.28 indicates Positive momentum. The RSI at 60.52 is Neutral, neither overbought nor oversold. The STOCH value of 17.41 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for TWLO.
Twilio Risk Analysis
Twilio disclosed 49 risk factors in its most recent earnings report. Twilio reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks
Twilio Peers Comparison
UnderperformOutperform
Sector (61)
Name | Overall Rating | Market Cap | P/E Ratio | ROE | Dividend Yield | Revenue Growth | EPS Growth |
|---|---|---|---|---|---|---|---|
81 Outperform | $31.14B | 16.80 | 21.79% | ― | 4.98% | 103.70% | |
76 Outperform | $1.74B | 15.82 | 7.37% | ― | 9.31% | ― | |
73 Outperform | $28.52B | 53.19 | 1.32% | ― | 15.67% | ― | |
71 Outperform | $3.67B | 25.71 | -16.71% | ― | 4.90% | ― | |
62 Neutral | $306.50M | 138.67 | 1.20% | ― | 2.89% | ― | |
61 Neutral | $37.18B | 12.37 | -10.20% | 1.83% | 8.50% | -7.62% | |
61 Neutral | $1.97B | 34.27 | -1.28% | ― | 4.88% | -534.80% |
* Technology Sector Average
TWLO
Twilio
187.88
74.39
65.55%
EGHT
8X8
2.20
0.61
38.36%
RNG
RingCentral
43.54
17.66
68.22%
FIVN
Five9
22.76
-3.83
-14.40%
BAND
Bandwidth
61.39
47.59
344.86%
ZM
Zoom Video Communications
105.64
26.36
33.25%
Twilio Corporate Events
Business Operations and StrategyExecutive/Board Changes
Twilio Appoints Doug Robinson to Board of Directors
Positive
Mar 24, 2026
On March 24, 2026, Twilio Inc. announced that its board of directors appointed Doug Robinson, former Co-President of Workday, as a Class I director effective immediately, expanding the board from nine to ten members. Robinson will serve until the ...
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
Disclaimer
This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.