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8x8 Inc (EGHT)
NASDAQ:EGHT

8X8 (EGHT) AI Stock Analysis

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EGHT

8X8

(NASDAQ:EGHT)

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Neutral 55 (OpenAI - 5.2)
Rating:55Neutral
Price Target:
$2.00
▼(-8.26% Downside)
Action:ReiteratedDate:03/26/26
The score is driven by improving fundamentals and cash generation, supported by a positive earnings call with raised guidance and profitability progress. These positives are tempered by a leveraged balance sheet and notably weak technical momentum (below key moving averages with negative MACD), keeping the overall rating near the mid-range.
Positive Factors
Strong cash generation
Sustained positive operating cash flow and robust free cash flow provide durable internal funding for product investment, working capital and debt repayment. Consistent cash conversion despite slightly negative net income reduces reliance on external financing and supports strategic flexibility over the next 2–6 months.
Negative Factors
Elevated leverage remains
Despite meaningful debt reduction, leverage remains high relative to peers, constraining strategic optionality. Elevated debt-to-equity magnifies downside risk from revenue or cash-flow volatility, limits capacity for M&A or aggressive reinvestment, and keeps interest exposure material over the next several quarters.
Read all positive and negative factors
Positive Factors
Negative Factors
Strong cash generation
Sustained positive operating cash flow and robust free cash flow provide durable internal funding for product investment, working capital and debt repayment. Consistent cash conversion despite slightly negative net income reduces reliance on external financing and supports strategic flexibility over the next 2–6 months.
Read all positive factors

8X8 (EGHT) vs. SPDR S&P 500 ETF (SPY)

8X8 Business Overview & Revenue Model

Company Description
8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and oth...
How the Company Makes Money
8x8 primarily makes money by selling subscription-based cloud software and communications services to business customers. The company’s core revenue stream is recurring subscription fees for UCaaS products (e.g., cloud PBX/voice calling, video mee...

8X8 Key Performance Indicators (KPIs)

Any
Any
Revenue by Geography
Revenue by Geography
Chart Insights
Data provided by:The Fly

8X8 Earnings Call Summary

Earnings Call Date:Feb 03, 2026
(Q3-2026)
|
% Change Since: |
Next Earnings Date:May 13, 2026
Earnings Call Sentiment Positive
The call presented multiple strong operational and financial positives: return to service revenue growth, record service revenue, rapid scaling of usage-based and AI-driven offerings, improved profitability (operating margin and EPS beats), substantial debt reduction, and raised guidance for the fiscal year. Key challenges include near-term revenue headwinds and churn from the Fuze migration, mix-driven gross margin pressure as usage-based revenue scales, seasonality in CPaaS, and a materially lower expected Q4 cash flow due to timing and higher interest payments. Management characterized the quarter as an inflection point but acknowledged execution work ahead to expand installed base and channel reach.
Positive Updates
Return to Top-Line Growth and Record Service Revenue
Total revenue of $185.0M and service revenue of $179.7M, both exceeding the high end of guidance by approximately $3M. Service revenue grew ~3.4-3.6% year-over-year and marked the third consecutive quarter of YoY service revenue growth and an all-time record high for service revenue.
Negative Updates
Fuze Decommissioning and Customer Churn Impact
Completion of Fuze customer upgrades created a near-term revenue headwind as not all legacy Fuze customers elected to upgrade. Management quantified a Q4 service revenue headwind from former Fuze customers of approximately $4.5M year-over-year (≈$3M quarter-over-quarter) and expects Fuze-related YoY headwinds to be most pronounced in FY2027 before fully rolling off by Q4 FY2027.
Read all updates
Q3-2026 Updates
Negative
Return to Top-Line Growth and Record Service Revenue
Total revenue of $185.0M and service revenue of $179.7M, both exceeding the high end of guidance by approximately $3M. Service revenue grew ~3.4-3.6% year-over-year and marked the third consecutive quarter of YoY service revenue growth and an all-time record high for service revenue.
Read all positive updates
Company Guidance
For fiscal Q4 2026 8x8 raised its outlook versus the prior implied midpoint, now expecting service revenue of $173.5–$178.5 million and total revenue of $170.5–$183.5 million (roughly $7 million above the prior implied midpoint), which reflects an estimated year‑over‑year revenue headwind from former Fuze customers of about $4.5 million (≈$3 million QoQ) and anticipated seasonality in CPaaS APIs; management projects gross margin of 64–65%, operating margin of 8.5–9.5% (implying non‑GAAP diluted EPS of $0.07–$0.08 based on ~145 million diluted shares), expected cash interest payments of ≈$6.1 million, and operating cash flow of $1–$4 million. For full‑year fiscal 2026 the company raised service revenue guidance to $708.6–$713.6 million and total revenue to $729–$734 million (each roughly $12–$12.5 million above prior midpoints), with gross margin 65–66%, full‑year operating margin 9.5–10% (≈$71 million non‑GAAP operating income at the midpoint, about $6 million higher than prior midpoint), non‑GAAP EPS of $0.36–$0.37 (assuming ≈142 million diluted shares), and an implied increase in 2026 operating cash flow of about $4 million; management also reiterated that Fuze‑related churn will create headwinds through much of fiscal 2027 (peaking early and expected to fully roll off by Q4) but still expects service revenue growth in FY2027.

8X8 Financial Statement Overview

Summary
Mixed but improving fundamentals. Strong and growing free cash flow (TTM FCF ~$62M) and better operating profitability trends support the story, but leverage remains elevated (debt-to-equity ~3.36x) and net margin is still slightly negative, limiting the score.
Income Statement
54
Neutral
Balance Sheet
38
Negative
Cash Flow
73
Positive
BreakdownTTMMar 2025Mar 2024Mar 2023Mar 2022Mar 2021
Income Statement
Total Revenue727.55M715.07M728.71M728.71M638.13M532.34M
Gross Profit478.05M485.27M503.80M503.80M390.57M302.19M
EBITDA46.18M44.01M23.06M23.06M-102.68M-100.91M
Net Income-3.86M-27.21M-67.59M-67.59M-175.38M-165.59M
Balance Sheet
Total Assets661.52M683.18M755.98M841.81M910.27M678.41M
Cash, Cash Equivalents and Short-Term Investments86.88M88.05M117.31M137.63M136.05M152.87M
Total Debt373.59M410.26M477.63M568.87M537.46M403.83M
Total Liabilities518.66M560.97M654.02M741.90M727.90M517.90M
Stockholders Equity142.86M122.20M101.96M99.91M182.37M160.50M
Cash Flow
Free Cash Flow51.10M50.09M62.05M33.90M10.17M-49.31M
Operating Cash Flow65.65M63.55M78.98M48.79M34.68M-14.07M
Investing Cash Flow-17.79M-16.42M8.55M6.05M-159.98M-36.32M
Financing Cash Flow-72.49M-75.11M-83.41M-37.78M105.42M13.19M

8X8 Technical Analysis

Technical Analysis Sentiment
Negative
Last Price2.18
Price Trends
50DMA
2.09
Negative
100DMA
2.01
Negative
200DMA
2.00
Negative
Market Momentum
MACD
-0.11
Negative
RSI
40.60
Neutral
STOCH
51.39
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For EGHT, the sentiment is Negative. The current price of 2.18 is above the 20-day moving average (MA) of 1.80, above the 50-day MA of 2.09, and above the 200-day MA of 2.00, indicating a bearish trend. The MACD of -0.11 indicates Negative momentum. The RSI at 40.60 is Neutral, neither overbought nor oversold. The STOCH value of 51.39 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for EGHT.

8X8 Risk Analysis

8X8 disclosed 41 risk factors in its most recent earnings report. 8X8 reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

8X8 Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
69
Neutral
$697.16M34.818.24%3.62%-20.45%
66
Neutral
$2.82B57.31-8.90%5.45%
66
Neutral
$1.60B26.417.96%1.47%1077.70%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
55
Neutral
$241.02M13.24-2.93%0.25%92.10%
46
Neutral
$101.15M-4.0531.73%-0.14%21.60%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
EGHT
8X8
1.80
0.09
5.26%
RNG
RingCentral
36.88
14.29
63.27%
DOMO
Domo
2.70
-5.36
-66.50%
GTM
ZoomInfo Technologies
5.52
-2.48
-31.00%
VTEX
VTEX
4.11
-0.80
-16.29%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Mar 26, 2026