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8X8 Inc (EGHT)
NASDAQ:EGHT
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8X8 (EGHT) AI Stock Analysis

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EGHT

8X8

(NASDAQ:EGHT)

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Neutral 52 (OpenAI - 4o)
Rating:52Neutral
Price Target:
$2.00
▼(-1.96% Downside)
8X8's overall stock score reflects strong revenue growth and strategic improvements in financial flexibility. However, profitability challenges, high leverage, and valuation concerns weigh heavily. The earnings call and corporate events provide positive strategic direction, but technical indicators suggest neutral momentum.
Positive Factors
Revenue Growth
The return to year-over-year growth after nine quarters indicates a positive shift in business momentum, suggesting improved market positioning and product adoption, which are crucial for long-term success.
Debt Reduction
Significant debt reduction enhances financial flexibility and reduces interest burden, improving the company's ability to invest in growth opportunities and withstand economic fluctuations.
AI and Customer Engagement
Increased adoption of AI-driven solutions enhances customer engagement and operational efficiency, positioning 8x8 as a leader in innovative communication technologies.
Negative Factors
High Leverage
High leverage poses financial risks, limiting the company's ability to invest in growth and increasing vulnerability to economic downturns, which could impact long-term stability.
Profitability Challenges
Ongoing profitability challenges highlight the need for improved operational efficiency. Sustained losses can hinder reinvestment in the business and affect shareholder value.
Gross Margin Pressure
Decreasing gross margins due to a shift towards lower-margin revenue streams can pressure overall profitability, requiring strategic adjustments to maintain financial health.

8X8 (EGHT) vs. SPDR S&P 500 ETF (SPY)

8X8 Business Overview & Revenue Model

Company Description8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and other organizations worldwide. The company offers unified communications, team collaboration, video conferencing, contact center, data and analytics, communication APIs, and other services. It provides 8x8 Work, a self-contained end-to-end united communications solution that delivers enterprise voice with public switched telephone network connectivity, video meetings, and unified messaging, as well as direct messages, public and private team messaging rooms, and short and multimedia services; 8x8 Contact Center, a multi-channel cloud-based contact center solution; and 8x8 CPaaS, a set of global communications Platform-as-a-Service. The company also offers and X1 through X4 and X5 through X8, which provide enterprise-grade voice, unified communications, and video meetings and team collaboration, and contact center solutions. It markets its services to end users through search engine marketing and optimization, third-party lead generation sources, industry conferences, trade shows, Webinars, and digital advertising channels, as well as direct sales organization. The company was incorporated in 1987 and is headquartered in Campbell, California.
How the Company Makes Money8X8 generates revenue primarily through subscription-based models for its cloud communication services. The company offers various plans for its VoIP, video conferencing, and messaging services, which are billed monthly or annually. Key revenue streams include recurring subscription fees from businesses utilizing its UCaaS and CCaaS solutions, as well as additional charges for premium features and services. 8X8 also benefits from partnerships with technology providers and channel partners, expanding its market reach and customer base. The company's emphasis on customer retention and upselling additional services further contributes to its earnings.

8X8 Earnings Call Summary

Earnings Call Date:Aug 05, 2025
(Q1-2026)
|
% Change Since: |
Next Earnings Date:Oct 29, 2025
Earnings Call Sentiment Positive
8x8 Inc. demonstrated a strong return to growth with significant achievements in CPaaS solutions and successful customer migrations, supported by positive cash flow and strategic debt reduction. However, challenges such as lower gross margins and FX headwinds present ongoing obstacles. Despite these, the company is well-positioned for future growth with advancements in AI and customer engagement.
Q1-2026 Updates
Positive Updates
Return to Year-over-Year Growth
8x8 Inc. returned to year-over-year growth for the first time in 9 quarters, exceeding the midpoint of their service revenue guidance by more than $3 million.
Strong Growth in CPaaS Solutions
Consumption-based revenue, primarily from CPaaS solutions, grew more than 30% year-over-year, with significant expansion into new use cases and channels.
Successful Migration from Fuze
Service revenue remaining on the Fuze platform declined to approximately 4%, with successful progress in migrating customers to 8x8's platform.
Positive Cash Flow and Debt Reduction
The company marked its 18th consecutive quarter of positive cash flow from operations and reduced debt principal by $219 million since August 2022.
Strong Performance in Microsoft Teams Integration
Sales of 8x8 Voice for Teams licenses grew more than 30% year-over-year, and 8x8 was recognized as a top 5 Operator Connect partner by country reach.
Advancements in AI and Customer Engagement
Adoption of Intelligent Customer Assistant rose 75% year-over-year, with voice interactions growing more than 7x year-over-year.
Increased Multiproduct Adoption
Revenue from customers using three or more products accounts for about one-third of annual subscription revenue, highlighting successful land-and-expand strategy.
Negative Updates
Lower Gross Margin Due to Revenue Mix Shift
Gross margin decreased to 67.8%, attributed to a mix shift toward lower-margin, usage-based communication platform revenue.
Macro and FX Challenges
The company faced unfavorable FX rate changes, impacting revenue guidance and contributing to a sequential revenue headwind for Q2.
Expected Decline in Non-GAAP Net Income
Despite growth efforts, non-GAAP net income is expected to decline at a slower rate than non-GAAP operating income due to gross margin pressure.
Company Guidance
During the Q1 2026 earnings call, 8x8 Inc. provided several key financial metrics and insights into their strategic direction. The company achieved a milestone by returning to year-over-year growth for the first time in nine quarters, surpassing the midpoint of their service revenue guidance by over $3 million, with total revenue reaching $181.4 million. Usage-based revenue, primarily driven by their CPaaS solutions, grew over 30% year-over-year, now constituting approximately 17% of total service revenue. Gross margin was reported at 67.8%, reflecting a mix shift towards lower-margin, usage-based revenue. Operating margin was 9%, and cash flow from operations exceeded $11 million, marking the 18th consecutive quarter of positive cash flow and non-GAAP operating income. The company also reduced its debt principal by $219 million since August 2022, demonstrating financial discipline. For fiscal Q2 2026, 8x8 anticipates service revenue between $170 million and $175 million and aims to maintain a gross margin between 66% and 68%. The company is strategically investing in growth, particularly in usage-based segments, while managing a cautious outlook on FX volatility affecting revenue.

8X8 Financial Statement Overview

Summary
8X8 shows strong revenue growth but struggles with profitability and financial stability. High leverage and negative return on equity pose risks, while cash flow management is stable despite recent declines.
Income Statement
45
Neutral
8X8's income statement shows a mixed performance. The company has achieved a positive revenue growth rate of 44.9% in the TTM, indicating strong top-line growth. However, profitability remains a challenge, with a negative net profit margin of -3.81% and a low EBIT margin of 0.67%. The gross profit margin is relatively healthy at 67.86%, but the company needs to improve its operational efficiency to achieve sustainable profitability.
Balance Sheet
40
Negative
The balance sheet reveals a high debt-to-equity ratio of 3.36, indicating significant leverage, which could pose financial risks. The return on equity is negative at -24.21%, reflecting ongoing losses. The equity ratio is low, suggesting limited equity financing. Overall, the balance sheet highlights the need for improved financial stability and reduced reliance on debt.
Cash Flow
50
Neutral
Cash flow analysis shows a decline in free cash flow growth by -5.54% in the TTM, but the company maintains a strong free cash flow to net income ratio of 0.92, indicating efficient cash generation relative to net income. The operating cash flow to net income ratio is 0.38, suggesting moderate cash flow coverage. While cash flow management is relatively stable, the decline in free cash flow growth is a concern.
BreakdownTTMDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue718.28M715.07M728.71M743.94M638.13M532.34M
Gross Profit484.75M485.27M503.80M502.46M390.57M302.19M
EBITDA41.70M44.01M23.06M14.82M-102.68M-100.91M
Net Income-21.24M-27.21M-67.59M-73.14M-175.38M-165.59M
Balance Sheet
Total Assets684.35M683.18M755.98M840.88M910.27M678.41M
Cash, Cash Equivalents and Short-Term Investments81.42M88.05M117.31M137.63M136.05M152.87M
Total Debt393.39M410.26M477.63M568.87M537.46M403.83M
Total Liabilities556.16M560.97M654.02M740.98M727.90M517.90M
Stockholders Equity128.19M122.20M101.96M99.91M182.37M160.50M
Cash Flow
Free Cash Flow51.27M50.09M62.05M33.90M10.17M-49.31M
Operating Cash Flow57.28M63.55M78.98M48.79M34.68M-14.07M
Investing Cash Flow-17.71M-16.42M8.55M6.05M-159.98M-36.32M
Financing Cash Flow-92.09M-75.11M-83.41M-37.78M105.42M13.19M

8X8 Technical Analysis

Technical Analysis Sentiment
Positive
Last Price2.04
Price Trends
50DMA
1.97
Positive
100DMA
1.89
Positive
200DMA
2.20
Negative
Market Momentum
MACD
0.05
Negative
RSI
52.31
Neutral
STOCH
43.09
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For EGHT, the sentiment is Positive. The current price of 2.04 is above the 20-day moving average (MA) of 2.00, above the 50-day MA of 1.97, and below the 200-day MA of 2.20, indicating a neutral trend. The MACD of 0.05 indicates Negative momentum. The RSI at 52.31 is Neutral, neither overbought nor oversold. The STOCH value of 43.09 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for EGHT.

8X8 Risk Analysis

8X8 disclosed 41 risk factors in its most recent earnings report. 8X8 reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

8X8 Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
73
Outperform
3.83B45.895.75%-0.54%626.94%
70
Neutral
831.57M84.625.34%4.51%8241.83%
65
Neutral
2.86B-233.804.24%6.47%90.60%
53
Neutral
707.12M-8.7940.43%>-0.01%9.72%
52
Neutral
$290.47M-18.25%-0.73%67.98%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
EGHT
8X8
2.04
0.15
7.94%
RNG
RingCentral
31.54
1.18
3.89%
DOMO
Domo
17.15
10.15
145.00%
GTM
ZoomInfo Technologies
12.01
1.37
12.88%
NUKK
Nukkleus
5.33
3.68
223.03%
VTEX
VTEX
4.57
-2.72
-37.31%

8X8 Corporate Events

Private Placements and FinancingBusiness Operations and Strategy
8×8 Amends Term Loan Agreement for Flexibility
Positive
Aug 4, 2025

On July 29, 2025, 8×8, Inc. amended its existing Term Loan Credit Agreement with Wells Fargo Bank and other lenders to enhance financial flexibility for future acquisitions and maintain its current leverage ratio. The company has reduced its term loan principal by approximately $219 million since August 2022, including recent prepayments, leaving an outstanding balance of $127 million. The amendment supports 8×8’s long-term growth and investor return strategies, allowing for voluntary prepayments without penalties and no mandatory payments due until June 2026.

Executive/Board ChangesShareholder MeetingsBusiness Operations and Strategy
8×8 Approves Key Proposals at Annual Meeting
Positive
Jul 29, 2025

On July 25, 2025, 8×8, Inc. held its annual meeting of stockholders where key proposals were voted on, including the election of eight directors, ratification of Grant Thornton LLP as the independent accounting firm, approval of executive compensation, and amendments to increase shares in the Employee Stock Purchase Plan and the 2022 Equity Incentive Plan. The stockholders approved all proposals, impacting the company’s governance and financial strategies by ensuring continuity in leadership and expanding stock-based compensation plans.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Aug 28, 2025