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8x8 Inc (EGHT)
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8X8 (EGHT) AI Stock Analysis

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EGHT

8X8

(NASDAQ:EGHT)

Rating:49Neutral
Price Target:
$2.00
▲(4.71% Upside)
8X8's overall stock score reflects strong revenue growth and positive corporate actions, but is weighed down by financial instability, bearish technical indicators, and valuation challenges. The company's high leverage and negative profitability are significant risks, while recent earnings call insights and corporate events provide some optimism for future performance.
Positive Factors
Capital Structure Improvements
There are encouraging signs of underlying stabilization at EGHT, from accelerating ex-Fuze growth and improved capital structure.
New Product Growth
EGHT is experiencing some success with new products, evidenced by 60% growth in new products and 84% growth in AI-based solutions.
Negative Factors
Fuze Transition Challenges
The transition of Fuze continues to be a significant obstacle, with challenges in returning to growth.
Legacy Customer Base
The legacy Fuze base continues to be a headwind with approximately 100 remaining customers not migrated.
Revenue and Margin Pressure
Operating challenges remain, including finalizing go to market updates, near term margin pressure and a competitive environment.

8X8 (EGHT) vs. SPDR S&P 500 ETF (SPY)

8X8 Business Overview & Revenue Model

Company Description8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and other organizations worldwide. The company offers unified communications, team collaboration, video conferencing, contact center, data and analytics, communication APIs, and other services. It provides 8x8 Work, a self-contained end-to-end united communications solution that delivers enterprise voice with public switched telephone network connectivity, video meetings, and unified messaging, as well as direct messages, public and private team messaging rooms, and short and multimedia services; 8x8 Contact Center, a multi-channel cloud-based contact center solution; and 8x8 CPaaS, a set of global communications Platform-as-a-Service. The company also offers and X1 through X4 and X5 through X8, which provide enterprise-grade voice, unified communications, and video meetings and team collaboration, and contact center solutions. It markets its services to end users through search engine marketing and optimization, third-party lead generation sources, industry conferences, trade shows, Webinars, and digital advertising channels, as well as direct sales organization. The company was incorporated in 1987 and is headquartered in Campbell, California.
How the Company Makes Money8x8 makes money primarily through subscription-based services for its cloud communication platforms, including UCaaS and CCaaS. Businesses pay recurring fees to access 8x8’s communication tools, which include voice, video conferencing, team messaging, and contact center solutions. Key revenue streams include monthly or annual subscriptions for these services, professional services for implementation and customization, and additional charges for advanced features or higher-tier plans. The company also benefits from strategic partnerships with value-added resellers and telecommunications providers, which help expand its market reach and customer base.

8X8 Earnings Call Summary

Earnings Call Date:Aug 05, 2025
(Q4-2025)
|
% Change Since: 0.00%|
Next Earnings Date:Oct 29, 2025
Earnings Call Sentiment Neutral
The earnings call highlighted significant progress in core revenue growth, cash flow, and product adoption, particularly in the CPaaS and Microsoft Teams integrations. However, these positive developments were somewhat offset by the ongoing impact of the Fuze transition and macroeconomic challenges affecting sales cycles and product growth.
Q4-2025 Updates
Positive Updates
Strong Growth in Core 8x8 Revenue
Year-over-year growth in 8x8, excluding revenue from all Fuze customers, accelerated to 4.6% from 2.7% in Q3, marking the highest growth rate in 8x8 standalone service revenue in 10 quarters.
Record Cash Flow from Operations
The combined cash flow from operations for fiscal 2024 and 2025 was the highest two years ever at 8x8, accounting for over half the market capitalization.
Rapid Adoption of Communications APIs
Continued rapid adoption of communications APIs (CPaaS) with a surge in interactions driving solid growth.
Growth in Multi-Product Customers
The number of customers with three or more products increased by 13% year-over-year to more than 700 customers.
Strong Sales of Microsoft Teams Integrations
Sales of Microsoft Teams integrations saw new license sales up 72% in the fourth quarter of 2024, with a cumulative number of licenses sold growing 30% year-over-year.
Negative Updates
Impact of Fuze Transition
The anticipated decline in revenue from legacy Fuze customers continued to impact overall revenue growth, with Fuze-related revenue reduced to under 5% of service revenue.
Macroeconomic and Market Challenges
Economic shifts, tariff actions, and global uncertainty added complexity to the business environment, affecting deal sizes and sales cycles.
Slight Slowdown in New Product Growth
There was a slight slowdown in the growth rate of new products compared to previous quarters due to macroeconomic factors.
Company Guidance
During 8x8's fiscal year 2025 earnings call, significant guidance metrics were provided highlighting the company's progress and future outlook. The fourth quarter saw a year-over-year growth in 8x8's standalone service revenue to 4.6%, up from 2.7% in Q3, marking the highest growth rate in 10 quarters. For fiscal 2025, excluding revenue from Fuze customers, service revenue grew by 2.8%, compared to 1.8% in fiscal 2024. The company also reported its highest combined cash flow from operations for fiscal years 2024 and 2025, surpassing half of its market capitalization. Looking ahead, 8x8 anticipates high single-digit revenue growth and double-digit operating margins by fiscal 2028, despite transitioning away from legacy Fuze platforms by the end of calendar year 2025. The company expects fiscal 2026 service revenue to be between $682 million and $702 million, with a total revenue forecast of $702 million to $724 million. Operating margin is projected between 9% and 10%, and cash flow from operations is expected to range from $40 million to $50 million for the full year. These projections reflect ongoing investments in platform innovation, AI capabilities, and a strategic focus on mid-market and enterprise customers.

8X8 Financial Statement Overview

Summary
8X8 demonstrates strong revenue growth, but profitability and financial stability remain areas of concern. The high leverage and negative return on equity highlight financial risks, while cash flow management shows some stability despite recent declines in free cash flow growth. The company needs to focus on improving operational efficiency and reducing debt to enhance its financial health.
Income Statement
45
Neutral
8X8's income statement shows a mixed performance. The company has achieved a positive revenue growth rate of 44.9% in the TTM, indicating strong top-line growth. However, profitability remains a challenge, with a negative net profit margin of -3.81% and a low EBIT margin of 0.67%. The gross profit margin is relatively healthy at 67.86%, but the company needs to improve its operational efficiency to achieve sustainable profitability.
Balance Sheet
40
Negative
The balance sheet reveals a high debt-to-equity ratio of 3.36, indicating significant leverage, which could pose financial risks. The return on equity is negative at -24.21%, reflecting ongoing losses. The equity ratio is low, suggesting limited equity financing. Overall, the balance sheet highlights the need for improved financial stability and reduced reliance on debt.
Cash Flow
50
Neutral
Cash flow analysis shows a decline in free cash flow growth by -5.54% in the TTM, but the company maintains a strong free cash flow to net income ratio of 0.92, indicating efficient cash generation relative to net income. The operating cash flow to net income ratio is 0.38, suggesting moderate cash flow coverage. While cash flow management is relatively stable, the decline in free cash flow growth is a concern.
BreakdownTTMDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue718.28M715.07M728.71M743.94M638.13M532.34M
Gross Profit484.75M485.27M503.80M502.46M390.57M302.19M
EBITDA33.47M44.01M23.06M14.82M-102.68M-100.91M
Net Income-21.24M-27.21M-67.59M-73.14M-175.38M-165.59M
Balance Sheet
Total Assets684.35M683.18M755.98M840.88M910.27M678.41M
Cash, Cash Equivalents and Short-Term Investments81.31M88.05M117.31M137.63M136.05M152.87M
Total Debt263.70M410.26M477.63M568.87M537.46M403.83M
Total Liabilities556.16M560.97M654.02M740.98M727.90M517.90M
Stockholders Equity128.19M122.20M101.96M99.91M182.37M160.50M
Cash Flow
Free Cash Flow55.30M50.09M62.05M33.90M10.17M-49.31M
Operating Cash Flow57.28M63.55M78.98M48.79M34.68M-14.07M
Investing Cash Flow-17.71M-16.42M8.55M6.05M-159.98M-36.32M
Financing Cash Flow-92.09M-75.11M-83.41M-37.78M105.42M13.19M

8X8 Technical Analysis

Technical Analysis Sentiment
Negative
Last Price1.91
Price Trends
50DMA
1.89
Positive
100DMA
1.88
Positive
200DMA
2.28
Negative
Market Momentum
MACD
>-0.01
Positive
RSI
46.45
Neutral
STOCH
14.21
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For EGHT, the sentiment is Negative. The current price of 1.91 is below the 20-day moving average (MA) of 1.98, above the 50-day MA of 1.89, and below the 200-day MA of 2.28, indicating a neutral trend. The MACD of >-0.01 indicates Positive momentum. The RSI at 46.45 is Neutral, neither overbought nor oversold. The STOCH value of 14.21 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for EGHT.

8X8 Risk Analysis

8X8 disclosed 40 risk factors in its most recent earnings report. 8X8 reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

8X8 Peers Comparison

Overall Rating
UnderperformOutperform
Sector (62)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
69
Neutral
$0.0037.455.22%-0.54%626.94%
67
Neutral
$1.06B71.466.26%7.71%
62
Neutral
£517.09M24.54-6.45%2.78%3.08%-16.36%
60
Neutral
$2.12B16.58%6.47%90.60%
58
Neutral
$655.83M48.46%-0.81%9.83%
49
Neutral
$258.03M-18.25%-0.73%67.98%
$35.66M0.31
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
EGHT
8X8
1.91
-0.67
-25.97%
RNG
RingCentral
23.62
-9.40
-28.47%
DOMO
Domo
16.30
8.89
119.97%
GTM
ZoomInfo Technologies
9.80
1.10
12.64%
NUKK
Nukkleus
5.75
3.53
159.01%
VTEX
VTEX
5.83
-1.02
-14.89%

8X8 Corporate Events

Private Placements and FinancingBusiness Operations and Strategy
8×8 Amends Term Loan Agreement for Flexibility
Positive
Aug 4, 2025

On July 29, 2025, 8×8, Inc. amended its existing Term Loan Credit Agreement with Wells Fargo Bank and other lenders to enhance financial flexibility for future acquisitions and maintain its current leverage ratio. The company has reduced its term loan principal by approximately $219 million since August 2022, including recent prepayments, leaving an outstanding balance of $127 million. The amendment supports 8×8’s long-term growth and investor return strategies, allowing for voluntary prepayments without penalties and no mandatory payments due until June 2026.

The most recent analyst rating on (EGHT) stock is a Hold with a $3.00 price target. To see the full list of analyst forecasts on 8X8 stock, see the EGHT Stock Forecast page.

Executive/Board ChangesShareholder MeetingsBusiness Operations and Strategy
8×8 Approves Key Proposals at Annual Meeting
Positive
Jul 29, 2025

On July 25, 2025, 8×8, Inc. held its annual meeting of stockholders where key proposals were voted on, including the election of eight directors, ratification of Grant Thornton LLP as the independent accounting firm, approval of executive compensation, and amendments to increase shares in the Employee Stock Purchase Plan and the 2022 Equity Incentive Plan. The stockholders approved all proposals, impacting the company’s governance and financial strategies by ensuring continuity in leadership and expanding stock-based compensation plans.

The most recent analyst rating on (EGHT) stock is a Hold with a $3.00 price target. To see the full list of analyst forecasts on 8X8 stock, see the EGHT Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Aug 07, 2025