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8x8 Inc (EGHT)
:EGHT
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8X8 (EGHT) AI Stock Analysis

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EG

8X8

(NASDAQ:EGHT)

Rating:66Neutral
Price Target:
$2.00
▲(2.04%Upside)
8X8's stock score reflects a company on the path to recovery, with operational improvements and strong cash flow management. However, challenges in achieving net profitability and high leverage weigh on the financial performance. Technical indicators show positive short-term momentum, while valuation remains a concern due to ongoing net losses. The earnings call provides a positive outlook, but macroeconomic challenges and the Fuze transition introduce risks.
Positive Factors
Capital Structure
There are encouraging signs of underlying stabilization at EGHT, from accelerating ex-Fuze growth and improved capital structure.
Product Strategy
Platform-based customers with three or more products have average annual recurring revenue about three times higher than two-product customers.
Revenue Growth
EGHT is experiencing some success with new products, evidenced by 60% growth in new products and 84% growth in AI-based solutions.
Negative Factors
Fuze Transition
The transition of Fuze continues to be a significant obstacle, with challenges in returning to growth.
Market Competition
UCaaS competition in the U.S. remains intense.
Operating Margins
Operating margins are likely to decrease as the company invests in growth.

8X8 (EGHT) vs. SPDR S&P 500 ETF (SPY)

8X8 Business Overview & Revenue Model

Company Description8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and other organizations worldwide. The company offers unified communications, team collaboration, video conferencing, contact center, data and analytics, communication APIs, and other services. It provides 8x8 Work, a self-contained end-to-end united communications solution that delivers enterprise voice with public switched telephone network connectivity, video meetings, and unified messaging, as well as direct messages, public and private team messaging rooms, and short and multimedia services; 8x8 Contact Center, a multi-channel cloud-based contact center solution; and 8x8 CPaaS, a set of global communications Platform-as-a-Service. The company also offers and X1 through X4 and X5 through X8, which provide enterprise-grade voice, unified communications, and video meetings and team collaboration, and contact center solutions. It markets its services to end users through search engine marketing and optimization, third-party lead generation sources, industry conferences, trade shows, Webinars, and digital advertising channels, as well as direct sales organization. The company was incorporated in 1987 and is headquartered in Campbell, California.
How the Company Makes Money8x8 makes money primarily through subscription-based services for its cloud communication platforms, including UCaaS and CCaaS. Businesses pay recurring fees to access 8x8’s communication tools, which include voice, video conferencing, team messaging, and contact center solutions. Key revenue streams include monthly or annual subscriptions for these services, professional services for implementation and customization, and additional charges for advanced features or higher-tier plans. The company also benefits from strategic partnerships with value-added resellers and telecommunications providers, which help expand its market reach and customer base.

8X8 Earnings Call Summary

Earnings Call Date:May 19, 2025
(Q4-2025)
|
% Change Since: 8.89%|
Next Earnings Date:Aug 05, 2025
Earnings Call Sentiment Neutral
The earnings call highlighted significant progress in core revenue growth, cash flow, and product adoption, particularly in the CPaaS and Microsoft Teams integrations. However, these positive developments were somewhat offset by the ongoing impact of the Fuze transition and macroeconomic challenges affecting sales cycles and product growth.
Q4-2025 Updates
Positive Updates
Strong Growth in Core 8x8 Revenue
Year-over-year growth in 8x8, excluding revenue from all Fuze customers, accelerated to 4.6% from 2.7% in Q3, marking the highest growth rate in 8x8 standalone service revenue in 10 quarters.
Record Cash Flow from Operations
The combined cash flow from operations for fiscal 2024 and 2025 was the highest two years ever at 8x8, accounting for over half the market capitalization.
Rapid Adoption of Communications APIs
Continued rapid adoption of communications APIs (CPaaS) with a surge in interactions driving solid growth.
Growth in Multi-Product Customers
The number of customers with three or more products increased by 13% year-over-year to more than 700 customers.
Strong Sales of Microsoft Teams Integrations
Sales of Microsoft Teams integrations saw new license sales up 72% in the fourth quarter of 2024, with a cumulative number of licenses sold growing 30% year-over-year.
Negative Updates
Impact of Fuze Transition
The anticipated decline in revenue from legacy Fuze customers continued to impact overall revenue growth, with Fuze-related revenue reduced to under 5% of service revenue.
Macroeconomic and Market Challenges
Economic shifts, tariff actions, and global uncertainty added complexity to the business environment, affecting deal sizes and sales cycles.
Slight Slowdown in New Product Growth
There was a slight slowdown in the growth rate of new products compared to previous quarters due to macroeconomic factors.
Company Guidance
During 8x8's fiscal year 2025 earnings call, significant guidance metrics were provided highlighting the company's progress and future outlook. The fourth quarter saw a year-over-year growth in 8x8's standalone service revenue to 4.6%, up from 2.7% in Q3, marking the highest growth rate in 10 quarters. For fiscal 2025, excluding revenue from Fuze customers, service revenue grew by 2.8%, compared to 1.8% in fiscal 2024. The company also reported its highest combined cash flow from operations for fiscal years 2024 and 2025, surpassing half of its market capitalization. Looking ahead, 8x8 anticipates high single-digit revenue growth and double-digit operating margins by fiscal 2028, despite transitioning away from legacy Fuze platforms by the end of calendar year 2025. The company expects fiscal 2026 service revenue to be between $682 million and $702 million, with a total revenue forecast of $702 million to $724 million. Operating margin is projected between 9% and 10%, and cash flow from operations is expected to range from $40 million to $50 million for the full year. These projections reflect ongoing investments in platform innovation, AI capabilities, and a strategic focus on mid-market and enterprise customers.

8X8 Financial Statement Overview

Summary
8X8 demonstrates potential for financial recovery with positive EBIT and EBITDA margins, yet struggles with net profitability due to high leverage and inconsistent revenue growth. The company shows strong cash flow management but needs to focus on reducing debt and sustaining revenue growth.
Income Statement
65
Positive
8X8's income statement reveals a company working towards recovery. The gross profit margin improved to 67.87% from the previous years, indicating strong cost management. However, the net profit margin remains negative, at -3.81%, reflecting ongoing profitability challenges. Notably, EBIT and EBITDA margins have turned positive this year, showing operational improvement. Revenue growth has been inconsistent, with a decline in the latest fiscal year. Overall, while there are signs of operational improvement, the company needs to address profitability issues to strengthen its financial standing.
Balance Sheet
60
Neutral
8X8's balance sheet shows a stable equity base but high leverage, with a debt-to-equity ratio of 3.36, which poses a financial risk. The equity ratio stands at 17.89%, indicating limited equity financing. Return on equity is negative due to net losses, highlighting profitability challenges. The company needs to manage its debt levels and improve profitability to enhance financial stability.
Cash Flow
70
Positive
The cash flow statement for 8X8 displays positive trends. The operating cash flow to net income ratio is strong, demonstrating effective cash generation from operations despite net losses. Free cash flow has improved, indicating better cash management. However, the free cash flow growth rate is negative due to a decrease in free cash flow compared to the previous year. The company exhibits good cash flow management, but sustained free cash flow generation is crucial for future growth and stability.
BreakdownMar 2025Mar 2024Mar 2023Mar 2022Mar 2021
Income Statement
Total Revenue715.07M728.71M743.94M638.13M532.34M
Gross Profit485.27M503.80M502.46M390.57M302.19M
EBITDA44.01M23.06M14.82M-102.68M-100.91M
Net Income-27.21M-67.59M-73.14M-175.38M-165.59M
Balance Sheet
Total Assets683.18M755.98M840.88M910.27M678.41M
Cash, Cash Equivalents and Short-Term Investments88.05M117.31M137.63M136.05M152.87M
Total Debt410.26M477.63M568.87M537.46M403.83M
Total Liabilities560.97M654.02M740.98M727.90M517.90M
Stockholders Equity122.20M101.96M99.91M182.37M160.50M
Cash Flow
Free Cash Flow50.09M62.05M33.90M10.17M-49.31M
Operating Cash Flow63.55M78.98M48.79M34.68M-14.07M
Investing Cash Flow-16.42M8.55M6.05M-159.98M-36.32M
Financing Cash Flow-75.11M-83.41M-37.78M105.42M13.19M

8X8 Technical Analysis

Technical Analysis Sentiment
Positive
Last Price1.96
Price Trends
50DMA
1.84
Positive
100DMA
1.93
Positive
200DMA
2.28
Negative
Market Momentum
MACD
0.04
Positive
RSI
52.23
Neutral
STOCH
19.27
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For EGHT, the sentiment is Positive. The current price of 1.96 is above the 20-day moving average (MA) of 1.96, above the 50-day MA of 1.84, and below the 200-day MA of 2.28, indicating a neutral trend. The MACD of 0.04 indicates Positive momentum. The RSI at 52.23 is Neutral, neither overbought nor oversold. The STOCH value of 19.27 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for EGHT.

8X8 Risk Analysis

8X8 disclosed 40 risk factors in its most recent earnings report. 8X8 reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

8X8 Peers Comparison

Overall Rating
UnderperformOutperform
Sector (63)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
67
Neutral
$469.36M-0.32%18.51%97.57%
66
Neutral
$263.43M-24.28%-1.87%61.90%
65
Neutral
$267.71M19.169.33%3.33%-1.13%61.49%
63
Neutral
$34.26B5.42-11.67%1.85%5.30%-18.55%
59
Neutral
$1.20B-26.43%-16.95%-2.47%
58
Neutral
$185.58M-22.66%-25.43%-135.09%
52
Neutral
$216.20M-24.47%-8.39%7.79%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
EGHT
8X8
1.96
-0.82
-29.50%
AUDC
Audiocodes
10.80
0.36
3.45%
BAND
Bandwidth
15.84
-4.92
-23.70%
NVTS
Navitas Semiconductor
6.27
2.24
55.58%
ONTF
ON24
5.30
-1.02
-16.14%
SMRT
SmartRent
0.98
-1.37
-58.30%

8X8 Corporate Events

Executive/Board ChangesBusiness Operations and Strategy
8×8 Strengthens Board with New Director Appointment
Positive
Nov 18, 2024

8×8, Inc. has appointed John Pagliuca, CEO of N-able, to its Board of Directors, bringing extensive leadership experience in the SaaS industry. Pagliuca’s expertise in driving revenue and business growth is expected to be a valuable asset to 8×8, which focuses on enhancing customer experience through integrated communication solutions. With this appointment, 8×8 aims to strengthen its board as it continues to innovate and expand in the business communications market.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Jul 18, 2025