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8x8 Inc (EGHT)
NASDAQ:EGHT
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8X8 (EGHT) AI Stock Analysis

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EGHT

8X8

(NASDAQ:EGHT)

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Neutral 62 (OpenAI - 5.2)
Rating:62Neutral
Price Target:
$2.50
▲(14.68% Upside)
Action:Reiterated
Date:05/20/26
The score is driven primarily by improving fundamentals and solid cash generation alongside constructive, profitability-focused guidance. This is partly offset by high leverage and still-thin GAAP profitability, while technicals are supportive and valuation remains the biggest constraint due to the very high P/E.
Positive Factors
Strong cash generation
Consistent positive operating and free cash flow demonstrates durable cash conversion even while GAAP net income lags. Over time this funds R&D, product investments, debt repayments, and buy-in to strategic initiatives without relying on external financing, improving resilience and optionality.
Negative Factors
Elevated leverage
High debt relative to equity reduces financial flexibility and increases sensitivity to interest rate cycles and cash-flow volatility. For a software company, elevated leverage can limit M&A optionality, constrain reinvestment, and raise refinancing risk if growth or cash conversion weakens.
Read all positive and negative factors
Positive Factors
Negative Factors
Strong cash generation
Consistent positive operating and free cash flow demonstrates durable cash conversion even while GAAP net income lags. Over time this funds R&D, product investments, debt repayments, and buy-in to strategic initiatives without relying on external financing, improving resilience and optionality.
Read all positive factors

8X8 Key Performance Indicators (KPIs)

Any
Any
Revenue by Geography
Revenue by Geography
Shows how 8x8’s revenue is split across regions and countries, revealing which markets drive growth, which may be slowing, and how exposure to particular economies or currencies could affect overall results.
Chart InsightsThe geography mix is shifting: the U.S. has rolled off its 2022 peak and is a weaker growth engine, while International — and a newly material UK contribution since mid‑2023 — are taking a larger share. Management’s call confirms the cause: a surge in lower‑margin usage/CPaaS revenue and strong international traction offset U.S. pricing pressure and the Fuze wind‑down. That trade‑off supports top‑line resilience but explains slimmer gross margins and the cautious guidance ahead.
Data provided by:The Fly

8X8 (EGHT) vs. SPDR S&P 500 ETF (SPY)

8X8 Business Overview & Revenue Model

Company Description
8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and oth...
How the Company Makes Money
8x8 primarily makes money by selling subscription-based cloud software and communications services to business customers. The company’s core revenue stream is recurring subscription fees for UCaaS products (e.g., cloud PBX/voice calling, video mee...

8X8 Earnings Call Summary

Earnings Call Date:May 19, 2026
(Q4-2026)
|
% Change Since: |
Next Earnings Date:Aug 11, 2026
Earnings Call Sentiment Positive
The call conveyed strong operational and financial progress — four consecutive quarters of revenue growth, the first GAAP profitable fiscal year since 2015, robust product launches (8x8 Engage, AI Studio), significant usage-revenue growth (>70% YoY and now ~23% of service revenue), margin-aware operating discipline (10.7% operating margin in Q4), meaningful debt reduction (~43% from peak), and guidance that preserves profitability and cash flow. Offsetting these positives are margin pressure from a growing (but lower-margin) usage mix, limited visibility and quarter-to-quarter variability in usage and AI costs, and remaining leverage on the balance sheet. Overall, the positives materially outweigh the risks cited by management.
Positive Updates
Return to Growth and GAAP Profitability
8x8 delivered its fourth consecutive quarter of year-over-year revenue growth and reported its first GAAP profitable full fiscal year since 2015, demonstrating improved execution and operating discipline.
Negative Updates
Gross Margin Pressure from Mix Shift
Consolidated gross margin modestly declined compared with Q3 (64.2% in Q4) due to a shift toward lower-margin usage-based offerings; management noted usage revenue carries a lower margin profile even as it generates profit dollars at scale.
Read all updates
Q4-2026 Updates
Negative
Return to Growth and GAAP Profitability
8x8 delivered its fourth consecutive quarter of year-over-year revenue growth and reported its first GAAP profitable full fiscal year since 2015, demonstrating improved execution and operating discipline.
Read all positive updates
Company Guidance
Management guided Q1 FY27 service revenue of $175–180M and total revenue of $180–185M with a gross margin of 63.5–64.5%, operating margin of 8.5–9.5%, non‑GAAP diluted EPS of $0.08–0.09 (assuming ~147M fully diluted shares), cash interest of about $1.8M and operating cash flow of $10–12M. For full FY27 they forecast service revenue of $707–727M and total revenue of $727–747M, gross margin 62.5–63.5%, operating margin 9–10% (≈$70M non‑GAAP operating income at the midpoint), non‑GAAP EPS $0.33–0.38 (assuming ~150M diluted shares), operating cash flow $45–52M, and $39.5M of term‑loan principal repayments; they also noted the ongoing mix shift to usage revenue (≈23% of service revenue in Q4) that can pressure consolidated gross margin percentages while adding profit dollars as the business scales.

8X8 Financial Statement Overview

Summary
Turnaround is underway with strong free cash flow ($52M in 2026) and a return to slight profitability ($1.6M net income). However, earnings power remains thin (~0.2% net margin) and leverage is still elevated despite meaningful debt reduction (debt ~$289M vs. equity ~$147M), which keeps the financial profile moderately risky.
Income Statement
56
Neutral
Balance Sheet
49
Neutral
Cash Flow
72
Positive
BreakdownMar 2026Mar 2025Mar 2024Mar 2023Mar 2022
Income Statement
Total Revenue735.75M715.07M728.71M728.71M638.13M
Gross Profit475.05M485.27M503.80M503.80M390.57M
EBITDA18.94M44.01M23.06M23.06M-102.68M
Net Income1.65M-27.21M-67.59M-67.59M-175.38M
Balance Sheet
Total Assets662.82M683.18M755.98M841.81M910.27M
Cash, Cash Equivalents and Short-Term Investments93.26M88.05M117.31M137.63M136.05M
Total Debt370.94M410.26M477.63M568.87M537.46M
Total Liabilities516.21M560.97M654.02M741.90M727.90M
Stockholders Equity146.61M122.20M101.96M99.91M182.37M
Cash Flow
Free Cash Flow52.04M50.09M62.05M33.90M10.17M
Operating Cash Flow55.72M63.55M78.98M48.79M34.68M
Investing Cash Flow-20.73M-16.42M8.55M6.05M-159.98M
Financing Cash Flow-30.37M-75.11M-83.41M-37.78M105.42M

8X8 Technical Analysis

Technical Analysis Sentiment
Neutral
Last Price2.18
Price Trends
50DMA
2.03
Positive
100DMA
2.07
Positive
200DMA
2.03
Positive
Market Momentum
MACD
0.06
Positive
RSI
48.47
Neutral
STOCH
16.48
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For EGHT, the sentiment is Neutral. The current price of 2.18 is below the 20-day moving average (MA) of 2.33, above the 50-day MA of 2.03, and above the 200-day MA of 2.03, indicating a neutral trend. The MACD of 0.06 indicates Positive momentum. The RSI at 48.47 is Neutral, neither overbought nor oversold. The STOCH value of 16.48 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Neutral sentiment for EGHT.

8X8 Risk Analysis

8X8 disclosed 41 risk factors in its most recent earnings report. 8X8 reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

8X8 Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
71
Outperform
$3.67B25.71-16.71%4.90%
69
Neutral
$610.34M42.069.69%8.25%-99.84%
62
Neutral
$306.50M138.671.20%2.89%
62
Neutral
$1.06B16.468.36%3.64%230.24%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
46
Neutral
$163.88M-7.7531.73%0.57%31.68%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
EGHT
8X8
2.20
0.54
32.53%
RNG
RingCentral
43.54
17.20
65.29%
DOMO
Domo
3.63
-9.25
-71.82%
GTM
ZoomInfo Technologies
3.61
-6.22
-63.28%
VTEX
VTEX
3.58
-2.95
-45.18%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: May 20, 2026