Revenue Growth
Q2 marked the second consecutive quarter of year-over-year revenue growth. Total revenue was $184.1 million, and service revenue was $179.1 million, both exceeding the high end of guidance by roughly $4 million. Service revenue grew nearly 6% year-over-year, excluding revenue from Fuze customers.
AI and Innovation
8x8 is embedding AI throughout its platform, including real-time call summarization and AI-powered transcription. The company launched 8x8 Workforce Management for free, marking their first product-led growth launch, and plans to add more applications to the 8x8 App Store.
Usage Revenue Surge
Usage revenue, which includes CPaaS communication API, saw another record performance, totaling approximately 19% of service revenue compared to 13% in Q2 '25.
Debt Reduction
The company continues to allocate capital to debt reduction. They reduced their debt principal by $224 million or 41% since August 2022 peak debt of $548 million.