Record Operating Cash Flow
Achieved record cash flow from operations of $27.2 million, marking the 16th consecutive quarter of positive cash flow and non-GAAP operating profit.
Service Revenue and Operating Margin Success
Service revenue exceeded the midpoint of guidance by $1 million, and operating margin was slightly above the midpoint, demonstrating resilience despite a $2.2 million FX headwind.
Debt Reduction
Reduced total debt from $548 million in August 2022 to approximately $354 million, a 35% decrease, with $33 million repaid in the quarter and $15 million in early January.
AI and New Product Growth
New product MRR increased more than 60% year-over-year, driven by growth in AI-based intelligent customer assistance and secure payments.
Customer Satisfaction and Industry Recognition
Customer satisfaction scores in the mid- to high-90% range and recognition in Newsweek’s annual Excellence 1000 Index.