Competitive EnvironmentThe competitive landscape remains tough around breadth of offerings and pricing, which is further pressuring topline growth.
Executive ChangesThis is yet another executive change for RNG, which has now replaced the majority of the executive team in the past few years, raising concerns about continuity in strategy and execution.
Partnership And RevenueThere is concern that the focus on RingCX could lead to the termination of the partnership with NICE and be a potential revenue headwind.