Record Q4 and Full-Year Revenue
Q4 revenue of $1,400,000,000 (record), up 14% year over year reported and 12% organic. Full-year 2025 revenue of $5,100,000,000, up 14% reported and 13% organic.
Strong Profitability and Margin Expansion
Q4 non-GAAP income from operations was $256,000,000 (record), up 30% year over year, with non-GAAP operating margin of 18.7% (up 220 basis points YoY). Full-year non-GAAP income from operations was $924,000,000, up 29% YoY, with full-year non-GAAP operating margin of 18.2% (up 220 basis points YoY).
Robust Free Cash Flow and Share Repurchases
Q4 free cash flow of $256,000,000. Full-year free cash flow of $945,000,000, up 44% year over year. Completed $198,000,000 in share repurchases in Q4 and $855,000,000 for the full year (representing 90% of 2025 free cash flow, above the 50% target).
GAAP Profitability and Improved Capital Efficiency
Generated $158,000,000 in GAAP income for the year, marking the company's first full year of GAAP profitability. Net burn rate was 1.5% in 2025, well below the 3% target. Ending share count 152,000,000, down 18% since 2023 share repurchase program.
Voice and Voice AI Acceleration
Voice revenue growth accelerated to the high teens in Q4 (the strongest since 2022). Voice AI revenue growth accelerated above 60% year over year in Q4. Branded calling revenue grew roughly 6x year over year in Q4.
Channel and Customer Dynamics: Self-Serve, ISVs, Large Deals
Q4 self-serve revenue grew 28% YoY and ISV revenue grew 26% YoY. Full-year self-serve +21% and ISV +24%. Number of large deals (≥ $500,000) increased 36% YoY; signed the largest deal in company history (nine-figure renewal).
Multiproduct Adoption and Software Add-Ons
Multiproduct customer count grew 26% YoY. Software add-on revenue grew over 20% YoY in Q4; Verify grew more than 25% for the second consecutive quarter.
Cyber Week Volume Records
Cyber Week volumes hit record highs: 6,990,000,000 messages (+34.5% YoY), 1,070,000,000 calls (+58% YoY), and 75,100,000,000 emails (+14.6% YoY).
Improving Gross Profit and DBNR
Q4 non-GAAP gross profit of $682,000,000, up 10% YoY, with gross margin 49.9% (Q4) and full-year non-GAAP gross profit $2,600,000,000, up 8% YoY. Dollar-based net expansion rate was 109% in Q4.
Positive 2026/2027 Outlook and Guidance
Q1 2026 revenue guide $1,335,000,000–$1,345,000,000 (14–15% reported, 10–11% organic). Full-year 2026 guidance: 11.5–12.5% reported revenue growth and 8–9% organic growth; full-year non-GAAP income from operations $1,040,000,000–$1,060,000,000; full-year free cash flow $1,000,000,000–$1,040,000,000. 2027 non-GAAP operating income target of at least $1,230,000,000.