Strong Top-Line Growth
Reported revenue of $1.4 billion in Q1 FY2026, up 20% year-over-year; organic revenue up 16% year-over-year — the fastest organic growth rate since 2022.
Record Profitability and Cash Generation
Record non-GAAP income from operations of $279 million (up 31% YoY) and non-GAAP operating margin of 19.8% (up 160 basis points YoY). GAAP income from operations of $108 million and free cash flow of $132 million in Q1.
Gross Profit Momentum
Record non-GAAP gross profit of $697 million, up 16% year-over-year, with non-GAAP gross profit dollar growth accelerating to match organic revenue growth.
Product and Channel Acceleration
Voice revenue grew 20% YoY (sixth consecutive quarter of acceleration). Messaging revenue accelerated to ~25% YoY (with operational growth in the high-teens after adjusting for fees). Self-serve and ISV channels each grew 25%+ YoY; multiproduct customer count rose 29% in Q1.
Software Add-Ons and Voice AI Traction
Software add-on revenue growth exceeded 20% YoY. Branded calling and conversational intelligence each grew >100% YoY. Self-serve voice volume was up ~45%, and voice add-on software grew in the mid-30s.
Improved Cost Structure and Capital Returns
Stock-based compensation fell to 9.7% of revenue (down 220 basis points YoY), the first time since IPO below 10%. Completed $253 million of share repurchases in Q1 with ~ $900 million remaining authorization.
Raised Full-Year Outlook
Raised full-year organic revenue growth guidance to 9.5%–10.5% (from 8%–9%) and reported revenue growth guidance to 14%–15% (from 11.5%–12.5%). Raised full-year non-GAAP income from operations to $1.08B–$1.1B and free cash flow guidance to $1.08B–$1.1B.
Notable Customer Wins and Third-Party Recognition
Key deals and case studies include PGA of America (seven-figure Verify deal) and Scorpion (AI agent generating a 39% lift in bookings and $8.4M incremental revenue). Twilio was named a leader in IDC's CEP MarketScape and Omdia's CEP Universe.