Company DescriptionC.H. Robinson Worldwide, Inc., together with its subsidiaries, provides freight transportation services and logistics solutions to companies in various industries worldwide. The company operates in two segments, North American Surface Transportation and Global Forwarding. It offers transportation and logistics services, such as truckload; less than truckload transportation brokerage services, which include the shipment of single or multiple pallets of freight; intermodal transportation that comprise the shipment service of freight in containers or trailers by a combination of truck and rail; and non-vessel ocean common carrier and freight forwarding services, as well as organizes air shipments and provides door-to-door services. The company also offers customs broker services; and other logistics services, such as fee-based managed, warehousing, small parcel, and other services. It has contractual relationships with approximately 85,000 transportation companies, including motor carriers, railroads, and air and ocean carriers. In addition, the company is involved in buying, selling, and/or marketing of fresh produce, including fresh fruits, vegetables, and other value-added perishable items under the Robinson Fresh name. Further, it provides transportation management services or managed TMS; and other surface transportation services. The company offers its fresh produce to grocery retailers, restaurants, produce wholesalers, and foodservice distributors through a network of independent produce growers and suppliers. C.H. Robinson Worldwide, Inc. was founded in 1905 and is headquartered in Eden Prairie, Minnesota.
How the Company Makes MoneyC.H. Robinson primarily makes money by arranging transportation on behalf of shippers and earning a spread between (1) what it charges the customer and (2) what it pays contracted third-party carriers and logistics providers to move the freight. This spread-based model is commonly expressed as net revenues (often referred to in the industry as “gross profit”), which is the amount remaining after purchased transportation and related services are paid; from that net revenue the company then pays operating expenses (people, technology, facilities) to generate operating income. Key revenue streams include: (a) North American surface transportation brokerage (e.g., truckload and less-than-truckload brokerage), where CHRW sources capacity from thousands of trucking carriers and matches it to shipper demand, pricing loads dynamically and capturing margin through procurement, carrier relationships, and service execution; (b) Global Forwarding, where it arranges international transportation and related services (such as ocean and air freight forwarding and associated logistics), earning margins as an intermediary with ocean carriers, airlines, and other service providers; and (c) value-added logistics and managed services (where applicable), which can include supply chain coordination and related service fees, generally still relying on third-party execution while CHRW manages planning, visibility, and exception handling. Significant factors that contribute to earnings include the scale of its carrier network and shipper relationships, its ability to buy transportation efficiently relative to what it sells (pricing discipline and procurement), service quality that supports retention and share-of-wallet, and technology that improves load matching, execution efficiency, and visibility (which can lower operating costs and support margins). Material partnerships are primarily commercial relationships with third-party carriers and logistics service providers (e.g., trucking companies, ocean carriers, air carriers, intermodal providers), as CHRW typically does not own the transportation assets used to move freight.