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Western Union (WU)
NYSE:WU
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Western Union (WU) AI Stock Analysis

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WU

Western Union

(NYSE:WU)

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Neutral 68 (OpenAI - 5.2)
Rating:68Neutral
Price Target:
$10.00
▲(5.49% Upside)
Action:DowngradedDate:04/24/26
The score is supported primarily by strong valuation (low P/E and high dividend yield) and a stable-to-improving setup from guidance reaffirmation and operational catalysts. It is held back by the financial trend of declining revenue and weakening free cash flow, plus mixed near-term execution signals from the latest quarter despite modestly constructive technical momentum.
Positive Factors
Retail footprint expansion (Intermex)
Acquiring Intermex materially enlarges Western Union's U.S. retail network and customer base, creating durable distribution scale and cross‑sell opportunities. A larger agent footprint improves access in core corridors, supports retail transaction volume growth and amortizes fixed retail costs over higher throughput, strengthening long‑term revenue potential and synergy capture.
Negative Factors
Multi-year revenue decline
A sustained revenue contraction erodes operating leverage and limits reinvestment capacity. Shrinking top line makes it harder to cover fixed costs, risks margin pressure as growth investments are needed to stabilize volumes, and reduces scale advantages that underpin FX and agent economics, challenging durable profitability improvement.
Read all positive and negative factors
Positive Factors
Negative Factors
Retail footprint expansion (Intermex)
Acquiring Intermex materially enlarges Western Union's U.S. retail network and customer base, creating durable distribution scale and cross‑sell opportunities. A larger agent footprint improves access in core corridors, supports retail transaction volume growth and amortizes fixed retail costs over higher throughput, strengthening long‑term revenue potential and synergy capture.
Read all positive factors

Western Union (WU) vs. SPDR S&P 500 ETF (SPY)

Western Union Business Overview & Revenue Model

Company Description
The Western Union Company provides money movement and payment services worldwide. The company operates in two segments, Consumer-to-Consumer and Business Solutions. The Consumer-to-Consumer segment facilitates money transfers between two consumers...
How the Company Makes Money
Western Union primarily makes money by charging fees associated with moving money for consumers and businesses, with revenue largely tied to transaction activity and payment/settlement economics. Key revenue streams include: (1) Transaction fees o...

Western Union Earnings Call Summary

Earnings Call Date:Apr 24, 2026
(Q1-2026)
|
% Change Since: |
Next Earnings Date:Aug 05, 2026
Earnings Call Sentiment Positive
The call balanced near‑term challenges (notably a sharp EPS decline, margin and cash flow headwinds, FX and Americas retail softness) against clear signs of operational stabilization, strong digital and Consumer Services momentum, active strategic M&A, and a detailed digital asset rollout. Management reaffirmed 2026 guidance and accelerated an efficiency program to offset quarter‑specific pressures, signaling confidence in a recovery across the remainder of the year.
Positive Updates
Revenue stabilization and improving transaction trends
GAAP revenue of $983M (CEO cited ~$1.0B); adjusted revenue down 1% YoY but a 400 bps improvement versus Q4. Consumer money transfer (CMT) transactions were slightly positive for the first time since Q1 2025 (≈+300 bps vs Q4). Cross-border principal grew mid-single digits, signaling resilience in core flows.
Negative Updates
Material EPS decline and margin pressures in Q1
Adjusted EPS was $0.25 versus $0.41 a year ago. Adjusted operating margin was 13%, with management calling the quarter below expectations due to quarter‑specific items and seasonality tied to Travel Money fixed cost coverage.
Read all updates
Q1-2026 Updates
Negative
Revenue stabilization and improving transaction trends
GAAP revenue of $983M (CEO cited ~$1.0B); adjusted revenue down 1% YoY but a 400 bps improvement versus Q4. Consumer money transfer (CMT) transactions were slightly positive for the first time since Q1 2025 (≈+300 bps vs Q4). Cross-border principal grew mid-single digits, signaling resilience in core flows.
Read all positive updates
Company Guidance
Western Union reaffirmed 2026 guidance of adjusted revenue growth of 6%–9% (inclusive of the expected Intermex close in Q2) and adjusted EPS of $1.75–$1.85, assuming no material macro changes or significant Middle East impact, with Q2 EPS expected to be roughly in line with last year and acceleration into the back half of the year; catalysts cited include Intermex (expected to add ~10,000 U.S. agent locations and ~6 million customers and targeted synergies of $30 million, potentially front‑loaded), new agent wins that should add roughly $100 million of revenue when fully rolled out, and digital/digital‑asset initiatives. Management expects to deliver a $150 million operating efficiency program by year‑end 2028 with large contributions in 2026–2027, and noted near‑term metrics from Q1 (GAAP revenue ~$983M, adjusted revenue down 1%, adjusted operating margin 13%, adjusted EPS $0.25, operating cash flow $109M, CapEx $47M, cash & equivalents ~$900M, debt $2.6B, leverage 2.8x gross / 1.8x net) while continuing capital returns (>$120M returned in Q1).

Western Union Financial Statement Overview

Summary
Profitable core business (TTM net margin ~12%; EBIT/EBITDA ~19%/~23%) and a much improved balance sheet with debt at 0 in 2025/TTM. Offsetting this are multi-year revenue declines and weakening free cash flow momentum with only moderate cash conversion (TTM FCF ~72% of net income).
Income Statement
56
Neutral
Balance Sheet
73
Positive
Cash Flow
58
Neutral
BreakdownTTMDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue4.05B4.04B4.21B4.36B4.48B5.07B
Gross Profit1.38B1.16B1.59B1.69B1.85B2.17B
EBITDA882.80M934.30M917.50M1.03B1.29B1.25B
Net Income440.80M499.60M934.20M626.00M910.60M805.80M
Balance Sheet
Total Assets8.10B8.31B8.37B8.20B8.50B8.82B
Cash, Cash Equivalents and Short-Term Investments909.20M1.23B1.47B1.27B1.29B1.21B
Total Debt0.000.003.13B2.67B2.78B3.01B
Total Liabilities7.19B7.35B7.40B7.72B8.02B8.47B
Stockholders Equity910.50M957.80M968.90M479.00M477.80M355.60M
Cash Flow
Free Cash Flow331.30M392.90M368.90M635.30M373.40M830.70M
Operating Cash Flow504.50M543.70M406.30M783.10M581.60M1.05B
Investing Cash Flow-174.70M-230.30M-16.30M-140.80M525.50M192.00M
Financing Cash Flow-294.20M-782.60M-69.30M-896.80M-1.18B-1.27B

Western Union Technical Analysis

Technical Analysis Sentiment
Positive
Last Price9.48
Price Trends
50DMA
9.23
Positive
100DMA
9.10
Positive
200DMA
8.51
Positive
Market Momentum
MACD
0.02
Negative
RSI
62.99
Neutral
STOCH
89.02
Negative
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For WU, the sentiment is Positive. The current price of 9.48 is above the 20-day moving average (MA) of 8.97, above the 50-day MA of 9.23, and above the 200-day MA of 8.51, indicating a bullish trend. The MACD of 0.02 indicates Negative momentum. The RSI at 62.99 is Neutral, neither overbought nor oversold. The STOCH value of 89.02 is Negative, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for WU.

Western Union Risk Analysis

Western Union disclosed 31 risk factors in its most recent earnings report. Western Union reported the most risks in the "Legal & Regulatory" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Western Union Peers Comparison

Overall Rating
UnderperformOutperform
Sector (68)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
77
Outperform
$25.31B7.2321.41%1.34%-3.18%32.55%
70
Outperform
$34.80B10.7310.88%2.72%7.91%21.73%
68
Neutral
$2.81B10.6247.95%10.18%-2.34%-49.33%
68
Neutral
$6.78B10.2523.40%6.07%9.09%55.11%
68
Neutral
$18.00B11.429.92%3.81%9.73%1.22%
66
Neutral
$45.83B10.7025.87%4.88%35.36%
65
Neutral
$19.80B62.565.87%26.64%-7.93%
* Financial Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
WU
Western Union
8.98
0.07
0.75%
IX
Orix
32.63
12.57
62.66%
SYF
Synchrony Financial
75.12
24.10
47.24%
PYPL
PayPal Holdings
50.94
-14.55
-22.22%
OMF
OneMain Holdings
57.91
14.28
32.72%
SOFI
SoFi
15.53
3.02
24.10%

Western Union Corporate Events

Business Operations and StrategyExecutive/Board Changes
Western Union Adds Milind Pant to Board of Directors
Positive
Mar 16, 2026
On March 13, 2026, Western Union expanded its Board of Directors from 11 to 12 members and appointed global business leader Milind Pant, 55, as an independent director. He also joined the Audit and Compliance Committees, with compensation aligned ...
Private Placements and Financing
Western Union Completes $450 Million Notes Offering
Positive
Mar 9, 2026
On March 9, 2026, Western Union completed a $450 million offering of 4.750% notes due 2029, issued under its existing shelf registration and long-standing indenture structure. The deal, underwritten by a syndicate led by Citigroup, BofA Securities...
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Apr 24, 2026