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NICE (NICE)
NASDAQ:NICE
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NICE (NICE) AI Stock Analysis

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NICE

NICE

(NASDAQ:NICE)

Rating:70Outperform
Price Target:
$152.00
▲(9.61% Upside)
NICE's overall stock score reflects strong financial performance and positive earnings call insights, particularly in AI and international markets. However, technical analysis indicates bearish momentum, which could pose short-term challenges. The valuation is reasonable, but the lack of a dividend yield may limit appeal to certain investors. Continued focus on addressing cloud margin issues and LiveVox performance will be important for future growth.
Positive Factors
AI and Cloud Strategy
NICE is well positioned longer term to benefit from AI adoption in the contact center and the tailwind from cloud migrations in the CCaaS market.
Earnings
NICE reported good second-quarter results with revenue beating the midpoint of prior guidance by 2% and EPS by 1%.
Strategic Acquisitions
The acquisition of Cognigy is seen as a strategic move to enhance NICE's AI capabilities and accelerate its research and development initiatives.
Negative Factors
Financial Performance
Adjusted gross margins were below expectations this quarter at 69.3% vs. consensus of 70.7%.
Investor Concerns
NICE shares are down 19% YTD vs. the Nasdaq +13, reflecting investors' broad concerns about AI disruption.
Stock Performance
The stock is down 14% on the print, as investors had higher hopes for the Cloud segment.

NICE (NICE) vs. SPDR S&P 500 ETF (SPY)

NICE Business Overview & Revenue Model

Company DescriptionNICE Ltd., together with its subsidiaries, provides cloud platforms for AI-driven digital business solutions worldwide. It offers CXone, a cloud native open platform that supports contact centers ranging from small single sites to distributed remote agents and enterprises; Enlighten, an AI engine for CX that discovers automation opportunities for self-service; digital-entry points solutions that enable organizations to address consumers' needs; and journey orchestration solutions that empower organizations to connect and route customers to deal with the customer's request, and connecting them using real time AI-based routing. The company also provides smart self service solutions that empower organizations to build intelligent automated conversations based on data; and prepared agent solutions and tools enable contact center agents to guide and alert them in real time so they can provide resolutions; complete performance solutions that help organizations to record structured and unstructured customer interaction and transaction data; and NICE Evidencentral, an digital evidence management platform for public safety emergency communications, law enforcement, and criminal justice helps agencies. In addition, it offers X-Sight, is an open and flexible AI-cloud platform for financial crime and compliance; Xceed, a cloud platform for comprehensive AML and fraud prevention for small and mid-sized organizations; data intelligence solutions that enable organizations to turn raw data into comprehensive actionable intelligence to prevent and detect financial crimes; AI and analytics technologies to detect and prevent financial crimes in real-time; money laundering and fraud prevention solutions that help organizations adhere to capital markets compliance and anti-money laundering compliance regulations; intelligent investigations solutions; and self-service solutions that provide organizations with customization and self-development capabilities. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was founded in 1986 and is based in Ra'anana, Israel.
How the Company Makes MoneyNICE generates revenue through a diversified model that includes software licensing, subscription services, and professional services. The company offers a range of products under its NICE CXone platform, which provides cloud-based customer engagement solutions, primarily on a subscription basis, allowing for recurring revenue streams. Additionally, NICE earns from software licenses for on-premises installations and from professional services that include implementation, training, and consulting. Significant partnerships with cloud service providers and integrations with leading CRM systems enhance their market reach and contribute to revenue growth. Furthermore, NICE has been actively expanding its product offerings and entering new markets, which supports its earnings potential.

NICE Earnings Call Summary

Earnings Call Date:Aug 14, 2025
(Q2-2025)
|
% Change Since: |
Next Earnings Date:Nov 13, 2025
Earnings Call Sentiment Positive
The earnings call for Q2 2025 demonstrated strong financial performance, driven by significant growth in AI and international markets. Strategic partnerships and major AI-driven deals further highlight positive momentum. However, challenges with LiveVox performance and cloud gross margins present areas for improvement.
Q2-2025 Updates
Positive Updates
Strong Overall Financial Performance
Total revenue for Q2 2025 reached $727 million, exceeding the high end of the guidance range. Earnings per share were also at the high end of the range.
Significant Growth in AI and Self-Service
AI and self-service ARR grew 42% year-over-year to $238 million, reflecting strong demand for AI automation solutions.
International Market Expansion
International revenue increased 13% year-over-year, with strong traction in EMEA and APAC regions.
Successful Strategic Partnerships
New alliances with ServiceNow, AWS, Snowflake, and a renewed partnership with Salesforce highlight strategic growth efforts.
Major Wins in AI-Driven Deals
Secured multiple seven-figure ACV AI-driven deals with major companies, including a leading global medical device company and a financial services provider.
Record Cloud Revenue
Cloud revenue increased 12% year-over-year, contributing $541 million and representing 74% of total revenue.
Negative Updates
LiveVox Performance Issues
LiveVox business underperformed expectations, contributing to some pressure on overall cloud growth.
Sub-70% Cloud Gross Margin
Cloud gross margin fell below 70% due to increased cloud spend, impacting profitability.
Potential Fourth Quarter Revenue Challenges
Higher baseline for comparison in Q4 2024 could impact growth expectations for the same period in 2025.
Company Guidance
During the second quarter of 2025, NICE reported strong financial results, with total revenue reaching $727 million, exceeding the high end of their guidance range. The cloud business showed a robust 12% year-over-year growth, contributing $541 million, or 74% of total revenue. AI and self-service ARR experienced exceptional growth, increasing 42% to $238 million, now representing 11% of cloud revenue. The company achieved an NRR of 111%, indicating strong customer retention and cross-sell momentum. Operating income rose by 9% to $220 million, with an operating margin of 30.2%. Earnings per share increased by 14% to $3.01. For the third quarter, NICE expects total revenue between $722 million and $732 million and EPS between $3.12 and $3.22. Full-year revenue guidance remains in the range of $2.918 billion to $2.938 billion, with a projected 12% growth in cloud revenue and a 50 basis point increase in non-GAAP operating margin.

NICE Financial Statement Overview

Summary
NICE demonstrates strong financial performance with excellent profitability and operational efficiency. The company maintains a solid balance sheet with conservative leverage and a strong equity position. Cash flow generation is robust, although slightly declining, yet indicates sufficient liquidity. Overall, NICE is well-positioned for sustainable growth and financial stability.
Income Statement
87
Very Positive
NICE demonstrates strong profitability with a consistent increase in revenue over the years. The TTM gross profit margin stands at 66.88% and net profit margin at 16.77%, indicating efficient cost management and robust profitability. The revenue growth rate from the last annual report to the TTM is healthy at 1.49%. The EBIT and EBITDA margins are also strong at 20.62% and 27.73%, respectively, signaling excellent operational efficiency.
Balance Sheet
82
Very Positive
The balance sheet reflects a solid financial position with a low debt-to-equity ratio of 0.15 in the TTM, indicating conservative leverage and financial stability. The return on equity (ROE) is 13.30%, showcasing effective use of equity to generate profits. The equity ratio stands at 66.89%, highlighting a strong equity base relative to assets.
Cash Flow
79
Positive
NICE's cash flow statement reveals a robust free cash flow with a TTM growth rate of -3.54%, which is slightly negative but indicates resilience. The operating cash flow to net income ratio is 1.85, and free cash flow to net income ratio is 1.65, both suggesting strong cash generation capabilities relative to net income.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue2.84B2.74B2.38B2.18B1.92B1.65B
Gross Profit1.90B1.83B1.61B1.50B1.30B1.09B
EBITDA791.63M754.14M633.23M511.77M449.76M425.79M
Net Income537.12M442.59M338.30M265.94M199.22M196.35M
Balance Sheet
Total Assets5.31B5.30B5.12B4.86B4.66B4.23B
Cash, Cash Equivalents and Short-Term Investments1.63B1.62B1.41B1.57B1.42B1.46B
Total Debt539.03M563.60M782.97M777.46M878.52M795.89M
Total Liabilities1.58B1.69B1.76B1.80B1.83B1.64B
Stockholders Equity3.73B3.59B3.34B3.04B2.83B2.56B
Cash Flow
Free Cash Flow660.11M797.68M477.25M397.82M394.61M417.02M
Operating Cash Flow754.88M832.64M561.43M479.71M461.82M480.31M
Investing Cash Flow-499.25M-397.40M-293.58M-152.35M-261.50M-465.07M
Financing Cash Flow-463.36M-456.60M-290.27M-164.50M-261.82M196.84M

NICE Technical Analysis

Technical Analysis Sentiment
Negative
Last Price138.67
Price Trends
50DMA
152.72
Negative
100DMA
157.60
Negative
200DMA
161.63
Negative
Market Momentum
MACD
-4.04
Negative
RSI
42.83
Neutral
STOCH
30.47
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For NICE, the sentiment is Negative. The current price of 138.67 is below the 20-day moving average (MA) of 140.11, below the 50-day MA of 152.72, and below the 200-day MA of 161.63, indicating a bearish trend. The MACD of -4.04 indicates Negative momentum. The RSI at 42.83 is Neutral, neither overbought nor oversold. The STOCH value of 30.47 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for NICE.

NICE Risk Analysis

NICE disclosed 42 risk factors in its most recent earnings report. NICE reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

NICE Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
73
Outperform
$7.95B99.8025.08%21.62%-53.99%
71
Outperform
$9.21B46.6041.55%0.14%12.47%65.19%
70
Outperform
$8.75B16.2615.07%11.72%37.05%
68
Neutral
$9.00B192.75-9.65%17.42%-228.98%
68
Neutral
$9.26B246.113.80%30.24%-6.69%
62
Neutral
$7.18B470.51-0.63%28.97%98.96%
61
Neutral
$35.51B8.11-11.05%1.89%8.55%-8.72%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
NICE
NICE
138.67
-20.47
-12.86%
CVLT
CommVault Systems
177.15
37.62
26.96%
PEGA
Pegasystems
53.81
19.57
57.16%
ESTC
Elastic
84.71
14.57
20.77%
MNDY
Monday.com
182.42
-58.66
-24.33%
GTLB
Gitlab
43.46
-9.63
-18.14%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Aug 20, 2025