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NICE (NICE)
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NICE (NICE) AI Stock Analysis

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NICE

NICE

(NASDAQ:NICE)

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Outperform 71 (OpenAI - 4o)
Rating:71Outperform
Price Target:
$117.00
▲(11.19% Upside)
NICE's overall stock score is driven by its strong financial performance and positive earnings call, indicating robust growth potential and strategic success. However, technical analysis points to bearish momentum, which tempers the overall score. The valuation suggests potential undervaluation, but the lack of a dividend yield may deter some investors.
Positive Factors
Cloud Revenue Growth
The strong growth in cloud revenue indicates robust demand for NICE's SaaS offerings, positioning the company well for sustained long-term growth in the cloud computing space.
AI and Self-Service Expansion
The rapid growth in AI and self-service solutions highlights NICE's competitive edge in AI-driven customer engagement, enhancing its market position and future revenue potential.
International Revenue Growth
Strong international revenue growth demonstrates NICE's successful global expansion strategy, diversifying its revenue streams and reducing reliance on any single market.
Negative Factors
Operating Margin Contraction
The anticipated contraction in operating margins could pressure profitability, potentially impacting NICE's ability to invest in growth initiatives and maintain competitive pricing.
Decline in Services Revenue
The decline in services revenue reflects a shift in customer preferences, which may require NICE to adapt its service offerings to sustain its revenue base.
Leadership Change
The appointment of a new COO could lead to strategic shifts and operational changes, potentially disrupting established processes and impacting short-term performance.

NICE (NICE) vs. SPDR S&P 500 ETF (SPY)

NICE Business Overview & Revenue Model

Company DescriptionNICE is a global software company that specializes in providing solutions for customer engagement, financial crime and compliance, and public safety. Established in 1986, NICE operates primarily in the sectors of cloud-based analytics, artificial intelligence, and data-driven decision-making. The company's core products include advanced contact center software, workforce optimization solutions, and analytics tools designed to improve customer experiences and operational efficiency across various industries.
How the Company Makes MoneyNICE generates revenue through a subscription-based model, primarily from its cloud offerings, which include software as a service (SaaS) solutions. Key revenue streams include recurring subscription fees from its customer engagement and financial crime and compliance solutions, as well as professional services such as consulting and implementation. Significant partnerships with technology firms and integration with other enterprise software platforms enhance its service offerings, contributing to customer retention and new client acquisition. Additionally, NICE benefits from a growing demand for analytics and AI-driven solutions, further bolstering its revenue growth.

NICE Earnings Call Summary

Earnings Call Date:Nov 13, 2025
(Q3-2025)
|
% Change Since: |
Next Earnings Date:Feb 12, 2026
Earnings Call Sentiment Positive
The earnings call highlighted significant growth in cloud revenue, successful early integration of Cognigy, and strong international performance. However, there are concerns about operating margin contraction and a decline in services revenue as customers migrate to the cloud. Overall, the positive aspects appear to outweigh the negatives, with strong future growth potential indicated by the cloud backlog and successful strategic initiatives.
Q3-2025 Updates
Positive Updates
Strong Cloud Revenue Growth
Cloud revenue reached $563 million, up 13% year-over-year, driven by AI and self-service offerings with ARR accelerating to 49%.
Successful Integration of Cognigy
The acquisition of Cognigy was completed earlier than expected, contributing to cloud revenue growth and enhancing AI capabilities, which are expected to augment growth trajectory.
International Revenue Growth
Revenue from EMEA increased by 7% and APAC by 19% year-over-year, with international revenue increasing by 11% overall.
Financial Stability and Growth
Total revenue of $732 million, reflecting a 6% increase year-over-year. Operating income increased by 5% to $231 million, with a 10% increase in EPS to $3.18.
Positive Cloud Backlog Indications
Cloud backlog increased by 15% year-over-year, indicating strong future growth potential.
Negative Updates
Operating Margin Contraction
Due to the acquisition of Cognigy, the operating margin is expected to contract slightly, rather than expanding as previously anticipated.
Decline in Services Revenue
A decrease in services-related revenue was noted due to customer migration from maintenance to cloud.
Company Guidance
During the third quarter of 2025, NICE reported strong financial performance and provided guidance for the full year. Total revenue for Q3 reached $732 million, with cloud revenue at $563 million, marking a 13% year-over-year increase. The company highlighted a 15% year-over-year increase in cloud backlog, driven by significant demand for their AI and self-service offerings, with CX AI and self-service ARR growing by 49%. NICE also expects full-year 2025 revenue to be between $2.932 billion and $2.946 billion, representing a 7% year-over-year increase. Cloud revenue growth is projected at 12% to 13% for the year. The acquisition of Cognigy is anticipated to contribute approximately 150 basis points to cloud revenue growth in Q4. NICE's non-GAAP EPS for the full year 2025 is projected to be between $12.18 and $12.32, a 10% increase at the midpoint. The company emphasized strong international growth, with EMEA and APAC revenues increasing by 7% and 19% year-over-year, respectively.

NICE Financial Statement Overview

Summary
NICE displays a robust financial performance with strong revenue and profit growth, efficient cost management, and prudent leverage. Cash flow generation is solid, supporting future growth and investment. Overall, NICE is well-positioned in the Software - Application industry with a stable and profitable financial foundation.
Income Statement
85
Very Positive
NICE has demonstrated strong revenue growth with a TTM (Trailing-Twelve-Months) increase of 1.48% and consistent annual growth. The gross profit margin remains robust at 67.03% TTM, indicating efficient cost management. Net profit margin improved to 18.92% TTM, reflecting enhanced profitability. EBIT and EBITDA margins also show healthy operational efficiency, with TTM figures at 23.37% and 30.06%, respectively.
Balance Sheet
78
Positive
The company maintains a solid financial position with a low debt-to-equity ratio of 0.14 TTM, indicating prudent leverage management. Return on equity has improved to 14.93% TTM, showcasing effective utilization of shareholder funds. The equity ratio stands at a healthy level, reflecting strong asset backing by equity.
Cash Flow
82
Very Positive
NICE exhibits strong cash flow generation with a TTM free cash flow growth rate of 7.80%. The operating cash flow to net income ratio is 0.55 TTM, indicating good cash conversion efficiency. The free cash flow to net income ratio is 0.87 TTM, highlighting effective cash management and reinvestment capabilities.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue2.88B2.74B2.38B2.18B1.92B1.65B
Gross Profit1.93B1.83B1.61B1.50B1.30B1.09B
EBITDA815.65M754.14M628.76M525.59M440.48M436.63M
Net Income561.06M442.59M338.30M265.94M199.22M196.35M
Balance Sheet
Total Assets5.15B5.30B5.12B4.85B4.71B4.23B
Cash, Cash Equivalents and Short-Term Investments455.89M1.62B1.41B1.57B1.42B1.46B
Total Debt86.85M563.60M782.97M777.46M925.91M795.89M
Total Liabilities1.29B1.69B1.76B1.80B1.87B1.64B
Stockholders Equity3.86B3.59B3.34B3.04B2.83B2.56B
Cash Flow
Free Cash Flow711.62M732.87M477.25M397.82M394.61M417.02M
Operating Cash Flow786.41M832.64M561.43M479.71M461.82M480.31M
Investing Cash Flow-153.69M-397.40M-293.58M-152.35M-261.50M-465.07M
Financing Cash Flow-877.48M-456.60M-290.27M-164.50M-261.82M196.84M

NICE Technical Analysis

Technical Analysis Sentiment
Negative
Last Price105.23
Price Trends
50DMA
131.27
Negative
100DMA
139.79
Negative
200DMA
149.48
Negative
Market Momentum
MACD
-8.29
Positive
RSI
33.29
Neutral
STOCH
15.20
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For NICE, the sentiment is Negative. The current price of 105.23 is below the 20-day moving average (MA) of 120.38, below the 50-day MA of 131.27, and below the 200-day MA of 149.48, indicating a bearish trend. The MACD of -8.29 indicates Positive momentum. The RSI at 33.29 is Neutral, neither overbought nor oversold. The STOCH value of 15.20 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for NICE.

NICE Risk Analysis

NICE disclosed 42 risk factors in its most recent earnings report. NICE reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

NICE Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
71
Outperform
$6.46B11.8515.23%9.46%34.09%
69
Neutral
$9.22B36.8151.96%0.17%17.00%120.21%
66
Neutral
$7.36B118.245.81%28.62%186.67%
62
Neutral
$5.44B69.4432.87%22.02%-55.25%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
61
Neutral
$7.37B-12.84%16.98%-265.85%
60
Neutral
$6.77B-0.63%28.97%98.96%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
NICE
NICE
105.23
-77.21
-42.32%
CVLT
CommVault Systems
123.26
-48.33
-28.17%
PEGA
Pegasystems
54.32
6.92
14.60%
ESTC
Elastic
69.94
-39.52
-36.10%
MNDY
Monday.com
144.97
-140.39
-49.20%
GTLB
Gitlab
40.57
-23.18
-36.36%

NICE Corporate Events

NICE Ltd. Reports Strong Q3 2025 Results with 13% Cloud Revenue Growth
Nov 13, 2025

NICE Ltd. reported a 13% year-over-year increase in cloud revenue for the third quarter of 2025, with total revenues reaching $732 million, marking a 6% rise from the previous year. The company also completed the acquisition of Cognigy, a leader in conversational and agentic AI, which contributed to a 49% increase in AI annual recurring revenue. This strategic move, along with the integration of Cognigy, positions NICE at the forefront of the AI transformation in customer experience, as reflected in their raised full-year revenue guidance.

NICE Ltd. Celebrates CX AI Successes During Customer Service Week
Nov 6, 2025

In October 2025, NICE Ltd. announced significant advancements in customer experience (CX) AI adoption, highlighting successful implementations by global brands such as PayPal, Fairstone, and Bamboo Insurance. These organizations have leveraged NICE’s CX AI technology to reduce wait times, improve service quality, and enhance customer and employee experiences. Notably, during Customer Service Week, NICE celebrated these achievements, emphasizing the transformative impact of their AI solutions in setting new standards for service excellence across industries.

NICE Ltd. Maintains Leadership in 2025 Gartner Magic Quadrant
Oct 3, 2025

NICE Ltd. has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) for the eleventh consecutive year, achieving the highest rating for its Ability to Execute and Completeness of Vision. This recognition is attributed to its CXone Mpower AI platform, which integrates workflow automation, self-service, and AI-powered agent assistance into a scalable ecosystem, enhancing customer experiences. Additionally, NICE announced a partnership with PGA Tour star JJ Spaun as a brand ambassador and appointed Jeff Comstock as President of CX Product & Technology in September 2025.

NICE Ltd. and RingCentral Extend AI Partnership to Enhance Customer Engagement
Sep 10, 2025

NICE Ltd. announced an extension of its partnership with RingCentral, Inc., a leader in AI-powered business communications, on August 5, 2025. The renewed collaboration focuses on strengthening integrated AI-powered UCaaS and CCaaS solutions to enhance customer engagement. This partnership, which has been in place since 2015, aims to transform customer and employee experiences by leveraging AI technology. The extension is expected to re-energize the channel partner ecosystem and continue the successful integration of their solutions, benefiting enterprise customers and enhancing the companies’ positions as leaders in their respective fields.

NICE Ltd. Completes Acquisition of Cognigy to Enhance AI Customer Experience
Sep 8, 2025

On September 8, 2025, NICE Ltd. announced the completion of its acquisition of Cognigy, a leader in enterprise-grade conversational AI. This acquisition aims to enhance NICE’s AI capabilities by integrating Cognigy’s conversational AI with NICE’s CXone Mpower platform, thereby transforming customer experiences across various touchpoints. The merger of these two AI leaders is expected to accelerate AI adoption in customer experience and provide organizations with more intelligent and seamless customer interactions. This strategic move is anticipated to strengthen NICE’s market position and expand its reach in delivering AI-first customer experiences.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Nov 19, 2025