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NICE (NICE)
NASDAQ:NICE
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NICE (NICE) AI Stock Analysis

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NICE

NICE

(NASDAQ:NICE)

Rating:73Outperform
Price Target:
$143.00
▲(11.85% Upside)
NICE's strong financial performance and positive earnings call guidance are significant strengths, indicating robust growth potential. However, bearish technical indicators and challenges in service and product revenues present risks. The valuation is reasonable but lacks a dividend yield, which may deter some investors.
Positive Factors
AI and Self-Service Growth
AI and self-service annual recurring revenue accelerated to a strong growth rate, indicating robust demand in this segment.
Financial Performance
NICE reported good second-quarter results with revenue beating the midpoint of prior guidance by 2% and EPS by 1%.
Strategic Acquisitions
The acquisition of Cognigy is seen as a strategic move to enhance NICE's AI capabilities and accelerate its research and development initiatives.
Negative Factors
Customer Churn
Positive new enterprise deal activity and strong AI & self-service adoption this quarter were offset by LiveVox customer churn.
Stock Performance
The stock is down 14% on the print, as we believe investors had higher hopes for the Cloud segment.
Valuation Concerns
The valuation for the acquisition of Cognigy is considered steep given the company's current scale.

NICE (NICE) vs. SPDR S&P 500 ETF (SPY)

NICE Business Overview & Revenue Model

Company DescriptionNICE Ltd., together with its subsidiaries, provides cloud platforms for AI-driven digital business solutions worldwide. It offers CXone, a cloud native open platform that supports contact centers ranging from small single sites to distributed remote agents and enterprises; Enlighten, an AI engine for CX that discovers automation opportunities for self-service; digital-entry points solutions that enable organizations to address consumers' needs; and journey orchestration solutions that empower organizations to connect and route customers to deal with the customer's request, and connecting them using real time AI-based routing. The company also provides smart self service solutions that empower organizations to build intelligent automated conversations based on data; and prepared agent solutions and tools enable contact center agents to guide and alert them in real time so they can provide resolutions; complete performance solutions that help organizations to record structured and unstructured customer interaction and transaction data; and NICE Evidencentral, an digital evidence management platform for public safety emergency communications, law enforcement, and criminal justice helps agencies. In addition, it offers X-Sight, is an open and flexible AI-cloud platform for financial crime and compliance; Xceed, a cloud platform for comprehensive AML and fraud prevention for small and mid-sized organizations; data intelligence solutions that enable organizations to turn raw data into comprehensive actionable intelligence to prevent and detect financial crimes; AI and analytics technologies to detect and prevent financial crimes in real-time; money laundering and fraud prevention solutions that help organizations adhere to capital markets compliance and anti-money laundering compliance regulations; intelligent investigations solutions; and self-service solutions that provide organizations with customization and self-development capabilities. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was founded in 1986 and is based in Ra'anana, Israel.
How the Company Makes MoneyNICE generates revenue through a diversified model that includes software licensing, subscription services, and professional services. The company offers a range of products under its NICE CXone platform, which provides cloud-based customer engagement solutions, primarily on a subscription basis, allowing for recurring revenue streams. Additionally, NICE earns from software licenses for on-premises installations and from professional services that include implementation, training, and consulting. Significant partnerships with cloud service providers and integrations with leading CRM systems enhance their market reach and contribute to revenue growth. Furthermore, NICE has been actively expanding its product offerings and entering new markets, which supports its earnings potential.

NICE Earnings Call Summary

Earnings Call Date:Aug 14, 2025
(Q1-2025)
|
% Change Since: -13.61%|
Next Earnings Date:Nov 13, 2025
Earnings Call Sentiment Positive
The earnings call highlighted significant growth in cloud revenues and strategic partnerships, alongside record-breaking share buybacks and major government contracts. However, there are challenges with declining service and product revenues and a slight decline in overall gross margin.
Q1-2025 Updates
Positive Updates
Strong Cloud Revenue Growth
Cloud revenue rose 12% year on year to $527 million, now representing 75% of total revenue. The growth was driven by the adoption of the CXone Mpower platform.
Record Share Buyback
Executed the largest quarterly share repurchase in the company's history totaling $252 million, demonstrating confidence in the long-term strategy.
Major Government Contracts
Signed a $100 million contract with a major European government agency, marking the second nine-figure government deal in less than a year.
New Strategic Partnerships
Announced new partnerships with ServiceNow and AWS, enhancing the integration of AI, automation, and cloud services.
Expansion into International Markets
50% of international revenue now comes from cloud solutions, reflecting strong global growth and cloud adoption.
Introduction of New Cloud Metrics
Introduced CapEx-AI and self-service cloud revenue metrics, with annual recurring revenue exceeding $200 million, growing 39% year over year.
Negative Updates
Slight Decline in Overall Gross Margin
Total gross margin declined slightly to 69.9% from 70.9% last year, primarily due to a decrease in higher margin on-premise revenue.
Challenges in Service and Product Revenue
Service revenue declined by 6% and product revenue by 20% as the shift to cloud continues.
Premise-Based Revenue Decline
Premise-based revenues continue to decline as the company prioritizes cloud-first solutions.
Company Guidance
During the call, NICE provided detailed guidance for the second quarter and full year 2025, projecting total revenue between $709 million and $719 million for Q2, representing a 7% year-over-year growth at the midpoint. For the full year, NICE reaffirmed its total revenue guidance, expected to be between $2.918 billion and $2.938 billion, also reflecting a 7% growth at the midpoint. The company anticipates a non-GAAP operating margin increase of approximately 50 basis points year-over-year. Adjusted earnings per share for Q2 are forecasted to range from $2.93 to $3.03, indicating a 13% year-over-year growth at the midpoint. For the full year, the EPS guidance was raised to a range of $12.28 to $12.48, marking an 11% increase at the midpoint. This guidance was underpinned by strong performance in cloud revenue, which grew by 12% year-over-year in Q1, and a robust cash flow from operations, which reached $285 million, up 12% from the previous year.

NICE Financial Statement Overview

Summary
NICE demonstrates strong financial performance with robust profitability and operational efficiency. The company has a solid balance sheet with conservative leverage and a strong equity position. Cash flow generation is slightly declining but remains robust, indicating sufficient liquidity. Overall, NICE is well-positioned for sustainable growth and financial stability.
Income Statement
87
Very Positive
NICE demonstrates strong profitability with a consistent increase in revenue over the years. The TTM gross profit margin stands at 66.88% and net profit margin at 16.77%, indicating efficient cost management and robust profitability. The revenue growth rate from the last annual report to the TTM is healthy at 1.49%. The EBIT and EBITDA margins are also strong at 20.62% and 27.73%, respectively, signaling excellent operational efficiency.
Balance Sheet
82
Very Positive
The balance sheet reflects a solid financial position with a low debt-to-equity ratio of 0.15 in the TTM, indicating conservative leverage and financial stability. The return on equity (ROE) is 13.30%, showcasing effective use of equity to generate profits. The equity ratio stands at 66.89%, highlighting a strong equity base relative to assets.
Cash Flow
79
Positive
NICE's cash flow statement reveals a robust free cash flow with a TTM growth rate of -3.54%, which is slightly negative but indicates resilience. The operating cash flow to net income ratio is 1.85, and free cash flow to net income ratio is 1.65, both suggesting strong cash generation capabilities relative to net income.
BreakdownDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue2.74B2.38B2.18B1.92B1.65B
Gross Profit1.83B1.61B1.50B1.30B1.09B
EBITDA754.14M633.23M511.77M449.76M425.79M
Net Income442.59M338.30M265.94M199.22M196.35M
Balance Sheet
Total Assets5.30B5.12B4.86B4.66B4.23B
Cash, Cash Equivalents and Short-Term Investments1.62B1.41B1.57B1.42B1.46B
Total Debt563.60M782.97M777.46M878.52M795.89M
Total Liabilities1.69B1.76B1.80B1.83B1.64B
Stockholders Equity3.59B3.34B3.04B2.83B2.56B
Cash Flow
Free Cash Flow797.68M477.25M397.82M394.61M417.02M
Operating Cash Flow832.64M561.43M479.71M461.82M480.31M
Investing Cash Flow-397.40M-293.58M-152.35M-261.50M-465.07M
Financing Cash Flow-456.60M-290.27M-164.50M-261.82M196.84M

NICE Technical Analysis

Technical Analysis Sentiment
Negative
Last Price127.85
Price Trends
50DMA
161.61
Negative
100DMA
159.57
Negative
200DMA
164.59
Negative
Market Momentum
MACD
-5.88
Positive
RSI
27.04
Positive
STOCH
21.22
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For NICE, the sentiment is Negative. The current price of 127.85 is below the 20-day moving average (MA) of 154.08, below the 50-day MA of 161.61, and below the 200-day MA of 164.59, indicating a bearish trend. The MACD of -5.88 indicates Positive momentum. The RSI at 27.04 is Positive, neither overbought nor oversold. The STOCH value of 21.22 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for NICE.

NICE Risk Analysis

NICE disclosed 42 risk factors in its most recent earnings report. NICE reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

NICE Peers Comparison

Overall Rating
UnderperformOutperform
Sector (57)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
78
Outperform
$9.77B48.5049.11%19.47%61.10%
76
Outperform
$9.47B42.7320.04%13.74%10.99%
75
Outperform
$12.86B61.3785.16%6.13%9.17%
73
Outperform
$9.14B20.6113.42%12.86%26.67%
66
Neutral
$15.90B66.9223.69%0.50%10.45%-32.43%
63
Neutral
$16.23B-13.62%-13.74%48.10%
57
Neutral
HK$14.44B9.47-0.60%4.38%7.06%-38.12%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
NICE
NICE
133.16
-44.14
-24.90%
MANH
Manhattan Associates
215.20
-40.76
-15.92%
PCTY
Paylocity
171.64
17.87
11.62%
APPF
AppFolio
265.30
45.60
20.76%
U
Unity Software
38.42
21.91
132.71%
BSY
Bentley Systems
51.72
2.00
4.02%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Aug 15, 2025