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NICE (NICE)
NASDAQ:NICE

NICE (NICE) AI Stock Analysis

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NI

NICE

(NASDAQ:NICE)

Rating:84Outperform
Price Target:
$192.00
▲(9.45%Upside)
NICE's overall stock score is driven by strong financial performance and positive earnings call highlights, including growth in cloud revenue and strategic initiatives. Technical analysis indicates short-term strength, while the fair valuation suggests potential for growth. Challenges in service and product revenue and a slight decline in gross margin are notable, but the company's strategic direction and financial health provide a solid foundation for future success.
Positive Factors
Financial Performance
NICE reported cloud NRR of 111 for the first time and disclosed cloud and service ARR exceeds $200mn and grew 39% y/y.
Share Repurchase Program
Announces new $500 million share-repurchase program after record buyback in the quarter.
Strategic Partnerships
Management tone was constructive on large deal signings, strategic partnerships, and AI uptake.
Negative Factors
Cloud Revenue Performance
NICE reported disappointing results; although total revenue beat expectations, the more important cloud revenue line missed slightly for the third quarter in a row.
Enterprise Migrations
Some investors are concerned that enterprise migrations have slowed or stalled and competitive intensity is pressuring ARPU.
Revenue Guidance
The 2025 Cloud revenue guidance of 12% Y/Y was meaningfully lower than expected and drove shares down 14%.

NICE (NICE) vs. SPDR S&P 500 ETF (SPY)

NICE Business Overview & Revenue Model

Company DescriptionNICE Ltd., together with its subsidiaries, provides cloud platforms for AI-driven digital business solutions worldwide. It offers CXone, a cloud native open platform that supports contact centers ranging from small single sites to distributed remote agents and enterprises; Enlighten, an AI engine for CX that discovers automation opportunities for self-service; digital-entry points solutions that enable organizations to address consumers' needs; and journey orchestration solutions that empower organizations to connect and route customers to deal with the customer's request, and connecting them using real time AI-based routing. The company also provides smart self service solutions that empower organizations to build intelligent automated conversations based on data; and prepared agent solutions and tools enable contact center agents to guide and alert them in real time so they can provide resolutions; complete performance solutions that help organizations to record structured and unstructured customer interaction and transaction data; and NICE Evidencentral, an digital evidence management platform for public safety emergency communications, law enforcement, and criminal justice helps agencies. In addition, it offers X-Sight, is an open and flexible AI-cloud platform for financial crime and compliance; Xceed, a cloud platform for comprehensive AML and fraud prevention for small and mid-sized organizations; data intelligence solutions that enable organizations to turn raw data into comprehensive actionable intelligence to prevent and detect financial crimes; AI and analytics technologies to detect and prevent financial crimes in real-time; money laundering and fraud prevention solutions that help organizations adhere to capital markets compliance and anti-money laundering compliance regulations; intelligent investigations solutions; and self-service solutions that provide organizations with customization and self-development capabilities. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was founded in 1986 and is based in Ra'anana, Israel.
How the Company Makes MoneyNICE Ltd. generates revenue primarily through the sale of software licenses, subscriptions, and related services. The company's key revenue streams include cloud-based solutions, which are offered via subscription models, and on-premises software licenses, which typically involve upfront payments and ongoing maintenance fees. Additionally, NICE provides professional services such as consulting, training, and implementation support, which contribute to its revenue. Significant partnerships with technology firms and system integrators enhance its market reach and sales potential. The company's focus on innovation in artificial intelligence and analytics drives demand for its solutions, providing a competitive edge in its core sectors.

NICE Earnings Call Summary

Earnings Call Date:May 15, 2025
(Q1-2025)
|
% Change Since: 3.52%|
Next Earnings Date:Aug 14, 2025
Earnings Call Sentiment Positive
The earnings call highlighted significant growth in cloud revenues and strategic partnerships, alongside record-breaking share buybacks and major government contracts. However, there are challenges with declining service and product revenues and a slight decline in overall gross margin.
Q1-2025 Updates
Positive Updates
Strong Cloud Revenue Growth
Cloud revenue rose 12% year on year to $527 million, now representing 75% of total revenue. The growth was driven by the adoption of the CXone Mpower platform.
Record Share Buyback
Executed the largest quarterly share repurchase in the company's history totaling $252 million, demonstrating confidence in the long-term strategy.
Major Government Contracts
Signed a $100 million contract with a major European government agency, marking the second nine-figure government deal in less than a year.
New Strategic Partnerships
Announced new partnerships with ServiceNow and AWS, enhancing the integration of AI, automation, and cloud services.
Expansion into International Markets
50% of international revenue now comes from cloud solutions, reflecting strong global growth and cloud adoption.
Introduction of New Cloud Metrics
Introduced CapEx-AI and self-service cloud revenue metrics, with annual recurring revenue exceeding $200 million, growing 39% year over year.
Negative Updates
Slight Decline in Overall Gross Margin
Total gross margin declined slightly to 69.9% from 70.9% last year, primarily due to a decrease in higher margin on-premise revenue.
Challenges in Service and Product Revenue
Service revenue declined by 6% and product revenue by 20% as the shift to cloud continues.
Premise-Based Revenue Decline
Premise-based revenues continue to decline as the company prioritizes cloud-first solutions.
Company Guidance
During the call, NICE provided detailed guidance for the second quarter and full year 2025, projecting total revenue between $709 million and $719 million for Q2, representing a 7% year-over-year growth at the midpoint. For the full year, NICE reaffirmed its total revenue guidance, expected to be between $2.918 billion and $2.938 billion, also reflecting a 7% growth at the midpoint. The company anticipates a non-GAAP operating margin increase of approximately 50 basis points year-over-year. Adjusted earnings per share for Q2 are forecasted to range from $2.93 to $3.03, indicating a 13% year-over-year growth at the midpoint. For the full year, the EPS guidance was raised to a range of $12.28 to $12.48, marking an 11% increase at the midpoint. This guidance was underpinned by strong performance in cloud revenue, which grew by 12% year-over-year in Q1, and a robust cash flow from operations, which reached $285 million, up 12% from the previous year.

NICE Financial Statement Overview

Summary
NICE presents a strong financial profile with robust revenue growth, healthy profitability margins, and solid cash flow generation. The company has a revenue growth rate of 15% from 2023 to 2024, high profit margins, and a significant increase in free cash flow, positioning it well for future growth.
Income Statement
92
Very Positive
NICE has demonstrated robust growth with a consistent increase in total revenue from $1.57 billion in 2019 to $2.74 billion in 2024, indicating a strong upward trajectory. The company maintains healthy margins, evidenced by a gross profit margin of 66.7% and a net profit margin of 16.2% in 2024. The EBIT and EBITDA margins are also strong, standing at 20.0% and 27.6% respectively. The revenue growth rate from 2023 to 2024 is 15.0%, showcasing effective market penetration and product demand.
Balance Sheet
85
Very Positive
NICE exhibits a strong balance sheet with a debt-to-equity ratio of 0.16 in 2024, indicating low leverage and conservative financial management. The return on equity (ROE) is an impressive 12.3%, reflecting efficient use of shareholders' capital. The equity ratio is 67.8%, highlighting a solid equity base relative to total assets, suggesting financial stability and low risk.
Cash Flow
89
Very Positive
NICE's cash flow is sound, with a significant increase in free cash flow from $312 million in 2019 to $798 million in 2024, resulting in a notable free cash flow growth. The operating cash flow to net income ratio is 1.88, indicating strong cash generation capability relative to earnings. The free cash flow to net income ratio is 1.80, further supporting efficient cash conversion and financial health.
Breakdown
Dec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income StatementTotal Revenue
2.74B2.38B2.18B1.92B1.65B
Gross Profit
1.83B1.61B1.50B1.30B1.09B
EBIT
545.95M435.23M335.17M263.91M242.05M
EBITDA
754.14M633.23M511.77M449.76M425.79M
Net Income Common Stockholders
442.59M338.30M265.94M199.22M196.35M
Balance SheetCash, Cash Equivalents and Short-Term Investments
1.62B1.41B1.57B1.42B1.46B
Total Assets
5.30B5.12B4.86B4.66B4.23B
Total Debt
563.60M782.97M777.46M878.52M795.89M
Net Debt
81.89M271.17M247.86M499.86M353.63M
Total Liabilities
1.69B1.76B1.80B1.83B1.64B
Stockholders Equity
3.59B3.34B3.04B2.83B2.56B
Cash FlowFree Cash Flow
797.68M477.25M397.82M394.61M417.02M
Operating Cash Flow
832.64M561.43M479.71M461.82M480.31M
Investing Cash Flow
-397.40M-293.58M-152.35M-261.50M-465.07M
Financing Cash Flow
-456.60M-290.27M-164.50M-261.82M196.84M

NICE Technical Analysis

Technical Analysis Sentiment
Positive
Last Price175.42
Price Trends
50DMA
158.97
Positive
100DMA
159.00
Positive
200DMA
166.85
Positive
Market Momentum
MACD
4.43
Negative
RSI
64.92
Neutral
STOCH
86.20
Negative
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For NICE, the sentiment is Positive. The current price of 175.42 is above the 20-day moving average (MA) of 167.24, above the 50-day MA of 158.97, and above the 200-day MA of 166.85, indicating a bullish trend. The MACD of 4.43 indicates Negative momentum. The RSI at 64.92 is Neutral, neither overbought nor oversold. The STOCH value of 86.20 is Negative, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for NICE.

NICE Risk Analysis

NICE disclosed 42 risk factors in its most recent earnings report. NICE reported the most risks in the “Finance & Corporate” category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

NICE Peers Comparison

Overall Rating
UnderperformOutperform
Sector (62)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
84
Outperform
$11.16B24.6513.40%12.62%26.45%
BSBSY
81
Outperform
$15.09B63.2525.20%0.50%10.71%-27.64%
80
Outperform
$11.70B54.9589.60%9.18%14.35%
77
Outperform
$7.83B40.7049.11%22.73%154.79%
UU
73
Outperform
$10.45B-14.15%-16.74%49.75%
71
Outperform
$10.73B46.4119.70%14.63%17.15%
62
Neutral
$11.80B10.31-7.45%2.91%7.43%-7.78%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
NICE
NICE
175.42
0.34
0.19%
MANH
Manhattan Associates
193.65
-27.58
-12.47%
PCTY
Paylocity
186.12
46.58
33.38%
APPF
AppFolio
217.95
-13.35
-5.77%
U
Unity Software
24.69
6.72
37.40%
BSY
Bentley Systems
47.79
-0.89
-1.83%
Glossary
OutperformA stock rated as "Outperform" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock is likely to deliver higher returns compared to the average returns of other stocks in the same sector or market index. Investors might consider this stock a good buying opportunity.
NeutralA stock rated as "Neutral" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly attractive nor unattractive for investment. Investors may consider holding onto the stock, as it is not expected to either significantly outperform or underperform the market.
UnderperformA stock rated as "Underperform" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock may deliver lower returns compared to the average returns of other stocks in the same sector or market index. Investors might consider selling the stock or avoiding it as an investment.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.