Client AcquisitionThe addition of only nine new clients in the latest quarter reflects ongoing challenges in attracting new business.
Financial GuidanceThe FY25 guidance called for adjusted EBITDA losses at the midpoint, contrary to expectations of a positive outcome.
Revenue DeclineRevenue continues to decline, reflecting LPSN's legacy cost structure.
Sales CycleSales cycle elongation is pushing deals that were expected to close into the next quarter.