eGain Communications Corporation
eGain Corporation (EGAN) is a leading provider of cloud-based customer engagement solutions, specializing in artificial intelligence (AI) and knowledge management. The company serves various sectors, including telecommunications, financial services, healthcare, and retail, offering products designed to enhance customer interactions through digital channels. eGain's core offerings include its AI-driven customer service platform, which automates responses and provides knowledge-based support, as well as tools for chat, email, and social media interactions.