eGain Communications Corporation
eGain Corporation (EGAN) is a leading provider of cloud-based customer engagement solutions, primarily serving the customer service and support sectors. The company offers a comprehensive suite of products designed to enhance digital customer experience through artificial intelligence, analytics, and integrated knowledge management. eGain's solutions are used by businesses to improve customer satisfaction, optimize service operations, and drive sales through effective digital engagement across various channels, including web, mobile, social, and contact centers.