The earnings call presented a mix of positive and negative developments. While there is strong growth in AI knowledge ARR, strategic client wins, and improved profitability, there are challenges with a decline in full-year revenue and operating cash flow. The decision to sunset messaging products also indicates a strategic shift but comes with a financial impact. Overall, the positive aspects are prominent, but balanced by significant challenges.

Company Guidance

During the eGain Corporation's fiscal 2025 fourth quarter and full year financial results conference call, substantial guidance was provided. The company reported a 25% year-over-year increase in SaaS ARR from knowledge customers and expects a 20% growth in fiscal 2026. In fiscal 2025, total revenue was $88.4 million, with a SaaS revenue of $81.9 million, accounting for 93% of the total. The company anticipates total revenue for fiscal 2026 to be between $90.5 million and $92 million. eGain plans to increase R&D spending by roughly 6% year-over-year, while sunsetting its non-core messaging product. GAAP net income for fiscal 2026 is projected to be between $3.5 million and $5 million, and non-GAAP net income between $8.3 million and $9.8 million. The adjusted EBITDA margin is expected to be between 11% and 13%.

Strong Revenue Growth and Profitability

The fourth quarter showed strong bookings, revenue growth of 11% sequentially and 3% year over year, marking the first year-over-year increase in revenue in eight quarters. The adjusted EBITDA margin for the quarter was 19%, up from 11% in the previous year.

Strategic Client Wins and Partnerships

eGain signed significant deals with a major non-healthcare network in New Jersey, one of the largest credit unions, and JPMorgan Chase, which is now a design partner, illustrating strong strategic growth and client trust in eGain's offerings.

Growth in AI Knowledge ARR

The AI knowledge ARR grew by 25% year over year, with expectations of 20% growth in fiscal 2026, showing strong market demand for AI knowledge solutions.

Share Repurchase Program Expansion

The Board of Directors approved a $20 million increase in the stock repurchase program, reflecting confidence in the company's valuation and market opportunity.

eGain (EGAN) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

EGAN Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Nov 18, 2025	2026 (Q1)	0.10 / -	0.04	―	―	―
Jun 30, 2025	2025 (Q4)	0.07 / 0.09	0.08	12.50% (<+0.01)	―	―
May 14, 2025	2025 (Q3)	0.01 / 0.03	0.08	-62.50% (-0.05)
Feb 13, 2025	2025 (Q2)	0.02 / 0.04	0.11	-63.64% (-0.07)	―
Nov 12, 2024	2025 (Q1)	<0.01 / 0.04	0.12	-66.67% (-0.08)
Sep 05, 2024	2024 (Q4)	0.03 / 0.08	0.11	-27.27% (-0.03)
May 09, 2024	2024 (Q3)	0.07 / 0.08	0.03	166.67% (+0.05)
Feb 08, 2024	2024 (Q2)	0.08 / 0.11	0.05	120.00% (+0.06)
Nov 02, 2023	2024 (Q1)	0.07 / 0.12	0.06	100.00% (+0.06)
Sep 14, 2023	2023 (Q4)	0.06 / 0.11	0.03	266.67% (+0.08)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

EGAN Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Jun 30, 2025	$6.25	$6.80	+8.80%
May 14, 2025	$5.06	$5.24	+3.56%
Feb 13, 2025	$6.27	$5.13	-18.18%
Nov 12, 2024	$5.79	$5.37	-7.25%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does eGain Communications Corporation (EGAN) report earnings?

eGain Communications Corporation (EGAN) is schdueled to report earning on Nov 18, 2025, TBA (Confirmed).

What is eGain Communications Corporation (EGAN) earnings time?

eGain Communications Corporation (EGAN) earnings time is at Nov 18, 2025, TBA (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is EGAN EPS forecast?

EGAN EPS forecast for the fiscal quarter 2026 (Q1) is 0.11.

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