The earnings call presented a balanced view with significant achievements such as securing a major deal with a US mega bank and launching a new AI product, offset by challenges like a decline in revenue and extended sales cycles. The overall sentiment is neutral as the highlights and lowlights are evenly balanced.

Company Guidance -

Q4 2025

In the eGain Fiscal 2025 Third Quarter Financial Results Conference Call, the company provided several key metrics and guidance for the future. During the third quarter, eGain reported total revenue of $21 million, which was a 6% decline year-over-year, primarily due to the loss of two large clients in the previous year. SaaS revenue accounted for 93% of the total revenue, with the remainder coming from professional services. The company achieved a non-GAAP net income of $765,000 or $0.03 per share, surpassing the high-end of their guidance range. For Q4, eGain expects total revenue between $22.8 million to $23.3 million and a non-GAAP net income of $1.7 million to $2.2 million or $0.06 to $0.08 per share. For the full fiscal year 2025, eGain revised its revenue guidance to between $88 million to $88.5 million, slightly down from the original range, but raised its GAAP net income guidance to $2.5 million to $3 million or $0.09 to $0.10 per share. The company highlighted a significant expansion deal with a US mega bank, which is expected to positively impact SaaS ARR and contribute to sequential revenue growth into fiscal 2026.

Mega Bank Deal Secured

eGain secured one of its largest deals ever with a US mega bank, expanding its AI knowledge platform to over 100,000 users across more than half the bank.

Launch of AI Agent for Contact Center

eGain launched a new AI Agent for Contact Centers, which is seeing strong customer interest and is already being rolled out by a banking client.

Gartner Recognition

eGain was rated a leader in Gartner's emerging market quadrant for generative AI knowledge management apps.

Profitability Exceeded Projections

The company exceeded its profitability projections and delivered solid operating cash flow.

Increased R&D Investment

R&D spending increased by 15% year-over-year to support product innovation and capitalize on emerging market opportunities.

eGain (EGAN) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

EGAN Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Sep 04, 2025	2025 (Q4)	0.07 / -	0.08	―	―	―
May 14, 2025	2025 (Q3)	0.01 / 0.03	0.08	-62.50% (-0.05)
Feb 13, 2025	2025 (Q2)	0.02 / 0.04	0.11	-63.64% (-0.07)	―
Nov 12, 2024	2025 (Q1)	<0.01 / 0.04	0.12	-66.67% (-0.08)
Sep 05, 2024	2024 (Q4)	0.03 / 0.08	0.11	-27.27% (-0.03)
May 09, 2024	2024 (Q3)	0.07 / 0.08	0.03	166.67% (+0.05)
Feb 08, 2024	2024 (Q2)	0.08 / 0.11	0.05	120.00% (+0.06)
Nov 02, 2023	2024 (Q1)	0.07 / 0.12	0.06	100.00% (+0.06)
Sep 14, 2023	2023 (Q4)	0.06 / 0.11	0.03	266.67% (+0.08)
May 11, 2023	2023 (Q3)	0.01 / 0.03	0.07	-57.14% (-0.04)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

EGAN Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
May 14, 2025	$5.06	$5.24	+3.56%
Feb 13, 2025	$6.27	$5.13	-18.18%
Nov 12, 2024	$5.79	$5.37	-7.25%
Sep 05, 2024	$6.49	$5.58	-14.02%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does eGain Communications Corporation (EGAN) report earnings?

eGain Communications Corporation (EGAN) is schdueled to report earning on Sep 04, 2025, TBA (Confirmed).

What is eGain Communications Corporation (EGAN) earnings time?

eGain Communications Corporation (EGAN) earnings time is at Sep 04, 2025, TBA (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is EGAN EPS forecast?

EGAN EPS forecast for the fiscal quarter 2025 (Q4) is 0.07.

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