The earnings call revealed a mix of positive outcomes, such as exceeding profitability projections, securing a major deal with a US mega bank, and launching new AI products. However, it also highlighted challenges like a year-over-year revenue decline, extended sales cycles, and lower net income. Despite these challenges, the strategic wins and product innovations suggest a forward-looking growth trajectory.

Company Guidance

During eGain's fiscal 2025 third quarter financial results conference call, the company provided guidance for the upcoming quarter and fiscal year. They expect fourth-quarter total revenue to range between $22.8 million and $23.3 million, with GAAP net income projected at $1.1 million to $1.6 million or $0.04 to $0.06 per share. Non-GAAP net income is anticipated to be between $1.7 million and $2.2 million or $0.06 to $0.08 per share. For the full fiscal year 2025, eGain revised its total revenue guidance to between $88 million and $88.5 million, slightly down from earlier projections. However, they increased the bottom line guidance to a GAAP net income of $2.5 million to $3 million or $0.09 to $0.10 per share, and a non-GAAP net income of $5.1 million to $5.6 million or $0.18 to $0.20 per share. This upward revision is attributed to cost optimization efforts and a significant deal with a US mega bank, which is expected to contribute positively to the company's financial performance.

Profitability Exceeded Projections

eGain exceeded its profitability projections and delivered solid operating cash flow for the third quarter.

Major Deal Secured with US Mega Bank

eGain secured one of its largest deals with a US mega bank, expanding its AI knowledge platform to over 100,000 users across the bank's largest business unit.

Launch of eGain AI Agent for Contact Center

eGain launched a new AI Agent for Contact Centers, which has been well-received and is being rolled out by existing banking clients.

Recognition as a Leader by Gartner

eGain was rated a leader in Gartner's emerging market quadrant for generative AI knowledge management apps.

Increased R&D Investment

eGain increased R&D spending by 15% year-over-year to capitalize on emerging market opportunities.

Strong Cash Flow and Share Repurchase

Generated $2.2 million in cash flow from operations and repurchased 895,000 shares for $5 million.

eGain (EGAN) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

EGAN Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Sep 04, 2025	2025 (Q4)	0.07 / -	0.08	―	―	―
May 14, 2025	2025 (Q3)	0.01 / 0.03	0.08	-62.50% (-0.05)
Feb 13, 2025	2025 (Q2)	0.02 / 0.04	0.11	-63.64% (-0.07)	―
Nov 12, 2024	2025 (Q1)	<0.01 / 0.04	0.12	-66.67% (-0.08)
Sep 05, 2024	2024 (Q4)	0.03 / 0.08	0.11	-27.27% (-0.03)
May 09, 2024	2024 (Q3)	0.07 / 0.08	0.03	166.67% (+0.05)
Feb 08, 2024	2024 (Q2)	0.08 / 0.11	0.05	120.00% (+0.06)
Nov 02, 2023	2024 (Q1)	0.07 / 0.12	0.06	100.00% (+0.06)
Sep 14, 2023	2023 (Q4)	0.06 / 0.11	0.03	266.67% (+0.08)
May 11, 2023	2023 (Q3)	0.01 / 0.03	0.07	-57.14% (-0.04)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

EGAN Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
May 14, 2025	$5.06	$5.24	+3.56%
Feb 13, 2025	$6.27	$5.13	-18.18%
Nov 12, 2024	$5.79	$5.37	-7.25%
Sep 05, 2024	$6.49	$5.58	-14.02%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

FAQ

When does eGain Communications Corporation (EGAN) report earnings?

eGain Communications Corporation (EGAN) is schdueled to report earning on Sep 04, 2025, TBA (Confirmed).

What is eGain Communications Corporation (EGAN) earnings time?

eGain Communications Corporation (EGAN) earnings time is at Sep 04, 2025, TBA (Confirmed).

Where can I see when companies are reporting earnings?

You can see which companies are reporting today on our designated earnings calendar.

What companies are reporting earnings today?

You can see a list of the companies which are reporting today on TipRanks earnings calendar.

What is EGAN EPS forecast?

EGAN EPS forecast for the fiscal quarter 2025 (Q4) is 0.07.

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