Customer Base DiversificationThe company has a diverse customer base, which positions it better to handle potential macroeconomic slowdowns compared to previous cycles.
Product InnovationDocuSign announced new IAM platform features and introduced agentic contract automation, which received positive feedback from customers interested in automating the contracting process.
Sales EfficiencyRecent go-to-market changes are improving sales efficiency and increasing uptake of the IAM platform through a self-service model.