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Customers Bancorp (CUBI)
NYSE:CUBI

Customers Bancorp (CUBI) AI Stock Analysis

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CUBI

Customers Bancorp

(NYSE:CUBI)

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Outperform 75 (OpenAI - 5.2)
Rating:75Outperform
Price Target:
$87.00
▲(19.24% Upside)
Action:UpgradedDate:01/27/26
The score is driven mainly by a strong, constructive earnings outlook and operating momentum from the latest call, supported by positive trend technicals and a reasonable P/E. These positives are tempered by financial-statement signals of multi-year profitability compression and historically volatile cash-flow consistency.
Positive Factors
Capital & Leverage
Improved leverage and rising equity provide durable capacity to fund loan growth, absorb losses, and execute capital actions. The stronger capital base supports management's CET1 guidance and recent subordinated issuance, reducing refinancing and liquidity strain over time.
Deposit Franchise & Payments Moat
A large payments network and strong deposit gathering create a sticky, low-cost funding mix and fee pipeline. Sustained cubiX volumes and balance support NII, cross-sell opportunities, and competitive funding advantages that can persist and scale with commercial client adoption.
Leadership Continuity & Operational Talent
Formalized succession and executive hires (including a new COO) enhance strategic continuity and execution. Tying incentives to performance and keeping experienced leadership reduces transition risk and supports consistent delivery on modernization and growth plans over the medium term.
Negative Factors
Profitability Compression
Multi-year margin and ROE decline point to weaker underlying earnings power despite revenue growth. Persistent compression limits the bank's ability to expand returns to shareholders or reinvest organically without sustained NII improvement or structural cost reductions.
Cash-Flow Volatility
Intermittent cash conversion undermines reliable capital allocation. Although cash flow rebounded TTM, prior negative years and FCF below parity with earnings mean capital returns, acquisitions, or investments may be harder to sustain without consistent OCF generation.
Regulatory & Operational Complexity
Ongoing remediation and operational dynamics (deposit remixing, cubiX balance volatility) create execution risk and recurring costs. Regulatory focus can constrain strategic flexibility, divert management bandwidth, and introduce timing uncertainty for growth initiatives and capital deployment.

Customers Bancorp (CUBI) vs. SPDR S&P 500 ETF (SPY)

Customers Bancorp Business Overview & Revenue Model

Company DescriptionCustomers Bancorp, Inc. operates as the bank holding company for Customers Bank that provides financial products and services to individual consumers, and small and middle market businesses. The company offers deposits products, including checking, savings, MMDA, and other deposits accounts. It offers loan products, including commercial mortgage warehouse loans, multi-family and commercial real estate loans, business banking, small business loans, equipment financing, residential mortgage loans, and installment loans. It also offers traditional banking activities, including mobile phone banking, internet banking, wire transfers, electronic bill payment, lock box services, remote deposit capture services, courier services, merchant processing services, cash vault, controlled disbursements, positive pay, cash management services, such as account reconciliation, collections, and sweep accounts. It operates 12 full-service branches, as well as limited production and administrative offices in Southeastern Pennsylvania, including Bucks, Berks, Chester, Philadelphia, and Delaware Counties; Harrisburg, Pennsylvania; Rye Brook and New York; Hamilton, New Jersey; Boston, Massachusetts; Providence, Rhode Island; Portsmouth, New Hampshire; Manhattan and Melville, New York; Washington D.C.; Chicago, Illinois; Dallas, Texas; Orlando, Florida; and Wilmington, North Carolina. Customers Bancorp, Inc. was founded in 1994 and is headquartered in West Reading, Pennsylvania.
How the Company Makes MoneyCustomers Bancorp generates revenue primarily through interest income from loans and investments, as well as non-interest income from various banking services. The key revenue streams include commercial loans, residential mortgages, and consumer loans, which yield interest payments over time. Additionally, the bank earns fees from service charges, overdrafts, and other financial products. Strategic partnerships with fintech companies enhance its digital banking services, allowing for increased customer acquisition and retention. The bank's focus on specialized lending niches, such as the healthcare sector and technology startups, further diversifies its revenue sources and contributes to its overall earnings.

Customers Bancorp Earnings Call Summary

Earnings Call Date:Jan 22, 2026
(Q4-2025)
|
% Change Since: |
Next Earnings Date:Apr 23, 2026
Earnings Call Sentiment Positive
The call presents a broadly positive picture: strong earnings (core EPS +36%), double-digit tangible book value growth (~14% annualized), robust deposit gathering (≈$2B, +10%), record payments volume (> $2T, +30%) and improving NII and margins (NII +22%, NIM +29 bps). Management also delivered conservative, yet constructive, 2026 guidance with targeted loan and deposit growth, while highlighting AI productivity gains and continued recruitment momentum. Near-term headwinds are manageable: discrete Q4 expenses, professional/legal costs, deposit remixing complexity, cubiX-related volatility (conservatively excluded from guidance), and an isolated NPA increase tied to a single credit. Given the weight and significance of the reported operating, capital, and payments momentum compared to the limited and largely controlled lowlights, the overall tone is decidedly positive.
Q4-2025 Updates
Positive Updates
Strong EPS and Earnings Growth
Core EPS for FY2025 was $7.61 versus $5.60 in 2024, an increase of ~36%, reflecting strong bottom-line performance and multiyear compounding in core earnings per share.
Robust Deposit Growth and Improved Deposit Franchise
Total deposits rose about $2.0 billion (≈10%) in 2025, ending just under $21 billion. New commercial banking teams added $1.6 billion in deposits in 2025. Noninterest-bearing DDA grew over $500 million for the year and ~ $150 million in Q4. Deposit beta was 54% for the quarter, 71% on interest-bearing deposits, and ~61% through the easing cycle.
Diversified and Expanding Lending Franchise
Loans grew ~15% for the year and approximately $500 million (≈3%) quarter-over-quarter, with broad-based growth led by commercial real estate, health care, and mortgage finance. Management is guiding loan growth of 8%–12% for 2026.
Record Net Interest Income and Margin Expansion
Net interest income (NII) increased 22% year-over-year to $204 million, and net interest margin expanded +29 basis points to 3.4% year-over-year. Sequential NII increased $2.5 million aided by higher average loan balances and lower blended deposit cost (down from 2.77% to 2.54% quarter-over-quarter).
Payments Momentum and cubiX Scale
Customers Bank reported >$2.0 trillion of cubiX/instant payments volume in 2025, a 30% increase from $1.5 trillion in 2024, positioning it as the #1 commercial payments network in the U.S. The network supported consistent average cubiX-related deposit balances (~$3.9 billion) and management identified a network opportunity that could add up to $50 billion of transaction volume in 2026.
Improved Efficiency and Operating Leverage
Efficiency ratio improved materially — the company cited a drop of over 6 percentage points year-over-year and reported a Q4 efficiency ratio of 49.5%. Noninterest expense to average assets was 1.88%, placing the bank in the top quartile of peers even while investing in growth.
Tangible Book Value and Strengthened Capital
Tangible book value per share rose to $61.77, up 3% sequentially and ~14% annualized for the year. Tangible common equity ratio reached 8.5% (up 90 bps YoY). Management also completed a $100 million subordinated debt issuance (Tier 2) and raised capital while supporting 12% asset growth.
Strong Credit Metrics and Low Loss Rates
Nonperforming assets were low at 29 basis points of total assets; total net charge-offs declined 10% quarter-over-quarter. Excluding a small consumer portfolio, commercial net charge-offs were very low (~16 bps annualized). Management reports strong reserve coverage in the allowance for credit losses.
High Employee Adoption of AI and Reported Productivity Gains
The company trained every employee on AI and rolled out department-specific training; over half the firm uses enterprise AI platforms and employees report nearly a 20% productivity gain from AI tools.
Ambitious and Achievable 2026 Financial Guidance
Initial 2026 guidance targets: loan growth 8%–12%, deposit growth (net of remixing) 8%–12%, NII $800M–$830M (7%–11% growth), noninterest expense $440M–$460M (2%–6% growth), CET1 11.5%–12.5%, and effective tax rate 23%–25%. Management also targets $20M in run-rate proceeds from operational excellence initiatives to fund growth investments.
Negative Updates
Quarter-Specific Discrete Expense Items
Q4 included $4.8 million of unique expenses: $1.9 million legal fees related to new team onboarding, $2.2 million insurance expense tied to tax credit purchases (with offsetting tax benefit), and $0.7 million in compensation/benefits. Commercial lease depreciation increased by $2.2 million linked quarter.
Elevated Professional & Legal Costs (Transition-Related)
Professional services and legal-related expenses have been elevated (historically ~$12.5M–$13.5M in that line). Management noted one-time legal costs in Q4 (~$1.9M) tied to team onboarding and expects professional fees to decline as builds complete, but the line remains a near-term headwind.
Deposit Remixing Complexity
Management averaged approximately $675 million of quarterly deposit remixing throughout 2025. While remixing helped create a favorable deposit beta, it represents an operational dynamic that management must manage and was a driver of variability in reported deposit trends.
CubiX/ Digital Asset Balances Volatility and Conservative Planning
cubiX-related balances can be volatile (generally within ±10% bands) tied to crypto market volatility; management is conservatively not assuming material deposit contributions from digital assets in 2026 guidance despite the growth in payment volumes.
Small Increase in NPAs from Isolated Credits
There was a modest increase in nonperforming loans driven largely by a single transaction (~$10M–$11M) that moved NPAs; management expects resolution or restructuring in Q1 but this demonstrates sensitivity to individual credits given an otherwise low NPA base.
Regulatory Remediation Nearing Completion but Still a Focus
Management stated the remediation/plan tied to an earlier regulatory order is 'substantially done' and the focus is to close it out in 2026. The existence of the order and required actions represented a multi-quarter operational focus and risk mitigation effort.
Company Guidance
Management's 2026 guidance targets loan growth of 8–12% and deposit growth (net of remixing) of 8–12%, driving net interest income of $800–$830 million (up ~7–11%) while keeping noninterest expense to $440–$460 million (up ~2–6%) to produce meaningful positive operating leverage; they expect CET1 of 11.5–12.5% and an effective tax rate of 23–25%, plan $20 million of run‑rate proceeds from operational‑excellence initiatives to fund investments, and are underwriting this outlook off a strong pipeline and prior‑year traction (2025: $2.0B total deposit growth, ~$700M noninterest‑bearing growth, $1.6B from new teams, Q4 core EPS $2.06 and full‑year core EPS $7.61).

Customers Bancorp Financial Statement Overview

Summary
Balance sheet strength is the main support (debt-to-equity improved to ~0.69 TTM and equity grew), and TTM cash generation rebounded sharply (operating cash flow ~$507M; free cash flow ~$374M). Offsetting this, profitability has compressed versus prior years (net margin ~13.2% TTM vs ~17.6% in 2023) and ROE has cooled to ~9.2% TTM, with cash flow volatility across years.
Income Statement
66
Positive
TTM (Trailing-Twelve-Months) revenue is modestly higher (+3.9%), but profitability has compressed versus prior years: net margin is ~13.2% TTM vs ~17.6% in 2023 and meaningfully below 2021–2022 levels. Operating profitability is still positive (EBIT margin ~16.9% TTM), but the multi-year trajectory shows weaker earnings power despite relatively stable revenue.
Balance Sheet
72
Positive
Leverage looks moderate for the period shown, with debt-to-equity improving to ~0.69 TTM from ~0.92 in 2023 and ~1.00+ in 2022/2020. Equity has grown (stockholders’ equity up to ~$2.13B TTM from ~$1.84B in 2024), supporting asset growth. Return on equity has cooled to ~9.2% TTM from stronger levels in 2021–2023, indicating reduced efficiency on the capital base.
Cash Flow
58
Neutral
Cash generation improved sharply TTM: operating cash flow rose to ~$507M (vs ~$145M in 2024) and free cash flow to ~$374M, with strong free-cash-flow growth (+13.7%). However, cash flow has been volatile historically (including negative operating and free cash flow in 2022), and free cash flow is only ~0.79x net income TTM, suggesting earnings-to-cash conversion is decent but not consistently strong across years.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue1.34B1.36B1.42B895.10M844.61M600.55M
Gross Profit623.12M614.05M666.33M573.38M721.38M398.16M
EBITDA265.27M257.93M362.55M318.45M462.88M208.27M
Net Income176.51M181.47M250.14M228.03M314.65M132.58M
Balance Sheet
Total Assets24.26B22.31B21.32B20.90B19.58B18.44B
Cash, Cash Equivalents and Short-Term Investments4.80B5.81B6.25B3.44B4.34B1.90B
Total Debt1.48B1.41B1.51B1.11B1.18B1.41B
Total Liabilities22.13B20.47B19.68B19.49B18.21B17.32B
Stockholders Equity2.13B1.84B1.64B1.40B1.37B1.12B
Cash Flow
Free Cash Flow373.64M79.87M83.39M-134.17M238.21M123.23M
Operating Cash Flow506.59M145.06M124.73M-20.82M271.16M152.02M
Investing Cash Flow-1.91B-1.01B3.16B-1.30B-1.20B-6.42B
Financing Cash Flow2.50B800.62M108.09M1.26B754.77M6.75B

Customers Bancorp Technical Analysis

Technical Analysis Sentiment
Negative
Last Price72.96
Price Trends
50DMA
75.75
Negative
100DMA
71.19
Positive
200DMA
66.03
Positive
Market Momentum
MACD
-1.02
Positive
RSI
44.02
Neutral
STOCH
40.30
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For CUBI, the sentiment is Negative. The current price of 72.96 is below the 20-day moving average (MA) of 75.41, below the 50-day MA of 75.75, and above the 200-day MA of 66.03, indicating a neutral trend. The MACD of -1.02 indicates Positive momentum. The RSI at 44.02 is Neutral, neither overbought nor oversold. The STOCH value of 40.30 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for CUBI.

Customers Bancorp Risk Analysis

Customers Bancorp disclosed 2 risk factors in its most recent earnings report. Customers Bancorp reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Customers Bancorp Peers Comparison

Overall Rating
UnderperformOutperform
Sector (68)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
80
Outperform
$3.30B15.7012.25%0.99%6.21%19.23%
78
Outperform
$2.03B11.3323.62%0.27%7.80%19.38%
75
Outperform
$2.52B11.6011.34%-0.37%-20.30%
74
Outperform
$2.53B22.786.39%1.69%-5.72%-3.86%
73
Outperform
$1.85B9.1914.82%2.73%3.98%6.75%
68
Neutral
$2.29B14.617.60%2.08%5.21%53.15%
68
Neutral
$18.00B11.429.92%3.81%9.73%1.22%
* Financial Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
CUBI
Customers Bancorp
72.96
19.80
37.25%
FBNC
First Bancorp
62.23
21.49
52.75%
HTH
Hilltop Holdings
38.78
8.48
27.99%
CASH
Pathward Financial
95.71
19.33
25.30%
OFG
OFG Bancorp
42.66
1.93
4.73%
NIC
Nicolet Bankshares
161.37
46.39
40.35%

Customers Bancorp Corporate Events

Business Operations and StrategyExecutive/Board Changes
Customers Bancorp Names Steve Wyremski as New COO
Positive
Jan 26, 2026

On January 26, 2026, Customers Bancorp announced that its subsidiary Customers Bank appointed Stephen (Steve) Wyremski as Executive Vice President and Chief Operating Officer, following his prior work with the bank as a strategic advisor on finance and data modernization starting in 2024. Wyremski, a Boston College-educated certified public accountant with more than two decades of financial and operational leadership experience, previously served as chief financial officer of a New York-based commercial bank with over $100 billion in assets and held senior roles at Signature Bank, Flagstar Bank, KPMG, AIG and Veeco. His compensation package includes a $450,000 base salary, significant performance-based bonus opportunities, a $450,000 sign-on bonus subject to clawback, eligibility for executive benefits including a future SERP, and restrictive covenants on competition, solicitation and confidentiality, underlining the strategic importance Customers Bank places on his role in driving operational excellence, digital innovation and growth for clients and shareholders. The company also agreed to pay him a $425,000 completion fee for prior consulting work, signaling the value management attaches to continuity in its ongoing transformation and modernization initiatives.

The most recent analyst rating on (CUBI) stock is a Buy with a $82.00 price target. To see the full list of analyst forecasts on Customers Bancorp stock, see the CUBI Stock Forecast page.

Business Operations and StrategyExecutive/Board ChangesFinancial DisclosuresPrivate Placements and Financing
Customers Bancorp posts strong Q4 results and outlook
Positive
Jan 22, 2026

On January 22, 2026, Customers Bancorp reported strong fourth-quarter and full-year 2025 results, with Q4 2025 net income available to common shareholders of $70.1 million, or $1.98 per diluted share, and core earnings of $72.9 million, alongside quarterly growth in deposits and loans and a modest increase in net interest income driven by lower interest expense. For full-year 2025, the bank posted net income of $209.2 million and record net interest income of $750.5 million, while expanding deposits by $1.9 billion and loans by $2.1 billion year-over-year, strengthening its capital position with an estimated CET1 ratio of 13.0%, boosting book and tangible book value per share by about 14%, and completing key capital actions including a $100 million subordinated debt issuance and the redemption of $85 million of preferred stock; management highlighted robust asset quality, strong liquidity against uninsured deposits, and the success of newly recruited teams that helped drive above-industry loan and deposit growth, setting the stage for a planned leadership transition with Sam Sidhu assuming the CEO role on January 1, 2026.

The most recent analyst rating on (CUBI) stock is a Buy with a $88.00 price target. To see the full list of analyst forecasts on Customers Bancorp stock, see the CUBI Stock Forecast page.

Business Operations and StrategyExecutive/Board Changes
Customers Bancorp advances founder-family leadership succession plan
Positive
Jan 5, 2026

On December 31, 2025, Customers Bancorp’s board appointed Chief Executive Officer Sam Sidhu to the company’s Board of Directors, effective January 1, 2026, simultaneously expanding the board to 13 members and advancing a succession plan under which he succeeds founder Jay Sidhu as CEO while Jay becomes Executive Chairman. The company also entered into new employment agreements effective January 1, 2026 with both Jay and Sam Sidhu, setting higher base salaries, substantial long-term and short-term incentive opportunities, significant non-qualified SERP benefits, and robust severance and accelerated-vesting protections in the event of termination, particularly following a change in control, alongside restrictive covenants for Sam; additionally, the company confirmed the terms of a previously announced 225,000 performance-based restricted stock unit award to Sam tied to his CEO appointment, underscoring a long-term, performance-driven leadership transition that concentrates control within the founding family while aiming to ensure continuity, strategic stability and retention of top management for shareholders and other stakeholders.

The most recent analyst rating on (CUBI) stock is a Buy with a $79.00 price target. To see the full list of analyst forecasts on Customers Bancorp stock, see the CUBI Stock Forecast page.

Private Placements and Financing
Customers Bancorp issues new subordinated fixed-to-floating notes
Neutral
Dec 22, 2025

On December 22, 2025, Customers Bancorp, Inc. entered into a Second Supplemental Indenture with Wilmington Trust, National Association, to issue $100 million of 6.875% fixed-to-floating rate subordinated notes due 2036, supplementing an existing 2019 indenture. The notes, which are subordinated to the company’s senior and secured indebtedness and structurally subordinated to the liabilities of its subsidiaries, will pay a fixed 6.875% coupon until January 15, 2031 and thereafter a floating rate based on a benchmark expected to be three‑month Term SOFR plus 342 basis points, with interest paid semi-annually during the fixed period and quarterly during the floating period. The notes are callable at par plus accrued interest at the company’s option beginning January 15, 2031, carry no holder put feature before maturity, and are subject to covenants restricting the sale, pledging, issuance, and corporate reorganizations involving equity of material depository subsidiaries, reinforcing structural protections for noteholders within a customary covenant and events-of-default framework.

The most recent analyst rating on (CUBI) stock is a Buy with a $79.00 price target. To see the full list of analyst forecasts on Customers Bancorp stock, see the CUBI Stock Forecast page.

Business Operations and StrategyPrivate Placements and Financing
Customers Bancorp Announces $100M Notes Offering
Neutral
Dec 17, 2025

On December 15, 2025, Customers Bancorp, Inc. finalized a public offering of $100 million in fixed-to-floating rate subordinated notes due 2036, priced at 100% of their principal value, estimating net proceeds of $98 million. The funds are intended for general corporate purposes such as redeeming existing debt, supporting organic growth, acquiring financial services businesses, and repurchasing shares, with precise usage depending on funding requirements, market conditions, and strategic priorities, thus signaling flexibility in operational and strategic planning.

The most recent analyst rating on (CUBI) stock is a Hold with a $90.00 price target. To see the full list of analyst forecasts on Customers Bancorp stock, see the CUBI Stock Forecast page.

Business Operations and Strategy
Customers Bancorp Announces Series F Stock Redemption
Positive
Oct 31, 2025

On October 30, 2025, Customers Bancorp announced the full redemption of its Series F Preferred Stock, totaling 3.4 million shares, effective December 15, 2025. This move, aimed at optimizing the company’s capital structure and enhancing long-term profitability, follows the company’s strategic efforts to improve shareholder value and reflects its strong capital position and liquidity levels.

The most recent analyst rating on (CUBI) stock is a Hold with a $68.00 price target. To see the full list of analyst forecasts on Customers Bancorp stock, see the CUBI Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Jan 27, 2026