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Salesforce.com (CRM)
NYSE:CRM

Salesforce (CRM) AI Stock Analysis

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CRM

Salesforce

(NYSE:CRM)

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Outperform 80 (OpenAI - 4o)
Rating:80Outperform
Price Target:
$298.00
▲(12.00% Upside)
Salesforce's strong financial performance and positive earnings call sentiment are the most significant factors driving the overall score. The technical analysis suggests potential short-term volatility, while the high valuation indicates some risk of overvaluation. The company's strategic initiatives, including the Informatica acquisition and AI advancements, support its long-term growth prospects.
Positive Factors
Revenue Growth
Consistent revenue growth indicates strong market demand and effective sales strategies, supporting long-term business expansion.
AI Integration
AI integration enhances product capabilities, driving innovation and maintaining competitive advantage in the CRM market.
Informatica Acquisition
The acquisition strengthens Salesforce's data management capabilities, enhancing its platform and supporting future growth.
Negative Factors
Challenges in Asia Pacific
Geographical challenges may limit growth potential in key markets, affecting overall revenue diversification and expansion.
MuleSoft and Tableau Revenue Timing
Unpredictable revenue timing from key products can impact financial forecasting and strategic planning, affecting investor confidence.
Marketing and Commerce Weaknesses
Weaknesses in marketing and commerce segments could hinder overall growth, requiring strategic adjustments to improve performance.

Salesforce (CRM) vs. SPDR S&P 500 ETF (SPY)

Salesforce Business Overview & Revenue Model

Company DescriptionSalesforce, Inc. provides customer relationship management technology that brings companies and customers together worldwide. Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers. The company's service offerings include Sales to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence, and deliver quotes, contracts, and invoices; and Service that enables companies to deliver trusted and highly personalized customer service and support at scale. Its service offerings also comprise flexible platform that enables companies of various sizes, locations, and industries to build business apps to bring them closer to their customers with drag-and-drop tools; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, a system of engagement. In addition, the company's service offerings include Marketing offering that enables companies to plan, personalize, and optimize one-to-one customer marketing journeys; and Commerce offering, which empowers brands to unify the customer experience across mobile, web, social, and store commerce points. Further, its service offerings comprise Tableau, an end-to-end analytics solution serving various enterprise use cases; and MuleSoft, an integration offering that allows its customers to unlock data across their enterprise. The company provides its service offering for customers in financial services, healthcare and life sciences, manufacturing, and other industries. It also offers professional services; and in-person and online courses to certify its customers and partners on architecting, administering, deploying, and developing its service offerings. The company provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.
How the Company Makes MoneySalesforce generates revenue primarily through subscription fees for its cloud-based software solutions. Its revenue model is predominantly based on a tiered pricing structure, where customers pay based on the number of users and the level of functionality they require. Key revenue streams include Sales Cloud, Service Cloud, Marketing Cloud, and additional products such as Tableau and MuleSoft, which are acquired technologies that integrate seamlessly with its core offerings. The company also benefits from professional services and training fees related to the deployment and optimization of its software. Significant partnerships with major tech companies, including Google and Amazon, enhance its offerings and expand its market reach, further contributing to its financial success.

Salesforce Key Performance Indicators (KPIs)

Any
Any
Revenue by Geography
Revenue by Geography
Breaks down revenue across different regions, revealing where Salesforce is strongest and where it may face risk or growth potential due to local economic conditions or market share shifts.
Chart InsightsSalesforce's revenue growth in the Americas and EMEA regions continues to show robust momentum, with the Americas leading the charge. The Asia Pacific region, while growing, lags behind in pace. This geographic revenue distribution suggests Salesforce's strategic focus remains heavily weighted towards its established markets, potentially indicating untapped growth opportunities in Asia Pacific. Investors should watch for any strategic shifts or investments aimed at accelerating growth in underperforming regions, which could provide a significant boost to overall revenue expansion.
Data provided by:The Fly

Salesforce Earnings Call Summary

Earnings Call Date:Dec 03, 2025
(Q3-2026)
|
% Change Since: |
Next Earnings Date:Mar 04, 2026
Earnings Call Sentiment Positive
The earnings call reflects a positive sentiment with strong revenue growth, operating margin, and cash flow success. Significant achievements include the growth of AgentForce, completion of the Informatica acquisition, and advancements in AI integration. However, there are challenges in the Asia Pacific region and predictability issues with MuleSoft and Tableau revenues.
Q3-2026 Updates
Positive Updates
Revenue Growth
Q3 revenue was $10.26 billion, up 9% year over year, 8% in constant currency.
Strong Operating Margin
Non-GAAP operating margin came in strong at 35.5%.
Cash Flow Success
Operating cash flow was $2.3 billion, up 17% year over year. Free cash flow was $2.2 billion, up 22% year over year.
AgentForce Growth
Agent Force and data reached nearly $1.4 billion in ARR, up 114% year over year.
Informatica Acquisition
Acquisition of Informatica completed three months ahead of schedule, expected to enhance data capabilities.
Slack and AI Integration
Slackbot deeply integrated with Salesforce’s AI, offering advanced capabilities for creating and managing agents.
Global Expansion
Customer adoption of AgentForce increased by 70% quarter over quarter globally, with notable wins in various sectors.
New Business Segments
Introduction of AgentForce IT service management and increased momentum in life sciences cloud.
Negative Updates
Challenges in Asia Pacific
Business growth was more constrained in Asia Pacific, particularly in Australia and India.
MuleSoft and Tableau Revenue Timing
Faster than anticipated mix shift to cloud for Tableau and on-prem revenue timing in Tableau and MuleSoft created less predictability.
Marketing and Commerce Weaknesses
Offsetting momentum in AgentForce and Data 360 were weaknesses in marketing and commerce segments.
Company Guidance
During the fiscal 2026 third quarter conference call, Salesforce provided detailed guidance on key metrics and strategic initiatives, highlighting a $10.26 billion revenue for Q3, which marks a 9% year-over-year increase (8% in constant currency). The company emphasized a non-GAAP operating margin of 35.5% and a current remaining performance obligation (CRPO) of $29.4 billion, up 11% year over year. Salesforce also noted a 17% increase in operating cash flow, reaching $2.3 billion, with a free cash flow of $2.2 billion, up 22% year over year. The company’s AgentForce and Data 360 annual recurring revenue (ARR) was reported at $1.4 billion, with AgentForce ARR alone growing 330% year over year. Salesforce expects to finish the fiscal year with nearly $15 billion in operating cash flow. The guidance also included expectations for total fiscal year revenue of $41.545 billion to $41.55 billion, reflecting a 9% to 10% growth in nominal terms and approximately 9% in constant currency, with the integration of Informatica contributing about 80 basis points of additional growth.

Salesforce Financial Statement Overview

Summary
Salesforce exhibits strong financial health with consistent revenue growth, high profitability margins, and a solid balance sheet. The company's low leverage and strong cash flow generation further enhance its financial stability, positioning it well for future growth and resilience against potential market fluctuations.
Income Statement
85
Very Positive
Salesforce has demonstrated strong revenue growth with a TTM (Trailing-Twelve-Months) revenue of $40.32 billion, reflecting a growth rate of 2.06%. The company maintains robust profitability with a gross profit margin of 77.73% and a net profit margin of 24.75%. The EBIT and EBITDA margins are also healthy at 15.95% and 24.35%, respectively, indicating efficient operational management.
Balance Sheet
78
Positive
The balance sheet shows a solid financial position with a low debt-to-equity ratio of 0.045, suggesting minimal leverage risk. The return on equity (ROE) is 11.03%, indicating effective use of equity to generate profits. The equity ratio stands at 63.07%, reflecting a strong equity base relative to total assets.
Cash Flow
82
Very Positive
Salesforce's cash flow performance is robust, with a free cash flow growth rate of 3.19% in the TTM. The operating cash flow to net income ratio is 1.87, and the free cash flow to net income ratio is 1.79, indicating strong cash generation relative to net income. This suggests efficient cash management and the ability to fund operations and growth initiatives.
BreakdownDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue37.90B34.86B31.35B26.49B21.25B
Gross Profit29.25B26.32B22.99B19.47B15.81B
EBITDA11.14B9.22B5.64B3.85B3.30B
Net Income6.20B4.14B208.00M1.44B4.07B
Balance Sheet
Total Assets102.93B99.82B98.85B95.21B66.30B
Cash, Cash Equivalents and Short-Term Investments14.03B14.19B12.51B10.54B11.97B
Total Debt11.39B12.59B14.09B13.98B6.28B
Total Liabilities41.76B40.18B40.49B37.08B24.81B
Stockholders Equity61.17B59.65B58.36B58.13B41.49B
Cash Flow
Free Cash Flow12.43B9.50B6.31B5.28B4.09B
Operating Cash Flow13.09B10.23B7.11B6.00B4.80B
Investing Cash Flow-3.16B-1.33B-1.99B-14.54B-3.97B
Financing Cash Flow-9.43B-7.48B-3.56B7.84B1.19B

Salesforce Technical Analysis

Technical Analysis Sentiment
Positive
Last Price266.08
Price Trends
50DMA
249.15
Positive
100DMA
246.29
Positive
200DMA
256.33
Positive
Market Momentum
MACD
5.92
Negative
RSI
65.85
Neutral
STOCH
88.05
Negative
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For CRM, the sentiment is Positive. The current price of 266.08 is above the 20-day moving average (MA) of 256.47, above the 50-day MA of 249.15, and above the 200-day MA of 256.33, indicating a bullish trend. The MACD of 5.92 indicates Negative momentum. The RSI at 65.85 is Neutral, neither overbought nor oversold. The STOCH value of 88.05 is Negative, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for CRM.

Salesforce Risk Analysis

Salesforce disclosed 36 risk factors in its most recent earnings report. Salesforce reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Salesforce Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
80
Outperform
$249.32B35.5012.18%0.63%8.41%22.92%
75
Outperform
$159.80B93.0516.81%21.05%28.67%
73
Outperform
$58.04B92.667.34%13.35%-60.76%
69
Neutral
$285.69B36.6216.30%1.07%11.85%167.23%
66
Neutral
$7.40B118.905.81%28.62%186.67%
65
Neutral
$20.86B-5,728.92-0.20%19.21%75.32%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
CRM
Salesforce
266.23
-65.93
-19.85%
SAP
SAP AG
246.04
1.38
0.56%
WDAY
Workday
218.99
-39.04
-15.13%
NOW
ServiceNow
154.58
-57.44
-27.09%
HUBS
HubSpot
399.37
-297.40
-42.68%
MNDY
Monday.com
145.38
-90.06
-38.25%

Salesforce Corporate Events

M&A TransactionsBusiness Operations and Strategy
Salesforce Completes Acquisition of Informatica
Positive
Nov 18, 2025

On November 18, 2025, Salesforce announced the completion of its acquisition of Informatica, a leader in AI-powered cloud data management. This acquisition enhances Salesforce’s platform by integrating Informatica’s data management capabilities, providing a unified data foundation for AI operations. The deal is expected to strengthen Salesforce’s Data 360 and Agentforce 360 platforms, offering improved data clarity, integration, and context-rich insights. Informatica will continue its mission within Salesforce, supporting AI-ready data management and integration with its ecosystem of partners. Salesforce anticipates achieving financial accretion within 12 months, aligning with its responsible M&A framework.

Business Operations and StrategyFinancial Disclosures
Salesforce Sets $60B Revenue Target by 2030
Positive
Oct 16, 2025

On October 15, 2025, Salesforce announced during its Investor Day event at Dreamforce a new long-term revenue target of over $60 billion by fiscal year 2030, aiming for a 10%+ organic CAGR from FY26 to FY30. The company introduced a Profitable Growth Framework to achieve sustained double-digit revenue growth, leveraging product innovation and a robust go-to-market model. Salesforce’s Data and AI offerings have shown significant momentum, with a 120% year-over-year growth in Q2, and the company sees potential for significant ARR uplift through its Agentforce product.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Dec 09, 2025