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American Well (AMWL)
NYSE:AMWL
US Market

American Well (AMWL) AI Stock Analysis

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AMWL

American Well

(NYSE:AMWL)

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Neutral 55 (OpenAI - 5.2)
Rating:55Neutral
Price Target:
$5.50
▲(16.77% Upside)
The score is most constrained by weak financial performance (large ongoing losses and negative free cash flow), partially offset by a low-leverage balance sheet and improving profitability metrics highlighted on the latest earnings call. Technical indicators are supportive in the near term but less convincing over longer moving averages, and valuation is limited by negative earnings and no dividend.
Positive Factors
Low Leverage / Balance Sheet Strength
Very low debt and minimal leverage materially reduce financial distress risk and preserve strategic optionality. Over the next 2–6 months this provides runway to execute efficiency initiatives and product investments without immediate refinancing pressure, supporting a sustainable turnaround.
Shift to Recurring Subscription Revenue
A rising mix of subscription revenue increases revenue predictability and margins relative to transaction-driven fees. This structural shift supports steadier cash flows and customer stickiness, improving the business model's durability and aiding margin recovery over the medium term.
Renewed Elevance Health Partnership
Extending operation of the LiveHealth Online platform secures a large enterprise relationship and recurring subscription and services revenue. Multi-year terms with renewal mechanics materially reduce near-term churn risk and underpin predictable enterprise demand for 2–6 months and beyond.
Negative Factors
Negative Operating and Free Cash Flow
Persistent negative operating and free cash flow means the business is not yet self-funding; this requires continued liquidity support or capital markets access. Over the medium term, weak cash generation constrains investments and raises execution risk if revenue recovery stalls.
Declining Revenue and Visit Volumes
Shrinking top-line and a sizable drop in visit volumes signal demand weakness or lower utilization of core services. Without sustained revenue growth or reaccelerating visits, margin improvements may be fragile and profitability targets toward breakeven could be delayed.
Large Ongoing Losses and Negative Margins
Deep negative net margins and continued operating losses indicate the company still consumes shareholder capital despite improvements. Structurally, this limits reinvestment capacity, increases sensitivity to revenue setbacks, and prolongs reliance on non-operating liquidity support.

American Well (AMWL) vs. SPDR S&P 500 ETF (SPY)

American Well Business Overview & Revenue Model

Company DescriptionAmerican Well Corporation operates as a telehealth software company that enables digital delivery of care for healthcare. The company products offer urgent care; scheduled visits; acute behavioral health; telestroke; pediatrics; retail health, school health, and home settings. Its application offers urgent care; pediatrics; therapy; menopause nutrition; end-stage renal disease and dialysis; dermatology care; behavioral health therapy; and musculoskeletal care. The company also provides telemedicine equipment, including telemedicine carts, peripherals, tyto care, TV kits, tablets, and kiosks. American Well Corporation was incorporated in 2006 and is headquartered in Boston, Massachusetts.
How the Company Makes MoneyAmerican Well generates revenue through several key streams, primarily by charging health systems, insurers, and employers for access to its telehealth platform. The company typically operates on a subscription model, where clients pay for the use of the platform based on the number of virtual visits or a fixed monthly fee. Additionally, American Well may earn revenue from transaction fees for each telehealth consultation conducted via its platform. Significant partnerships with major health insurers and healthcare systems also contribute to its earnings by expanding its user base and increasing service adoption. The company may also explore other revenue opportunities through data analytics and value-added services, providing insights to healthcare providers based on telehealth usage patterns.

American Well Key Performance Indicators (KPIs)

Any
Any
Revenue by Segment
Revenue by Segment
Chart Insights
Data provided by:The Fly

American Well Earnings Call Summary

Earnings Call Date:Nov 04, 2025
(Q3-2025)
|
% Change Since: |
Next Earnings Date:Feb 19, 2026
Earnings Call Sentiment Neutral
The earnings call reflects a mixed performance. While there are significant achievements in subscription revenue growth, cost reduction, and improved margins, these are counterbalanced by declines in total revenue and visit volumes. The company is focusing on AI integration and strategic divestitures to enhance future performance.
Q3-2025 Updates
Positive Updates
Increased Subscription Revenue
Subscription revenue reached $30.9 million, marking an 18% year-over-year increase and now represents 55% of total revenue compared to 43% a year ago.
Improved Gross Margin
GAAP gross margin expanded to 52% compared to 37% a year ago due to greater software and services revenue.
Significant Reduction in Operating Expenses
Operating expenses decreased by 16% compared to last year, with sales and marketing expenses dropping by 46%.
Positive Guidance Adjustment
Full-year adjusted EBITDA guidance improved to a range of negative $45 million to negative $42 million from the prior range of negative $50 million to negative $45 million.
Strong Cash Position
The company ended the quarter with approximately $201 million in cash and marketable securities with zero debt.
Negative Updates
Decline in Total Revenue
Total revenue for the quarter was $56.3 million, an 8% decrease year-over-year, affected by the step-down in contribution from Leidos and the divestiture of APC.
Decrease in Total Visit Volume
Total visit volume was approximately 1.1 million visits, down 21% from a year ago.
Lower Average Revenue per Visit
Average revenue per visit decreased by 14% compared to last year’s Q3, although when normalizing for the sale of APC, it was 3.5% higher.
Company Guidance
During Amwell's third fiscal quarter of 2025 conference call, guidance indicated a focus on achieving cash flow breakeven by the end of 2026, driven by two main work streams: enhancing their enterprise-grade platform and ensuring operational efficiency. The company reported total revenue of $56.3 million, an 8% year-over-year decrease, but noted a 1.3% increase when adjusted for the sale of Amwell Psychiatric Care (APC). Subscription revenue rose by 18% year-over-year, making up 55% of total revenue. GAAP gross margin expanded to 52%, up from 37% the previous year, due to a favorable revenue mix. The company reduced operating expenses by 16% year-over-year, with significant declines in sales and marketing (46%) and G&A expenses (14%). Adjusted EBITDA was a loss of $12.7 million, improving from a $31 million loss the prior year. Amwell ended the quarter with $201 million in cash and marketable securities and zero debt. Revised full-year guidance anticipates revenue between $245 million and $248 million and adjusted EBITDA between negative $45 million and negative $42 million.

American Well Financial Statement Overview

Summary
American Well faces significant financial challenges, with declining revenues and persistent losses impacting its income statement. The balance sheet is supported by a strong equity base, although asset values are declining. Cash flows remain negative, indicating difficulty in turning operations into positive cash generation. Continued focus on improving operational efficiency and revenue growth is critical for financial stability.
Income Statement
28
Negative
American Well's income statement indicates declining revenues and persistent losses. The TTM shows a decrease in revenue with a total of $194.8 million compared to $254.4 million in the previous annual report. The company continues to operate at a loss with a negative net profit margin of -79.4% for TTM, reflecting significant challenges in achieving profitability.
Balance Sheet
72
Positive
The balance sheet shows a relatively strong equity position, with an equity ratio of 70.1% in the TTM, suggesting a low reliance on debt. However, the company has seen a reduction in total assets and equity over time, which could indicate challenges in asset management and growth.
Cash Flow
24
Negative
The cash flow statement highlights negative free cash flow of -$105 million in the TTM, indicating ongoing operational cash challenges. The operating cash flow to net income ratio is negative, underscoring inefficiencies in cash generation relative to reported losses.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue265.02M254.36M259.05M277.19M252.79M245.26M
Gross Profit105.24M65.98M63.27M90.61M88.23M78.32M
EBITDA-74.97M-173.34M-640.80M-242.96M-162.20M-214.79M
Net Income-113.43M-208.14M-675.16M-270.43M-176.33M-224.43M
Balance Sheet
Total Assets359.43M435.97M589.71M1.22B1.45B1.38B
Cash, Cash Equivalents and Short-Term Investments200.89M228.32M372.04M538.55M746.42M1.04B
Total Debt5.46M8.20M11.79M14.84M16.61M7.65M
Total Liabilities92.06M119.72M109.52M133.71M184.96M130.45M
Stockholders Equity254.91M304.77M464.22M1.06B1.24B1.22B
Cash Flow
Free Cash Flow-64.46M-142.56M-163.59M-202.77M-142.10M-115.78M
Operating Cash Flow-62.03M-127.34M-148.34M-192.32M-141.54M-112.46M
Investing Cash Flow15.26M-18.65M-19.17M-11.63M-59.63M-66.76M
Financing Cash Flow839.00K1.38M2.15M-3.61M5.75M983.12M

American Well Technical Analysis

Technical Analysis Sentiment
Negative
Last Price4.71
Price Trends
50DMA
4.42
Positive
100DMA
5.29
Negative
200DMA
6.35
Negative
Market Momentum
MACD
0.09
Positive
RSI
48.22
Neutral
STOCH
13.75
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For AMWL, the sentiment is Negative. The current price of 4.71 is below the 20-day moving average (MA) of 4.83, above the 50-day MA of 4.42, and below the 200-day MA of 6.35, indicating a neutral trend. The MACD of 0.09 indicates Positive momentum. The RSI at 48.22 is Neutral, neither overbought nor oversold. The STOCH value of 13.75 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for AMWL.

American Well Risk Analysis

American Well disclosed 10 risk factors in its most recent earnings report. American Well reported the most risks in the "Legal & Regulatory" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

American Well Peers Comparison

Overall Rating
UnderperformOutperform
Sector (51)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
61
Neutral
$226.48M-4,673.080.03%24.19%
55
Neutral
$77.11M-0.65-38.35%4.33%50.50%
51
Neutral
$7.86B-0.30-43.30%2.27%22.53%-2.21%
50
Neutral
$163.39M-1.46-31.33%4.64%-17.17%
49
Neutral
$338.55M-1.42-47.69%-5.30%46.01%
48
Neutral
$420.74M-2.40-13.63%-16.65%-71.92%
47
Neutral
$1.11B-4.91-15.42%-2.37%77.85%
* Healthcare Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
AMWL
American Well
4.71
-6.27
-57.10%
OPRX
OptimizeRx
12.15
6.74
124.58%
EVH
Evolent Health
3.77
-6.40
-62.93%
TDOC
Teladoc
6.28
-3.22
-33.89%
HCAT
Health Catalyst
2.31
-3.37
-59.33%
DH
Definitive Healthcare Corp
2.39
-2.02
-45.80%

American Well Corporate Events

Business Operations and Strategy
American Well Extends Elevance Health Digital Care Partnership
Positive
Jan 8, 2026

On January 5, 2026, American Well Corporation announced it had entered into an Amended and Restated Statement of Work with Elevance Health, effective January 1, 2026, replacing their prior 2023 agreement and extending American Well’s operation of the LiveHealth Online-branded, white-labelled digital care delivery platform for Elevance Health. The renewed three-year arrangement, running through January 1, 2029 with automatic one-year renewals, establishes ongoing annual subscription payments and opportunities for American Well to provide additional professional, development, innovation and engagement marketing services, while outlining detailed termination rights that underscore both parties’ focus on contractual flexibility, operational continuity and risk management in their long-term digital health partnership.

The most recent analyst rating on (AMWL) stock is a Hold with a $6.00 price target. To see the full list of analyst forecasts on American Well stock, see the AMWL Stock Forecast page.

Business Operations and Strategy
American Well Extends Elevance Health Digital Care Partnership
Positive
Jan 2, 2026

On December 24–25, 2025, American Well Corporation and Elevance Health amended and extended their existing Master Services Agreement and related Statement of Work, with the updated Healthy Impact service offerings and renewed Statement of Work becoming effective January 1, 2026. The agreements, under which American Well operates the LiveHealth Online digital care platform for Elevance Health in exchange for annual subscription fees and potential professional services revenue, were extended for a three-year term from January 1, 2026 through January 1, 2029, with automatic one-year renewals thereafter unless terminated under specified conditions, including material breach, bankruptcy, change-of-control triggers, and, for Elevance Health, a convenience termination right with one year’s notice. On December 24, 2025, Online Care Group, PC, American Well’s clinical partner, also entered amendments to its provider agreements with Elevance Health-related entities, ensuring continued prioritized access to a nationwide network of clinicians who deliver digital consultations via LiveHealth Online through at least January 1, 2029, with similar automatic renewals and termination provisions, thereby reinforcing the long-term stability and scope of the digital care services offered to Elevance Health members.

The most recent analyst rating on (AMWL) stock is a Hold with a $6.00 price target. To see the full list of analyst forecasts on American Well stock, see the AMWL Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Jan 09, 2026