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Weave Communications (WEAV)
NYSE:WEAV
US Market

Weave Communications (WEAV) AI Stock Analysis

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WEAV

Weave Communications

(NYSE:WEAV)

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Neutral 58 (OpenAI - 5.2)
Rating:58Neutral
Price Target:
$6.00
▲(10.70% Upside)
Action:ReiteratedDate:02/20/26
Score is primarily driven by improving financial quality (strong gross margins and positive free cash flow) and supportive guidance for further operating-income improvement. Offsetting these are weak technicals (below key moving averages with negative MACD) and loss-based valuation signals (negative P/E), plus retention/churn and execution timing risk around the AI ramp.
Positive Factors
Gross margin strength
Sustained ~72%+ gross margins indicate durable unit economics in Weave's SaaS offerings. High gross margins give structural leverage: they fund R&D and product development, allow absorption of S&M while expanding operating income, and underpin long-term free cash flow generation as revenue scales.
Positive cash generation
Consistent positive operating and free cash flow marks a durable shift from prior negative cash periods. Reliable cash generation supports organic product investment, reduces reliance on external financing, and increases resilience to execution risk while management pushes toward sustained non‑GAAP profitability.
AI/product & TAM expansion
Acquisition and AI roadmap meaningfully broaden addressable market and product differentiation. Embedding autonomous intake, payments and unified inbox drives new monetization vectors, supports higher payments revenue growth, and creates structural upsell and stickiness versus peers over the next several quarters.
Negative Factors
GAAP profitability weakness
Persisting GAAP losses and a deeply negative ROE signal that economic returns remain below cost of capital. If GAAP profitability does not convert sustainably, accumulated losses could constrain reinvestment, pressure equity cushions, and limit long‑term shareholder returns despite operational improvements.
High sales & marketing spend
Sustained S&M at ~40% of revenue impairs operating leverage and makes profitability contingent on efficient customer acquisition and strong retention. If payback on these investments lags or churn persists in new cohorts, high S&M levels could prevent durable margin expansion.
Retention and upsell constraints
Below‑peak retention and limited historical upsell reduce recurring revenue durability. High single‑location mix and integration-related churn mean expansion revenue is constrained; structural improvements are required for sustained ARR growth and to justify elevated acquisition spend.

Weave Communications (WEAV) vs. SPDR S&P 500 ETF (SPY)

Weave Communications Business Overview & Revenue Model

Company DescriptionWeave Communications, Inc. provides a customer communications and engagement software platform in the United States and Canada. Its platform enables small and medium-sized businesses to maximize the value of their customer interactions and minimize the time and effort spent on manual or mundane tasks. The company's products include Customized Phone System, a smarter phone system to identify whether incoming calls are from new or current customers, provide information at every call, and manages heavy call times; Weave Text Messaging to communicate with customers; Weave Missed Call Text to take action in real time upon notification of a missed call; Weave Team, a group messaging solution that helps businesses and their team members communicate with each other from their work stations; and Weave Mobile App to text customers, request payments, and receive and make calls. It also offers Weave Reviews to request, collect, monitor, and respond to reviews; Weave Email Marketing, an email system; Web Assistant Appointment Requests and Text Connect to interact with their existing and potential customers online directly through their websites; Weave Payments, a payment processing solution; Customer Insights to collect payments faster, improve personalized engagement with each customer, and recommend follow-up items; and Analytics to identify unscheduled treatments, canceled appointments, unpaid invoices, and other needs. In addition, the company provides Digital Forms to fill out critical information; and Scheduling to send automatic scheduling reminders through text message or email reminders. It serves customers in dental, optometry, veterinary, physical therapy, home services, audiology, medical specialty services, and podiatry industries. The company was formerly known as Recall Solutions, LLC and changed its name to Weave Communications, Inc. in October 2015. Weave Communications, Inc. was founded in 2008 and is headquartered in Lehi, Utah.
How the Company Makes MoneyWeave Communications generates revenue primarily through subscription-based pricing models for its software services. The company offers tiered subscription plans that allow businesses to choose the level of features and services they need, which creates a steady stream of recurring revenue. Additionally, Weave earns money from add-on services, such as enhanced analytics and premium support options. The company has formed strategic partnerships with various industry players, including CRM and marketing software providers, which not only expand its reach but also create integrated solutions that add value for its customers. This integration helps drive customer retention and attracts new users, contributing significantly to its overall earnings.

Weave Communications Earnings Call Summary

Earnings Call Date:Feb 19, 2026
(Q4-2025)
|
% Change Since: |
Next Earnings Date:May 06, 2026
Earnings Call Sentiment Positive
The call emphasized strong, repeatable top-line growth (17% YoY), record gross margins, improving profitability and free cash flow, meaningful customer and product momentum (TrueLark acquisition, unified inbox, payments acceleration and a CareCredit partnership). At the same time, management acknowledged retention and churn headwinds tied to new vertical integrations, a high near-term sales & marketing cost base (40% of revenue), and that much of the AI-driven upside is phased into the back half of 2026. Overall, the positives around margin expansion, cash generation, product differentiation and a clear AI roadmap outweigh the manageable operational and timing challenges.
Q4-2025 Updates
Positive Updates
Consistent Revenue Growth
Q4 revenue of $63.4M, representing 17% year-over-year growth; full year 2025 revenue of $239M, also up 17% year-over-year.
Record Gross Margin Expansion
Q4 gross margin reached a company record of 73.3% (up ~70 basis points YoY) and full year gross margin expanded to 72.7% (up 80 basis points YoY), with sequential margin improvement in 15 of the last 16 quarters.
Improving Profitability and Operating Income
Q4 operating income of $2.3M (operating margin 3.6%), the highest level in dollars and as a percentage of revenue; operating income improved by over $0.5M vs Q4 2024. Full year operating income was $4.1M (1.7% margin) vs 0.4% prior year.
Strong Free Cash Flow and Liquidity
Full year free cash flow of $12.9M, up 24% year-over-year; Q4 free cash flow $4.4M. Cash and short-term investments ended Q4 at $81.7M (up $1.4M sequentially).
Customer Base and Location Growth
Ended 2025 with 39,625 active customer locations, an increase of 4,628 locations year-over-year, and sustained customer additions especially in specialty medical.
Payments Momentum and Partnerships
Payments revenue grew at more than twice the rate of total company revenue in 2025 with early adoption of features like automated reminders, bulk collections and surcharging; announced integration partnership with CareCredit to expand patient financing and increase payment volumes and treatment acceptance.
Strategic AI and Product Advances (TrueLark & Unified Inbox)
Acquisition of TrueLark expanded estimated TAM by roughly $7B to ~$22B; launched unified inbox in Q4 consolidating AI agent and staff interactions; omnichannel AI Receptionist (text + voice) expected GA in H1 2026 with expanded autonomous intake and payments planned for H2 2026. Notable customer anecdote: one customer books >1,200 appointments/month with AI Receptionist.
Operational Efficiency in G&A and R&D
G&A improved to $9.6M (15% of revenue) from 17% in Q4 2024 (over 200 bps improvement). R&D improved to 14% of revenue from 15% a year ago.
Forward Guidance Reflects Continued Growth and Profitability Improvements
Q1 2026 revenue guidance of $64.2M–$64.8M and operating income expected $1M–$2M; full year 2026 revenue guidance $273M–$276M and non-GAAP operating income guidance $8M–$12M, indicating continued top-line growth and margin expansion.
Negative Updates
Retention Metrics Below Historical Peaks
Reported net revenue retention of 93% and gross revenue retention of 89% in Q4; management noted these metrics dipped due to lapping a 2024 price increase and integration-related churn, and expects gross retention to trend back toward historical 91%–93% over time.
High Sales & Marketing Spend
Sales and marketing expenses were $25.6M in Q4, representing 40% of revenue, driven by targeted investments (mid-market sales hires, upsell and payments sales teams, channel sales and increased marketing).
Churn and Integration Challenges in New Verticals
New verticals and customers purchasing products without deep practice-management-system integrations have historically shown higher initial churn and lower ASPs; specialty medical and other newer cohorts require further integration work to reduce churn.
Net Revenue Retention Headwinds and Measurement Limitations
NRR was partially reduced after lapping a prior price increase (~250 bps uplift previously). NRR is measured on a location basis (not logo basis), and a large single-location customer base (approx. two-thirds single-location) limits reported NRR benefits from multi-location expansions.
Product Revenue Upsell Historically Limited
Management noted customers often adopt most of Weave’s product suite upfront, which historically limited near-term upsell opportunities despite average revenue per location rising 10% over two years; incremental upsell potential is improving but still early (penetration of insurance eligibility and TrueLark products <2%).
Timing and Execution Risk for AI Rollout
Key AI revenue impacts are biased toward the second half of 2026 (GA of omnichannel receptionist in H1 followed by broader autonomous capabilities in H2), creating execution and timing dependence for the larger revenue upside embedded in guidance.
Company Guidance
Weave guided Q1 2026 revenue of $64.2M–$64.8M with Q1 non‑GAAP operating income of $1M–$2M (noting seasonal Q1 expense items such as payroll tax resets, benefit renewals and audit fees), and for FY2026 expects total revenue of $273M–$276M and non‑GAAP operating income of $8M–$12M; weighted average shares are ~78.7M for Q1 and ~79.9M for the full year. Management said new AI Receptionist and other product releases (GA in H1 with expanded autonomous intake/payments in H2) should boost growth in the back half of 2026, they expect to improve operating income year‑over‑year, and plan to flow a larger percentage of incremental revenue into operating income.

Weave Communications Financial Statement Overview

Summary
Improving fundamentals led by sustained positive operating cash flow ($17.5M) and free cash flow ($15.2M) plus strong ~72% gross margins. Key offset is ongoing GAAP profitability weakness (TTM net margin -11.7% and very negative ROE around -45%), with growth decelerating to ~4% TTM revenue growth.
Income Statement
52
Neutral
TTM (Trailing-Twelve-Months) revenue grew 4.0% to $239.0M, showing continued top-line expansion (though growth has slowed meaningfully versus earlier years). Gross margin remains strong at ~72% and has improved steadily since 2020, indicating solid unit economics. However, profitability is still the key weakness: TTM net margin is -11.7% with negative operating profit and negative EBITDA margins, meaning the company is not yet operating at scale despite narrowing losses versus prior years.
Balance Sheet
60
Neutral
Leverage appears manageable with TTM debt-to-equity at ~0.63, improving from 2024 (~0.84), and equity of $82.4M provides a reasonable cushion relative to $208.0M in assets. The main concern is continued losses driving weak returns on equity (TTM return on equity around -45%), which can pressure the balance sheet over time if profitability does not improve.
Cash Flow
71
Positive
Cash generation is a relative strength: TTM operating cash flow is positive at $17.5M and free cash flow is also positive at $15.2M, a notable improvement from the negative cash flow profile seen in 2020–2022. That said, TTM free cash flow declined ~6.2% versus the prior period, and operating cash flow remains modest relative to revenue (about 0.21x), suggesting cash conversion is improving but not yet consistently strong.
BreakdownDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue239.02M204.31M170.47M142.12M115.87M
Gross Profit172.31M145.88M116.09M88.84M66.50M
EBITDA-12.42M-11.17M-13.02M-31.55M-38.31M
Net Income-28.05M-28.35M-31.03M-49.74M-51.69M
Balance Sheet
Total Assets207.97M188.93M201.01M208.35M187.49M
Cash, Cash Equivalents and Short-Term Investments81.72M99.13M108.84M113.34M136.00M
Total Debt86.71M56.06M59.54M73.56M25.04M
Total Liabilities125.38M121.96M122.06M125.13M75.18M
Stockholders Equity82.38M66.97M78.96M83.22M112.30M
Cash Flow
Free Cash Flow15.15M11.96M6.53M-15.89M-30.18M
Operating Cash Flow17.54M14.15M10.22M-12.77M-20.37M
Investing Cash Flow-6.85M8.88M-7.74M-54.03M-9.81M
Financing Cash Flow-7.33M-22.19M-13.72M-7.21M110.48M

Weave Communications Technical Analysis

Technical Analysis Sentiment
Negative
Last Price5.42
Price Trends
50DMA
6.70
Negative
100DMA
6.61
Negative
200DMA
7.51
Negative
Market Momentum
MACD
-0.33
Positive
RSI
31.45
Neutral
STOCH
25.03
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For WEAV, the sentiment is Negative. The current price of 5.42 is below the 20-day moving average (MA) of 6.21, below the 50-day MA of 6.70, and below the 200-day MA of 7.51, indicating a bearish trend. The MACD of -0.33 indicates Positive momentum. The RSI at 31.45 is Neutral, neither overbought nor oversold. The STOCH value of 25.03 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for WEAV.

Weave Communications Risk Analysis

Weave Communications disclosed 76 risk factors in its most recent earnings report. Weave Communications reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Weave Communications Peers Comparison

Overall Rating
UnderperformOutperform
Sector (51)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
69
Neutral
$672.33M7.6132.20%10.54%115.36%
67
Neutral
$608.60M38.197.45%4.42%165.42%
65
Neutral
$575.64M349.244.45%22.97%49.49%
64
Neutral
$596.21M54.9611.58%22.27%117.93%
58
Neutral
$446.31M-13.00-37.56%17.34%-8.35%
52
Neutral
$365.10M-301.490.25%-24.05%96.90%
51
Neutral
$7.86B-0.30-43.30%2.27%22.53%-2.21%
* Healthcare Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
WEAV
Weave Communications
5.42
-7.87
-59.22%
DJCO
Daily Journal
522.52
120.66
30.03%
MITK
Mitek Systems
13.03
3.12
31.48%
RDVT
Red Violet
42.61
3.92
10.13%
CRNC
Cerence
7.92
-4.48
-36.13%
DSP
Viant Technology
9.50
-10.74
-53.06%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Feb 20, 2026