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Petmed Express (PETS)
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Petmed Express (PETS) AI Stock Analysis

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PETS

Petmed Express

(NASDAQ:PETS)

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Neutral 48 (OpenAI - 4o)
Rating:48Neutral
Price Target:
$2.50
▼(-2.72% Downside)
Petmed Express faces significant financial challenges with declining revenues and profitability issues, which are the most impactful factors affecting the stock score. The technical analysis suggests a bearish trend, while the valuation is unattractive due to a negative P/E ratio and lack of dividend yield. These factors collectively result in a below-average stock score.
Positive Factors
Strong Balance Sheet
A strong balance sheet with low leverage reduces financial risk and provides stability, allowing the company to weather economic downturns and invest in growth opportunities.
Management Strength
The appointment of a qualified financial expert to the Board enhances governance and oversight, potentially improving financial management and strategic decision-making.
Stable Gross Profit Margin
A stable gross profit margin indicates effective cost management, which is crucial for maintaining profitability even amidst revenue challenges.
Negative Factors
Declining Revenue
Declining revenue growth poses a significant challenge, as it may indicate weakening demand or competitive pressures, impacting long-term business sustainability.
Cash Flow Issues
Negative cash flow growth highlights difficulties in converting sales into cash, which can limit operational flexibility and investment capacity.
Profitability Challenges
Ongoing profitability challenges suggest operational inefficiencies or pricing pressures, which could hinder long-term financial performance and shareholder value.

Petmed Express (PETS) vs. SPDR S&P 500 ETF (SPY)

Petmed Express Business Overview & Revenue Model

Company DescriptionPetMed Express, Inc., together with its subsidiaries, operates as a pet pharmacy in the United States. The company markets prescription and non-prescription pet medications, health products, and other supplies for dogs, cats, and horses. It offers non-prescription medications and supplies, such as flea and tick control products, bone and joint care products, vitamins, treats, nutritional supplements, hygiene products, and supplies; and prescription medications, including heartworm preventatives, flea and tick preventatives, arthritis, dermatitis, thyroid, diabetes, pain medications, heart/blood pressure, and other specialty medications, as well as generic substitutes. The company also sells food, beds, crates, stairs, and other pet supplies. It sells its products through its Internet website; mobile app; telephone contact center; and direct mail/print, which includes brochures and postcards, as well as television advertising under the 1-800-PetMeds and PetMeds brands. PetMed Express, Inc. was incorporated in 1996 and is headquartered in Delray Beach, Florida.
How the Company Makes MoneyPetMed Express generates revenue primarily through the sale of pet medications and health products. The company's revenue model is built on both prescription and over-the-counter products, with a significant focus on recurring purchases like monthly flea and tick treatments. The company also benefits from partnerships with veterinarians, enabling them to facilitate prescription fulfillment and reach a wider customer base. Additional revenue streams may include product sales related to pet supplies and nutritional supplements. Marketing efforts, including promotions and customer loyalty programs, further contribute to driving sales and enhancing customer retention.

Petmed Express Earnings Call Summary

Earnings Call Date:Jul 28, 2025
(Q3-2025)
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% Change Since: |
Next Earnings Date:Nov 03, 2025
Earnings Call Sentiment Neutral
The earnings call highlighted significant progress in cost optimization and digital enhancements, but these were overshadowed by a notable decline in revenue and challenges in a competitive market environment. The company is focused on long-term growth and profitability, yet immediate challenges remain.
Q3-2025 Updates
Positive Updates
Return to Profitability
The company implemented cost-cutting measures and consolidation strategies, achieving $2 million in adjusted EBITDA, a $1.1 million improvement year-over-year, while lowering G&A expenses by $2.6 million compared to last year.
Inventory Optimization Success
Inventory efficiency improved significantly with inventory turn rising to 1.5 in Q3 from 1.1 in Q2 and 0.9 last year, alongside a 66% reduction in total inventory on hand.
Digital Enhancements
The company refreshed its website and mobile apps, and introduced Buy Now, Pay Later, resulting in 84,000 gross new customers and an increase in average order value by 7%.
Negative Updates
Revenue Decline
Net sales for the third quarter were $53 million, compared to $65.3 million in the same period last year, marking a 19% decline primarily due to a 34% reduction in gross advertising.
Competitive Market Challenges
The company faced a highly competitive and promotional holiday environment, leading to a strategic decision to prioritize margin protection over aggressive promotions, resulting in lower sales and new customer acquisition.
Net Loss
The company reported a net loss for the third quarter of $700,000 or $0.03 per diluted share, although this was an improvement compared to a net loss of $2 million or $0.10 per diluted share last year.
Company Guidance
During the PetMed Express Third Quarter Financial Results Conference Call for fiscal year 2025, CEO Sandra Campos outlined the company's strategic initiatives aimed at returning to profitability and driving sustainable growth. Key metrics highlighted include achieving $2 million in adjusted EBITDA for the quarter, a $1.1 million year-over-year improvement, and a reduction in G&A expenses by $2.6 million compared to last year. The company also reported 63,000 new customers with shipped orders and an increase in the average order value (AOV) by 7% to $108. Inventory efficiency improved, with inventory turn rising to 1.5 in Q3, alongside a 66% reduction in total inventory on hand. The company is focusing on enhancing the digital shopping experience, optimizing their product mix, and improving operational efficiencies. Despite a challenging competitive landscape, PetMed remains committed to customer engagement and financial discipline, as evidenced by a deliberate reduction in gross advertising spend by $2.8 million year-over-year to protect margins.

Petmed Express Financial Statement Overview

Summary
Petmed Express exhibits a mixed financial profile with strong balance sheet stability offset by weak profitability and inconsistent cash flow performance. Operational improvements are evident with positive EBIT and EBITDA margins in TTM, yet overall profitability remains a concern. The company should focus on enhancing revenue growth and optimizing free cash flow to strengthen its financial position further.
Income Statement
45
Neutral
The income statement reflects a challenging period for Petmed Express. While there is a positive gross profit margin of 26.22% in TTM, the net profit margin is low at 0.14%, indicating tight profitability. Revenue growth has been inconsistent, with a decline in revenue from 2023 to 2024. EBIT and EBITDA margins have improved from negative values in 2023 to positive in TTM, suggesting some operational improvements but overall financial performance remains weak.
Balance Sheet
60
Neutral
Petmed Express maintains a solid balance sheet with a low debt-to-equity ratio of 0.01, indicating strong financial stability. The equity ratio of 66.43% is robust, reflecting a healthy capital structure. Return on equity is modest at 0.37%, impacted by low profitability. Cash reserves are strong, providing a cushion against potential financial volatility.
Cash Flow
40
Negative
The cash flow statement shows mixed performance. The operating cash flow to net income ratio is strong at 13.54, indicating effective cash generation relative to net income. However, free cash flow growth is volatile, and the free cash flow to net income ratio is low at 2.40, reflecting limited free cash flow relative to earnings. While cash flow from operations is stable, improvements in free cash flow are necessary.
BreakdownTTMDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue247.01M226.97M281.06M256.86M273.42M303.58M
Gross Profit66.65M69.14M78.65M71.01M76.94M84.32M
EBITDA7.51M6.71M-1.11M10.99M27.03M32.96M
Net Income357.00K-6.27M-7.46M5.14M18.72M23.92M
Balance Sheet
Total Assets144.79M148.70M169.88M167.48M176.32M187.50M
Cash, Cash Equivalents and Short-Term Investments50.10M54.72M55.30M104.09M111.08M118.72M
Total Debt1.10M996.00K1.45M995.00K0.000.00
Total Liabilities48.61M63.57M73.15M57.51M34.13M46.22M
Stockholders Equity96.18M85.13M96.73M123.80M142.19M141.28M
Cash Flow
Free Cash Flow856.00K-395.00K-194.00K22.54M16.75M37.64M
Operating Cash Flow4.83M4.72M4.32M27.80M18.50M40.08M
Investing Cash Flow-3.98M-5.11M-40.67M-10.26M-1.75M-2.43M
Financing Cash Flow-194.00K-181.00K-12.44M-24.54M-24.38M-22.69M

Petmed Express Technical Analysis

Technical Analysis Sentiment
Negative
Last Price2.57
Price Trends
50DMA
2.74
Negative
100DMA
3.04
Negative
200DMA
3.55
Negative
Market Momentum
MACD
-0.03
Negative
RSI
43.05
Neutral
STOCH
19.61
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PETS, the sentiment is Negative. The current price of 2.57 is below the 20-day moving average (MA) of 2.59, below the 50-day MA of 2.74, and below the 200-day MA of 3.55, indicating a bearish trend. The MACD of -0.03 indicates Negative momentum. The RSI at 43.05 is Neutral, neither overbought nor oversold. The STOCH value of 19.61 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for PETS.

Petmed Express Risk Analysis

Petmed Express disclosed 33 risk factors in its most recent earnings report. Petmed Express reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Petmed Express Peers Comparison

Overall Rating
UnderperformOutperform
Sector (51)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
$7.86B-0.30-43.30%2.27%22.53%-2.21%
$52.96M-19.25%14.47%
$275.02M37.74%69.79%
$117.84M-0.99-130.27%35.81%
$82.95M-63.41%-87.59%11.53%
$37.95M-3.69-3.54%77.98%
* Healthcare Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
PETS
Petmed Express
2.52
-1.67
-39.86%
YI
111
4.39
-2.92
-39.95%
LFMD
LifeMD
5.80
1.48
34.26%
SRZN
Surrozen
13.65
0.42
3.17%
ADAG
Adagene
1.92
-1.08
-36.00%

Petmed Express Corporate Events

Business Operations and StrategyExecutive/Board Changes
Petmed Express Appoints Interim CEO and President
Positive
Oct 21, 2025

On October 19, 2025, PetMed Express appointed James LaCamp as a director and Audit Committee Chair, effective immediately. LaCamp, with nearly two decades of experience in finance and accounting, is expected to enhance the company’s financial governance and oversight. Additionally, on October 20, 2025, the company entered into an Interim Executive Employment Agreement with Leslie C.G. Campbell, who will serve as Interim CEO and President for a year, highlighting the company’s strategic focus on board composition and leadership to drive growth and shareholder value.

The most recent analyst rating on (PETS) stock is a Sell with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Financial Disclosures
PetMed Express Announces $1.2 Million Trade Name Impairment
Negative
Oct 7, 2025

On October 1, 2025, PetMed Express announced a $1.2 million non-cash impairment of its PCRX trade name for the quarter ended March 31, 2025, due to reduced actual and forecasted revenues. This impairment does not require future cash expenditures but highlights potential financial challenges, as the company also faces a sustained decline in its stock price, which may indicate further goodwill impairments affecting its financial condition and capital access.

The most recent analyst rating on (PETS) stock is a Sell with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Executive/Board Changes
PetMed Express Approves Salary for Interim CEO
Neutral
Sep 12, 2025

On September 8, 2025, PetMed Express, Inc.’s Board of Directors approved an initial annual base salary of $550,000 for Leslie C.G. Campbell, who began her role as Interim CEO and President on August 11, 2025. Additionally, the Board granted a restricted stock award of 10,000 shares to Douglas Krulik, the Chief Accounting Officer and Interim Principal Financial Officer, under the company’s 2024 Omnibus Incentive Plan, with the award vesting six months after the grant date.

The most recent analyst rating on (PETS) stock is a Sell with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Delistings and Listing ChangesRegulatory Filings and Compliance
PetMed Express Faces Nasdaq Compliance Deadline
Neutral
Aug 25, 2025

On August 20, 2025, PetMed Express received a notice from Nasdaq due to a delay in filing its Annual and Quarterly Reports, leading to non-compliance with Nasdaq’s listing rules. The company has until September 1, 2025, to submit a compliance plan, and if accepted, it could have until December 29, 2025, to regain compliance. The notice does not immediately affect the company’s stock listing, and PetMed Express is working diligently to file the reports promptly.

The most recent analyst rating on (PETS) stock is a Sell with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Business Operations and StrategyExecutive/Board ChangesRegulatory Filings and Compliance
PetMed Express Announces CEO and CFO Resignations
Negative
Aug 12, 2025

On August 11, 2025, PetMed Express, Inc. announced significant management changes with the resignation of CEO Sandra Campos and CFO Robyn D’Elia, both of whom entered into separation agreements to provide consulting services for three months. Leslie C.G. Campbell has been appointed as Interim CEO, and Doug Krulik as Interim CFO, as the company initiates a search for permanent replacements. These changes come amid an ongoing investigation by the Audit Committee into revenue recognition and other operational issues, potentially impacting company performance and stakeholder confidence.

The most recent analyst rating on (PETS) stock is a Sell with a $3.50 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

PetMed Express Delays Quarterly Report Filing
Aug 11, 2025

PetMed Express, Inc. has announced a delay in filing its Form 10-Q (Quarter Report) for the period ending June 30, 2025. The delay is primarily due to the need for additional time for the Audit Committee to complete an ongoing investigation, which is crucial for finalizing the company’s Form 10-K (Yearly Report) for the fiscal year ended March 31, 2025. The company anticipates filing the delayed reports as soon as the investigation is complete, although no specific timeline has been provided. PetMed Express has indicated that significant changes in financial results are expected, but a reasonable estimate cannot be made at this time due to the ongoing investigation. The company is committed to resolving these issues promptly and ensuring compliance, as evidenced by the signature of Robert Lawsky, General Counsel, on the notification.

The most recent analyst rating on (PETS) stock is a Sell with a $3.50 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Executive/Board Changes
PetMed Express Board Restructures After Director Resignation
Neutral
Jul 28, 2025

On July 24, 2025, Diana Garvis Purcel resigned from the board of directors of PetMed Express, Inc., including her roles as Chair of the Audit Committee and a member of the Audit and Compensation and Human Capital Committees. Her resignation was not due to any disagreements with the company. Following her departure, Leslie C.G. Campbell was appointed to serve on the Audit Committee and as its Chair. The board also decided to reduce its size from seven to six directors.

The most recent analyst rating on (PETS) stock is a Sell with a $3.50 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Oct 26, 2025