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Petmed Express (PETS)
NASDAQ:PETS

Petmed Express (PETS) AI Stock Analysis

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PETS

Petmed Express

(NASDAQ:PETS)

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Neutral 50 (OpenAI - 5.2)
Rating:50Neutral
Price Target:
$3.50
▲(97.74% Upside)
The score is primarily held back by weak financial performance (declining revenue, losses, and cash-flow inefficiencies) and a negative P/E tied to unprofitability, partially offset by a technically improved price trend above major moving averages. Corporate events add incremental risk due to Nasdaq filing non-compliance.
Positive Factors
Recurring e-commerce pet pharmacy model
An online platform centered on prescription and OTC pet meds with recurring monthly purchases supports predictable, repeatable revenue and higher customer lifetime value. Durable demand for preventive treatments helps stabilize sales and marketing efficiency over multi-quarter horizons.
Very low financial leverage
Extremely low debt reduces interest burden and financial distress risk, giving management flexibility to fund operations, invest in technology or supply inventory from operating cash. This balance sheet strength supports resilience through revenue cyclicality and execution of multi-quarter strategic initiatives.
Veterinarian partnerships for prescription fulfillment
Formal partnerships with veterinarians create a structural distribution advantage and prescription access barrier to entry. Those relationships improve customer acquisition and retention for prescription products, supporting stable refill volumes and a defensible market position over successive quarters.
Negative Factors
Declining revenue and negative margins
Sustained revenue contraction and negative operating/profit margins signal weakening core economics that impair reinvestment and margin recovery. If trends persist, scale advantages erode, limiting ability to fund marketing, platform improvements, or competitive pricing across multiple quarters.
Cash-flow volatility and negative FCF conversion
Volatile and negative free cash flow conversion reduces internal funding for growth, dividends, or buybacks and raises reliance on external financing. Over months this constrains strategic flexibility, slows investment in retention or tech, and elevates refinancing or liquidity risk if profitability doesn't improve.
Nasdaq compliance notice for delayed filings
Regulatory non-compliance highlights operational or reporting control weaknesses and can distract management, impair investor confidence, and risk escalated listing actions if not resolved. Persistent reporting deficiencies would materially hamper capital market access and long-term strategic options.

Petmed Express (PETS) vs. SPDR S&P 500 ETF (SPY)

Petmed Express Business Overview & Revenue Model

Company DescriptionPetMed Express, Inc., together with its subsidiaries, operates as a pet pharmacy in the United States. The company markets prescription and non-prescription pet medications, health products, and other supplies for dogs, cats, and horses. It offers non-prescription medications and supplies, such as flea and tick control products, bone and joint care products, vitamins, treats, nutritional supplements, hygiene products, and supplies; and prescription medications, including heartworm preventatives, flea and tick preventatives, arthritis, dermatitis, thyroid, diabetes, pain medications, heart/blood pressure, and other specialty medications, as well as generic substitutes. The company also sells food, beds, crates, stairs, and other pet supplies. It sells its products through its Internet website; mobile app; telephone contact center; and direct mail/print, which includes brochures and postcards, as well as television advertising under the 1-800-PetMeds and PetMeds brands. PetMed Express, Inc. was incorporated in 1996 and is headquartered in Delray Beach, Florida.
How the Company Makes MoneyPetMed Express generates revenue primarily through the sale of pet medications and health products. The company's revenue model is built on both prescription and over-the-counter products, with a significant focus on recurring purchases like monthly flea and tick treatments. The company also benefits from partnerships with veterinarians, enabling them to facilitate prescription fulfillment and reach a wider customer base. Additional revenue streams may include product sales related to pet supplies and nutritional supplements. Marketing efforts, including promotions and customer loyalty programs, further contribute to driving sales and enhancing customer retention.

Petmed Express Earnings Call Summary

Earnings Call Date:Feb 10, 2025
(Q3-2025)
|
% Change Since: |
Next Earnings Date:May 11, 2026
Earnings Call Sentiment Neutral
The earnings call highlighted significant progress in cost optimization and digital enhancements, but these were overshadowed by a notable decline in revenue and challenges in a competitive market environment. The company is focused on long-term growth and profitability, yet immediate challenges remain.
Q3-2025 Updates
Positive Updates
Return to Profitability
The company implemented cost-cutting measures and consolidation strategies, achieving $2 million in adjusted EBITDA, a $1.1 million improvement year-over-year, while lowering G&A expenses by $2.6 million compared to last year.
Inventory Optimization Success
Inventory efficiency improved significantly with inventory turn rising to 1.5 in Q3 from 1.1 in Q2 and 0.9 last year, alongside a 66% reduction in total inventory on hand.
Digital Enhancements
The company refreshed its website and mobile apps, and introduced Buy Now, Pay Later, resulting in 84,000 gross new customers and an increase in average order value by 7%.
Negative Updates
Revenue Decline
Net sales for the third quarter were $53 million, compared to $65.3 million in the same period last year, marking a 19% decline primarily due to a 34% reduction in gross advertising.
Competitive Market Challenges
The company faced a highly competitive and promotional holiday environment, leading to a strategic decision to prioritize margin protection over aggressive promotions, resulting in lower sales and new customer acquisition.
Net Loss
The company reported a net loss for the third quarter of $700,000 or $0.03 per diluted share, although this was an improvement compared to a net loss of $2 million or $0.10 per diluted share last year.
Company Guidance
During the PetMed Express Third Quarter Financial Results Conference Call for fiscal year 2025, CEO Sandra Campos outlined the company's strategic initiatives aimed at returning to profitability and driving sustainable growth. Key metrics highlighted include achieving $2 million in adjusted EBITDA for the quarter, a $1.1 million year-over-year improvement, and a reduction in G&A expenses by $2.6 million compared to last year. The company also reported 63,000 new customers with shipped orders and an increase in the average order value (AOV) by 7% to $108. Inventory efficiency improved, with inventory turn rising to 1.5 in Q3, alongside a 66% reduction in total inventory on hand. The company is focusing on enhancing the digital shopping experience, optimizing their product mix, and improving operational efficiencies. Despite a challenging competitive landscape, PetMed remains committed to customer engagement and financial discipline, as evidenced by a deliberate reduction in gross advertising spend by $2.8 million year-over-year to protect margins.

Petmed Express Financial Statement Overview

Summary
Income statement weakness (TTM revenue decline of -7.23% and negative net profit/EBIT margins) and cash-flow challenges (volatile/inefficient cash conversion and negative free cash flow to net income ratio) outweigh the balance sheet strength of very low leverage (debt-to-equity 0.0117). Negative ROE reinforces profitability pressure.
Income Statement
45
Neutral
Petmed Express has experienced a decline in revenue growth, with a negative growth rate of -7.23% in the TTM period. The company is facing challenges with profitability, as indicated by negative net profit and EBIT margins. The gross profit margin remains moderate at 29.70%, but the overall income statement reflects financial struggles, particularly in maintaining profitability.
Balance Sheet
55
Neutral
The balance sheet shows a low debt-to-equity ratio of 0.0117, indicating minimal leverage, which is a positive aspect. However, the return on equity is negative, reflecting the company's inability to generate profit from its equity base. The equity ratio stands at 42.94%, suggesting a stable capital structure, but the negative ROE highlights profitability concerns.
Cash Flow
40
Negative
Cash flow analysis reveals a significant decline in free cash flow, with a growth rate of 611.79% in the TTM period, indicating volatility. The operating cash flow to net income ratio is low, suggesting inefficiencies in converting income into cash. The free cash flow to net income ratio is negative, further emphasizing cash flow challenges.
BreakdownTTMDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue194.99M226.97M274.10M256.58M273.42M303.58M
Gross Profit58.39M69.14M77.71M71.01M75.34M84.32M
EBITDA-39.18M6.71M783.00K10.99M29.81M32.96M
Net Income-55.02M-6.27M-7.46M5.14M21.10M23.92M
Balance Sheet
Total Assets100.30M148.70M169.88M170.00M176.32M187.50M
Cash, Cash Equivalents and Short-Term Investments36.10M54.72M55.30M104.09M111.08M118.72M
Total Debt768.00K996.00K1.45M995.00K0.000.00
Total Liabilities57.24M63.57M73.15M60.04M34.13M46.22M
Stockholders Equity43.06M85.13M96.73M109.97M142.19M141.28M
Cash Flow
Free Cash Flow-33.87M-395.00K-194.00K22.54M16.75M37.64M
Operating Cash Flow-27.88M4.72M4.32M27.80M18.50M40.08M
Investing Cash Flow-5.99M-5.11M-40.67M-10.26M-1.75M-2.43M
Financing Cash Flow-292.00K-181.00K-12.44M-24.54M-24.38M-22.69M

Petmed Express Technical Analysis

Technical Analysis Sentiment
Neutral
Last Price1.77
Price Trends
50DMA
2.83
Positive
100DMA
2.71
Positive
200DMA
3.06
Positive
Market Momentum
MACD
0.06
Positive
RSI
48.60
Neutral
STOCH
19.20
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PETS, the sentiment is Neutral. The current price of 1.77 is below the 20-day moving average (MA) of 3.34, below the 50-day MA of 2.83, and below the 200-day MA of 3.06, indicating a neutral trend. The MACD of 0.06 indicates Positive momentum. The RSI at 48.60 is Neutral, neither overbought nor oversold. The STOCH value of 19.20 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Neutral sentiment for PETS.

Petmed Express Risk Analysis

Petmed Express disclosed 33 risk factors in its most recent earnings report. Petmed Express reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Petmed Express Peers Comparison

Overall Rating
UnderperformOutperform
Sector (51)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
53
Neutral
$129.61M-4.27-63.41%-87.59%11.53%
51
Neutral
$7.86B-0.30-43.30%2.27%22.53%-2.21%
50
Neutral
$68.17M-1.20-78.89%-24.81%-5344.15%
50
Neutral
$184.67M-0.99-63.96%-28.50%
49
Neutral
$155.96M-18.9430.71%73.43%
48
Neutral
$63.10M-6.52-7.46%73.05%
* Healthcare Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
PETS
Petmed Express
3.19
-1.62
-33.68%
YI
111
7.30
0.71
10.77%
LFMD
LifeMD
3.24
-2.47
-43.26%
SRZN
Surrozen
21.55
10.64
97.48%
ADAG
Adagene
2.75
0.84
43.98%

Petmed Express Corporate Events

Executive/Board ChangesShareholder Meetings
PetMed Express Shareholders Approve Directors, Pay and Auditor
Positive
Jan 23, 2026

At its January 21, 2026 Annual Meeting of Shareholders, PetMed Express reported that 15,506,165 of 21,372,021 eligible shares were represented in person or by proxy, constituting a quorum and allowing the company to conduct official business on the matters presented. Shareholders elected all five board nominees to serve until the next annual meeting, approved on an advisory basis the compensation of the company’s named executive officers, and ratified Baker Tilly US, LLP as the independent registered public accounting firm for fiscal year 2026, reinforcing continuity in governance, executive pay practices, and audit oversight for the company and its stakeholders.

The most recent analyst rating on (PETS) stock is a Hold with a $3.50 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Business Operations and StrategyExecutive/Board Changes
PetMed Express Extends Shareholder Rights Plan
Neutral
Nov 26, 2025

On November 26, 2025, PetMed Express announced an amendment to its shareholder rights plan, extending its expiration date to December 2, 2026, to protect shareholder investments and prevent control acquisition without a premium. Additionally, the Board approved a salary increase for Douglas Krulik, the Interim Principal Financial Officer, effective August 30, 2025, and entered into a severance agreement with him.

The most recent analyst rating on (PETS) stock is a Hold with a $1.50 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Delistings and Listing ChangesFinancial DisclosuresRegulatory Filings and Compliance
PetMed Express Faces Nasdaq Compliance Notice
Negative
Nov 13, 2025

PetMed Express, Inc. announced on November 13, 2025, that it received a notice from Nasdaq due to delays in filing its quarterly reports for periods ending June 30 and September 30, 2025. This non-compliance with Nasdaq’s listing rules requires the company to update its compliance plan by November 28, 2025. The notice does not immediately affect the company’s stock listing, and PetMed is working to complete the filings promptly. Additionally, preliminary second-quarter results indicate a decline in net sales compared to the previous year, with estimated sales ranging from $43.4 million to $44.5 million.

The most recent analyst rating on (PETS) stock is a Hold with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Jan 24, 2026