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Petmed Express (PETS)
NASDAQ:PETS

Petmed Express (PETS) AI Stock Analysis

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Petmed Express

(NASDAQ:PETS)

53Neutral
Petmed Express shows a mixed financial performance with strong balance sheet stability but weak profitability and inconsistent cash flow. Technical analysis indicates a bearish trend with oversold conditions, while valuation metrics suggest the stock may be overvalued. The earnings call highlights progress in profitability and strategic investments, but challenges remain in sales and competitive pressures. Overall, the stock score reflects these combined factors, indicating moderate potential with significant risks.
Positive Factors
Financial Stability
The business is well-capitalized to make it through the turnaround, with $50M of cash and no debt.
Management Strategy
The new strategy is focused on consolidating brands, improving the supply chain, focusing on customer retention, driving site traffic, improving the marketing approach, and upgrading the technology platforms.
Negative Factors
Customer Retention
The company is likely losing customers to competitors with the absence of promotions.
Financial Performance
The business has not shown growth on an organic basis in over 12 quarters, which is largely driven by competitive pressures.
Revenue Decline
Q2 revenue declined 16% to $59.6M, which was below the $66.0M estimate, indicating customers reduced spending or sought promotions from competitors.

Petmed Express (PETS) vs. S&P 500 (SPY)

Petmed Express Business Overview & Revenue Model

Company DescriptionPetmed Express, Inc., doing business as 1-800-PetMeds, operates as a leading nationwide pet pharmacy in the United States. The company is primarily involved in the retail of prescription and non-prescription pet medications and health products for dogs, cats, and horses directly to the consumer. Utilizing a direct-to-consumer sales model, Petmed Express offers a wide selection of products including prescription medications, over-the-counter products, and pet wellness products through its website and call center.
How the Company Makes MoneyPetmed Express makes money by selling pet medications and health-related products through its online platform and call center. The company's revenue model is primarily based on the retail sale of prescription and non-prescription medications, where customers purchase products directly from Petmed Express. Key revenue streams include sales of prescription medications, which require a prescription from a vet, and non-prescription products such as flea and tick control, nutritional supplements, and hygiene products. Petmed Express benefits from its direct-to-consumer model, which eliminates the need for physical retail locations and allows for competitive pricing. Additionally, the company has established partnerships with veterinary suppliers and manufacturers to source a comprehensive range of pet health products. Factors contributing to its earnings include a broad customer base, repeat purchases from pet owners, and the growing trend of pet humanization which drives demand for high-quality pet healthcare products.

Petmed Express Financial Statement Overview

Summary
Petmed Express exhibits a mixed financial profile with strong balance sheet stability offset by weak profitability and inconsistent cash flow performance. Operational improvements are evident with positive EBIT and EBITDA margins in TTM, yet overall profitability remains a concern. The company should focus on enhancing revenue growth and optimizing free cash flow to strengthen its financial position further.
Income Statement
The income statement reflects a challenging period for Petmed Express. While there is a positive gross profit margin of 26.22% in TTM, the net profit margin is low at 0.14%, indicating tight profitability. Revenue growth has been inconsistent, with a decline in revenue from 2023 to 2024. EBIT and EBITDA margins have improved from negative values in 2023 to positive in TTM, suggesting some operational improvements but overall financial performance remains weak.
Balance Sheet
72
Petmed Express maintains a solid balance sheet with a low debt-to-equity ratio of 0.01, indicating strong financial stability. The equity ratio of 66.43% is robust, reflecting a healthy capital structure. Return on equity is modest at 0.37%, impacted by low profitability. Cash reserves are strong, providing a cushion against potential financial volatility.
Cash Flow
The cash flow statement shows mixed performance. The operating cash flow to net income ratio is strong at 13.54, indicating effective cash generation relative to net income. However, free cash flow growth is volatile, and the free cash flow to net income ratio is low at 2.40, reflecting limited free cash flow relative to earnings. While cash flow from operations is stable, improvements in free cash flow are necessary.
Breakdown
Mar 2024Mar 2023Mar 2022Mar 2021Mar 2020
Income StatementTotal Revenue
281.06M256.86M273.42M309.21M284.13M
Gross Profit
78.65M71.01M78.08M89.95M81.25M
EBIT
-8.16M-1.43M25.71M37.59M30.98M
EBITDA
-1.11M2.12M28.45M40.01M33.23M
Net Income Common Stockholders
-7.46M233.00K18.72M23.92M25.85M
Balance SheetCash, Cash Equivalents and Short-Term Investments
55.30M104.09M111.08M118.72M103.76M
Total Assets
169.88M164.12M176.32M187.50M155.32M
Total Debt
1.45M0.000.000.000.00
Net Debt
-53.84M-104.09M-111.08M-118.72M-103.76M
Total Liabilities
73.15M40.32M34.13M46.22M25.31M
Stockholders Equity
96.73M123.80M142.19M141.28M130.01M
Cash FlowFree Cash Flow
-194.00K22.54M16.75M37.64M36.53M
Operating Cash Flow
4.32M27.80M18.50M40.08M38.84M
Investing Cash Flow
-40.67M-10.26M-1.75M-2.43M-2.31M
Financing Cash Flow
-12.44M-24.54M-24.38M-22.69M-33.30M

Petmed Express Technical Analysis

Technical Analysis Sentiment
Neutral
Last Price3.58
Price Trends
50DMA
3.73
Negative
100DMA
4.32
Negative
200DMA
4.16
Negative
Market Momentum
MACD
-0.03
Negative
RSI
52.00
Neutral
STOCH
70.71
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PETS, the sentiment is Neutral. The current price of 3.58 is above the 20-day moving average (MA) of 3.34, below the 50-day MA of 3.73, and below the 200-day MA of 4.16, indicating a neutral trend. The MACD of -0.03 indicates Negative momentum. The RSI at 52.00 is Neutral, neither overbought nor oversold. The STOCH value of 70.71 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Neutral sentiment for PETS.

Petmed Express Risk Analysis

Petmed Express disclosed 33 risk factors in its most recent earnings report. Petmed Express reported the most risks in the “Finance & Corporate” category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Petmed Express Peers Comparison

Overall Rating
UnderperformOutperform
Sector (52)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
63
Neutral
$77.77M11.104.68%-0.83%-38.41%
53
Neutral
$73.12M330.840.36%-10.82%
52
Neutral
$5.21B3.55-41.91%2.83%15.12%0.42%
43
Neutral
$83.42M-44.03%86.65%
SYSY
41
Neutral
$85.70M17.80-27.49%-3.53%-2848.11%
41
Neutral
$81.09M-46.26%-61.95%
VOVOR
33
Underperform
$70.52M-94.52%2.98%
* Healthcare Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
PETS
Petmed Express
3.58
-0.70
-16.36%
FONR
Fonar
12.55
-4.93
-28.20%
SY
So-Young International
0.83
-0.49
-37.12%
VOR
Vor Biopharma
0.16
-1.65
-91.16%
CLYM
Climb Bio
1.19
-7.76
-86.70%
ZURA
Zura Bio
1.26
-3.34
-72.61%

Petmed Express Earnings Call Summary

Earnings Call Date:Feb 10, 2025
(Q3-2025)
|
% Change Since: -32.07%|
Next Earnings Date:May 12, 2025
Earnings Call Sentiment Neutral
The earnings call presented a mixed picture with significant progress in profitability and cost-cutting measures, alongside challenges in sales and competitive pressures. The company is making strategic investments to modernize its technology and improve customer experience, aiming for long-term growth.
Q3-2025 Updates
Positive Updates
Return to Profitability
The company achieved $2 million in adjusted EBITDA, representing a $1.1 million improvement year-over-year, with a reduction of G&A expenses by $2.6 million.
Cost Cutting Achievements
Implemented cost-cutting measures and consolidation strategies targeting $5 million in annualized savings, on track to meet this milestone.
Inventory Efficiency Improvement
Inventory efficiency improved with inventory turn rising to 1.5 in Q3, alongside a 66% reduction in total inventory on hand.
Technological Advancements
Website and mobile enhancements, including a full website refresh and the relaunch of iOS and Android mobile apps, were implemented to modernize the tech stack.
Negative Updates
Decline in Net Sales
Net sales were $53 million, a 19% decline from $65.3 million in the same period last year, primarily driven by a 34% reduction in gross advertising.
Competitive Holiday Environment
The company faced a highly competitive and promotional holiday environment, leading to a strategic decision to prioritize margin protection over aggressive promotions, resulting in lower sales and new customer acquisition.
Challenges in Customer Conversion
Lower conversion rates were noted despite increased channel visits, with ongoing efforts to address these challenges through search functionality improvements and visible promotions.
Company Guidance
During the PetMed Express fiscal third quarter 2025 earnings call, CEO Sandra Campos outlined key strategic initiatives aimed at repositioning the company for long-term success. The company reported achieving $2 million in adjusted EBITDA, marking a $1.1 million improvement year-over-year, alongside a reduction in general and administrative expenses by $2.6 million compared to the previous year. Despite a 19% decline in net sales to $53 million, largely due to a 34% reduction in gross advertising spend, the company focused on profitability by implementing cost-cutting measures, including a $5 million target in annualized savings from integrating PetCareRx operations. PetMed also highlighted digital enhancements, such as a full website refresh and app relaunch, which contributed to an increase in gross new customers to 84,000. Additionally, the average order value saw a 7% increase to $108. Inventory efficiency improved significantly, with inventory turn rising to 1.5 and a 66% reduction in total inventory on hand. While navigating a competitive market environment, PetMed emphasized its commitment to financial efficiency, customer experience enhancement, and capturing market share in the companion animal health sector.

Petmed Express Corporate Events

Executive/Board ChangesBusiness Operations and Strategy
PetMed Express Appoints Peter Batushansky to Board
Neutral
Apr 9, 2025

On April 9, 2025, PetMed Express, Inc. announced the appointment of Peter Batushansky to its Board of Directors, expanding the board from six to seven members. Mr. Batushansky, who brings over 20 years of experience in retail, pet, healthcare, and private equity, will also serve on the Audit and Corporate Governance and Nominating Committees. His appointment is part of the company’s strategic board refreshment to support its transformation strategy. Concurrently, longtime board member and former Chairman Dr. Gian Fulgoni announced his intention to retire at the 2025 annual shareholders’ meeting, after which the board will revert to six members.

Spark’s Take on PETS Stock

According to Spark, TipRanks’ AI Analyst, PETS is a Neutral.

Petmed Express’s overall stock score reflects a mixed financial and strategic outlook. Strong balance sheet stability is offset by weak profitability and overvaluation concerns. The recent earnings call highlights improvements in profitability and cost management, but declining sales and a challenging competitive environment weigh on the score. Technical indicators suggest bearish trends, further impacting the overall assessment.

To see Spark’s full report on PETS stock, click here.

Glossary
OutperformA stock rated as "Outperform" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock is likely to deliver higher returns compared to the average returns of other stocks in the same sector or market index. Investors might consider this stock a good buying opportunity.
NeutralA stock rated as "Neutral" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly attractive nor unattractive for investment. Investors may consider holding onto the stock, as it is not expected to either significantly outperform or underperform the market.
UnderperformA stock rated as "Underperform" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock may deliver lower returns compared to the average returns of other stocks in the same sector or market index. Investors might consider selling the stock or avoiding it as an investment.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.