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Petmed Express (PETS)
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Petmed Express (PETS) AI Stock Analysis

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PETS

Petmed Express

(NASDAQ:PETS)

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Neutral 43 (OpenAI - 4o)
Rating:43Neutral
Price Target:
$1.50
▼(-41.63% Downside)
Petmed Express faces significant financial and technical challenges. The company's declining revenues and profitability issues are compounded by bearish technical indicators and a negative P/E ratio. These factors suggest a cautious outlook for the stock.
Positive Factors
Strong Balance Sheet
A strong balance sheet with low leverage provides financial stability and flexibility, allowing the company to navigate challenges and invest in growth opportunities.
Stable Gross Profit Margin
A stable gross profit margin indicates effective cost management, which is crucial for maintaining profitability amidst revenue fluctuations.
Management Changes
New leadership can bring fresh perspectives and strategies, potentially improving operational efficiency and strategic direction, which is vital for long-term success.
Negative Factors
Declining Revenue
Declining revenue indicates challenges in market competitiveness and customer retention, which can impact long-term growth and profitability.
Profitability Challenges
Ongoing profitability issues suggest operational inefficiencies and market pressures, which can hinder investment in growth and innovation.
Cash Flow Issues
Weak cash flow generation limits the company's ability to reinvest in the business, pay down debt, and return capital to shareholders, affecting long-term sustainability.

Petmed Express (PETS) vs. SPDR S&P 500 ETF (SPY)

Petmed Express Business Overview & Revenue Model

Company DescriptionPetMed Express, Inc. (PETS) is a leading online pet pharmacy that specializes in providing prescription and non-prescription pet medications, health products, and supplies directly to pet owners. The company caters primarily to the companion animal sector, including dogs and cats, and offers a wide range of products such as flea and tick control, heartworm prevention, vitamins, and dental care items. By leveraging an e-commerce platform, PetMed Express aims to enhance the accessibility and affordability of pet healthcare products.
How the Company Makes MoneyPetMed Express generates revenue primarily through the sale of pet medications and health products. The company's revenue model is built on both prescription and over-the-counter products, with a significant focus on recurring purchases like monthly flea and tick treatments. The company also benefits from partnerships with veterinarians, enabling them to facilitate prescription fulfillment and reach a wider customer base. Additional revenue streams may include product sales related to pet supplies and nutritional supplements. Marketing efforts, including promotions and customer loyalty programs, further contribute to driving sales and enhancing customer retention.

Petmed Express Earnings Call Summary

Earnings Call Date:Feb 10, 2025
(Q3-2025)
|
% Change Since: |
Next Earnings Date:Nov 03, 2025
Earnings Call Sentiment Neutral
The earnings call highlighted significant progress in cost optimization and digital enhancements, but these were overshadowed by a notable decline in revenue and challenges in a competitive market environment. The company is focused on long-term growth and profitability, yet immediate challenges remain.
Q3-2025 Updates
Positive Updates
Return to Profitability
The company implemented cost-cutting measures and consolidation strategies, achieving $2 million in adjusted EBITDA, a $1.1 million improvement year-over-year, while lowering G&A expenses by $2.6 million compared to last year.
Inventory Optimization Success
Inventory efficiency improved significantly with inventory turn rising to 1.5 in Q3 from 1.1 in Q2 and 0.9 last year, alongside a 66% reduction in total inventory on hand.
Digital Enhancements
The company refreshed its website and mobile apps, and introduced Buy Now, Pay Later, resulting in 84,000 gross new customers and an increase in average order value by 7%.
Negative Updates
Revenue Decline
Net sales for the third quarter were $53 million, compared to $65.3 million in the same period last year, marking a 19% decline primarily due to a 34% reduction in gross advertising.
Competitive Market Challenges
The company faced a highly competitive and promotional holiday environment, leading to a strategic decision to prioritize margin protection over aggressive promotions, resulting in lower sales and new customer acquisition.
Net Loss
The company reported a net loss for the third quarter of $700,000 or $0.03 per diluted share, although this was an improvement compared to a net loss of $2 million or $0.10 per diluted share last year.
Company Guidance
During the PetMed Express Third Quarter Financial Results Conference Call for fiscal year 2025, CEO Sandra Campos outlined the company's strategic initiatives aimed at returning to profitability and driving sustainable growth. Key metrics highlighted include achieving $2 million in adjusted EBITDA for the quarter, a $1.1 million year-over-year improvement, and a reduction in G&A expenses by $2.6 million compared to last year. The company also reported 63,000 new customers with shipped orders and an increase in the average order value (AOV) by 7% to $108. Inventory efficiency improved, with inventory turn rising to 1.5 in Q3, alongside a 66% reduction in total inventory on hand. The company is focusing on enhancing the digital shopping experience, optimizing their product mix, and improving operational efficiencies. Despite a challenging competitive landscape, PetMed remains committed to customer engagement and financial discipline, as evidenced by a deliberate reduction in gross advertising spend by $2.8 million year-over-year to protect margins.

Petmed Express Financial Statement Overview

Summary
Petmed Express is facing financial challenges with declining revenues and profitability issues. The balance sheet remains strong with low leverage, but cash flow concerns persist. The company needs to address its profitability and cash flow generation to improve its financial health.
Income Statement
45
Neutral
Petmed Express has experienced declining revenue over the past year, with a revenue growth rate of -8.11%. The company is facing profitability challenges, as evidenced by negative net profit and EBIT margins. However, the gross profit margin remains relatively stable at 30.46%, indicating some resilience in cost management.
Balance Sheet
60
Neutral
The balance sheet shows a strong equity position with a low debt-to-equity ratio of 0.0117, suggesting low financial leverage and risk. However, the return on equity is negative, reflecting the company's recent losses. The equity ratio is healthy, indicating a solid capital structure.
Cash Flow
40
Negative
Cash flow analysis reveals a significant decline in free cash flow, with a growth rate of -146.15%. The operating cash flow to net income ratio is low, indicating challenges in converting income into cash. The negative free cash flow to net income ratio further highlights cash flow issues.
BreakdownTTMDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue226.97M226.97M281.06M256.86M273.42M303.58M
Gross Profit67.42M69.14M78.65M71.01M76.94M84.32M
EBITDA6.71M6.71M-1.11M10.99M27.03M32.96M
Net Income-6.27M-6.27M-7.46M5.14M18.72M23.92M
Balance Sheet
Total Assets148.70M148.70M169.88M167.48M176.32M187.50M
Cash, Cash Equivalents and Short-Term Investments54.72M54.72M55.30M104.09M111.08M118.72M
Total Debt996.00K996.00K1.45M995.00K0.000.00
Total Liabilities63.57M63.57M73.15M57.51M34.13M46.22M
Stockholders Equity85.13M85.13M96.73M123.80M142.19M141.28M
Cash Flow
Free Cash Flow-395.00K-395.00K-194.00K22.54M16.75M37.64M
Operating Cash Flow4.72M4.72M4.32M27.80M18.50M40.08M
Investing Cash Flow-5.11M-5.11M-40.67M-10.26M-1.75M-2.43M
Financing Cash Flow-181.00K-181.00K-12.44M-24.54M-24.38M-22.69M

Petmed Express Technical Analysis

Technical Analysis Sentiment
Negative
Last Price2.57
Price Trends
50DMA
2.50
Negative
100DMA
2.84
Negative
200DMA
3.33
Negative
Market Momentum
MACD
-0.24
Positive
RSI
27.77
Positive
STOCH
2.52
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PETS, the sentiment is Negative. The current price of 2.57 is above the 20-day moving average (MA) of 2.31, above the 50-day MA of 2.50, and below the 200-day MA of 3.33, indicating a bearish trend. The MACD of -0.24 indicates Positive momentum. The RSI at 27.77 is Positive, neither overbought nor oversold. The STOCH value of 2.52 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for PETS.

Petmed Express Risk Analysis

Petmed Express disclosed 33 risk factors in its most recent earnings report. Petmed Express reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Petmed Express Peers Comparison

Overall Rating
UnderperformOutperform
Sector (51)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
51
Neutral
$7.86B-0.30-43.30%2.27%22.53%-2.21%
47
Neutral
$185.32M30.71%73.43%
43
Neutral
$35.31M-19.25%14.47%
43
Neutral
$107.90M-0.90-63.96%-28.50%
42
Neutral
$80.12M-2.64-63.41%-87.59%11.53%
38
Underperform
$38.38M-3.73-3.54%77.98%
* Healthcare Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
PETS
Petmed Express
1.61
-3.15
-66.18%
YI
111
3.66
-2.50
-40.58%
LFMD
LifeMD
3.85
-2.62
-40.49%
SRZN
Surrozen
13.20
4.11
45.21%
ADAG
Adagene
1.80
-0.47
-20.70%

Petmed Express Corporate Events

Delistings and Listing ChangesFinancial DisclosuresRegulatory Filings and Compliance
PetMed Express Faces Nasdaq Compliance Notice
Negative
Nov 13, 2025

PetMed Express, Inc. announced on November 13, 2025, that it received a notice from Nasdaq due to delays in filing its quarterly reports for periods ending June 30 and September 30, 2025. This non-compliance with Nasdaq’s listing rules requires the company to update its compliance plan by November 28, 2025. The notice does not immediately affect the company’s stock listing, and PetMed is working to complete the filings promptly. Additionally, preliminary second-quarter results indicate a decline in net sales compared to the previous year, with estimated sales ranging from $43.4 million to $44.5 million.

The most recent analyst rating on (PETS) stock is a Hold with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

PetMed Express Delays Quarterly Report Filing
Nov 13, 2025

PetMed Express, Inc. has announced a delay in filing its Form 10-Q (Quarter Report) for the period ending September 30, 2025. The delay is primarily due to the need to first complete and file the previous quarter’s report, which was postponed due to an investigation by the company’s Audit Committee. The company expects to file the delayed report within five calendar days following the due date. Preliminary financial results indicate a significant decrease in net sales compared to the same period last year, with sales estimated between $43.4 million and $44.5 million for the three-month period. The company is also analyzing a potential goodwill impairment charge. PetMed Express is actively working on compliance, with the notification signed by Douglas Krulik, Chief Accounting Officer and Interim Principal Financial Officer.

The most recent analyst rating on (PETS) stock is a Hold with a $2.50 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Business Operations and StrategyExecutive/Board Changes
Petmed Express Appoints Interim CEO and President
Positive
Oct 21, 2025

On October 19, 2025, PetMed Express appointed James LaCamp as a director and Audit Committee Chair, effective immediately. LaCamp, with nearly two decades of experience in finance and accounting, is expected to enhance the company’s financial governance and oversight. Additionally, on October 20, 2025, the company entered into an Interim Executive Employment Agreement with Leslie C.G. Campbell, who will serve as Interim CEO and President for a year, highlighting the company’s strategic focus on board composition and leadership to drive growth and shareholder value.

The most recent analyst rating on (PETS) stock is a Sell with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Financial Disclosures
PetMed Express Announces $1.2 Million Trade Name Impairment
Negative
Oct 7, 2025

On October 1, 2025, PetMed Express announced a $1.2 million non-cash impairment of its PCRX trade name for the quarter ended March 31, 2025, due to reduced actual and forecasted revenues. This impairment does not require future cash expenditures but highlights potential financial challenges, as the company also faces a sustained decline in its stock price, which may indicate further goodwill impairments affecting its financial condition and capital access.

The most recent analyst rating on (PETS) stock is a Sell with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Executive/Board Changes
PetMed Express Approves Salary for Interim CEO
Neutral
Sep 12, 2025

On September 8, 2025, PetMed Express, Inc.’s Board of Directors approved an initial annual base salary of $550,000 for Leslie C.G. Campbell, who began her role as Interim CEO and President on August 11, 2025. Additionally, the Board granted a restricted stock award of 10,000 shares to Douglas Krulik, the Chief Accounting Officer and Interim Principal Financial Officer, under the company’s 2024 Omnibus Incentive Plan, with the award vesting six months after the grant date.

The most recent analyst rating on (PETS) stock is a Sell with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Delistings and Listing ChangesRegulatory Filings and Compliance
PetMed Express Faces Nasdaq Compliance Deadline
Neutral
Aug 25, 2025

On August 20, 2025, PetMed Express received a notice from Nasdaq due to a delay in filing its Annual and Quarterly Reports, leading to non-compliance with Nasdaq’s listing rules. The company has until September 1, 2025, to submit a compliance plan, and if accepted, it could have until December 29, 2025, to regain compliance. The notice does not immediately affect the company’s stock listing, and PetMed Express is working diligently to file the reports promptly.

The most recent analyst rating on (PETS) stock is a Sell with a $3.00 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Nov 21, 2025