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Petmed Express (PETS)
NASDAQ:PETS

Petmed Express (PETS) AI Stock Analysis

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PETS

Petmed Express

(NASDAQ:PETS)

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Neutral 41 (OpenAI - 5.2)
Rating:41Neutral
Price Target:
$3.00
▲(69.49% Upside)
Action:ReiteratedDate:02/07/26
The score is driven primarily by sharply deteriorating financial performance (losses, contracting revenue, and cash burn). Technicals also remain weak with bearish trend indicators despite oversold readings. Valuation is difficult to support due to negative earnings, and corporate events add incremental risk due to the Nasdaq compliance notice.
Positive Factors
Low leverage / solvency flexibility
Very low debt-to-equity (~0.02) materially reduces near-term insolvency risk and preserves financing flexibility. Over a 2–6 month horizon this allows management to prioritize operational fixes or invest in retention initiatives without sizable interest burdens or immediate refinancing pressure.
Direct-to-consumer pharmacy model
A dedicated e-commerce pharmacy and fulfillment capability creates durable operational moats: recurring prescription demand, autoship/subscription potential, and direct customer relationships. These structural assets support repeat revenue, retention and margin preservation over the medium term if execution stabilizes.
Governance continuity
Re-election of the full board and auditor ratification provide governance continuity during a turnaround period. Stable oversight reduces execution risk for multi-month strategic actions, helping ensure leadership consistency for cost-control, operational fixes, or negotiations with suppliers and partners.
Negative Factors
Negative operating and free cash flow
Sustained cash burn (OCF -$16.6M, FCF -$22.9M, FCF down ~32%) erodes liquidity and constrains strategic options. Over several months this reduces ability to fund marketing, inventory or tech investments and may force asset sales, cost cuts, or dilutive financing if not reversed.
Sharp deterioration in profitability and revenue
Movement from prior-year profitability to a large net loss and declining revenue signals structural demand or cost issues. With gross margin near 29%, operating costs now drive deep losses; without durable demand recovery or cost restructuring, profitability risks persisting for multiple quarters.
Nasdaq compliance / reporting risk
A Nasdaq compliance notice over delayed filings indicates control or process weaknesses and raises regulatory risk. Persistent reporting issues can lead to sanctions or listing threats, distract management, and impair stakeholder confidence during a multi-month turnaround or capital-raising effort.

Petmed Express (PETS) vs. SPDR S&P 500 ETF (SPY)

Petmed Express Business Overview & Revenue Model

Company DescriptionPetMed Express, Inc., together with its subsidiaries, operates as a pet pharmacy in the United States. The company markets prescription and non-prescription pet medications, health products, and other supplies for dogs, cats, and horses. It offers non-prescription medications and supplies, such as flea and tick control products, bone and joint care products, vitamins, treats, nutritional supplements, hygiene products, and supplies; and prescription medications, including heartworm preventatives, flea and tick preventatives, arthritis, dermatitis, thyroid, diabetes, pain medications, heart/blood pressure, and other specialty medications, as well as generic substitutes. The company also sells food, beds, crates, stairs, and other pet supplies. It sells its products through its Internet website; mobile app; telephone contact center; and direct mail/print, which includes brochures and postcards, as well as television advertising under the 1-800-PetMeds and PetMeds brands. PetMed Express, Inc. was incorporated in 1996 and is headquartered in Delray Beach, Florida.
How the Company Makes MoneyPetMed Express generates revenue primarily through the sale of pet medications and health products. The company's revenue model is built on both prescription and over-the-counter products, with a significant focus on recurring purchases like monthly flea and tick treatments. The company also benefits from partnerships with veterinarians, enabling them to facilitate prescription fulfillment and reach a wider customer base. Additional revenue streams may include product sales related to pet supplies and nutritional supplements. Marketing efforts, including promotions and customer loyalty programs, further contribute to driving sales and enhancing customer retention.

Petmed Express Earnings Call Summary

Earnings Call Date:Feb 10, 2025
(Q3-2025)
|
% Change Since: |
Next Earnings Date:May 11, 2026
Earnings Call Sentiment Neutral
The earnings call highlighted significant progress in cost optimization and digital enhancements, but these were overshadowed by a notable decline in revenue and challenges in a competitive market environment. The company is focused on long-term growth and profitability, yet immediate challenges remain.
Q3-2025 Updates
Positive Updates
Return to Profitability
The company implemented cost-cutting measures and consolidation strategies, achieving $2 million in adjusted EBITDA, a $1.1 million improvement year-over-year, while lowering G&A expenses by $2.6 million compared to last year.
Inventory Optimization Success
Inventory efficiency improved significantly with inventory turn rising to 1.5 in Q3 from 1.1 in Q2 and 0.9 last year, alongside a 66% reduction in total inventory on hand.
Digital Enhancements
The company refreshed its website and mobile apps, and introduced Buy Now, Pay Later, resulting in 84,000 gross new customers and an increase in average order value by 7%.
Negative Updates
Revenue Decline
Net sales for the third quarter were $53 million, compared to $65.3 million in the same period last year, marking a 19% decline primarily due to a 34% reduction in gross advertising.
Competitive Market Challenges
The company faced a highly competitive and promotional holiday environment, leading to a strategic decision to prioritize margin protection over aggressive promotions, resulting in lower sales and new customer acquisition.
Net Loss
The company reported a net loss for the third quarter of $700,000 or $0.03 per diluted share, although this was an improvement compared to a net loss of $2 million or $0.10 per diluted share last year.
Company Guidance
During the PetMed Express Third Quarter Financial Results Conference Call for fiscal year 2025, CEO Sandra Campos outlined the company's strategic initiatives aimed at returning to profitability and driving sustainable growth. Key metrics highlighted include achieving $2 million in adjusted EBITDA for the quarter, a $1.1 million year-over-year improvement, and a reduction in G&A expenses by $2.6 million compared to last year. The company also reported 63,000 new customers with shipped orders and an increase in the average order value (AOV) by 7% to $108. Inventory efficiency improved, with inventory turn rising to 1.5 in Q3, alongside a 66% reduction in total inventory on hand. The company is focusing on enhancing the digital shopping experience, optimizing their product mix, and improving operational efficiencies. Despite a challenging competitive landscape, PetMed remains committed to customer engagement and financial discipline, as evidenced by a deliberate reduction in gross advertising spend by $2.8 million year-over-year to protect margins.

Petmed Express Financial Statement Overview

Summary
Income statement and cash flow are very weak: TTM revenue declined (-6.32%), profitability swung to a large net loss (net margin ~-35.5%), and both operating cash flow (-$16.6M) and free cash flow (-$22.9M) are negative. The key offset is low leverage (debt-to-equity ~0.02), but equity has fallen sharply (to ~$32.8M TTM) and ROE is deeply negative (~-122%), indicating material financial deterioration.
Income Statement
22
Negative
TTM (Trailing-Twelve-Months) results show a sharp deterioration in profitability: revenue declined (-6.32%) and the company generated a large net loss (net margin about -35.5%) with deeply negative operating profitability. While gross margin remains near ~29%, it is not sufficient to cover operating costs. The annual trend highlights the break in earnings power: the business was solidly profitable in 2021–2022, modestly profitable in 2023, then moved to losses in 2024–2025, signaling weakening demand and/or higher cost structure.
Balance Sheet
55
Neutral
Leverage is very low (TTM debt-to-equity ~0.02), which materially reduces solvency risk and provides flexibility. However, the equity base has fallen significantly versus prior years (from ~$141–142M in 2021–2022 to ~$32.8M TTM), reflecting sustained losses and value erosion. Returns to shareholders are deeply negative TTM (return on equity about -122%), so despite low debt, the balance sheet is being pressured by ongoing operating underperformance.
Cash Flow
18
Very Negative
TTM (Trailing-Twelve-Months) cash generation is weak: operating cash flow is negative (-$16.6M) and free cash flow is meaningfully negative (-$22.9M), with free cash flow also shrinking further (growth about -32.3%). This is a major shift from 2021–2023 when the company produced strong positive operating cash flow and free cash flow. Although free cash flow is higher than net income in TTM (because the net loss is even larger), the core issue is cash burn, which reduces financial flexibility if it persists.
BreakdownTTMJun 2025Mar 2024Mar 2023Mar 2022Mar 2021
Income Statement
Total Revenue182.67M226.97M274.10M256.58M273.42M303.58M
Gross Profit52.94M69.14M77.71M71.01M75.34M84.32M
EBITDA-48.38M6.71M783.00K10.99M29.81M32.96M
Net Income-64.87M-6.27M-7.46M5.14M21.10M23.92M
Balance Sheet
Total Assets87.97M148.70M169.88M170.00M176.32M187.50M
Cash, Cash Equivalents and Short-Term Investments26.91M54.72M55.30M104.09M111.08M118.72M
Total Debt652.00K996.00K1.45M995.00K0.000.00
Total Liabilities55.20M63.57M73.15M60.04M34.13M46.22M
Stockholders Equity32.77M85.13M96.73M109.97M142.19M141.28M
Cash Flow
Free Cash Flow-22.92M-395.00K-194.00K22.54M16.75M37.64M
Operating Cash Flow-16.64M4.72M4.32M27.80M18.50M40.08M
Investing Cash Flow-6.28M-5.11M-40.67M-10.26M-1.75M-2.43M
Financing Cash Flow-241.00K-181.00K-12.44M-24.54M-24.38M-22.69M

Petmed Express Technical Analysis

Technical Analysis Sentiment
Negative
Last Price1.77
Price Trends
50DMA
3.19
Negative
100DMA
2.74
Positive
200DMA
3.04
Negative
Market Momentum
MACD
-0.05
Positive
RSI
44.47
Neutral
STOCH
65.53
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For PETS, the sentiment is Negative. The current price of 1.77 is below the 20-day moving average (MA) of 3.08, below the 50-day MA of 3.19, and below the 200-day MA of 3.04, indicating a bearish trend. The MACD of -0.05 indicates Positive momentum. The RSI at 44.47 is Neutral, neither overbought nor oversold. The STOCH value of 65.53 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for PETS.

Petmed Express Risk Analysis

Petmed Express disclosed 33 risk factors in its most recent earnings report. Petmed Express reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Petmed Express Peers Comparison

Overall Rating
UnderperformOutperform
Sector (51)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
53
Neutral
$155.06M-5.03-63.41%-87.59%11.53%
51
Neutral
$7.86B-0.30-43.30%2.27%22.53%-2.21%
50
Neutral
$215.06M-1.23-63.96%-28.50%
49
Neutral
$142.00M-16.9530.71%73.43%
48
Neutral
$71.23M-7.39-7.46%73.05%
41
Neutral
$65.91M-0.96-100.61%-24.81%-5344.15%
* Healthcare Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
PETS
Petmed Express
2.95
-1.45
-32.95%
YI
111
8.18
-0.21
-2.50%
LFMD
LifeMD
2.82
-2.90
-50.70%
SRZN
Surrozen
26.59
15.25
134.48%
ADAG
Adagene
3.14
1.16
58.59%

Petmed Express Corporate Events

Executive/Board ChangesShareholder Meetings
PetMed Express Shareholders Approve Directors, Pay and Auditor
Positive
Jan 23, 2026

At its January 21, 2026 Annual Meeting of Shareholders, PetMed Express reported that 15,506,165 of 21,372,021 eligible shares were represented in person or by proxy, constituting a quorum and allowing the company to conduct official business on the matters presented. Shareholders elected all five board nominees to serve until the next annual meeting, approved on an advisory basis the compensation of the company’s named executive officers, and ratified Baker Tilly US, LLP as the independent registered public accounting firm for fiscal year 2026, reinforcing continuity in governance, executive pay practices, and audit oversight for the company and its stakeholders.

The most recent analyst rating on (PETS) stock is a Hold with a $3.50 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Business Operations and StrategyExecutive/Board Changes
PetMed Express Extends Shareholder Rights Plan
Neutral
Nov 26, 2025

On November 26, 2025, PetMed Express announced an amendment to its shareholder rights plan, extending its expiration date to December 2, 2026, to protect shareholder investments and prevent control acquisition without a premium. Additionally, the Board approved a salary increase for Douglas Krulik, the Interim Principal Financial Officer, effective August 30, 2025, and entered into a severance agreement with him.

The most recent analyst rating on (PETS) stock is a Hold with a $1.50 price target. To see the full list of analyst forecasts on Petmed Express stock, see the PETS Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Feb 07, 2026