Customer Base Expansion
Nu Holdings' customer base grew to 127 million, with over 4 million net additions in the quarter. Activity rate remained above 83%.
Record Revenue and Profitability
Record revenues surpassed $4 billion, with a net income of $783 million, reflecting a strong profit margin.
Growth in Mexico and Colombia
In Mexico, Nu Holdings has surpassed 13 million customers, reaching around 14% of the adult population. Colombia is approaching 4 million customers.
Strong Credit Portfolio Growth
Total credit balances reached $30.4 billion, up 42% year-over-year. Secured lending grew 133% and unsecured loans 63% year-over-year.
AI Integration in Operations
Nu Holdings is integrating AI deeply into operations, enhancing customer personalization and risk management. Initial models have improved credit card limit policies in Brazil.
Improved Efficiency Ratio
The efficiency ratio decreased to 27.7%, demonstrating enhanced productivity and operating leverage.