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Ibex Ltd (IBEX)
:IBEX
US Market

IBEX (IBEX) AI Stock Analysis

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IB

IBEX

(NASDAQ:IBEX)

Rating:77Outperform
Price Target:
$35.00
▲( 21.36% Upside)
IBEX's stock score reflects its solid financial performance, positive earnings call, and strategic corporate actions. The company's robust profitability, strategic market expansion, and attractive valuation position it well for future growth. Technical indicators suggest caution in the short term, but the long-term outlook remains positive.
Positive Factors
Financial Strategy
IBEX's $70 million share repurchase announcement could be accretive to annualized EPS, signaling confidence in its financial strategy.
Growth Strategy
IBEX continues to execute its land and expand strategy, significantly increasing revenue in the years following each new cohort of wins.
Market Share
IBEX is gaining market share by leveraging low-cost regions like Pakistan, which offer high-quality delivery and provide a margin uplift.
Negative Factors
Automation Impact
The impact of automation over time poses challenges, although IBEX has managed growth well so far.
Industry Skepticism
Investors may remain somewhat skeptical about the industry, which could cap the upside potential despite IBEX's performance.

IBEX (IBEX) vs. SPDR S&P 500 ETF (SPY)

IBEX Business Overview & Revenue Model

Company DescriptionIBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company provides ibex Connect, a customer engagement solution that comprises customer service, technical support, revenue generation, and other value-added outsourced back-office services through the CX model, which integrates voice, email, chat, SMS, social media, and other communication applications; ibex Digital, a customer acquisition solution that includes digital marketing, e-commerce technology, and platform solutions; and ibex CX, a customer experience solution, which provides a suite of proprietary software tools to measure, monitor, and manage its clients' customer experience. As of October 1, 2021, the company operated 33 customer engagement and three customer acquisition delivery centers. It serves banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries. The company was formerly known as IBEX Holdings Limited and changed its name to IBEX Limited in September 2019. The company was incorporated in 2017 and is headquartered in Washington, District of Columbia. IBEX Limited is a subsidiary of The Resource Group International Limited.
How the Company Makes MoneyIBEX generates revenue primarily through its customer engagement and BPO services. The company earns money by entering into contracts with businesses across various sectors, providing them with outsourced customer service and support functions. These contracts often involve fixed fees, variable fees based on performance metrics, or a combination of both. Additionally, IBEX may receive bonuses or additional compensation for meeting or exceeding certain service level agreements (SLAs). Strategic partnerships with technology providers and investment in digital platforms and analytics also contribute to revenue by enabling more efficient service delivery and opening up new market opportunities.

IBEX Financial Statement Overview

Summary
IBEX demonstrates strong financial performance with solid profitability metrics such as a 48.74% Gross Profit Margin and a 7.08% Net Profit Margin. The balance sheet is stable with a moderate debt-to-equity ratio of 0.87 and a high ROE of 33.92%. Cash flow generation is stable with an Operating Cash Flow to Net Income Ratio of 1.02, despite a slight decline in free cash flow growth. Overall, the financial health supports sustainable operations.
Income Statement
82
Very Positive
IBEX has shown a strong performance in the TTM period with a Gross Profit Margin of 48.74% and a Net Profit Margin of 7.08%. The Revenue Growth Rate from the last annual report to TTM is 2.58%, indicating consistent growth. EBIT Margin stands at 8.66% and EBITDA Margin at 11.80%, showcasing solid profitability. A slight decline in revenue compared to the previous year is a minor concern but overall, the company demonstrates robust profitability supported by healthy margins.
Balance Sheet
76
Positive
The company maintains a Debt-to-Equity Ratio of 0.87, reflecting moderate leverage. Return on Equity (ROE) is 33.92%, indicating efficient use of equity to generate profits. The Equity Ratio is 39.97%, showing a stable financial position with a substantial equity base. Despite a decrease in total assets, the company's financial health remains sound with balanced leverage.
Cash Flow
79
Positive
Operating Cash Flow to Net Income Ratio is 1.02, pointing to good cash generation relative to income. Free Cash Flow to Net Income Ratio is 0.70, reflecting adequate free cash flow generation. Although the Free Cash Flow Growth Rate is negative at -4.24%, the company still generates sufficient cash flows to support its operations and investments. Overall, cash flow stability is solid with minor fluctuations.
Breakdown
TTMJun 2024Jun 2023Jun 2022Jun 2021Jun 2020
Income StatementTotal Revenue
521.73M508.57M523.12M493.57M443.66M405.13M
Gross Profit
155.60M152.23M148.13M119.60M100.40M128.88M
EBIT
45.17M39.43M40.48M29.80M23.33M19.51M
EBITDA
67.49M60.96M73.96M52.80M51.53M47.17M
Net Income Common Stockholders
36.95M33.66M31.58M21.46M2.85M7.77M
Balance SheetCash, Cash Equivalents and Short-Term Investments
20.21M62.72M57.43M48.83M57.84M21.87M
Total Assets
272.50M293.90M293.32M290.14M274.29M195.24M
Total Debt
94.41M67.02M78.90M104.74M112.52M105.97M
Net Debt
74.20M4.30M21.47M55.91M54.67M84.10M
Total Liabilities
163.56M128.10M143.36M189.85M193.63M179.09M
Stockholders Equity
108.94M165.80M149.96M100.29M80.66M16.15M
Cash FlowFree Cash Flow
25.90M27.05M22.91M24.21M5.07M46.45M
Operating Cash Flow
37.76M35.90M41.86M50.13M25.90M51.72M
Investing Cash Flow
-11.86M-8.86M-19.04M-24.89M-20.17M-4.83M
Financing Cash Flow
-54.71M-21.73M-13.61M-33.28M30.43M-33.87M

IBEX Technical Analysis

Technical Analysis Sentiment
Positive
Last Price28.84
Price Trends
50DMA
25.30
Positive
100DMA
24.42
Positive
200DMA
21.60
Positive
Market Momentum
MACD
1.20
Negative
RSI
64.73
Neutral
STOCH
45.23
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For IBEX, the sentiment is Positive. The current price of 28.84 is above the 20-day moving average (MA) of 26.90, above the 50-day MA of 25.30, and above the 200-day MA of 21.60, indicating a bullish trend. The MACD of 1.20 indicates Negative momentum. The RSI at 64.73 is Neutral, neither overbought nor oversold. The STOCH value of 45.23 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for IBEX.

IBEX Risk Analysis

IBEX disclosed 49 risk factors in its most recent earnings report. IBEX reported the most risks in the “Finance & Corporate” category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

IBEX Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
77
Outperform
$385.66M12.6626.18%5.35%52.98%
IIIII
68
Neutral
$226.08M30.518.09%3.78%-12.26%
61
Neutral
$11.41B10.19-7.05%2.95%7.46%-10.52%
58
Neutral
$385.16M1.7430.92%-14.38%
UIUIS
56
Neutral
$346.10M192.24%-1.72%82.15%
56
Neutral
$250.65M-73.85%1.15%-9.86%-2426.25%
TLTLS
47
Neutral
$192.53M-38.32%-21.83%-67.07%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
IBEX
IBEX
28.84
12.94
81.38%
III
Information Services Group
4.69
1.69
56.33%
TTEC
TTEC Holdings
5.24
-1.07
-16.96%
UIS
Unisys
4.87
0.41
9.19%
CNDT
Conduent
2.38
-1.07
-31.01%
TLS
Telos
2.51
-1.45
-36.62%

IBEX Earnings Call Summary

Earnings Call Date:May 08, 2025
(Q3-2025)
|
% Change Since: 12.39%|
Next Earnings Date:Sep 10, 2025
Earnings Call Sentiment Positive
The earnings call highlighted significant achievements including record revenue and growth, successful entry into the India market, and strong performance in high-margin regions. However, challenges such as the decline in fintech revenue and adjusted EBITDA margin were noted. Despite some challenges, the overall sentiment is positive with increased full-year guidance and strategic investments in AI and market expansion.
Q3-2025 Updates
Positive Updates
Record Revenue and Growth
IBEX achieved record quarterly revenue of $140.7 million, marking an 11% increase from the previous year, the highest revenue for a quarter in the company's history.
Double-Digit Organic Revenue Growth
The company returned to double-digit organic revenue growth at 11%, the best growth in more than two years.
Strategic Entry into India
IBEX successfully entered the India market with a major strategic milestone, enhancing client delivery options and providing future growth opportunities.
Strong Performance in High-Margin Regions
Offshore revenue grew by 19% year over year, and higher margin integrated omnichannel revenue grew by 16% year over year.
AI Solutions and New Client Wins
IBEX's Wave iX AI solutions pipeline is robust, with over 75 opportunities and nine deployments expected in fiscal Q4. The company won four key new logo opportunities in the quarter.
Increased Full-Year Guidance
IBEX raised full-year guidance on both revenue and EBITDA and launched a new $15 million share repurchase program.
Negative Updates
Fintech Revenue Decline
Revenue from the fintech vertical declined by 12%, with exposure decreasing to 10.8% of total revenue from 13.7% the previous year.
Adjusted EBITDA Margin Decline
Adjusted EBITDA margin decreased to 13.8% from 15.1% in the prior year, impacted by higher selling, general, and administrative expenses related to investments in India.
Decreased Free Cash Flow
Free cash flow decreased to $3.6 million compared to $9.7 million in the prior year quarter, due to increased capital expenditures for expansion.
Company Guidance
In the third quarter of fiscal year 2025, IBEX reported a remarkable achievement with a record revenue of $140.7 million, marking an 11% increase from the previous year. The company also delivered an adjusted EBITDA of $19.4 million with a margin of 13.8%, while expanding its gross margin by 50 basis points. A significant milestone was achieved with IBEX's strategic entry into the Indian market, furthering its client delivery capabilities. The company witnessed strong growth in its offshore regions, with offshore revenues now comprising 51% of total revenue, up from 48% the previous year. Additionally, its digital and omnichannel services, which grew by 16% year over year, now represent 81% of IBEX's overall business. IBEX also announced an increase in its revenue guidance for the full fiscal year, raising expectations to a range of $540 to $545 million. The company continues to exhibit strong performance across various verticals, including health tech, travel, transportation, logistics, and retail and e-commerce, despite a decline in the fintech vertical. With a robust pipeline of AI opportunities and strategic investments, IBEX is well-positioned for continued growth and profitability.

IBEX Corporate Events

Stock BuybackBusiness Operations and StrategyFinancial Disclosures
IBEX Announces $15 Million Share Repurchase Plan
Positive
May 8, 2025

On May 8, 2025, IBEX Limited announced a new $15 million share repurchase plan, set to begin on May 12, 2025, reflecting the company’s confidence in its financial stability and growth trajectory. The company reported record financial results for the third fiscal quarter ending March 31, 2025, with an 11% increase in revenue and a strategic expansion into India, marking a significant milestone in its operations.

Glossary
OutperformA stock rated as "Outperform" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock is likely to deliver higher returns compared to the average returns of other stocks in the same sector or market index. Investors might consider this stock a good buying opportunity.
NeutralA stock rated as "Neutral" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly attractive nor unattractive for investment. Investors may consider holding onto the stock, as it is not expected to either significantly outperform or underperform the market.
UnderperformA stock rated as "Underperform" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock may deliver lower returns compared to the average returns of other stocks in the same sector or market index. Investors might consider selling the stock or avoiding it as an investment.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.