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Ibex Ltd (IBEX)
NASDAQ:IBEX
US Market

IBEX (IBEX) AI Stock Analysis

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IBEX

IBEX

(NASDAQ:IBEX)

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Outperform 72 (OpenAI - 5.2)
Rating:72Outperform
Price Target:
$31.00
▲(11.63% Upside)
Action:ReiteratedDate:02/06/26
The score is driven primarily by improving fundamentals and a notably upbeat earnings call with raised guidance. Valuation is supportive at a ~12.3 P/E, while weaker technical momentum and some cash-flow/working-capital and vertical-mix risks temper the overall rating.
Positive Factors
Steady revenue growth
Consistent multi-year revenue growth demonstrates durable demand for IBEX’s CX and BPO services. A steady revenue base supports reinvestment in digital/AI capabilities and offshore capacity, reducing execution risk and underpinning sustainable top-line momentum over the next 2–6 months.
Margin and profitability expansion
Improving EBITDA and narrowing SG&A as a percent of revenue reflect operating leverage from higher-value services and productivity gains. Margin expansion driven by digital mix and efficiency is a durable quality that should support cash generation and reinvestment even as the company scales.
Healthier leverage and ROE
Lower leverage and a stronger equity base provide financial flexibility for strategic investments (AI, offshore expansion) and buffer against cyclical client volatility. Elevated ROE indicates efficient capital use, giving management room to fund growth without jeopardizing solvency.
Negative Factors
Free cash flow variability
Inconsistent cash conversion and recent FCF softness limit the firm’s ability to self-fund expansion or absorb shocks. Variability in cash generation increases reliance on careful working-capital management and may constrain discretionary investments over the medium term.
Telecommunications vertical decline
A sharp, persistent decline in telecom volumes highlights exposure to legacy carrier contraction. Structural erosion in this vertical can depress revenue base and necessitate faster redeployment of capacity toward higher-growth segments, raising short-to-medium-term execution risk.
Client concentration risk
A rising share of revenue tied to the top-10 clients amplifies revenue volatility if one or more large programs shrink or renegotiate. High concentration constrains pricing leverage and makes revenue growth more dependent on a few relationships, a sustained strategic vulnerability.

IBEX (IBEX) vs. SPDR S&P 500 ETF (SPY)

IBEX Business Overview & Revenue Model

Company DescriptionIBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company provides ibex Connect, a customer engagement solution that comprises customer service, technical support, revenue generation, and other value-added outsourced back-office services through the CX model, which integrates voice, email, chat, SMS, social media, and other communication applications; ibex Digital, a customer acquisition solution that includes digital marketing, e-commerce technology, and platform solutions; and ibex CX, a customer experience solution, which provides a suite of proprietary software tools to measure, monitor, and manage its clients' customer experience. As of October 1, 2021, the company operated 33 customer engagement and three customer acquisition delivery centers. It serves banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries. The company was formerly known as IBEX Holdings Limited and changed its name to IBEX Limited in September 2019. The company was incorporated in 2017 and is headquartered in Washington, District of Columbia. IBEX Limited is a subsidiary of The Resource Group International Limited.
How the Company Makes MoneyIBEX generates revenue primarily through subscription-based models for its software and digital solutions, allowing clients to access its platforms and services on a recurring basis. Additionally, the company earns income from consulting and implementation services, where it helps businesses integrate its technologies into their existing operations. Key revenue streams include licensing fees for proprietary software, transaction fees for data analytics services, and performance-based incentives linked to customer satisfaction improvements. IBEX also partners with major technology firms and industry leaders to expand its market reach and capabilities, further driving its earnings through collaborative projects and joint ventures.

IBEX Earnings Call Summary

Earnings Call Date:Feb 05, 2026
(Q2-2026)
|
% Change Since: |
Next Earnings Date:May 20, 2026
Earnings Call Sentiment Positive
The call presents strong operational and financial momentum: record revenue, accelerated EPS growth, improved adjusted EBITDA margins, raised full-year guidance, and clear progress in high-growth verticals (notably HealthTech), offshore expansion and AI capabilities. Lowlights are manageable and largely reflect intentional, growth-oriented investments (higher CapEx, India expansion, and temporary training revenue timing) and a sharp decline in the telecommunications vertical. On balance, the positives and upward guidance significantly outweigh the negatives.
Q2-2026 Updates
Positive Updates
Record Quarterly Revenue and Continued Double-Digit Growth
Q2 revenue of $164.2M, up 16.7% year-over-year (CEO cited ~17%). This marks the fourth consecutive quarter of double-digit organic revenue growth and builds on calendar-year 2025 results that surpassed $600M in revenue with 16% growth.
Strong EPS and Profitability Expansion
GAAP diluted EPS of $0.83, up ~45% from $0.57; non-GAAP diluted EPS of $0.87, up 46% from $0.59. Net income rose to $12.2M from $9.3M. Adjusted EBITDA reached a record $20.7M (12.6% of revenue) versus $16.5M (11.8% prior), an ~25.5% increase in adjusted EBITDA and an 80 basis point margin improvement. SG&A decreased from 18.3% to 16.8% of revenue, providing operating leverage.
High-Margin Vertical and Service Outperformance
HealthTech grew 35.1% and increased to 17.4% of revenue (from 15.1%). Travel, transportation & logistics grew 20.2% (now 14.1% of revenue). Retail & e-commerce grew 17.2% and remains ~28.6% of revenue. Higher-margin digital and omnichannel services grew 19% and now represent 82% of total revenue.
Favorable Geographic Mix and Offshore Expansion
Offshore revenues comprised 52.3% of total revenue; highest-margin offshore revenues grew 16.2% YoY. Onshore grew 27.5% (driven by digital acquisition services) and nearshore grew 8.5%. Strategic India expansion (entered March 2025) now operating 2 sites with nearly 1,000 agents, supporting growth in healthcare-related services.
Raised Full-Year Guidance and Strong Net Cash Position
FY26 revenue guidance raised to $620M–$630M (from $605M–$620M). Adjusted EBITDA guidance raised to $80M–$82M (from $78M–$81M). Quarter-end cash $15.5M, debt $1.4M, net cash ~$14M (consistent with prior year-end), providing capacity for investments.
Advancement in AI Capabilities and Talent
Company positions itself as an AI leader with Wave iX (client-facing AI agents and internal AI across agent lifecycle). Senior leadership investment includes promotion of Chief AI & Digital Officer; management is investing in AI, sales resources and capacity to extend differentiation.
Negative Updates
Telecommunications Vertical Decline
Telecommunications revenue declined ~23.1% year-over-year and now represents 8.7% of total revenue versus 13.1% a year ago, reflecting lower volumes from legacy carriers and a notable vertical contraction.
Gross Margin Headwinds from Training Recognition and Early India Investment
Management noted year-over-year gross margin pressure driven by timing and accounting for deferred training revenue (training costs largely expensed now while associated revenue is recognized over time) and early-stage investments in India where margins have not yet reached steady-state.
Higher Capital Spending and Negative Free Cash Flow This Quarter
Capital expenditures rose to $11.7M (7.1% of revenue) in the quarter versus $4.3M (3.1% prior year) due to offshore expansion; company now expects full-year CapEx at the upper end of the prior $20M–$25M range. Free cash flow was an outflow of $5.1M vs an outflow of $3.2M a year ago.
FinTech Flat and Modest Increase in Client Concentration
FinTech revenues were relatively flat and declined as a percentage of revenue (9.3% vs 11% prior year). Top-10 client concentration increased to 57% from 54%, which modestly raises customer concentration risk despite continued diversification efforts.
Working Capital and DSO Trend
Net cash from operations improved, but DSOs rose to 73 days (from 71 at end of Q1); management expects DSOs to remain in the mid-70s, indicating working capital remains an area to monitor as the business scales.
Company Guidance
IBEX raised full-year revenue guidance to $620–$630 million (from $605–$620 million) and lifted adjusted EBITDA guidance to $80–$82 million (from $78–$81 million), and said it now expects capital expenditures at the upper end of its prior $20–$25 million range (i.e., roughly $25M); management also noted HealthTech is on track to be ~$100 million by year‑end, expects an effective tax rate (before discrete items) of about 20–22% for the remaining quarters, and expects DSOs to remain in the mid‑70s. For context, Q2 revenue was $164.2M (up 16.7% YoY), adjusted EBITDA was a record $20.7M (12.6% of revenue), free cash flow was an outflow of $5.1M in the quarter, net cash was ~$14M, weighted average diluted shares were 14.7M, and $7.8M remained on the share repurchase authorization.

IBEX Financial Statement Overview

Summary
Multi-year profitability improvement and generally rising revenue support the score, with leverage trending healthier and strong ROE. The main offset is cash-flow variability: recent free-cash-flow softness and less consistent cash conversion versus earnings.
Income Statement
78
Positive
TTM (Trailing-Twelve-Months) revenue of ~$603M is growing at a mid-single-digit pace (+4.1%), building on a multi-year upward trend despite a brief dip in FY2024. Profitability has improved meaningfully versus earlier years, with TTM gross margin ~30.6%, EBIT margin ~8.9%, and net margin ~7.1% (up from ~3.0% in FY2021). The main watch-out is that growth is not consistently strong year-to-year, making results more “steady improver” than high-growth.
Balance Sheet
74
Positive
Leverage looks reasonable in TTM (Trailing-Twelve-Months), with debt-to-equity ~0.46 and total debt (~$64M) down versus prior years, reflecting a healthier capital structure than FY2021–FY2022 when leverage was higher. Equity has also strengthened versus FY2022. Return on equity is notably high in TTM (~32%), which is a positive, but it can also signal the business is operating with a relatively lean equity base—worth monitoring if profitability softens.
Cash Flow
66
Positive
Cash generation is solid, with TTM (Trailing-Twelve-Months) operating cash flow of ~$59M and free cash flow of ~$29M. However, free cash flow declined (~-6.1%) in the latest TTM period, and free cash flow is only about ~58% of net income, suggesting cash conversion is good but not consistently strong. Operating cash flow coverage is improving versus earlier years, but still indicates that cash flow has not always tracked accounting earnings tightly.
BreakdownTTMJun 2025Jun 2024Jun 2023Jun 2022Jun 2021
Income Statement
Total Revenue603.27M558.27M508.57M523.12M492.85M443.39M
Gross Profit178.43M172.58M152.03M148.13M118.88M108.14M
EBITDA72.43M64.80M60.96M60.10M38.77M31.16M
Net Income44.32M36.86M33.66M31.58M21.46M13.09M
Balance Sheet
Total Assets295.80M273.21M293.90M293.32M294.18M274.29M
Cash, Cash Equivalents and Short-Term Investments15.46M15.35M62.72M57.43M48.83M57.84M
Total Debt64.34M69.75M67.02M78.90M105.54M112.52M
Total Liabilities141.28M138.91M128.10M143.36M180.72M193.63M
Stockholders Equity154.51M134.31M165.80M149.96M113.46M80.66M
Cash Flow
Free Cash Flow29.28M27.29M27.05M22.91M14.09M-4.75M
Operating Cash Flow59.08M45.67M35.90M41.86M40.01M16.08M
Investing Cash Flow-29.80M-18.38M-8.86M-19.04M-25.92M-20.82M
Financing Cash Flow-33.96M-74.66M-21.73M-13.61M-22.13M40.90M

IBEX Technical Analysis

Technical Analysis Sentiment
Negative
Last Price27.77
Price Trends
50DMA
35.91
Negative
100DMA
36.28
Negative
200DMA
33.47
Negative
Market Momentum
MACD
-2.35
Positive
RSI
21.72
Positive
STOCH
7.09
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For IBEX, the sentiment is Negative. The current price of 27.77 is below the 20-day moving average (MA) of 32.69, below the 50-day MA of 35.91, and below the 200-day MA of 33.47, indicating a bearish trend. The MACD of -2.35 indicates Positive momentum. The RSI at 21.72 is Positive, neither overbought nor oversold. The STOCH value of 7.09 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for IBEX.

IBEX Risk Analysis

IBEX disclosed 49 risk factors in its most recent earnings report. IBEX reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

IBEX Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
72
Outperform
$372.27M9.3333.65%12.86%54.95%
69
Neutral
$1.41B47.6246.40%73.57%56.21%
65
Neutral
$356.77M28.5910.27%2.41%0.68%-67.84%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
57
Neutral
$915.03M12.1515.40%19.88%51.03%
46
Neutral
$243.74M43.9513.73%91.66%7.52%
45
Neutral
$151.88M-0.51-4.93%18.65%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
IBEX
IBEX
28.39
2.63
10.21%
INOD
Innodata
46.19
-17.98
-28.02%
HCKT
The Hackett Group
13.50
-16.44
-54.91%
UIS
Unisys
2.46
-1.95
-44.22%
TSSI
TSS
8.64
-2.67
-23.61%
TASK
TaskUs
10.63
-5.01
-32.03%

IBEX Corporate Events

Business Operations and StrategyExecutive/Board Changes
Ibex Limited Announces New Board Chair and Governance Changes
Positive
Dec 19, 2025

On December 19, 2025, Ibex Limited announced several board and governance changes, appointing long-time associate and AI-focused executive Shuja Keen to fill a current vacancy on its Board of Directors and naming John Jones as Chair of the Board. Given that Jones is not deemed independent under Nasdaq rules, the Board also designated existing director Mingzhe (JJ) Zhuang as Lead Independent Director and Chair of the Corporate Governance Committee, changes that the company described as improving its governance structure and responding to prior shareholder feedback; all appointments took effect immediately and will run until the next annual general meeting or earlier termination in accordance with company procedures.

The most recent analyst rating on (IBEX) stock is a Hold with a $38.00 price target. To see the full list of analyst forecasts on IBEX stock, see the IBEX Stock Forecast page.

Executive/Board ChangesShareholder Meetings
Ibex Shareholders Approve Key Proposals at AGM
Neutral
Dec 10, 2025

At the 2025 annual general meeting held on December 5, Ibex Limited’s shareholders approved several key proposals. These included setting the number of directors at a maximum of eight, electing directors to hold office until the next annual meeting or their resignation, allowing the board to fill any vacancies, and approving amendments to the 2020 Long-Term Incentive Plan. Additionally, Deloitte & Touche LLP was appointed as the auditor for the fiscal year ending June 30, 2026. Notably, Mr. Mohammed Khaishgi withdrew his nomination for re-election as a director for personal reasons, creating a vacancy on the board.

The most recent analyst rating on (IBEX) stock is a Hold with a $38.00 price target. To see the full list of analyst forecasts on IBEX stock, see the IBEX Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Feb 06, 2026