Record Revenue Growth
Third quarter revenue of $164.4 million, an increase of 16.8% year-over-year (from $140.7 million), marking the fifth consecutive quarter of double-digit revenue growth.
Strong Earnings and Profitability
Adjusted EPS increased 11% to $0.91 and GAAP diluted EPS rose 22% to $0.89. Net income increased to $13.3 million from $10.5 million year-over-year; adjusted net income increased to $13.6 million from $11.8 million.
Record Adjusted EBITDA
Adjusted EBITDA reached a record $22.0 million (13.4% of revenue). While the quarter showed a 40 basis point decline in adjusted EBITDA margin versus prior year quarter, adjusted EBITDA margin for the first nine months of fiscal 2026 is up 50 basis points to 13.0%.
High-Margin Vertical and Geographic Growth
HealthTech grew ~53.7% (reported as 54%), becoming 20.8% of revenue (vs. 15.8% prior year). Technology grew ~42.6% to 9.2% of revenue. Onshore revenue grew 36.8% and expanded to 27.9% of total revenue (from 23.8%); offshore revenue grew 13.9% and now comprises 50% of total revenue.
Client Retention and Market Share Wins
100% client retention for the quarter and 99.9% revenue retention for the year. Growth within top 10 clients averaged more than 25% over the last five quarters; largest client represented 9% of revenue and top 25 clients represent 77% of revenue—demonstrating both retention and ability to scale strategic customers.
Cash Flow, Balance Sheet and Buybacks
Net cash generated from operations was $11.9 million (vs. $8.8 million prior year). Free cash flow was an inflow of $6.6 million (vs. $3.6 million prior year). Ended quarter with $15.4 million cash and $1.4 million debt (net cash ~$14.0 million). Repurchased ~140,000 shares for $4.5 million in the quarter (310,000 shares for $10.1M year-to-date).
Raised Full-Year Guidance
Revenue guidance raised to $638M–$642M (from $620M–$630M) and adjusted EBITDA guidance raised to $82M–$84M (from $80M–$82M). Capital expenditures guidance increased to $25M–$30M (from $20M–$25M) to support capacity and AI investments.
Strategic AI Partnership and Early Wins
Announced partnership with Sierra ai to integrate market-leading AI agents with ibex CX capabilities. Management reported early decisive wins (including a multi-language airline bake-off win and a rapid launch with a luxury activewear client in ~30 days) and expects AI solutions to be accretive to margins and a high-growth vector.