Impressive Revenue Growth
IBEX reported a 16.5% increase in first-quarter revenue, reaching $151.2 million, driven by strong performance in retail, e-commerce, and HealthTech sectors.
Significant EPS Growth
Adjusted EPS grew by 74% to $0.90, up from $0.52 in the prior year quarter, reflecting strong profitability and operational efficiency.
Strong Offshore Revenue Growth
Offshore revenues grew 20% this quarter, contributing to higher margins, while digital and omnichannel services revenue increased by 25%.
Record Adjusted EBITDA and Free Cash Flow
IBEX achieved a record adjusted EBITDA of $19.5 million and free cash flow of $8 million, reflecting operational efficiency and strong cash management.
Improved Client Diversification
Client diversification improved with the largest client accounting for only 10% of revenue, and top 5, top 10, and top 25 clients representing a smaller percentage of overall revenue compared to the previous year.
Positive AI and Technology Developments
IBEX made notable progress in AI automation and translation deployments and appointed a new CTO to drive further growth in technology solutions.