Company DescriptionW.W. Grainger, Inc. distributes maintenance, repair, and operating (MRO) products and services in the United States, Japan, Canada, the United Kingdom, and internationally. The company operates through two segments, High-Touch Solutions N.A. and Endless Assortment. It offers safety and security supplies, material handling and storage equipment, pumps and plumbing equipment, cleaning and maintenance supplies, and metalworking and hand tools. It also offers inventory management and technical support services. The company serves businesses, corporations, government entities, and other institutions through sales and service representatives, and electronic and ecommerce channels. W.W. Grainger, Inc. was founded in 1927 and is headquartered in Lake Forest, Illinois.
How the Company Makes MoneyGrainger generates revenue primarily through the sale of its extensive catalog of industrial and maintenance products to businesses and institutions. The company operates on a transactional revenue model, where customers purchase products directly either through its online platform or physical branches. Key revenue streams include sales to commercial customers, government contracts, and supplies for various industries. Grainger also benefits from long-term relationships with suppliers, which often leads to favorable pricing and exclusive product offerings. Additionally, the company leverages technology to enhance customer experience and operational efficiency, contributing to its growth and profitability.