Sprinklr (CXM) AI Stock Analysis

• Market Cap: $1.92B
• Dividend Yield: N/A
• Average Volume (3M): 2.05M
• Price to Earnings (P/E): 18.2
• Beta (1Y): 1.00
• Revenue Growth: 6.48%
• EPS Growth: 168.94%
• Country: US
• Employees: 3,589
• Sector: Technology
• Sector Strength: 88
• Industry: Software - Application
• EPS (TTM): 0.12
• Shares Outstanding: 145,436,450
• 10 Day Avg. Volume: 1,951,212
• 30 Day Avg. Volume: 2,045,429
• PEG Ratio: 0.13
• Price to Book (P/B): 3.79
• Price to Sales (P/S): 2.91
• P/FCF Ratio: 32.30
• Enterprise Value/Market Cap: 0.94
• Enterprise Value/Revenue: 2.15
• Enterprise Value/Gross Profit: 3.13
• Enterprise Value/Ebitda: 25.43
• 1Y Price Target: $9.40
• Price Target Upside: 22.24% Upside
• Rating Consensus: Hold
• Number of Analyst Covering: 6
• EPS Forecast (FY): 0.45
• Revenue Forecast (FY): $851.08M

• Rating: 77 Outperform
• Price Target: $9.00 ▲(17.04% Upside)

Sprinklr's overall stock score reflects strong financial performance and strategic initiatives that support future growth. The company's effective management of leverage and cash flow, combined with strategic investments in AI and leadership changes, position it well for long-term success. However, challenges in subscription renewals and technical indicators showing some resistance temper the outlook.

Positive Factors

Revenue Growth

Consistent revenue growth indicates strong market demand and effective business strategies, supporting long-term financial health.

Leadership Strengthening

Strengthening leadership with experienced professionals enhances governance and strategic execution, crucial for sustained growth.

Cash Flow Generation

Robust cash flow generation ensures financial flexibility and supports reinvestment into growth initiatives, bolstering long-term prospects.

Negative Factors

Subscription Revenue Challenges

Challenges in subscription renewals could impact revenue stability and growth, necessitating strategic adjustments to retain customers.

Customer Cohort Decline

A decline in high-value customers may signal competitive pressures or dissatisfaction, potentially affecting future revenue streams.

High Data and Hosting Costs

Increased operational costs can pressure margins, requiring efficiency improvements to maintain profitability and competitive pricing.

Sprinklr Business Overview & Revenue Model

Company Description

Sprinklr, Inc. provides enterprise cloud software products worldwide. The company offers Unified Customer Experience Management platform, a purpose-built to analyze unstructured customer experience data, built to scale across future and modern channels, and integrates all stages of the customer journey. Its products include Modern Research that enables its customers to listen, learn from, and act on insights gleaned from modern channels; Modern Care that enables brands to listen to, route, resolve and analyze customer service issues across modern and traditional channels; Modern Marketing and Advertising enables global brands to plan, create, publish, optimize, and analyze their organic/owned marketing content and paid advertising campaigns across modern channels; and Social Engagement and Sales allows customers listen to, triage, engage, and analyze conversations across modern channels. The company also provides professional, managed, training, and consultancy services. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York.

How the Company Makes Money

Sprinklr generates revenue primarily through a subscription-based model, offering its software as a service (SaaS) to businesses of varying sizes. Customers pay for access to the platform based on their selected features, number of users, and the level of support needed. Key revenue streams include annual contracts for enterprise clients, tiered subscription plans for mid-sized businesses, and additional charges for premium features or services. Significant partnerships with major social media platforms and integrations with other enterprise software solutions enhance Sprinklr's value proposition, driving customer acquisition and retention, which in turn contributes to its earnings.

Sprinklr Financial Statement Overview

Summary

Sprinklr demonstrates strong financial health with consistent revenue growth, improving profitability, and robust cash flow generation. The company has effectively managed its leverage, maintaining a low debt-to-equity ratio while enhancing return on equity. Despite minor fluctuations in gross profit margins, the overall trajectory is positive, positioning Sprinklr well for future growth.

Income Statement

Sprinklr's income statement shows strong revenue growth and improving profitability. The TTM data indicates a revenue growth rate of 2.24%, with a healthy net profit margin of 14.64%. The company has successfully transitioned from negative EBIT and EBITDA margins in earlier years to positive margins, reflecting improved operational efficiency. However, the gross profit margin has slightly decreased over time, suggesting potential cost pressures.

Balance Sheet

The balance sheet is robust, with a low debt-to-equity ratio of 0.089, indicating low financial leverage. The return on equity has improved significantly to 20.97%, showcasing effective use of equity capital. However, the equity ratio has slightly declined, which could suggest increased asset utilization or changes in asset structure.

Cash Flow

Sprinklr's cash flow statement highlights strong free cash flow growth of 11.96% in the TTM period. The operating cash flow to net income ratio of 0.27 indicates solid cash generation relative to net income. The free cash flow to net income ratio is high at 0.93, suggesting efficient conversion of income into cash. The company has shown consistent improvement in cash flow metrics over the years.

Breakdown	Dec 2025	Dec 2024	Dec 2023	Dec 2022	Dec 2021
Income Statement
Total Revenue	796.39M	732.36M	618.19M	492.39M	386.93M
Gross Profit	574.32M	552.96M	454.46M	344.84M	264.85M
EBITDA	42.65M	49.41M	-39.17M	-79.41M	-19.89M
Net Income	121.61M	51.40M	-55.74M	-111.47M	-41.18M
Balance Sheet
Total Assets	1.18B	1.22B	1.02B	920.05M	585.89M
Cash, Cash Equivalents and Short-Term Investments	483.46M	662.55M	578.63M	532.41M	280.69M
Total Debt	48.70M	33.29M	16.77M	0.00	78.85M
Total Liabilities	572.14M	543.41M	475.66M	404.20M	403.16M
Stockholders Equity	612.06M	679.70M	549.33M	515.85M	182.73M
Cash Flow
Free Cash Flow	71.79M	51.14M	10.21M	-45.33M	827.00K
Operating Cash Flow	77.59M	71.47M	26.66M	-32.92M	7.31M
Investing Cash Flow	154.13M	-110.57M	-193.49M	-15.65M	-219.46M
Financing Cash Flow	-248.16M	24.09M	34.97M	303.13M	269.78M

Sprinklr Technical Analysis

• Technical Analysis Sentiment: Negative
• Last Price: 7.69
• 50DMA: Positive
• 100DMA: Negative
• 200DMA: Negative
• MACD: Positive
• RSI: Neutral
• STOCH: Neutral

Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For CXM, the sentiment is Negative. The current price of 7.69 is below the 20-day moving average (MA) of 7.72, above the 50-day MA of 7.58, and below the 200-day MA of 8.08, indicating a neutral trend. The MACD of 0.09 indicates Positive momentum. The RSI at 49.93 is Neutral, neither overbought nor oversold. The STOCH value of 23.91 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for CXM.

Sprinklr Peers Comparison

Name	Overall Rating	Market Cap	P/E Ratio	ROE	Dividend Yield	Revenue Growth	EPS Growth
CXM	77 Outperform	$1.92B	18.18	21.35%	―	6.48%	168.94%
Sector *	61 Neutral	$37.18B	12.37	-10.20%	1.83%	8.50%	-7.62%
SPT	61 Neutral	$690.97M	-13.81	-26.69%	―	13.09%	32.34%
VMEO	57 Neutral	―	―	0.35%	―	-0.67%	-95.68%
GRND	53 Neutral	$2.57B	-37.27	-171.54%	―	28.97%	-4.18%
BMBL	51 Neutral	$399.10M	-1.88	-25.34%	―	-7.43%	61.36%
FRGE	48 Neutral	$612.90M	-9.03	-28.65%	―	16.40%	22.80%

Sprinklr Corporate Events

Sprinklr Strengthens Leadership With New Chief Accounting Officer

On December 12, 2025, Sprinklr’s board appointed Michele M. Meyers as Chief Accounting Officer and principal accounting officer, effective January 5, 2026, while Anthony Coletta continues as Chief Financial Officer and principal financial officer. Meyers, a seasoned accounting and finance leader with more than two decades of experience at publicly traded technology companies including Coursera, Black Knight, Altisource Portfolio Solutions, and Deloitte, will oversee Sprinklr’s accounting operations, financial reporting, and compliance, reporting directly to the CFO. Her compensation package includes a $380,000 annual base salary, a target bonus equal to 40% of base salary, a $220,000 signing bonus subject to repayment conditions, and a $2 million restricted stock unit award vesting over four years, along with eligibility for executive severance protections, standard employee benefits, confidentiality obligations, and an indemnification agreement under Delaware law. Sprinklr highlighted her track record in SEC reporting, SOX compliance, process automation, and leading finance teams through complex transactions such as IPOs, spin-offs, and major bond offerings, underscoring the company’s focus on strengthening its accounting and compliance capabilities as it continues its broader transformation efforts; the appointment was publicly announced in a press release issued on December 18, 2025.

Sprinklr’s Chief Revenue Officer Resigns

On November 7, 2025, Scott Millard, the Chief Revenue Officer of Sprinklr, Inc., announced his resignation to pursue another opportunity, with his departure effective November 11, 2025.

Sprinklr Appoints New Chief Product Officer

On October 27, 2025, Sprinklr announced the appointment of Karthik Suri as Chief Product and Corporate Strategy Officer. Suri, who brings over 25 years of experience in technology and product leadership, will lead Sprinklr’s product vision and corporate strategy. His expertise in identifying market opportunities and driving strategic growth aligns with Sprinklr’s ongoing transformation efforts to accelerate its product roadmap and define the unified customer experience market. This strategic appointment is expected to enhance Sprinklr’s industry positioning and expand its impact on delivering AI-native customer experience solutions.

Sprinklr Appoints Anthony Coletta as New CFO

On October 7, 2025, Sprinklr announced the appointment of Anthony Coletta as Chief Financial Officer, succeeding Rory Read who served as interim CFO. Coletta, with over 20 years of financial leadership experience, most recently at SAP, will oversee Sprinklr’s financial operations, including strategic growth initiatives. His appointment is expected to strengthen Sprinklr’s financial position and drive operational excellence, aligning with the company’s transformation journey.