Sprinklr (CXM) AI Stock Analysis

• Market Cap: $1.77B
• Dividend Yield: N/A
• Average Volume (3M): 1.21M
• Price to Earnings (P/E): 16.1
• Beta (1Y): 1.02
• Revenue Growth: 6.08%
• EPS Growth: 153.79%
• Country: US
• Employees: 3,589
• Sector: Technology
• Sector Strength: 88
• Industry: Software - Application
• EPS (TTM): 0.12
• Shares Outstanding: 142,422,230
• 10 Day Avg. Volume: 1,370,800
• 30 Day Avg. Volume: 1,212,260
• PEG Ratio: 0.13
• Price to Book (P/B): 3.79
• Price to Sales (P/S): 2.91
• P/FCF Ratio: 32.30
• Enterprise Value/Market Cap: 1.10
• Enterprise Value/Revenue: 2.32
• Enterprise Value/Gross Profit: 3.37
• Enterprise Value/Ebitda: 29.84
• 1Y Price Target: $9.20
• Price Target Upside: 22.02% Upside
• Rating Consensus: Hold
• Number of Analyst Covering: 6
• EPS Forecast (FY): N/A
• Revenue Forecast (FY): N/A

• Rating: 75 Outperform
• Price Target: $8.50 ▲(12.73% Upside)

Sprinklr's overall stock score reflects strong financial performance and reasonable valuation, offset by mixed technical indicators and balanced earnings call sentiment. The company's strategic focus on AI and customer engagement initiatives is promising, but challenges like churn, technical debt, and leadership transitions need to be addressed for sustained growth.

Positive Factors

Revenue Growth

Sprinklr's consistent revenue growth indicates strong market demand and effective sales strategies, supporting long-term business expansion.

Cash Flow Generation

Robust cash flow growth enhances financial flexibility, allowing for reinvestment in strategic initiatives and reducing reliance on external financing.

Strategic Initiatives

Initiatives like Project Bearhug improve customer engagement and retention, fostering long-term loyalty and enhancing revenue stability.

Negative Factors

Subscription Revenue Challenges

Persistent challenges in subscription renewals could hinder revenue growth and affect customer retention, impacting long-term financial stability.

Customer Cohort Decline

A decline in high-value customers may indicate competitive pressures or dissatisfaction, potentially affecting future revenue and market position.

High Data and Hosting Costs

Rising operational costs could pressure margins, limiting profitability improvements and financial flexibility over the long term.

Sprinklr Business Overview & Revenue Model

Company Description

Sprinklr, Inc. provides enterprise cloud software products worldwide. The company offers Unified Customer Experience Management platform, a purpose-built to analyze unstructured customer experience data, built to scale across future and modern channels, and integrates all stages of the customer journey. Its products include Modern Research that enables its customers to listen, learn from, and act on insights gleaned from modern channels; Modern Care that enables brands to listen to, route, resolve and analyze customer service issues across modern and traditional channels; Modern Marketing and Advertising enables global brands to plan, create, publish, optimize, and analyze their organic/owned marketing content and paid advertising campaigns across modern channels; and Social Engagement and Sales allows customers listen to, triage, engage, and analyze conversations across modern channels. The company also provides professional, managed, training, and consultancy services. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York.

How the Company Makes Money

Sprinklr generates revenue primarily through a subscription-based model, where clients pay for access to its CXM platform and its suite of tools. The company offers various pricing tiers based on the features and services utilized, catering to businesses of all sizes. Key revenue streams include annual subscriptions, professional services for platform implementation and training, and add-on features or modules that customers can purchase. Sprinklr also benefits from strategic partnerships with major technology companies and agencies, which can enhance its service offerings and expand its market reach, thereby contributing to its overall earnings.

Sprinklr Financial Statement Overview

Summary

Sprinklr exhibits strong financial health with consistent revenue growth, robust profitability margins, and a solid balance sheet. The company effectively manages its debt and generates substantial cash flow, positioning it well for future growth. Minor concerns include equity reduction and cash flow volatility.

Income Statement

Sprinklr has demonstrated strong revenue growth with a TTM (Trailing-Twelve-Months) revenue growth rate of 1.84%, indicating a positive trajectory. The company maintains healthy profitability margins, with a gross profit margin of 69.94% and a net profit margin of 14.64% in the TTM. The EBIT and EBITDA margins have improved significantly, reflecting operational efficiency. However, the slight decline in gross profit margin from the previous year suggests potential cost pressures.

Balance Sheet

The balance sheet is robust, with a low debt-to-equity ratio of 0.09, indicating low leverage and financial stability. The return on equity (ROE) is strong at 20.97%, showcasing effective use of equity to generate profits. The equity ratio stands at 50.06%, reflecting a solid capital structure. However, the decrease in stockholders' equity over the past year could be a concern if it continues.

Cash Flow

Sprinklr's cash flow performance is impressive, with a free cash flow growth rate of 20.26% in the TTM, indicating strong cash generation capabilities. The operating cash flow to net income ratio of 1.11 suggests efficient cash conversion. The free cash flow to net income ratio of 0.93 highlights the company's ability to generate cash relative to its net income. However, the lower operating cash flow coverage ratio compared to previous periods suggests potential volatility in cash flow.

Breakdown	Dec 2025	Dec 2024	Dec 2023	Dec 2022	Dec 2021
Income Statement
Total Revenue	796.39M	732.36M	618.19M	492.39M	386.93M
Gross Profit	574.32M	552.96M	454.46M	344.84M	264.85M
EBITDA	42.65M	49.41M	-39.17M	-79.41M	-19.89M
Net Income	121.61M	51.40M	-55.74M	-111.47M	-41.18M
Balance Sheet
Total Assets	1.18B	1.22B	1.02B	920.05M	585.89M
Cash, Cash Equivalents and Short-Term Investments	483.46M	662.55M	578.63M	532.41M	280.69M
Total Debt	48.70M	33.29M	16.77M	0.00	78.85M
Total Liabilities	572.14M	543.41M	475.66M	404.20M	403.16M
Stockholders Equity	612.06M	679.70M	549.33M	515.85M	182.73M
Cash Flow
Free Cash Flow	71.79M	51.14M	10.21M	-45.33M	827.00K
Operating Cash Flow	77.59M	71.47M	26.66M	-32.92M	7.31M
Investing Cash Flow	154.13M	-110.57M	-193.49M	-15.65M	-219.46M
Financing Cash Flow	-248.16M	24.09M	34.97M	303.13M	269.78M

Sprinklr Technical Analysis

• Technical Analysis Sentiment: Neutral
• Last Price: 7.54
• 50DMA: Negative
• 100DMA: Negative
• 200DMA: Negative
• MACD: Negative
• RSI: Neutral
• STOCH: Neutral

Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For CXM, the sentiment is Neutral. The current price of 7.54 is above the 20-day moving average (MA) of 7.29, below the 50-day MA of 7.54, and below the 200-day MA of 8.14, indicating a neutral trend. The MACD of -0.09 indicates Negative momentum. The RSI at 57.55 is Neutral, neither overbought nor oversold. The STOCH value of 78.36 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Neutral sentiment for CXM.

Sprinklr Peers Comparison

Name	Overall Rating	Market Cap	P/E Ratio	ROE	Dividend Yield	Revenue Growth	EPS Growth
CXM	75 Outperform	$1.77B	16.11	23.74%	―	6.08%	153.79%
Sector *	61 Neutral	$37.18B	12.37	-10.20%	1.83%	8.50%	-7.62%
SPT	61 Neutral	$592.09M	―	-26.69%	―	13.09%	32.34%
VMEO	61 Neutral	$1.31B	1,046.67	0.35%	―	-0.67%	-95.68%
FRGE	57 Neutral	$608.04M	―	-28.65%	―	16.40%	22.80%
BMBL	51 Neutral	$413.75M	―	-25.34%	―	-7.43%	61.36%
GRND	48 Neutral	$2.37B	―	-171.54%	―	28.97%	-4.18%

Sprinklr Corporate Events

Sprinklr Appoints New Chief Product Officer

On October 27, 2025, Sprinklr announced the appointment of Karthik Suri as Chief Product and Corporate Strategy Officer. Suri, who brings over 25 years of experience in technology and product leadership, will lead Sprinklr’s product vision and corporate strategy. His expertise in identifying market opportunities and driving strategic growth aligns with Sprinklr’s ongoing transformation efforts to accelerate its product roadmap and define the unified customer experience market. This strategic appointment is expected to enhance Sprinklr’s industry positioning and expand its impact on delivering AI-native customer experience solutions.

The most recent analyst rating on (CXM) stock is a Buy with a $9.00 price target. To see the full list of analyst forecasts on Sprinklr stock, see the CXM Stock Forecast page.

Sprinklr Appoints Anthony Coletta as New CFO

On October 7, 2025, Sprinklr announced the appointment of Anthony Coletta as Chief Financial Officer, succeeding Rory Read who served as interim CFO. Coletta, with over 20 years of financial leadership experience, most recently at SAP, will oversee Sprinklr’s financial operations, including strategic growth initiatives. His appointment is expected to strengthen Sprinklr’s financial position and drive operational excellence, aligning with the company’s transformation journey.

The most recent analyst rating on (CXM) stock is a Hold with a $9.00 price target. To see the full list of analyst forecasts on Sprinklr stock, see the CXM Stock Forecast page.

Sprinklr Earnings Call: Balanced Sentiment Amid Transition

Sprinklr, Inc. Earnings Call Reflects Balanced Sentiment Amid Transition

Sprinklr Reports Strong Q2 Fiscal 2026 Results

Sprinklr, Inc. is a leading enterprise software company specializing in unified customer experience management (Unified-CXM) for modern enterprises, leveraging advanced AI to deliver exceptional customer interactions across various channels. Headquartered in New York City, Sprinklr serves over 1,900 global brands, including 60% of the Fortune 100.

Sprinklr CEO Steps In as Interim CFO

On September 3, 2025, Sprinklr announced the departure of its CFO, Manish Sarin, effective September 19, 2025, with Rory Read, the company’s CEO, stepping in as interim CFO. The company also appointed Scott Millard as Chief Revenue Officer, effective September 22, 2025. Sprinklr reported strong financial results for the second quarter of fiscal 2026, with total revenue increasing by 8% year-over-year to $212 million and subscription revenue rising by 6% to $188.5 million. The company continues to focus on its transformation journey, emphasizing customer engagement and R&D innovations.

The most recent analyst rating on (CXM) stock is a Buy with a $10.00 price target. To see the full list of analyst forecasts on Sprinklr stock, see the CXM Stock Forecast page.

Sprinklr Appoints New Principal Accounting Officer

On August 7, 2025, Marlise Ricci announced her decision to resign as Chief Accounting Officer of Sprinklr, Inc., effective August 15, 2025. Following her resignation, the company’s Board appointed Manish Sarin, the current Chief Financial Officer, as the new principal accounting officer, effective the same date. There are no known personal or transactional conflicts involving Mr. Sarin in his new role.

The most recent analyst rating on (CXM) stock is a Hold with a $11.00 price target. To see the full list of analyst forecasts on Sprinklr stock, see the CXM Stock Forecast page.