Sprinklr (CXM) AI Stock Analysis

• Market Cap: $2.27B
• Dividend Yield: N/A
• Average Volume (3M): 2.75M
• Price to Earnings (P/E): 21.4
• Beta (1Y): 1.01
• Revenue Growth: 6.75%
• EPS Growth: 97.06%
• Country: US
• Employees: 3,589
• Sector: Technology
• Sector Strength: 87
• Industry: Software - Application
• EPS (TTM): 0.12
• Shares Outstanding: 142,831,150
• 10 Day Avg. Volume: 3,880,542
• 30 Day Avg. Volume: 2,750,681
• PEG Ratio: -1.85
• Price to Book (P/B): 3.29
• Price to Sales (P/S): 0.00
• P/FCF Ratio: 20.55
• Enterprise Value/Market Cap: 0.90
• Enterprise Value/Revenue: 0.65
• Enterprise Value/Gross Profit: 3.58
• Enterprise Value/Ebitda: 11.10
• 1Y Price Target: $10.33
• Price Target Upside: 17.92% Upside
• Rating Consensus: Hold
• Number of Analyst Covering: 12

• Rating: 78 Outperform
• Price Target: $9.50 ▲(8.45%Upside)

Sprinklr's overall stock score of 78 reflects strong financial performance and strategic initiatives that promise long-term growth, bolstered by robust cash flow and a stock buyback program. However, challenges remain in the form of slower revenue growth and customer churn, necessitating ongoing operational improvements.

Positive Factors

Earnings

Sprinklr's first quarter was better than expected as subscription revenue grew 4% and beat the midpoint of guidance by 1%.

Profitability

Profitability was significantly better, with an 18% operating margin above the midpoint of prior guidance of 16%.

Negative Factors

Customer Retention

The number of customers with more than $1M ARR fell for the first time sequentially.

Sales Challenges

Sprinklr saw its business adversely impacted by the uncertainty in the macro, which resulted in longer sales cycles as customers scrutinize enterprise spending.

Sprinklr Business Overview & Revenue Model

Company Description

Sprinklr, Inc. provides enterprise cloud software products worldwide. The company offers Unified Customer Experience Management platform, a purpose-built to analyze unstructured customer experience data, built to scale across future and modern channels, and integrates all stages of the customer journey. Its products include Modern Research that enables its customers to listen, learn from, and act on insights gleaned from modern channels; Modern Care that enables brands to listen to, route, resolve and analyze customer service issues across modern and traditional channels; Modern Marketing and Advertising enables global brands to plan, create, publish, optimize, and analyze their organic/owned marketing content and paid advertising campaigns across modern channels; and Social Engagement and Sales allows customers listen to, triage, engage, and analyze conversations across modern channels. The company also provides professional, managed, training, and consultancy services. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York.

How the Company Makes Money

Sprinklr generates revenue primarily through a subscription-based model, licensing its software solutions to businesses worldwide. Key revenue streams include software-as-a-service (SaaS) subscriptions, professional services such as consulting and implementation, and customer support services. The company also benefits from strategic partnerships with major technology platforms and social media networks, which enhance its service offerings and expand its market reach. Additionally, Sprinklr's focus on enterprise clients ensures a steady revenue stream through long-term contracts and recurring subscription fees.

Sprinklr Financial Statement Overview

Summary

Sprinklr exhibits strong financial performance with robust revenue growth, improved net income, and solid cash flow management. The company shows financial stability with low leverage, although there is room for operational efficiency improvements to enhance EBIT margins.

Income Statement

Sprinklr's income statement reflects strong revenue growth, with a 63.7% increase from 2021 to TTM (Trailing-Twelve-Months). The gross profit margin is robust at 71.0% in TTM, indicating efficient cost management. Net income has also improved significantly, turning positive in recent periods, with a net profit margin of 13.6% in TTM. However, the EBIT margin remains relatively low at 2.0% due to operational expenses, suggesting room for efficiency improvements.

Balance Sheet

The balance sheet shows a solid equity position with an equity ratio of 53.8% in TTM, reflecting financial stability. The debt-to-equity ratio is low at 0.08, indicating minimal leverage risk. Return on equity has improved significantly, reaching 17.1% in TTM. However, total assets have grown slower than equity, suggesting a need for more asset utilization efficiency.

Cash Flow

Cash flow analysis reveals healthy operating cash flow, with a strong operating cash flow to net income ratio of 1.09 in TTM, indicating good cash profitability. Free cash flow has improved significantly, with a positive growth rate of 44.0% from the previous year. The company has maintained a positive free cash flow to net income ratio, demonstrating effective cash management.

Breakdown	TTM	Mar 2025	Mar 2024	Mar 2023	Mar 2022	Mar 2021
Income Statement
Total Revenue	805.94M	796.39M	732.36M	618.19M	492.39M	386.93M
Gross Profit	572.35M	574.32M	552.96M	454.46M	344.84M	264.85M
EBITDA	46.97M	42.65M	49.41M	-39.17M	-82.84M	-19.89M
Net Income	109.41M	121.61M	51.40M	-55.74M	-111.47M	-41.18M
Balance Sheet
Total Assets	1.19B	1.18B	1.22B	1.02B	920.05M	585.89M
Cash, Cash Equivalents and Short-Term Investments	570.23M	483.46M	662.55M	578.63M	532.41M	280.69M
Total Debt	50.91M	48.70M	33.29M	16.77M	0.00	78.85M
Total Liabilities	549.74M	572.14M	543.41M	475.66M	404.20M	403.16M
Stockholders Equity	639.77M	612.06M	679.70M	549.33M	515.85M	182.73M
Cash Flow
Free Cash Flow	103.41M	71.79M	51.14M	10.21M	-45.33M	827.00K
Operating Cash Flow	119.65M	77.59M	71.47M	26.66M	-32.92M	7.31M
Investing Cash Flow	32.68M	154.13M	-110.57M	-193.49M	-15.65M	-219.46M
Financing Cash Flow	-154.97M	-248.16M	24.09M	34.97M	303.13M	269.78M

Sprinklr Technical Analysis

• Technical Analysis Sentiment: Positive
• Last Price: 8.76
• 50DMA: Positive
• 100DMA: Positive
• 200DMA: Positive
• MACD: Negative
• RSI: Neutral
• STOCH: Neutral

Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For CXM, the sentiment is Positive. The current price of 8.76 is above the 20-day moving average (MA) of 8.41, above the 50-day MA of 8.22, and above the 200-day MA of 8.22, indicating a bullish trend. The MACD of 0.08 indicates Negative momentum. The RSI at 58.60 is Neutral, neither overbought nor oversold. The STOCH value of 76.89 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for CXM.

Sprinklr Peers Comparison

Name	Overall Rating	Market Cap	P/E Ratio	ROE	Dividend Yield	Revenue Growth	EPS Growth
CXM	78 Outperform	$2.27B	21.35	17.50%	―	6.75%	97.06%
GTM	71 Outperform	$3.37B	83.62	2.23%	―	-3.12%	-37.59%
SPT	66 Neutral	$1.23B	―	-36.95%	―	17.79%	16.49%
DSP	65 Neutral	$862.17M	457.81	4.15%	―	30.64%	―
RNG	64 Neutral	$2.69B	―	16.58%	―	7.78%	70.43%
Sector *	63 Neutral	$34.04B	6.14	-11.52%	1.82%	5.53%	-18.79%
JAMF	63 Neutral	$1.23B	―	-6.48%	―	10.75%	56.37%

Sprinklr Corporate Events

Sprinklr Announces Departure of Chief Customer Officer

On June 24, 2025, Sprinklr, Inc. announced that its Chief Customer Officer, Scott Harvey, will leave the company on July 7, 2025. During his transition period, he will continue to receive his current salary and benefits, and upon departure, he will receive severance benefits. The company reiterated its financial guidance for the second quarter and full fiscal year 2026, as previously announced on June 4, 2025.

The most recent analyst rating on (CXM) stock is a Sell with a $7.00 price target. To see the full list of analyst forecasts on Sprinklr stock, see the CXM Stock Forecast page.

Sprinklr Elects New Directors at Annual Meeting

On June 12, 2025, Sprinklr held its annual stockholders meeting virtually, where three key proposals were voted on. Jan R. Hauser, Kevin Haverty, and Ragy Thomas were elected as Class I directors until 2028, the executive compensation was approved on an advisory basis, and KPMG LLP was ratified as the independent public accounting firm for the fiscal year ending January 31, 2026.

The most recent analyst rating on (CXM) stock is a Hold with a $11.00 price target. To see the full list of analyst forecasts on Sprinklr stock, see the CXM Stock Forecast page.

Sprinklr Announces $150 Million Stock Repurchase Program

On June 2, 2025, Sprinklr‘s Board of Directors approved a $150 million stock repurchase program, reflecting the company’s strong financial position and commitment to enhancing shareholder value. The program, set to conclude by June 30, 2026, will be executed through various market transactions, adhering to federal securities laws. Sprinklr also reported its first quarter fiscal 2026 results, highlighting a 5% year-over-year revenue increase to $205.5 million and a record free cash flow of $80.7 million. Despite a GAAP operating loss, the company showed improved non-GAAP financial metrics, indicating progress in its strategic transformation to better serve customers and prepare for future growth.

The most recent analyst rating on (CXM) stock is a Hold with a $11.00 price target. To see the full list of analyst forecasts on Sprinklr stock, see the CXM Stock Forecast page.