The earnings call reflects a transitional phase for Sprinklr, Inc. with a mix of financial and operational highlights such as record free cash flow and strategic initiatives showing promise. However, challenges remain in terms of slower revenue growth, customer churn, and the need for significant operational improvements.

Company Guidance -

Q2 2026

In the first quarter of FY 2026, Sprinklr, Inc. reported a total revenue of $205.5 million, marking a 5% year-over-year increase, with subscription revenue contributing $184.1 million, a 4% increase. The company achieved a non-GAAP operating income of $36.7 million, resulting in an 18% non-GAAP operating margin, and set a record with $81 million in free cash flow. For the second quarter, Sprinklr, Inc. anticipates total revenue between $205 million and $206 million, with subscription revenue ranging from $184 million to $185 million. For the full fiscal year, the company projects a revenue range of $825 million to $827 million and aims to maintain a non-GAAP operating income between $129 million and $131 million, reflecting a 16% operating margin. Despite challenges such as elevated churn and macroeconomic uncertainties, Sprinklr, Inc. is focused on improving execution, with plans to invest in critical areas like AI and customer engagement to drive long-term growth.

Record Free Cash Flow

Sprinklr, Inc. generated a record $81 million in free cash flow during the quarter.

Non-GAAP Operating Income and Margin

The company reported $36.7 million in non-GAAP operating income, resulting in an 18% non-GAAP operating margin.

Positive Customer Engagement Initiatives

The 'Project Bear Hug' initiative focused on deeply engaging with the top 500 customers, representing 80% of revenue, and is showing early positive results.

AI and Platform Recognition

Sprinklr, Inc. received industry recognition from Gartner and Forrester for its AI-native unified customer experience management platform.

Stock Buyback Program

The board authorized a $150 million stock buyback program, to be completed by June 30, 2026.

Sprinklr (CXM) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

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CXM Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Sep 03, 2025	2026 (Q2)	0.10 / -	0.06	―	―	―
Jun 04, 2025	2026 (Q1)	0.10 / 0.12	0.09	33.33% (+0.03)	―
Mar 12, 2025	2025 (Q4)	0.07 / 0.10	0.12	-16.67% (-0.02)
Dec 04, 2024	2025 (Q3)	0.08 / 0.10	0.11	-9.09% (>-0.01)
Sep 04, 2024	2025 (Q2)	0.07 / 0.06	0.09	-33.33% (-0.03)
Jun 05, 2024	2025 (Q1)	0.07 / 0.09	0.06	50.00% (+0.03)
Mar 27, 2024	2024 (Q4)	0.09 / 0.12	0.06	100.00% (+0.06)
Dec 06, 2023	2024 (Q3)	0.07 / 0.11	0.02	450.00% (+0.09)
Sep 06, 2023	2024 (Q2)	0.05 / 0.09	-0.03	400.00% (+0.12)
Jun 05, 2023	2024 (Q1)	0.01 / 0.06	-0.05	220.00% (+0.11)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

CXM Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Jun 04, 2025	$8.55	$9.06	+5.96%
Mar 12, 2025	$8.08	$9.42	+16.58%
Dec 04, 2024	$8.64	$8.67	+0.35%
Sep 04, 2024	$8.59	$7.79	-9.31%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.