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Sprinklr (CXM) Earnings Dates, Call Summary & Reports

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Earnings Data

Report Date

Sep 09, 2026

After Close (Confirmed)

Period Ending

2027 (Q2)

Consensus EPS Forecast

0.1

Last Year’s EPS

0.13

Same Quarter Last Year

Analyst Consensus

Hold

Based on 6 Analysts Ratings

Earnings Call Summary

Q1 2027

Earnings Call Date:Jun 03, 2026|

% Change Since:

Earnings Call Sentiment|Positive

The call highlighted clear operational progress: revenue growth, record RPO, improving renewal rates, strong free cash flow, and notable AI and large-enterprise traction (including the largest-ever deal). Management acknowledged near-term headwinds—Middle East disruptions, declining professional services revenue and temporary margin pressure from higher AI-related hosting costs—and guided to modest full-year growth while raising subscription guidance. They emphasized a multi-phase transformation with improving execution and a pathway to acceleration next fiscal year. Overall the positives around AI traction, stronger renewals, record RPO, cash generation and a debt-free balance sheet materially outweigh the temporary operational and margin headwinds, supporting confidence in the medium-term strategy.

Company Guidance

Sprinklr guided Q2 FY27 total revenue of $214.0–215.0M (≈1% YoY at the midpoint) and subscription revenue of $193.5–194.5M (≈3% YoY at the midpoint), with professional services revenue ~ $20.5M (down 13% YoY) and a Q2 professional services gross margin of -10%; it expects non‑GAAP operating income of $29.5–30.5M (non‑GAAP net income ≈ $0.10 diluted, assuming ~241M shares), a Q2 tax provision of ≈ $9M (~26% non‑GAAP effective tax rate) and ~$5M of other income in the quarter. For full‑year FY27 the company guided subscription revenue of $779.5–781.5M (≈3% YoY), total revenue of $866.5–868.5M (≈1% YoY), professional services revenue of $87M (≈10% of revenue), non‑GAAP operating income of $139–141M (≈16% margin) and non‑GAAP EPS of $0.48–0.49 (assuming ~242M shares), with ~$20M total other income, a ~$42M total tax provision, and expected full‑year free cash flow of ~$150M (≈$10M in Q2); the guide incorporates the ViralMoment acquisition, assumes some Middle East deal delays, includes higher AI/cloud costs and investments (with subscription momentum expected to resume in Q3 and operating income to improve in H2).

Revenue Growth

Total revenue grew 7% year-over-year to $219.5 million in Q1 FY2027; subscription revenue grew 6% year-over-year to $194.8 million.

Profitability and Cash Generation

Non-GAAP operating income was $31.7 million (14% margin) and non-GAAP net income was $0.11 per diluted share. Generated $65.8 million in free cash flow in Q1, representing a 30% free cash flow margin.

Record RPO Milestone

Total RPO crossed $1.0 billion to $1.04 billion (up 10% YoY, up 5% QoQ); current RPO was $627.1 million (up 5% YoY, up 1% QoQ), providing greater visibility into contracted demand.

AI Momentum and Product Traction

ARR for AI-native SKUs grew 47% year-over-year; over 180 AI projects underway. Notable agentic outcomes: one customer achieved 90% containment, 6+ month copiloting deployments saw 55% average reduction in handling times (some >70%), another customer automated 85%+ of presales conversations across 11 markets, and AI-led engagements delivered 4x higher conversion rates.

Largest Deal and Enterprise Execution

Signed the largest software deal in company history: a multiyear platform agreement with a leading global consumer electronics company (expanded to 42 divisions), demonstrating ability to win and deploy complex enterprise-scale implementations.

Strong Balance Sheet and Capital Return

Ended Q1 with $442.8 million in cash, cash equivalents and marketable securities and no debt. Repurchased 17.1 million shares under an accelerated repurchase program with $75 million remaining under a $200 million authorization.

Improving Renewals and Net Dollar Expansion

Reported the highest renewal rate in over two years and a subscription net dollar expansion rate of 104% overall (115% for the $1M cohort), signaling improving customer retention and share-of-wallet expansion.

Sprinklr (CXM) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

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CXM Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Sep 09, 2026	2027 (Q2)	0.10 / -	0.13	―	―	―
Jun 03, 2026	2027 (Q1)	0.10 / 0.11	0.12	-8.33% (>-0.01)
Mar 11, 2026	2026 (Q4)	0.10 / 0.13	0.1	30.00% (+0.03)
Dec 03, 2025	2026 (Q3)	0.09 / 0.12	0.1	20.00% (+0.02)
Sep 03, 2025	2026 (Q2)	0.10 / 0.13	0.06	116.67% (+0.07)
Jun 04, 2025	2026 (Q1)	0.10 / 0.12	0.09	33.33% (+0.03)	―
Mar 12, 2025	2025 (Q4)	0.07 / 0.10	0.12	-16.67% (-0.02)
Dec 04, 2024	2025 (Q3)	0.08 / 0.10	0.11	-9.09% (>-0.01)
Sep 04, 2024	2025 (Q2)	0.07 / 0.06	0.09	-33.33% (-0.03)
Jun 05, 2024	2025 (Q1)	0.07 / 0.09	0.06	50.00% (+0.03)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

CXM Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Jun 03, 2026	$5.62	$5.45	-3.02%
Mar 11, 2026	$5.62	$5.96	+6.05%
Dec 03, 2025	$7.54	$7.77	+3.05%
Sep 03, 2025	$8.60	$7.74	-10.00%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.