Earnings PerformanceConcentrix reported fiscal Q3/24 non-GAAP EPS of $2.87, which was less than the forecast of $2.90 and the FactSet consensus forecast of $2.93.
GenAI Displacement RiskGenAI is a risk as it could displace agent interactions, with surveys indicating about 25% likely to be displaced.
Revenue ConcentrationTop five clients account for 22% of revenue, posing a concentration risk.