High Client Retention and New Solutions Revenue
Concentrix maintained a high client revenue retention rate of approximately 99% in fiscal 2024. Nearly $1 billion of revenue in 2024 came from new solutions that didn't exist at scale two years ago, such as data annotation, AI design, and cybersecurity.
Completion of Webhelp Integration
The integration of Webhelp was completed ahead of schedule, with ongoing synergy benefits expected in 2025 and beyond.
Strong Free Cash Flow and Debt Reduction
Adjusted free cash flow was $475 million for the year. The company reduced net debt by approximately $209 million during the year.
Positive Revenue Growth in Key Verticals
Revenue from retail, travel, and e-commerce clients grew almost 9% year-over-year, and revenue from banking, financial services, and insurance clients grew 5%.
Robust Pipeline and Future Growth Plans
The company secured key transformative wins and expects to grow revenue, non-GAAP operating margin, and free cash flow in 2025.