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Concentrix (CNXC)
NASDAQ:CNXC
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Concentrix (CNXC) AI Stock Analysis

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CNXC

Concentrix

(NASDAQ:CNXC)

Rating:71Outperform
Price Target:
$58.00
▲(11.39% Upside)
Concentrix's overall stock score reflects strong financial performance and positive earnings call sentiment, driven by revenue growth and AI advancements. Technical indicators show mixed signals, and valuation metrics suggest reasonable pricing. Challenges such as tariff impacts and foreign exchange fluctuations slightly dampen the outlook.
Positive Factors
Future Growth Expectations
The company’s strong sales pipeline should generate sequential revenue growth over the balance of fiscal.
Generative AI and Synergies
The introduction of Concentrix's Generative AI-based tools and faster realization of synergies from the Webhelp acquisition help offset some concerns.
Revenue Performance
Concentrix reported fiscal Q2/25 total revenue of $2.42 billion, which exceeded forecasts and the FactSet consensus forecast by 2%.
Negative Factors
Earnings and EBITDA Shortfall
Concentrix reported fiscal Q2/25 non-GAAP EPS of $2.70, which was less than the forecast of $2.75 and the FactSet consensus forecast of $2.78.
Macroeconomic and AI Risks
Headwinds from weak macroeconomic conditions and potential risks from Generative AI impact remain a concern.
Operating Margin Concerns
Operating Margin missed guidance mid-point by 80 basis points despite the revenue beat, due to negative operating leverage and investments for future growth.

Concentrix (CNXC) vs. SPDR S&P 500 ETF (SPY)

Concentrix Business Overview & Revenue Model

Company DescriptionConcentrix Corporation provides technology-infused customer experience (CX) solutions worldwide. The company provides CX process optimization, technology innovation, front- and back-office automation, analytics, and business transformation services. It also offers customer lifecycle management; customer experience/user experience strategy and design; digital transformation; and voice of the customer and analytics solutions. The company's clients include consumer electronics, technology, e-commerce, and health insurance companies, as well as global IPOs, social brands, and banks. Concentrix Corporation was incorporated in 2009 and is based in Fremont, California.
How the Company Makes MoneyConcentrix makes money primarily through its business process outsourcing (BPO) services, where it partners with companies to handle their customer interactions and back-office functions. The company generates revenue by providing outsourced customer support, technical support, sales, and marketing services, often on a contractual basis. Concentrix also offers consulting and analytics solutions, leveraging data to help clients improve their customer experience strategies. Key revenue streams include long-term service agreements with businesses across multiple industries, often tailored to meet the specific needs of each client. Significant partnerships with technology providers and industry leaders further enhance Concentrix's ability to deliver comprehensive solutions and drive its earnings.

Concentrix Earnings Call Summary

Earnings Call Date:Jun 26, 2025
(Q2-2025)
|
% Change Since: -5.03%|
Next Earnings Date:Sep 24, 2025
Earnings Call Sentiment Positive
The earnings call reflects a generally positive performance with strong revenue growth, successful AI advancements, and robust cash flow. However, challenges such as lower-than-expected operating margins due to tariff pauses and mixed foreign exchange impacts slightly dampened the outlook.
Q2-2025 Updates
Positive Updates
Revenue Growth and Exceeding Guidance
Concentrix reported revenue of approximately $2.4 billion, an increase of 1.5% year-on-year, exceeding their guidance. They anticipate continued revenue growth in the second half, driven by AI solutions and vertical strength across geographies.
AI and Technology Advancements
The launch of iX Hero and iX Hello AI-powered applications has been successful, with early market traction and strong pipeline. The AI solutions are expected to be accretive by the end of the year, with no additional spending required.
High Adjusted Free Cash Flow
Concentrix delivered over $200 million in adjusted free cash flow in the quarter, with expectations of strong free cash flow growth for the full year.
Strong Capital Position
The company returned $67 million to shareholders in the quarter, including share repurchases and dividends, while maintaining a strong liquidity position with $1.5 billion available.
Negative Updates
Lower-than-Expected Operating Margins
Non-GAAP operating income was $304 million, below guidance due to clients pausing programs in response to new tariffs, and investments for expected accelerated growth in the second half.
Impact of Tariffs and Labor Hold
Operational margins were affected by the decision to hold labor during client pauses due to tariffs, impacting profitability in the short term.
Mixed Impact of Foreign Exchange
While foreign exchange acted as a tailwind on revenue, it was a headwind on profitability due to currency fluctuations, particularly with the Philippine peso and Indian rupee.
Company Guidance
During the Concentrix Second Quarter 2025 Earnings Call, the company provided guidance on several key financial metrics for the second half of the year. The company expects revenue for the third quarter to range between $2.445 billion and $2.470 billion, with a projected constant currency revenue growth of 1% to 2%. Non-GAAP operating income is anticipated to be between $318 million and $328 million, translating to a non-GAAP EPS of $2.80 to $2.91 per share. For the full fiscal year 2025, Concentrix projects reported revenue between $9.720 billion and $9.815 billion and an increase in constant currency revenue growth to 1% to 2%. The company also expects non-GAAP operating income to be in the range of $1.300 billion to $1.320 billion, with a non-GAAP EPS of $11.53 to $11.76 per share. Concentrix forecasts adjusted free cash flow of $625 million to $650 million for the year. The guidance reflects confidence in margin improvement and revenue acceleration driven by strategic investments in AI solutions and partner consolidation.

Concentrix Financial Statement Overview

Summary
Concentrix demonstrates strong revenue growth and effective debt management, positioning it well within the Information Technology Services industry. However, profitability metrics indicate some pressure, which, coupled with strong cash flow generation, provides a buffer against potential risks.
Income Statement
75
Positive
Concentrix demonstrates strong revenue growth with a 51.86% increase from 2020 to 2023, indicating robust demand for its services. The gross profit margin and EBIT margin show stability, with a recent TTM gross profit margin of 34.12% and EBIT margin of 6.76%. However, the net profit margin has slightly decreased to 2.81% TTM, reflecting potential cost pressures or increased competition.
Balance Sheet
70
Positive
The company's balance sheet reflects a strong equity position with an equity ratio of 33.92% TTM. The debt-to-equity ratio has significantly improved to 0.11, suggesting effective debt management. However, the return on equity has declined from 16.15% in 2022 to 6.68% TTM, indicating a drop in profitability relative to shareholders' equity.
Cash Flow
80
Positive
Concentrix has maintained a healthy operating cash flow with a TTM operating cash flow to net income ratio of 2.66, indicating strong cash generation capabilities relative to net income. The free cash flow has grown from 2022 to TTM, demonstrating effective capital expenditure management. However, fluctuations in cash flow from financing activities suggest potential challenges in external funding.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue9.63B9.62B7.11B6.32B5.59B4.72B
Gross Profit3.44B3.45B2.58B2.26B1.97B1.66B
EBITDA1.27B1.33B997.53M984.62M855.92M592.77M
Net Income244.63M251.22M313.84M435.05M405.58M164.81M
Balance Sheet
Total Assets12.40B11.99B12.49B6.67B5.05B5.18B
Cash, Cash Equivalents and Short-Term Investments342.76M240.57M295.34M145.38M182.04M152.66M
Total Debt4.89B4.74B4.94B2.22B802.02M1.15B
Total Liabilities8.12B7.95B8.35B3.97B2.43B2.88B
Stockholders Equity4.28B4.04B4.14B2.70B2.62B2.30B
Cash Flow
Free Cash Flow484.94M428.73M497.48M460.70M365.10M336.28M
Operating Cash Flow713.97M667.49M678.01M600.72M514.18M507.61M
Investing Cash Flow-230.69M-244.27M-2.11B-1.84B-78.65M-109.22M
Financing Cash Flow-355.86M-492.53M1.80B1.24B-401.87M-335.22M

Concentrix Technical Analysis

Technical Analysis Sentiment
Neutral
Last Price52.07
Price Trends
50DMA
53.74
Negative
100DMA
52.91
Negative
200DMA
48.91
Positive
Market Momentum
MACD
-1.74
Negative
RSI
45.51
Neutral
STOCH
76.71
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For CNXC, the sentiment is Neutral. The current price of 52.07 is above the 20-day moving average (MA) of 49.98, below the 50-day MA of 53.74, and above the 200-day MA of 48.91, indicating a neutral trend. The MACD of -1.74 indicates Negative momentum. The RSI at 45.51 is Neutral, neither overbought nor oversold. The STOCH value of 76.71 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Neutral sentiment for CNXC.

Concentrix Risk Analysis

Concentrix disclosed 27 risk factors in its most recent earnings report. Concentrix reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Concentrix Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
79
Outperform
$7.81B14.8621.86%1.42%7.37%-14.64%
78
Outperform
$3.22B20.0821.23%1.94%26.15%
74
Outperform
$34.61B14.3916.69%1.70%6.34%12.16%
74
Outperform
$2.31B16.387.71%-6.31%-23.56%
71
Outperform
$3.13B13.635.59%2.56%11.31%-16.02%
68
Neutral
$2.45B6.9512.60%-4.93%497.03%
61
Neutral
$34.98B7.37-10.82%1.91%8.82%-8.66%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
CNXC
Concentrix
52.07
-16.11
-23.63%
CTSH
Cognizant
72.37
-3.12
-4.13%
G
Genpact
45.31
6.77
17.57%
ASGN
ASGN
54.14
-41.99
-43.68%
WNS
WNS
75.38
14.27
23.35%
DXC
DXC Technology
14.25
-5.86
-29.14%

Concentrix Corporate Events

Executive/Board Changes
Olivier Duha Resigns from Concentrix Board of Directors
Neutral
Jun 5, 2025

On June 3, 2025, Olivier Duha resigned from the Board of Directors of Concentrix Corporation, effective immediately. His resignation was due to personal reasons and not because of any disagreements with the company’s operations, policies, or practices.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Aug 23, 2025