Strong Profit and Capital Generation
Reported NPAT of over $500 million for the half; underlying insurance profit of $804 million (15.1% underlying margin). CET1 capital finished the half above target range and management funded the RACQ acquisition from organic capital while announcing an on‑market buyback of up to $200 million.
Retail Growth and Market Share Gains
Retail underlying growth across Australia and New Zealand around 4%; Australian retail top-line growth of 14.4% (includes 4 months of RACQ). Home portfolio underlying growth ~7%, outperforming system and delivering policy and customer growth.
New Zealand Retail Outperformance
New Zealand retail headline growth 3.4% (in NZD). Reported insurance margin >28% with an improved underlying margin of 26%, driven by improved repair costs, pricing capability and the retail enterprise platform rollout.
Commercial / Intermediated Improvements
Australian intermediated business achieved underlying growth of ~3.5% with a reported margin of 17.5%; expense ratio materially improved following operating model changes. Rural WFI NPS improved to 63 and continues to show premium and earnings growth.
Reinsurance and Downside Protections
Comprehensive reinsurance program kept net perils in line with the half-year allowance ($646 million). Quota share increased to 35% from 1 Jan and integration of RACQ into broader program targets at least $50 million of annualized reinsurance synergies.
Improved Claims and Expense Metrics
Underlying claims ratio improved by 70 bps to 51.9% (120 bps improvement excluding RACQ). Admin expense ratio improved 20 bps vs 1H25 (80 bps vs 2H25); management targets expense ratio below 11% in FY27.
Material Reinsurance Profit Commissions
Profit commission income on reinsurance was ~ $115 million in the half (vs ~ $40 million in 1H25), demonstrating upside from the group’s reinsurance arrangements and contributing materially to margin improvement.
Shareholder Returns and Dividend
Interim dividend of $0.12 per share (pay‑out ratio 56%) alongside the announced up-to-$200 million buyback indicates confidence in earnings and capital generation.
Operational and Strategic Progress
RACQ acquisition integration on track (800+ new people, 1.7 million members served); acceleration of commercial enterprise platform rollout (12 months earlier). Brand and customer metrics (TNPS, Roy Morgan trust ranking for NRMA) remain strong.
Guidance Maintained and Positive Outlook
Management maintained FY'26 insurance profit guidance of $1,550m–$1,750m (targeting ~15% reported margin) and forecasts premium growth of high single digits for FY'26 with expected stronger double-digit H2 growth. Investment exit yield ~5% with expected uplift in H2.