The earnings call highlighted significant improvements in employee engagement and customer experience, particularly in North America, and a positive recovery in international markets. However, the financial performance was disappointing, with declines in sales and margins, indicating that while strategic changes are taking hold, the financial recovery is still in its early stages.

Company Guidance

During the Starbucks Second Quarter Fiscal Year 2025 Conference Call, the company provided guidance reflecting both challenges and strategic initiatives. Starbucks reported total revenue of $8.8 billion, a global net new store growth of 213 coffeehouses, and a global operating margin of 8.2%, with earnings per share (EPS) at $0.41. These figures were noted as being below expectations, largely attributed to a 1% global comparable store sales decline, including a 2% decline in the U.S. The company emphasized its "Back to Starbucks" strategy, focusing on enhancing customer experience, investing in labor rather than equipment, and simplifying the menu to improve operational efficiency. Starbucks also highlighted early signs of recovery in North America, with partner engagement up and turnover dropping to a recorded low of under 50%. Internationally, eight of the top ten markets returned to flat or positive comps, with significant progress in Canada and Japan. As part of its strategic pivots, Starbucks plans to slow its unit growth temporarily to focus on optimizing store economics and build costs, while reinforcing its brand through targeted marketing efforts and innovation in product offerings.

Positive Indicators in North America

Partner engagement is up, turnover has dropped to under 50%, and customer experience continues to improve. Canadian business has returned to positive comps with positive transaction growth.

Labor and Algorithm Pilot Success

The combination of staffing, deployment, and technology has improved speed of service and connection while growing transactions, with in-cafe wait times reduced by two minutes.

Engagement and Brand Sentiment Improvement

Non-Starbucks Rewards member traffic is stabilizing, market share and brand sentiment are improving, and customer contact regarding wait times is decreasing.

International Market Recovery

Eight of the top 10 international markets returned to flat comp or comp growth, with notable improvements in the UK, Middle East, and Japan.

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Starbucks (SBUX) Earnings, Revenues Date & History

The upcoming earnings date is based on a company’s previous reporting, and may be updated when the actual date is announced

Daily Earnings Calendar >

SBUX Earnings History

Report Date	Fiscal Quarter	Forecast / EPS	Last Year's EPS	EPS YoY Change	Slides	Play Transcript
Aug 05, 2025	2025 (Q3)	0.67 / -	0.93	―	―	―
Apr 29, 2025	2025 (Q2)	0.49 / 0.41	0.68	-39.71% (-0.27)
Jan 28, 2025	2025 (Q1)	0.67 / 0.69	0.9	-23.33% (-0.21)
Oct 30, 2024	2024 (Q4)	0.87 / 0.80	1.06	-24.53% (-0.26)
Jul 30, 2024	2024 (Q3)	0.94 / 0.93	1	-7.00% (-0.07)
Apr 30, 2024	2024 (Q2)	0.80 / 0.68	0.74	-8.11% (-0.06)
Jan 30, 2024	2024 (Q1)	0.93 / 0.90	0.75	20.00% (+0.15)
Nov 02, 2023	2023 (Q4)	0.97 / 1.06	0.81	30.86% (+0.25)
Aug 01, 2023	2023 (Q3)	0.95 / 1.00	0.84	19.05% (+0.16)
May 02, 2023	2023 (Q2)	0.65 / 0.74	0.59	25.42% (+0.15)

The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.

Beat

Missed

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SBUX Earnings-Related Price Changes

Report Date	Price 1 Day Before	Price 1 Day After	Percentage Change
Apr 29, 2025	$84.85	$80.05	-5.66%
Jan 28, 2025	$99.87	$107.99	+8.13%
Oct 30, 2024	$96.20	$96.58	+0.40%
Jul 30, 2024	$74.61	$76.59	+2.65%

Earnings announcements can affect a stock’s price. This table shows the stock's price the day before and the day after recent earnings reports, including the percentage change.

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