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Zenvia (ZENV)
NASDAQ:ZENV
US Market

Zenvia (ZENV) AI Stock Analysis

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ZE

Zenvia

(NASDAQ:ZENV)

Rating:64Neutral
Price Target:
Zenvia's overall score reflects strong technical momentum and a positive earnings call that improves future prospects. However, the company faces challenges with profitability and valuation, as indicated by a negative P/E ratio and ongoing net losses. The solid balance sheet and cash flow improvements provide stability, while technical indicators suggest potential price appreciation.
Positive Factors
Financial Performance
Normalized EBITDA of BRL41m expanded from BRL16m in 3Q23.
Product Innovation
Zenvia launched its 'Zenvia Customer Cloud', a new product suite with AI-solutions, and noted early adopters report incremental benefits.
Negative Factors
Client Base
Client base was impacted by subscriber clean-up that resulted in a -15% QoQ decline in CPaaS active accounts and -5% in SaaS accounts.

Zenvia (ZENV) vs. SPDR S&P 500 ETF (SPY)

Zenvia Business Overview & Revenue Model

Company DescriptionZenvia Inc. develops a cloud-based platform that enables organizations to integrate several communication capabilities in Brazil, Mexico, and Argentina. It offers communication channels for businesses to engage or interact with their customers, such as SMS, Voice, WhatsApp, Facebook Instagram, Webchat, Messenger, rich communication service (RCS), and video; and communication solutions comprising SaaS for communication between businesses and end-consumers, such as marketing campaigns, sales teams' management, customer service and engagement, and customer success. The company also provides Zenvia Chat, a customer service platform that manages different communication channels in a single environment; Zenvia Message, a campaign manager to trigger RCS, SMS, and WhatsApp messages; Sirena, a solution for sales teams to communicate with customers through WhatsApp; and SenseData, a solution that uses advanced techniques to integrate and analyze large volumes of customer data, creating a unique 360º view of the customers and generating insights. In addition, it offers Zenvia Flow, a visual flow builder that allows customers to create communication and/or automation flows; Jornadas solution for enterprise clients to communicate with their customers through various digital channels and generate data-rich documents; and ALTU, the conversational automation solution for larger companies to solve their customer needs with automated yet humanized service through artificial intelligence. The company's platform assists customers in various use cases comprising marketing campaigns, customer acquisition, customer onboarding, warnings, customer services, fraud control, cross-selling and customer retention, ticket resolution, consumer health, and others. Zenvia Inc. was incorporated in 2020 and is based in São Paulo, Brazil.
How the Company Makes MoneyZenvia makes money primarily through a subscription-based revenue model, where businesses pay for access to its communication platform and services based on usage and selected features. The company generates revenue through its core offerings of messaging services and customer experience solutions. These include charges for the volume of messages sent, subscription fees for its software solutions, and additional fees for premium services and integrations. Significant partnerships with telecommunications providers and technology partners enhance Zenvia's service offerings, contributing to its earnings by expanding its market reach and capability to deliver comprehensive communication solutions.

Zenvia Earnings Call Summary

Earnings Call Date:May 16, 2025
(Q4-2024)
|
% Change Since: -10.81%|
Next Earnings Date:Jul 01, 2025
Earnings Call Sentiment Neutral
The earnings call highlighted strong growth prospects for Zenvia Customer Cloud and successful cost management, but significant challenges in Q4 profitability and an EBITDA shortfall cannot be overlooked. The strategic focus on AI, international expansion, and cost efficiency positions the company well for future growth.
Q4-2024 Updates
Positive Updates
Launch of Zenvia Customer Cloud
Zenvia Customer Cloud was launched in October 2024 and generated BRL180 million in revenue for the year, with nearly 6,000 companies using the platform. It is expected to grow by 25% to 30% in 2025 with a gross margin of 68% to 70%.
International Expansion Success
International operations, particularly in Argentina and Mexico, are performing well, contributing to the success of Zenvia Customer Cloud, and validating the company's strategy.
Cost Management and G&A Reduction
G&A expenses were reduced by 760 basis points over two years, from 23% of revenue in 2022 to 12% in 2024, thanks to streamlining efforts and AI integration.
Positive EBITDA Minus CapEx Trend
EBITDA minus CapEx improved by BRL26 million year-over-year in 2024, reflecting operational efficiency and positioning the company for future growth.
Negative Updates
Q4 2024 Profitability Challenges
Despite revenue growth, Q4 profitability was impacted by a BRL27.8 million SMS cost adjustment, driving a gross profit decline of 60% to BRL49 million, with a gross margin decrease to 21%.
SaaS Margin Pressure
SaaS margins were pressured by tighter profitability from enterprise clients and higher costs related to the launch of Zenvia Customer Cloud.
EBITDA Shortfall
EBITDA for 2024 fell short of guidance due to lower gross profit margins, despite a 19% revenue increase and an 11% decrease in G&A expenses.
Company Guidance
During the Zenvia Q4 2024 earnings call, the company emphasized the strategic shift towards the Zenvia Customer Cloud, which generated around BRL180 million in revenue for the year with projections of 25% to 30% growth in 2025. The platform, incorporating AI and robust data analytics, has been adopted by nearly 6,000 companies, with a 20% international clientele mainly from Mexico and Argentina. Despite a challenging Q4 that affected profitability, Zenvia's revenues reached BRL231 million, marking a 7% year-over-year increase. The adjusted gross profit was BRL49 million, but margins were impacted by a BRL27.8 million SMS cost adjustment. The company is focusing on organic growth and operational efficiency, aiming to achieve a gross margin of 68% to 70% for Zenvia Customer Cloud in 2025. Furthermore, Zenvia is transitioning to a volume-based pricing model to enhance revenue generation and streamline customer interactions.

Zenvia Financial Statement Overview

Summary
Zenvia exhibits positive revenue growth and improved gross margins, yet struggles with profitability as seen in its negative net income. The balance sheet is strong with low leverage, offering financial stability. Cash flow metrics are improving, suggesting potential for better future profitability, but current losses remain a significant concern.
Income Statement
58
Neutral
The company shows a positive revenue growth trend with a 17% increase from the previous year. Gross profit margins have improved to 38.9%, indicating better cost management. However, the net profit margin remains negative at -5.4% due to ongoing losses, which is a concern for profitability. EBIT margin is low at 1.7%, though EBITDA margin is healthier at 11.0%, suggesting some operational leverage.
Balance Sheet
65
Positive
The debt-to-equity ratio is low at 0.14, indicating conservative leverage, which is good for financial stability. The equity ratio is robust at 48.0%, showing a strong equity base relative to total assets. However, return on equity is negative due to net losses, highlighting profitability challenges.
Cash Flow
62
Positive
Operating cash flow is positive, showing improvement, and the free cash flow has grown by 279% from the previous year. The operating cash flow to net income ratio is strong, indicating efficient cash generation despite net losses. The free cash flow to net income ratio also supports this efficiency in cash management.
Breakdown
TTMDec 2023Dec 2022Dec 2021Dec 2020Dec 2019
Income StatementTotal Revenue
945.26M807.58M756.72M612.32M429.70M354.04M
Gross Profit
367.56M330.54M288.91M180.91M103.83M93.25M
EBIT
16.42M-10.71M-288.99M-107.07M-23.57M19.75M
EBITDA
104.41M72.24M-131.48M-6.89M3.37M36.07M
Net Income Common Stockholders
-50.95M-61.00M-243.03M-44.65M-21.43M13.84M
Balance SheetCash, Cash Equivalents and Short-Term Investments
102.66M63.74M108.40M582.23M59.98M12.34M
Total Assets
1.85B1.71B1.80B1.84B452.85M248.98M
Total Debt
120.18M90.60M171.65M212.40M101.73M70.64M
Net Debt
17.52M26.86M71.41M-369.83M41.75M58.30M
Total Liabilities
960.64M822.62M850.88M640.65M337.51M149.65M
Stockholders Equity
885.62M888.81M953.34M1.20B115.35M99.34M
Cash FlowFree Cash Flow
40.57M106.89M58.76M-116.67M28.83M16.96M
Operating Cash Flow
75.77M162.55M108.45M-97.26M46.14M26.45M
Investing Cash Flow
-69.23M-53.90M-349.78M-351.05M-61.59M-9.93M
Financing Cash Flow
-20.05M-143.77M-215.84M935.03M62.05M-54.86M

Zenvia Technical Analysis

Technical Analysis Sentiment
Positive
Last Price1.65
Price Trends
50DMA
1.45
Positive
100DMA
1.70
Negative
200DMA
1.68
Negative
Market Momentum
MACD
0.05
Negative
RSI
58.80
Neutral
STOCH
85.07
Negative
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For ZENV, the sentiment is Positive. The current price of 1.65 is above the 20-day moving average (MA) of 1.39, above the 50-day MA of 1.45, and below the 200-day MA of 1.68, indicating a neutral trend. The MACD of 0.05 indicates Negative momentum. The RSI at 58.80 is Neutral, neither overbought nor oversold. The STOCH value of 85.07 is Negative, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for ZENV.

Zenvia Risk Analysis

Zenvia disclosed 74 risk factors in its most recent earnings report. Zenvia reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Zenvia Peers Comparison

Overall Rating
UnderperformOutperform
Sector (62)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
75
Outperform
$295.49M49.6818.82%26.77%-13.24%
64
Neutral
$86.52M-18.19%20.38%71.64%
JGJG
63
Neutral
$65.36M-10.44%16.93%85.85%
62
Neutral
$11.89B9.95-7.22%4.98%7.31%-8.91%
51
Neutral
$136.97M-121.54%17.97%21.12%
50
Neutral
$69.84M-6139.13%-63.86%-364.19%
47
Neutral
$65.47M-168.24%230.96%91.63%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
ZENV
Zenvia
1.65
-1.27
-43.49%
JG
Aurora Mobile
10.89
7.94
269.15%
PAYS
PaySign
5.45
1.57
40.46%
REKR
Rekor Systems
1.16
-0.36
-23.68%
AUID
Ipsidy
4.87
-3.28
-40.25%
STEM
Stem Inc
0.42
-0.81
-65.85%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.