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Upwork Inc (UPWK)
:UPWK

Upwork (UPWK) AI Stock Analysis

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Upwork

(NASDAQ:UPWK)

Rating:78Outperform
Price Target:
$16.50
▲(14.03%Upside)
Upwork's strong financial performance and positive earnings call are the most significant factors contributing to the high stock score. The company's strategic focus on AI and enterprise solutions supports future growth prospects. While technical analysis presents a neutral outlook, the current valuation suggests an opportunity for investors. Some macroeconomic challenges and flat enterprise revenue are risks to consider, but overall, the outlook is positive.
Positive Factors
AI and Technology
Upwork continues to steadily add more AI functionality to the platform, with the Objective AI’s native search technology and team already contributing new capabilities in search and matching that are driving incremental GSV.
Customer Engagement
Enterprise business displays increasing engagement, with stronger engagement from existing customers and encouraging early results from the launch of Business Plus.
Earnings
Upwork reported Q1 results that were modestly ahead of expectations, with GSV per active client returning to growth for the first time in six quarters while revenue and profitability outperformed guidance.
Negative Factors
Client Growth
Upwork's active clients declined by 23K in Q4, bringing total active clients to 832K, down 2% y/y and slightly below CGe at 835K.
Macroeconomic Environment
Overall, the macroeconomic environment continues to weigh on results with gross services volume declining year over year.
Revenue Outlook
FY25 revenue is expected to be down, indicating a more cautious outlook for the year.

Upwork (UPWK) vs. SPDR S&P 500 ETF (SPY)

Upwork Business Overview & Revenue Model

Company DescriptionUpwork Inc., together with its subsidiaries, operates a work marketplace that connects businesses with various independent professionals and agencies in the United States, India, the Philippines, and internationally. The company's work marketplace provides access to talent with various skills across a range of categories, including sales and marketing, customer service, data science and analytics, design and creative, web, mobile, and software development. Its work marketplace also enables clients to streamline workflows, such as talent sourcing, outreach, and contracting. The company's work marketplace offers access to various functionalities for remote engagements with talent, including communication and collaboration, ability to receive talent invoices through their work marketplace, and payment protection. Its marketplace offerings include Upwork Basic, Upwork Plus, Upwork Enterprise, and Upwork Payroll, as well as managed and internet escrow agency services. The company was formerly known as Elance-oDesk, Inc. and changed its name to Upwork Inc. in May 2015. Upwork Inc. was incorporated in 2013 and is headquartered in San Francisco, California.
How the Company Makes MoneyUpwork primarily generates revenue through service fees charged to freelancers and clients who use its platform. Freelancers are charged a sliding fee based on their lifetime billings with a client, starting at 20% for the first $500, then 10% for billings between $500.01 and $10,000, and 5% for billings exceeding $10,000. Additionally, Upwork charges clients a payment processing and administration fee of 3% of the total contract amount. The company also offers premium services, such as Upwork Plus for freelancers and Upwork Business and Enterprise solutions for larger companies, which provide additional tools and features for a subscription fee. Furthermore, Upwork earns from its Talent Solutions offering, which includes advanced talent sourcing and management capabilities. Strategic partnerships with other firms and technological integrations can also contribute to Upwork's revenue growth by enhancing the platform's appeal and functionality.

Upwork Key Performance Indicators (KPIs)

Any
Any
Gross Services Volume
Gross Services Volume
Represents the total value of services transacted through Upwork, highlighting platform usage and overall market demand for freelance services.
Chart InsightsUpwork's Gross Services Volume (GSV) has shown a declining trend since late 2023, influenced by macroeconomic challenges. Despite this, the company achieved record revenue and profitability in 2024, driven by strong growth in AI-related work and enterprise segments. The earnings call highlighted a 60% surge in AI-related GSV, indicating strategic focus areas. However, the cautious revenue guidance for 2025 reflects ongoing economic uncertainties. Upwork's investment in AI and enterprise solutions aims to counterbalance these challenges and sustain market share gains.
Data provided by:Main Street Data

Upwork Earnings Call Summary

Earnings Call Date:May 05, 2025
(Q1-2025)
|
% Change Since: 8.63%|
Next Earnings Date:Jul 24, 2025
Earnings Call Sentiment Positive
The earnings call highlighted Upwork's strong start to 2025 with record revenue and adjusted EBITDA, driven by AI initiatives and increased engagement. However, there were some macroeconomic headwinds affecting customer activity and a flat performance in enterprise revenue. Despite these challenges, the company's outlook remains confident, supported by strategic investments in AI and enterprise solutions.
Q1-2025 Updates
Positive Updates
Record Revenue and Adjusted EBITDA
Upwork reported a record first quarter revenue of $192.7 million, exceeding the high end of their guidance range. Adjusted EBITDA reached an all-time high of $56 million with an adjusted EBITDA margin of 29%.
AI Initiatives and Engagement
Upwork has 80,000 AI specialists on their platform, with AI-related work growing 25% year-over-year. Engagement with Uma, Upwork's AI feature, increased by 52% quarter-over-quarter.
Increase in Business Plus and Enterprise Clients
Business Plus clients more than doubled quarter over quarter. 40% of active Business Plus clients are new customers, indicating strong adoption of the offering.
Strong Margin and Cash Flow Performance
Non-GAAP gross margin reached a record high of 78.3%, and Upwork reported a GAAP net income increase of 105% year-over-year. Free cash flow was $30.8 million.
Negative Updates
Slight Macro Headwinds
Upwork experienced some slight macroeconomic headwinds impacting customer activity, particularly at the top of the funnel. This was a cumulative effect of demand pressure over the past year.
Flat Enterprise Revenue
Enterprise revenue was relatively flat year-over-year at $26.4 million as the company shifts its sales focus.
Pressure on Active Client Count
There was pressure on the total volume of active clients due to top of funnel demand pressure, resulting in a year-over-year decline in active client volume.
Company Guidance
During Upwork's First Quarter 2025 earnings call, the company reported a strong start to the year, surpassing expectations with revenue of $192.7 million, exceeding the high end of their guidance range. The adjusted EBITDA reached a record high of $56 million, with an adjusted EBITDA margin of 29%. The gross margin stood at 78.3%. Upwork's core marketplace showed resilience, as Gross Services Volume (GSV) per active client grew year-over-year for the first time in six quarters, and active clients on their Business Plus offering more than doubled. Despite some macroeconomic pressures, the company reiterated its full-year revenue guidance of $740 to $760 million and increased its full-year adjusted EBITDA guidance to a range of $190 million to $200 million. Furthermore, Upwork highlighted the significant role of AI in their operations, with 80,000 AI specialists on their platform and a 25% year-over-year growth in AI-related GSV, contributing to a 63% lift in engagement with their AI-powered features.

Upwork Financial Statement Overview

Summary
Upwork demonstrates strong financial health with significant improvements in profitability, leverage, and cash flow efficiency. Revenue and profit margins are on a positive trajectory, supported by a strong balance sheet structure. The company has effectively reduced debt, enhancing financial stability. However, the high cash reserves suggest room for strategic investments to fuel further growth.
Income Statement
85
Very Positive
Upwork shows strong revenue growth with a 24.5% increase from 2022 to 2023, and has maintained a high gross profit margin of approximately 77.7% in TTM. The EBIT margin has significantly improved to 11.8% in TTM from negative in previous years, indicating enhanced operational efficiency. However, the net profit margin at 30.5% suggests strong profitability, although this is influenced by non-operating factors.
Balance Sheet
78
Positive
Upwork has a solid equity base, with an equity ratio of 47.9% in TTM, reflecting a balanced capital structure. The debt-to-equity ratio has drastically improved to 0.02 in TTM from previous years, indicating reduced financial leverage. Return on equity is robust at 39.5%, driven by significant net income growth, enhancing shareholder returns. However, the high cash position relative to debt indicates potential underutilization of resources.
Cash Flow
82
Very Positive
Upwork's cash flow performance is impressive with a 12.1% growth in free cash flow from 2023 to 2024 and a strong operating cash flow to net income ratio of 0.79 in TTM. The free cash flow to net income ratio of 0.73 underscores efficient cash generation relative to profitability. However, investing cash flow has been positive, indicating potential underinvestment in future growth.
Breakdown
TTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income StatementTotal Revenue
771.09M769.33M689.14M618.32M502.80M373.63M
Gross Profit
599.39M595.23M518.69M457.92M367.29M269.36M
EBIT
90.85M65.21M-11.26M-92.62M-54.22M-22.41M
EBITDA
105.50M82.86M1.46M-81.49M-40.13M-7.91M
Net Income Common Stockholders
234.87M215.59M46.89M-89.89M-56.24M-22.87M
Balance SheetCash, Cash Equivalents and Short-Term Investments
622.07M622.10M550.10M686.61M684.77M169.65M
Total Assets
1.24B1.21B1.04B1.08B1.08B529.23M
Total Debt
10.38M369.12M367.86M581.94M584.37M31.23M
Net Debt
-294.06M63.36M288.22M452.56M397.16M-62.85M
Total Liabilities
645.72M636.24M656.47M831.37M821.54M229.92M
Stockholders Equity
594.34M575.38M381.07M248.88M259.52M299.31M
Cash FlowFree Cash Flow
170.62M150.03M10.87M-2.17M4.70M8.00M
Operating Cash Flow
184.87M153.56M27.22M6.56M10.84M22.36M
Investing Cash Flow
126.20M137.57M88.27M-69.47M-428.98M-4.15M
Financing Cash Flow
-38.88M-81.96M-114.30M6.08M537.74M54.64M

Upwork Technical Analysis

Technical Analysis Sentiment
Negative
Last Price14.47
Price Trends
50DMA
14.58
Negative
100DMA
14.78
Negative
200DMA
14.13
Positive
Market Momentum
MACD
-0.07
Positive
RSI
38.54
Neutral
STOCH
23.20
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For UPWK, the sentiment is Negative. The current price of 14.47 is below the 20-day moving average (MA) of 15.72, below the 50-day MA of 14.58, and above the 200-day MA of 14.13, indicating a neutral trend. The MACD of -0.07 indicates Positive momentum. The RSI at 38.54 is Neutral, neither overbought nor oversold. The STOCH value of 23.20 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for UPWK.

Upwork Risk Analysis

Upwork disclosed 47 risk factors in its most recent earnings report. Upwork reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Upwork Peers Comparison

Overall Rating
UnderperformOutperform
Sector (66)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
78
Outperform
$1.92B8.6849.80%7.21%396.32%
77
Outperform
$1.81B13.5813.70%-5.13%16.93%
66
Neutral
$4.52B12.345.41%3.62%4.15%-12.18%
65
Neutral
$1.71B-15.50%19.35%27.83%
ENENR
58
Neutral
$1.62B30.6133.46%5.50%0.39%-37.01%
58
Neutral
$1.70B96.421.21%2.04%-7.66%-78.26%
ZIZIP
48
Neutral
$563.92M225.24-2897.28%-20.95%-152.29%
* Industrials Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
UPWK
Upwork
14.47
4.04
38.73%
ENR
Energizer Holdings
21.61
-5.69
-20.84%
ROCK
Gibraltar Industries
59.00
-12.10
-17.02%
WERN
Werner Enterprises
27.79
-7.69
-21.67%
ZIP
ZipRecruiter
5.76
-3.76
-39.50%
XMTR
Xometry
32.14
18.97
144.04%

Upwork Corporate Events

Executive/Board ChangesShareholder Meetings
Upwork Announces New Board Members at Annual Meeting
Positive
Jun 5, 2025

On June 5, 2025, Upwork Inc. held its annual stockholder meeting where significant changes to its board of directors were made. Elizabeth Nelson did not stand for re-election, and Gregory C. Gretsch retired, leading to the appointment of Dana L. Evan and Glenn Kelman as new directors. The meeting also saw the approval of three proposals, including the election of directors, ratification of PricewaterhouseCoopers LLP as the accounting firm, and an advisory vote on executive compensation, indicating strong shareholder support for the company’s governance and strategic direction.

The most recent analyst rating on (UPWK) stock is a Buy with a $20.00 price target. To see the full list of analyst forecasts on Upwork stock, see the UPWK Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.