Industry PricingA more aggressive pricing approach from parcel carriers, including sizeable rate increases from USPS, is seen as a key positive for the industry.
Logistics Services InvestmentRe-investment in higher-value-added logistics services, particularly in healthcare logistics, is expected to support the operating margin and return on invested capital trajectory.
Market Share And Service LevelsUPS is successfully leveraging digital and physical access channels to offer SMBs a competitive value proposition and best-in-class service levels, improving its market share with SMBs.