Record First-Quarter Purchase Volume
Synchrony generated a record Q1 purchase volume of $43.0 billion, up 6% year-over-year, driven by multi-product engagement and higher spend per account across platforms.
Strong Co-Brand Performance
Co-branded credit cards (including dual cards) comprised 51% of total purchase volume and increased 20% year-over-year, reflecting product upgrades and enhanced utility across card programs.
Platform-Level Growth
Platform purchase volume growth: Diversified & Value +9%, Digital +8%, Lifestyle +7%, Health & Wellness +3%, while Home & Auto was flat; discretionary spend accelerated and outpaced nondiscretionary for the third consecutive quarter.
Improved Credit Metrics
Net charge-off rate improved to 5.42% from 6.38% a year ago (down 96 basis points); provision for credit losses decreased $156 million to $1.3 billion, and RSA (reserve for ... ) was $1.1 billion or 4.31% of average loan receivables.
Net Interest Income and Margin Expansion
Net interest income increased 4% to $4.6 billion; net interest margin rose 76 basis points year-over-year to 15.5%, driven by higher loan receivables yields (including PPPC impact) and lower funding costs (interest expense down 11%).
Profitability and Capital Generation
Net earnings were $805 million (EPS $2.27 diluted), return on average assets 2.7%, return on tangible common equity 24.5%, and tangible book value per share increased 8% year-over-year.
Funding & Liability Improvements
Direct deposits grew by $3.1 billion while brokered deposits declined $3.7 billion year-over-year; deposits represented 83% of total funding. Issued $750 million senior unsecured debt (coupon 4.95%) and $500 million secured bond (coupon 4.22%).
Capital Return to Shareholders & Buyback Authorization
Returned $1.0 billion to shareholders in Q1 (≈$900 million repurchases, $104 million dividends) and Board approved a new open-ended $6.5 billion share repurchase program replacing the prior program.
Strategic Partnerships and Distribution Expansion
Added or renewed 15+ partners including Indian Motorcycle, Harbor Freight, Miracle-Ear; expanded CareCredit partnerships (Planet DDS, FIGO, Embrace) and broadened CareCredit acceptance on walmart.com to increase consumer financing access.
Customer Acquisition Traction
New account originations accelerated ~15% in Q1 with early April trends consistent to slightly stronger, supporting management's expectation of second-half receivable acceleration.
Workplace Recognition
Ranked #1 Best Company to Work For in the U.S. by Fortune Magazine and Great Place to Work in 2026, underscoring employee engagement and culture.