Return to Year-over-Year Revenue Growth
Q4 total revenue of $36.5M, up ~3% YoY (first YoY growth in seven quarters). Core revenue (total less hub amortization) grew ~12% YoY in Q4 to ~$33.8M, indicating underlying business momentum.
SaaS and ARR Expansion
Full-year SaaS revenue grew ~12% to $57.8M; Q4 SaaS revenue was $15.4M (CEO noted SaaS revenue growth of 13%). ARR grew to just under $62M, representing ~40% of total revenue, and management expects double-digit ARR growth in 2026.
Margin Improvement
Total gross margin expanded ~990 basis points YoY to 38.6% in Q4. Hosted services gross margin rose to 75.7%. Professional services reached approximately breakeven gross margin in Q4 (second consecutive quarter of profitability).
Operating Expense Reductions and Cost Savings
Operating expenses were down 22% YoY in Q4 (Q4 op ex $18M) and down 13% for the full year ($88.9M), following a cost-structure reset that yielded annualized cost savings of over $30M.
Improved Profitability Run-Rates
Adjusted EBITDA improved 103% in Q4 to a small profit of approximately $200K (from a $7.4M loss prior-year quarter). Q4 net loss improved to $3.2M from $11.4M YoY; full-year net loss narrowed to $0.6M from $33.6M the prior year.
Strong Liquidity Position and Cash Flow Progress
Ended the year with approximately $105M in cash and no outstanding borrowings under the $75M credit facility; cash increased by $4.5M in Q4 and the company achieved cash flow neutrality on a run-rate basis exiting the year and expects to be cash flow positive on an annual basis despite seasonality.
Clear Strategic Roadmap and Scale Targets (Vision 2028)
Management announced Vision 2028: targeting a march to 1,000,000 installed units in 4–5 quarters and a double-digit CAGR in installed base through 2028 to exceed ~1.2M units by end of 2028; current footprint includes ~890,000 rental units, maintenance/leasing solutions supporting >1.2M units, and >3,000,000 connected devices.
Hardware and Core Revenue Momentum
Q4 hardware revenue increased 20% YoY to $12.5M. Management highlighted that expanded hardware footprint will drive higher software attach and higher-margin software revenue over time.