Adjusted EBITDA Growth and Margin Expansion
Adjusted EBITDA rose to $902,000,000 in Q4, up 7.7% year over year; adjusted EBITDA margin expanded 380 basis points to 41.3% (highest in 16 quarters) and surpassed the 40% milestone.
Gross Margin Improvement
Gross margin reached ~69.5% in Q4, up 180 basis points year over year, reflecting mix shift toward higher-margin products (broadband and new video tiers) and disciplined programming cost management.
Broadband and Residential ARPU Gains
Broadband ARPU grew 2.8% year over year to $76.71 (highest quarterly broadband ARPU in 14 quarters); residential ARPU increased 0.4% year over year to $134.49, with connectivity and other products offsetting video declines.
Cost Reductions and Operational Efficiency
Operating expenses declined by nearly $60,000,000 year over year in Q4, driven in part by a >6% reduction in headcount, vendor rationalization, and strategic workforce optimization; field dispatch rate improved 19% YoY and seven-day customer-care repeat rate reached record lows.
Free Cash Flow and Capital Intensity Improvement
Free cash flow for the quarter was approximately $200,000,000; Q4 cash capital stepped down 28% YoY to achieve ~13% capital intensity. Full-year cash capital was roughly $1,300,000,000 with total capital intensity <16% (~14% excluding LightPath).
Fiber Footprint and Passings Expansion
Company reported over 3,000,000 fiber passings overall, added 177,000 new passings in 2025, and delivered 134,000 new fiber passings for the full year; fiber customer accounts reached 716,000, up 33% YoY.
LightPath Growth and Strategic Transaction
LightPath revenue reached $468,000,000 for full-year 2025 (13% YoY growth) with adjusted EBITDA up 17% YoY; LightPath reported $362,000,000 of AI-driven contract value (as disclosed) and priced an inaugural $1,700,000,000 ABS expected to close to repay existing LightPath debt.
Mobile Momentum and Improved Churn
Total mobile lines reached 623,000, up 35% YoY; Q4 added 38,000 mobile lines and annualized mobile churn improved by over 700 basis points, while mobile revenue grew over 40% in the quarter.
Video Profitability and Product Innovation
Despite decline in video revenue, company reported the lowest quarterly video net losses in >5 years (Q4 net loss of 49,000) and video profitability higher in absolute dollars vs 2022; video gross margins improved materially (management cited >750 bps improvement vs 2022) and programming costs fell 16% in the quarter (15% for the full year) aided by introduction of higher-margin, skinnier video tiers.
Customer Experience and Network Recognition
Net Promoter Score improved by 11 points year to date; Ookla Speedtest awarded Optimum Fiber #1 rankings in the Tri-State for speed, reliability and consistency, reinforcing network performance claims.