Strong In-Force Premium Growth
In-force premium (IFP) reached $1.33 billion, up 32% year-over-year, extending an accelerating growth streak to 10 consecutive quarters.
Revenue Upsurge
Revenue grew 71% year-over-year to $258 million, outpacing IFP growth by roughly 40 percentage points due in part to a reinsurance transition and higher premium retention.
Large Gross Profit and Margin Expansion
Gross profit increased 159% to $100 million and adjusted gross profit rose 119% to $101 million. Both gross margin and adjusted gross margin were 39% (using revenue as the denominator).
Improved Unit Economics (Adjusted Gross Profit as % of GEP)
Adjusted gross profit as a percentage of gross earned premium was 33% in Q1, up 13 percentage points from 20% in the prior year period.
Progress Toward Profitability (Adjusted EBITDA & Net Loss)
Adjusted EBITDA loss narrowed 64% year-over-year to a loss of $17 million (from an EBITDA loss of $47 million in the prior year). Net loss improved to $36 million (−$0.47 per share) vs. $62 million (−$0.86) a year ago. Management reiterated expectation of a full quarter of positive EBITDA in Q4 and full-year EBITDA positive in 2027.
Positive Adjusted Free Cash Flow and Liquidity
Adjusted free cash flow was $17 million in Q1 (a $48 million improvement year-over-year), marking the fourth consecutive quarter of positive adjusted free cash flow and 7 of the last 8 quarters positive. Cash and investments totaled roughly $1.1 billion, with about $290 million required as regulatory surplus.
Customer & Sales Momentum
Customer count grew 23% year-over-year; added 158,000 new customers in Q1 (37% more than ~115,000 in the prior year). Highest-ever new sales volume in Q1 and near-doubling year-over-year of cross-sells to existing customers.
Pet Insurance Milestone & Cross-Sell Advantage
Pet insurance (PE) became the company's largest line and reached $500 million of IFP (first product to reach this). Company cited a strong cross-sell pipeline with over 3 million customers available for low/no-CAC sales, and stated that '85 million of current pet IFP was sourced from our existing customer base.'
Marketing Efficiency and LTV:CAC
Despite growing gross marketing spend ~200% since Q1 2023 (and gross spend of $54 million in Q1, +43% YoY), the company maintained an LTV to CAC ratio above 3x and plans total gross spend of ~ $235 million for 2026 while preserving marketing efficiency.
Operational Leverage and Automation Benefits
IFP per employee surpassed $1 million (nearly 3x improvement over the past 4 years), driven by AI and automation. Loss adjustment expense (LAE) ratio was ~6%, described as best-in-class and reflecting lower claims adjudication costs through automation.
Reinsurance Retention Driving Revenue Mix
A reinsurance transition increased premium retention and revenue growth. Q1 retention rate seeded around 30% (down from a peak of 55% last year); management expects ceding rate to move to ~25% in Q2 and normalize around ~20% in Q3 (phasing in over 4 quarters).
Raised Guidance
Management raised full-year top- and bottom-line guidance: guidance implies ~32% top-line growth in Q2 and ~33% full-year top-line growth. The guidance implies approximately 77% revenue growth for Q2 and ~63% revenue growth for the full year (per company disclosure).