Sales Stabilization and Unit Growth
Total sales of $5.9 billion (down 1% year-over-year) while combined retail and wholesale vehicle sales were ~304,000 units, up 1% versus the prior-year fourth quarter — showing a positive change in trend versus Q2 and Q3.
Improved Comparable Trends vs Prior Quarters
Used unit comps declined 1.9% in FQ4, a meaningful improvement from negative 6.3% in Q2 and negative 9% in Q3, indicating sales momentum from pricing and marketing actions.
Pricing, Marketing and Digital Actions Driving Conversion
Average selling price (ASP) was $26,019, down $114 per unit year-over-year, supported by targeted price reductions, increased acquisition marketing and initial digital enhancements; management cites pricing as the largest driver of the improved trend.
Wholesale and Sourcing Strength
Wholesale unit sales increased 3% year-over-year; company bought ~270,000 vehicles during the quarter (slightly up YoY) and sourced ~229,000 vehicles from consumers with roughly half coming through online instant appraisal.
SG&A Reduction Progress and Increased Target
Adjusted SG&A excluding restructuring was $577 million (down 5% YoY) and management increased FY'27 exit-rate SG&A reduction target to $200 million (from prior $150 million), with an expected full annualization by FY'28.
Capital Allocation and Share Repurchases
Repurchased 1.3 million shares for $50 million in FQ4 and maintained $1.31 billion remaining repurchase authorization (paused purchases due to leverage considerations).
CarMax Auto Finance (CAF) Penetration and Funding Progress
CAF originated nearly $1.9 billion with sales penetration of 42.8% (vs 42.3% prior year); weighted average contract rate 11.1% (in line YoY); net interest margin on the portfolio 6.3% (up slightly sequentially and YoY); continued progress on full-spectrum expansion and alternative funding (e.g., 25-B transaction).
Product Enhancements and Expected Margin Upside
Completed redesign and national rollout of extended protection plan (MaxCare / MaxCare Plus) expected to drive approximately $35 per unit in margin contribution in FY'27 as rollout ramps.
Operational and Cultural Strengths
Management highlighted progress on lowering cost to bring cars to market, reconditioning/COGS initiatives, and recognition as one of Fortune's 100 Best Companies to Work For for the 22nd consecutive year.