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Capita plc
(LSE:CPI)
Capita plc (CPI) vs. iShares MSCI United Kingdom ETF (EWC)
Capita plc Business Overview & Revenue Model
Capita plc Financial Statement Overview
| Breakdown | TTM | Dec 2024 | Dec 2023 | Dec 2022 | Dec 2021 | Dec 2020 |
|---|---|---|---|---|---|---|
Income Statement | ||||||
| Total Revenue | 2.34B | 2.42B | 2.81B | 3.01B | 3.18B | 3.32B |
| Gross Profit | 418.50M | 516.50M | 592.10M | 581.40M | 508.60M | 538.90M |
| EBITDA | 224.70M | 269.50M | 54.90M | 238.00M | 508.70M | 214.20M |
| Net Income | 16.20M | 76.70M | -178.10M | 74.80M | 224.70M | 14.00M |
Balance Sheet | ||||||
| Total Assets | 1.94B | 1.84B | 2.00B | 2.55B | 3.14B | 3.73B |
| Cash, Cash Equivalents and Short-Term Investments | 334.10M | 254.00M | 155.40M | 396.80M | 317.60M | 460.90M |
| Total Debt | 745.70M | 680.30M | 721.00M | 903.30M | 1.24B | 1.60B |
| Total Liabilities | 1.76B | 1.64B | 1.88B | 2.20B | 2.85B | 3.81B |
| Stockholders Equity | 182.30M | 199.90M | 113.00M | 330.20M | 274.50M | -134.50M |
Cash Flow | ||||||
| Free Cash Flow | -33.80M | -75.30M | -101.90M | 24.00M | -237.20M | 308.90M |
| Operating Cash Flow | -21.10M | -25.20M | -40.30M | 71.90M | -179.10M | 396.30M |
| Investing Cash Flow | 146.40M | 201.20M | 9.70M | 344.10M | 422.40M | -34.30M |
| Financing Cash Flow | -29.20M | -51.50M | -76.30M | -340.70M | -259.70M | -331.30M |
Capita plc Technical Analysis
Capita plc Peers Comparison
Name | Overall Rating | Market Cap | P/E Ratio | ROE | Dividend Yield | Revenue Growth | EPS Growth |
|---|---|---|---|---|---|---|---|
76 Outperform | £2.18B | 21.87 | 20.62% | 2.58% | 11.42% | -17.18% | |
74 Outperform | £11.68B | 45.77 | 5.93% | 1.68% | -1.58% | -34.64% | |
73 Outperform | £2.85B | 61.09 | 5.21% | 1.27% | 0.84% | -62.73% | |
66 Neutral | £358.74M | 38.56 | 4.01% | 2.31% | 6.90% | 145.00% | |
64 Neutral | £487.92M | 28.22 | 9.00% | ― | -4.87% | ― | |
63 Neutral | $10.79B | 15.43 | 7.44% | 2.01% | 2.89% | -14.66% | |
63 Neutral | £2.35B | 156.18 | ― | 0.36% | -2.24% | ― |
Capita plc Corporate Events
Capita plc has disclosed that its Chief People Officer, Scott Hill, has made a monthly purchase of ordinary shares in the company under the Capita Share Ownership Plan. The transaction, reported as an initial notification under regulatory requirements for persons discharging managerial responsibilities, underscores ongoing executive participation in the company’s employee share scheme and provides additional transparency to investors regarding insider dealings in Capita stock.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has confirmed that, as of 31 December 2025, its issued share capital comprises 120,030,667 ordinary shares of 31 pence each, with each share carrying one voting right and no shares held in Treasury, resulting in a total of 120,030,667 voting rights. The company noted that this figure, which includes 267,094 shares held by the Capita Employee Benefit Trust and excluded from earnings-per-share calculations, should be used by shareholders as the reference denominator for determining disclosure obligations under the FCA’s transparency rules, clarifying the current ownership and voting structure for investors and regulators.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has disclosed a transaction by its Chief Communications and Corporate Affairs Officer, Nicole Dorskind, in line with UK Market Abuse Regulation requirements. Dorskind exercised nil-cost restricted share options granted under the Capita Executive Plan 2021, then sold a portion of the resulting ordinary shares to meet income tax and national insurance obligations, retaining the remaining balance, a routine senior executive dealing that marginally adjusts her equity exposure without indicating a broader change in the group’s capital structure or strategy.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita’s Contact Centre business within its Capita Experience division has secured a four-year renewal of its contract with a major European telecommunications provider, worth £62m and starting in January 2026. The deal extends a partnership that began in 2014 and will see Capita continue to provide customer services across technical support, chat and messaging, and inbound sales, while expanding nearshore delivery operations in multiple European locations. The renewed framework agreement underscores Capita’s strategic emphasis on operational efficiency and AI-driven digital transformation, including the deployment of Centrical and other AI tools to enhance key performance metrics such as handling times, customer satisfaction and sales conversion, reinforcing its positioning as a technology-enabled outsourcer for large telecoms clients.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has confirmed that 5,670,909 new ordinary shares of 31 pence each have been admitted to trading on the London Stock Exchange, with dealings beginning at 8:00 a.m. on 18 December 2025. Following this admission, the company’s issued share capital stands at 120,030,667 ordinary shares with no treasury shares, meaning the total number of voting rights is now 120,030,667; shareholders are advised to use this figure when assessing whether they must disclose holdings or changes in interests under FCA transparency rules, clarifying the group’s updated capital structure and voting base.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has exercised a settlement option related to its transition agreement with Royal London’s legacy business, resulting in the issuance of 5,670,909 ordinary shares to The Royal London Mutual Insurance Company Limited. This move settles an initial payment obligation of approximately £22.47 million and involves customary lock-up arrangements during a five-year migration period. The newly issued shares are expected to be admitted for trading on the London Stock Exchange on or around 18 December 2025, aligning with Capita’s strategic financial operations and potentially impacting its market positioning.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc’s trading update for the 11 months ending November 2025 reveals mixed performance across its business units. While Capita Public Service saw a moderate growth of 4%, the Contact Centre division experienced an 18.3% revenue decline due to contract losses and reduced volumes, particularly in telecommunications. Pension Solutions showed slight growth, whereas Regulated Services faced a 14.3% reduction as part of a planned sector exit. The company has made significant strategic progress, achieving £250 million in annualized cost savings and advancing its AI initiatives, including launching the AI Catalyst Stack and Lab. Capita’s contract pipeline has grown significantly, with opportunities valued at £16.5 billion, highlighting its potential for future growth.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £379.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has reached a transition agreement with Royal London to exit its closed book Life & Pensions business, a segment that has posed challenges for the company. This agreement involves Capita paying Royal London an initial sum of £22.47m, with an option for Royal London to receive this payment in shares. The migration of contracts back to Royal London is expected to take five years, with Capita anticipating a cash outflow of £20m annually during this period. This move is part of Capita’s ‘manage for value’ strategy, aiming to eliminate future cash outflows and focus on sustainable value areas.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £379.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has announced a transaction involving Scott Hill, the Chief People Officer, who has participated in a monthly share purchase under the Capita Share Ownership Plan. This notification is part of the company’s compliance with regulations requiring disclosure of transactions by individuals in managerial positions. The transaction involves the purchase of ordinary shares, which may impact the company’s shareholding structure and reflect confidence in the company’s future prospects.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has announced an update to its total voting rights, with its capital comprising 114,359,758 ordinary shares, each carrying one vote. This update is in line with the FCA’s Disclosure Guidance and Transparency Rules, and shareholders can use this figure to assess their interests in the company. Additionally, 295,199 shares held by the Capita Employee Benefit Trust are excluded from the company’s EPS calculation.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has secured a £33 million contract extension for three years with a leading UK financial services provider to continue offering essential contact centre services. This extension, starting in January 2026, highlights Capita’s commitment to delivering high-quality customer service, reinforcing its strong relationship with the client and enhancing its position in the market by supporting vulnerable customers towards financial stability.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has responded to Ofgem’s announcement regarding a proposal to disallow £31.03 million in costs incurred by its subsidiary, Smart Data Communications Company (Smart DCC), for the regulatory year 2024/2025. This draft determination is part of the regular regulatory framework, but Capita expressed disappointment at the scale and retrospective nature of the disallowance. Smart DCC plans to engage with Ofgem to potentially reduce these costs before the final determination in February 2026. The company remains committed to efficiently operating Britain’s smart meter network and addressing energy affordability challenges.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has announced a transaction involving Scott Hill, the Chief People Officer, who has made a monthly share purchase under the Capita Share Ownership Plan. This transaction reflects ongoing participation in the company’s share ownership scheme, which may indicate confidence in the company’s future prospects and align managerial interests with those of shareholders.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has announced an update to its total voting rights, with its capital comprising 114,359,758 ordinary shares, each carrying one vote, as of 31 October 2025. This figure is crucial for shareholders to determine their reporting obligations under the FCA’s rules. Additionally, 295,199 shares held by the Capita Employee Benefit Trust are excluded from the company’s EPS calculation.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has announced an extension of its contract with Samsung Electronics UK, continuing a partnership that began in 2011. The renewed contract will see Capita’s Contact Centre business provide ongoing customer support services, including technical voice support and social media management, for Samsung’s electronic product customers. The extension involves technological advancements such as migrating the telephony system to AWS Connect and implementing Capita’s GenAI-powered Agent Suite, aimed at enhancing customer and colleague experiences. This move aligns with Samsung’s mission to inspire consumer adoption of its innovative technology, reinforcing Capita’s strategy of integrating technology, people, and processes to deliver transformative client experiences.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc announced that Jack Clarke, an Independent Non-Executive Director and Chair of Capita’s Audit & Risk Committee, will be appointed as a Non-Executive Director of Zotefoams plc on 28 October 2025 and will assume the role of chair of its Audit Committee from 1 January 2026. This appointment highlights Capita’s strategic positioning and influence within the industry, potentially strengthening its ties with other market players and enhancing its corporate governance framework.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has reached a settlement with the Information Commissioner’s Office (ICO) concerning a cyber attack that occurred in March 2023, resulting in a £14 million penalty. The company has since enhanced its cybersecurity measures under new leadership and continues its transformation journey, aiming for a positive cash flow by the end of 2025, with no changes to its financial guidance.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £9.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has announced a transaction involving Scott Hill, the Chief People Officer, as part of the company’s Share Ownership Plan. This notification reflects the ongoing commitment of Capita’s management to align their interests with those of shareholders, potentially impacting the company’s governance and stakeholder confidence.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £9.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.