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Capita plc
(LSE:CPI)
Capita plc (CPI) vs. iShares MSCI United Kingdom ETF (EWC)
Capita plc Business Overview & Revenue Model
Capita plc Financial Statement Overview
| Breakdown | Dec 2025 | Dec 2024 | Dec 2023 | Dec 2022 | Dec 2021 |
|---|---|---|---|---|---|
Income Statement | |||||
| Total Revenue | 2.20B | 2.42B | 2.81B | 3.01B | 3.18B |
| Gross Profit | 276.20M | 516.50M | 592.10M | 581.40M | 508.60M |
| EBITDA | -22.50M | 269.50M | 54.90M | 238.00M | 508.70M |
| Net Income | -164.10M | 76.70M | -178.10M | 74.80M | 224.70M |
Balance Sheet | |||||
| Total Assets | 1.74B | 1.84B | 2.00B | 2.55B | 3.14B |
| Cash, Cash Equivalents and Short-Term Investments | 264.10M | 254.00M | 155.40M | 396.80M | 317.60M |
| Total Debt | 457.00M | 680.30M | 721.00M | 903.30M | 1.24B |
| Total Liabilities | 1.70B | 1.64B | 1.88B | 2.20B | 2.85B |
| Stockholders Equity | 47.40M | 199.90M | 113.00M | 330.20M | 274.50M |
Cash Flow | |||||
| Free Cash Flow | -4.80M | -75.30M | -101.90M | 24.00M | -237.20M |
| Operating Cash Flow | 4.70M | -25.20M | -40.30M | 71.90M | -179.10M |
| Investing Cash Flow | -43.70M | 201.20M | 9.70M | 344.10M | 422.40M |
| Financing Cash Flow | -28.50M | -51.50M | -76.30M | -340.70M | -259.70M |
Capita plc Technical Analysis
Capita plc Peers Comparison
Name | Overall Rating | Market Cap | P/E Ratio | ROE | Dividend Yield | Revenue Growth | EPS Growth |
|---|---|---|---|---|---|---|---|
79 Outperform | £3.10B | 19.41 | 16.69% | 1.27% | 0.84% | -62.73% | |
76 Outperform | £2.21B | 13.52 | 20.62% | 2.58% | 11.42% | -17.18% | |
65 Neutral | £12.18B | 31.67 | 5.93% | 1.68% | -1.58% | -34.64% | |
63 Neutral | $10.79B | 15.43 | 7.44% | 2.01% | 2.89% | -14.66% | |
54 Neutral | £345.05M | 275.23 | 0.58% | 2.31% | 6.90% | 145.00% | |
42 Neutral | £1.79B | 170.75 | ― | 0.36% | -2.24% | ― | |
41 Neutral | £304.73M | -2.81 | 9.00% | ― | -4.87% | ― |
Capita plc Corporate Events
Capita plc has disclosed that Corinne Ripoche, Chief Executive Officer of Capita Experience, has made a market purchase of ordinary shares in the company, in line with UK Market Abuse Regulation disclosure requirements. The transaction, involving ordinary shares of 31p each, signals additional personal equity investment by a senior executive and provides investors with updated information on management’s share dealings, a factor often watched as an indicator of leadership’s confidence and alignment with shareholder interests.
The most recent analyst rating on (GB:CPI) stock is a Sell with a £267.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has disclosed that its Chief Strategy and Transformation Officer, Xenia Walters, has carried out a market purchase of ordinary shares in the company, in line with reporting obligations under the UK Market Abuse Regulation. The transaction, involving ordinary shares of 31 pence each in Capita, signals ongoing executive-level equity participation and is formally recorded as an initial notification to ensure transparency for investors and regulators.
While the filing provides limited detail beyond the basic terms of the share dealing, it underlines the company’s adherence to governance and disclosure standards for persons discharging managerial responsibilities. Such purchases are closely watched by the market as potential indicators of management’s confidence in the company’s prospects and support Capita’s efforts to maintain robust market disclosure practices.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £900.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita has disclosed that the fourth tranche of a buy-out share award granted to Chief Executive Officer Adolfo Hernandez in March 2024 has vested, resulting in the allocation of 125,689 ordinary shares to him on 11 March 2026. Hernandez will personally cover the associated income tax and national insurance liabilities, and now holds 629,339 Capita shares, equivalent to 0.52% of the company’s issued share capital, underscoring a tangible alignment of the CEO’s interests with those of shareholders.
The transaction, notified under UK Market Abuse Regulation, highlights the continued implementation of the CEO’s buy-out package and reinforces transparency around senior executive remuneration and share ownership. While the deal does not alter Capita’s capital structure in a material way, the growing personal stake of the chief executive may be viewed positively by investors seeking evidence of management commitment during the company’s ongoing transformation.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has disclosed that its Chief Financial Officer, Pablo Andres, has purchased 36,178 ordinary shares in the company for a total consideration of about £100,000. Following this market transaction, Andres’ holding has increased to 256,178 shares, representing approximately 0.21% of Capita’s issued share capital, a move that may be viewed as a signal of executive confidence and is reported in line with UK Market Abuse Regulation requirements.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has responded to Ofgem’s decision to disallow £11.425m of costs incurred by its wholly owned subsidiary Smart DCC for the 2024/25 regulatory year, down from the initially proposed £30.841m and compared with a £20m disallowance in 2023/24. The group said such price disallowances are a normal part of the regulatory framework governing the Smart DCC contract and noted that the final outcome, reflecting process improvements and cost efficiencies, is broadly in line with assumptions in its 2025 financial results as it prepares to transition the smart metering network contract to a not-for-profit provider in the coming year.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £450.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita reported that 2025 was a pivotal year in its transformation into an AI-led business process outsourcer, with about two thirds of group revenue now AI-enabled and a growing £19.8bn bid pipeline. The group delivered £250m of annualised cost savings, materially improving adjusted operating profit by 34% to £113.5m and lifting margins to 5.2%, although it remained loss-making at the reported level due to restructuring costs and a goodwill impairment in its Contact Centre unit.
Operationally, the Public Service and Pension Solutions divisions both achieved 4.5% revenue growth and margins above group targets, offsetting ongoing revenue decline of 17.5% in Contact Centres following earlier contract losses. Capita increased total contract value won by 36% to £2.1bn, strengthened customer satisfaction to a record cNPS of +31, and advanced its AI strategy through launches such as the AI Catalyst Stack and Catalyst Lab, while also resolving legacy issues including exits from loss-making businesses and settling matters related to a 2023 cyber incident.
Looking to 2026, the company expects low single-digit adjusted revenue growth, driven by continued strength in public sector and pensions but tempered by ongoing challenges in Contact Centres and higher mobilisation costs. Management guides to a slight reduction in operating margin and a return to positive free cash flow of £20m-£40m, highlighting a leaner balance sheet, extended credit facilities and plans to roll out further AI-powered products to reinforce competitiveness in regulated and public markets.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has disclosed that Chief People Officer Scott Hill acquired ordinary shares in the company through a monthly purchase under the Capita Share Ownership Plan. The transaction, involving 31p ordinary shares, reflects ongoing executive participation in the company’s share schemes and provides investors with updated information on senior management’s equity holdings, in line with regulatory transparency requirements.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita has been selected to deliver the Synergy Business Process Services contract, providing technology-enabled back-office functions for public servants across the Department for Work and Pensions, Ministry of Justice, Home Office, and the Department for Environment, Food and Rural Affairs. The company will supply HR, payroll, recruitment, finance, procurement, and service desk support, using solutions developed with major cloud providers and other partners.
The contract will commence in phased tranches from March 2026 and run for seven years, with the option of three additional one-year extensions, giving it a potential value of £370 million over a 10-year horizon. This award strengthens Capita’s position as a key outsourcing and business process services provider to the UK public sector and adds a substantial, long-duration engagement to its order book, with scope for further change and expansion services over the term.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £420.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has confirmed that, as of 28 February 2026, its issued share capital comprises 120,030,667 ordinary shares of 31 pence each, with each share carrying one voting right and no shares held in treasury. This establishes 120,030,667 as the total number of voting rights in the company, a key reference figure for investors monitoring disclosure thresholds under FCA transparency rules.
The disclosed total also includes 260,325 shares held by the Capita Employee Benefit Trust, which are excluded from the company’s earnings per share calculation. By clarifying its voting rights structure and capital base, Capita provides investors and regulators with an updated denominator for ownership and notification calculations, supporting transparency in its shareholder register.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £420.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has disclosed that independent non-executive director Neelam Dhawan also serves on the board of Fractal Analytics Pvt Ltd, which was recently listed on both the National Stock Exchange of India and the Bombay Stock Exchange. The announcement, made in line with UK Listing Rule 6.4.9, provides transparency around Dhawan’s external directorships, underscoring Capita’s adherence to corporate governance requirements and informing stakeholders of her expanded board responsibilities in a newly listed Indian company.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £420.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita has confirmed that its closed book Life & Pensions business will be treated as a business exit and removed from the Regulated Services division in its external reporting, ahead of its 2025 full-year results. The company has published pro forma 2024 figures showing group revenue reduced from £2,369.1m to £2,225.7m and adjusted operating profit from £95.9m to £84.6m once CBL&P is excluded, while cash conversion improves from 39% to 49%.
Management said the group has been managing an orderly exit from CBL&P for several years, with the business now in structural revenue decline and subject to profit and cash flow volatility as contracts are handed back and migrated. In 2024, contract migrations generated about £10m of one-off deferred income releases and additional transition services that boosted profit and cash flow, but by 2025 CBL&P had reverted to a loss-making operation, and its exclusion from adjusted results is intended to clarify the performance of Capita’s ongoing activities for investors and other stakeholders.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £420.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita’s Pension Solutions division has renewed a long-term contract with an existing UK pensions client, securing work valued at £137 million over an extended term of up to 10 years. The deal, booked at £137 million under IFRS 15, reinforces Capita’s position in the pensions administration market and underlines the stickiness of its outsourcing relationships.
The renewal deepens the client partnership as Capita rolls out new technology to streamline transactions, boost capacity and enhance customer experience. Management framed the extension as evidence of client confidence in Capita’s service quality and digital tools, suggesting greater revenue visibility and supporting its broader strategy of technology-led, long-duration service contracts.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £420.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has disclosed that its Chief People Officer, Scott Hill, has carried out a routine monthly purchase of ordinary shares under the Capita Share Ownership Plan, in line with regulatory requirements for reporting transactions by persons discharging managerial responsibilities. The transaction underscores ongoing management participation in the group’s employee share scheme, aligning executive interests with shareholders and providing transparency over insider dealings, although no broader strategic or operational changes are indicated in the notice.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £420.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has updated the market on its share capital and voting rights position, confirming that as of 31 January 2026 the company’s issued share capital comprises 120,030,667 ordinary shares of 31 pence each, all carrying one vote per share and with no shares held in treasury. The company noted that this figure, which includes 267,094 shares held by the Capita Employee Benefit Trust that are excluded from earnings-per-share calculations, should be used by shareholders as the reference point for determining whether they must disclose holdings or changes in holdings under the FCA’s Disclosure Guidance and Transparency Rules, providing clarity for investors and regulators on the current voting rights base.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £407.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita has secured a three-year extension to its contract with the BBC to administer TV Licensing across the UK, with the renewed term starting in July 2027. The deal reinforces a long-standing relationship between the two organisations and underscores Capita’s strong operational performance, including high customer satisfaction and consistent delivery against key service metrics. By committing to greater operational efficiencies and enhancements to customer experience and cost effectiveness over the extended period, Capita strengthens its position as a key outsourcing partner in a critical public service, with implications for continued stable revenues and sustained involvement in the UK’s broadcasting and public-service ecosystem.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £420.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has disclosed that its Chief People Officer, Scott Hill, has made a monthly purchase of ordinary shares in the company under the Capita Share Ownership Plan. The transaction, reported as an initial notification under regulatory requirements for persons discharging managerial responsibilities, underscores ongoing executive participation in the company’s employee share scheme and provides additional transparency to investors regarding insider dealings in Capita stock.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has confirmed that, as of 31 December 2025, its issued share capital comprises 120,030,667 ordinary shares of 31 pence each, with each share carrying one voting right and no shares held in Treasury, resulting in a total of 120,030,667 voting rights. The company noted that this figure, which includes 267,094 shares held by the Capita Employee Benefit Trust and excluded from earnings-per-share calculations, should be used by shareholders as the reference denominator for determining disclosure obligations under the FCA’s transparency rules, clarifying the current ownership and voting structure for investors and regulators.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has disclosed a transaction by its Chief Communications and Corporate Affairs Officer, Nicole Dorskind, in line with UK Market Abuse Regulation requirements. Dorskind exercised nil-cost restricted share options granted under the Capita Executive Plan 2021, then sold a portion of the resulting ordinary shares to meet income tax and national insurance obligations, retaining the remaining balance, a routine senior executive dealing that marginally adjusts her equity exposure without indicating a broader change in the group’s capital structure or strategy.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita’s Contact Centre business within its Capita Experience division has secured a four-year renewal of its contract with a major European telecommunications provider, worth £62m and starting in January 2026. The deal extends a partnership that began in 2014 and will see Capita continue to provide customer services across technical support, chat and messaging, and inbound sales, while expanding nearshore delivery operations in multiple European locations. The renewed framework agreement underscores Capita’s strategic emphasis on operational efficiency and AI-driven digital transformation, including the deployment of Centrical and other AI tools to enhance key performance metrics such as handling times, customer satisfaction and sales conversion, reinforcing its positioning as a technology-enabled outsourcer for large telecoms clients.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has confirmed that 5,670,909 new ordinary shares of 31 pence each have been admitted to trading on the London Stock Exchange, with dealings beginning at 8:00 a.m. on 18 December 2025. Following this admission, the company’s issued share capital stands at 120,030,667 ordinary shares with no treasury shares, meaning the total number of voting rights is now 120,030,667; shareholders are advised to use this figure when assessing whether they must disclose holdings or changes in interests under FCA transparency rules, clarifying the group’s updated capital structure and voting base.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Capita plc has exercised a settlement option related to its transition agreement with Royal London’s legacy business, resulting in the issuance of 5,670,909 ordinary shares to The Royal London Mutual Insurance Company Limited. This move settles an initial payment obligation of approximately £22.47 million and involves customary lock-up arrangements during a five-year migration period. The newly issued shares are expected to be admitted for trading on the London Stock Exchange on or around 18 December 2025, aligning with Capita’s strategic financial operations and potentially impacting its market positioning.
The most recent analyst rating on (GB:CPI) stock is a Buy with a £6.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.