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Capita PLC (GB:CPI)
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Capita plc (CPI) AI Stock Analysis

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GB:CPI

Capita plc

(LSE:CPI)

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Neutral 63 (OpenAI - 4o)
Rating:63Neutral
Price Target:
356.00p
▲(4.86% Upside)
Capita plc's stock score is primarily influenced by its challenging financial performance, with significant risks from high leverage and negative cash flow. However, positive technical indicators provide some optimism, suggesting potential for price appreciation. The valuation is moderate, but the lack of a dividend yield may deter income investors.
Positive Factors
Strategic Partnerships
Strategic partnerships with government agencies and large corporations provide Capita with stable, long-term revenue streams, enhancing its market position and resilience against economic fluctuations.
Diverse Revenue Streams
Capita's diverse revenue streams, including consulting, outsourcing, and software solutions, enable it to adapt to market demands and reduce dependency on any single source of income, supporting long-term stability.
Technology and Innovation Investment
Investment in technology and innovation allows Capita to develop software solutions that generate recurring revenue, positioning the company to capitalize on digital transformation trends.
Negative Factors
High Debt Levels
High debt levels can strain Capita's financial flexibility and increase risk, potentially impacting its ability to invest in growth opportunities and weather economic downturns.
Negative Cash Flow
Negative cash flow from operations indicates difficulties in generating cash, which can limit Capita's ability to fund operations and invest in growth, posing long-term liquidity concerns.
Declining Revenue
Declining revenue suggests challenges in maintaining market share and competitiveness, which could hinder Capita's ability to achieve sustainable growth and profitability over time.

Capita plc (CPI) vs. iShares MSCI United Kingdom ETF (EWC)

Capita plc Business Overview & Revenue Model

Company DescriptionCapita plc provides consulting, digital, and software products and services to clients in the private and public sectors in the United Kingdom and internationally. It operates through Public Service, Experience, and Portfolio divisions. The company offers solutions for finance and accounting, procurement, property and infrastructure, travel and event, and workplace administration. It also provides customer experience transformation, contact management, collection, complaint handling, customer acquisition and retention, customer experience system and software, and data and analytics. In addition, the company offers capita licensing and support, support, digital policing, and engineering practice; education service and local education authority software; various solutions that help businesses create connected experiences that deliver right message across organisations, customers, and suppliers; solutions for central and local government services; corporate learning, fire service college, employability, and capita apprenticeship solutions; and employer branding and marketing, flexible workforce solutions, agile resourcing solutions, executive and specialist recruitment, background checking and vetting, and digital HR management and transformation solutions. Further, it provides pension administration and software, pensions consulting, and data, insights, and remediation solutions; automation, critical communication systems, finance and payment software, local education authority software, management information systems, and workforce management software solutions; cloud, cyber security, digital connectivity, IT services, robotic process automation, and workplace IT; and actuarial, defence, financial, healthcare, housing, legal, public safety, utility, and welfare and employability services. The company was formerly known as The Capita Group plc and changed its name to Capita plc in January 2012. Capita plc was founded in 1984 and is based in London, the United Kingdom.
How the Company Makes MoneyCapita generates revenue primarily through the provision of outsourced services and solutions to both public and private sector clients. Its revenue model is based on long-term contracts, project-based work, and service-level agreements that ensure recurring income. Key revenue streams include customer management services, IT services, and consultancy fees. Capita also benefits from significant partnerships with various government agencies and private corporations, which enable it to secure substantial contracts and maintain a steady flow of income. The company's focus on digital transformation and technology integration allows it to create new service offerings that enhance its revenue potential.

Capita plc Financial Statement Overview

Summary
Capita plc faces several financial challenges, including declining revenue and negative cash flow. While there are some improvements in net income and equity, the high debt burden and cash flow issues remain significant risks.
Income Statement
55
Neutral
Capita plc's income statement reveals a challenging financial performance. Recent results show declining revenue with a negative revenue growth rate. The company has struggled with profitability, evidenced by negative EBIT margins and fluctuating net profit margins, although there is some improvement in net income in the latest periods. Gross profit margins have been relatively stable but aren't sufficient to significantly boost overall profitability.
Balance Sheet
60
Neutral
The balance sheet analysis indicates a high debt-to-equity ratio, reflecting significant leverage, which is a potential risk. However, there has been an improvement in stockholders' equity over the years, although it remains low compared to total liabilities. The equity ratio has shown some positive trends, indicating a slow recovery in equity levels.
Cash Flow
50
Neutral
The company's cash flow statement shows ongoing challenges. Operating cash flow has been negative in recent years, indicating difficulties in generating cash from operations. Free cash flow has also been negative, and while there have been improvements in some periods, the overall trend poses concerns for liquidity and cash management.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue2.34B2.42B2.81B3.01B3.18B3.32B
Gross Profit418.50M516.50M592.10M581.40M508.60M538.90M
EBITDA224.70M269.50M54.90M238.00M508.70M214.20M
Net Income16.20M76.70M-178.10M74.80M224.70M14.00M
Balance Sheet
Total Assets1.94B1.84B2.00B2.55B3.14B3.73B
Cash, Cash Equivalents and Short-Term Investments334.10M254.00M155.40M396.80M317.60M460.90M
Total Debt745.70M680.30M721.00M903.30M1.24B1.60B
Total Liabilities1.76B1.64B1.88B2.20B2.85B3.81B
Stockholders Equity182.30M199.90M113.00M330.20M274.50M-134.50M
Cash Flow
Free Cash Flow-33.80M-75.30M-101.90M24.00M-237.20M308.90M
Operating Cash Flow-21.10M-25.20M-40.30M71.90M-179.10M396.30M
Investing Cash Flow146.40M201.20M9.70M344.10M422.40M-34.30M
Financing Cash Flow-29.20M-51.50M-76.30M-340.70M-259.70M-331.30M

Capita plc Technical Analysis

Technical Analysis Sentiment
Positive
Last Price339.50
Price Trends
50DMA
315.13
Positive
100DMA
293.06
Positive
200DMA
260.51
Positive
Market Momentum
MACD
6.28
Negative
RSI
64.49
Neutral
STOCH
85.04
Negative
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For GB:CPI, the sentiment is Positive. The current price of 339.5 is above the 20-day moving average (MA) of 317.55, above the 50-day MA of 315.13, and above the 200-day MA of 260.51, indicating a bullish trend. The MACD of 6.28 indicates Negative momentum. The RSI at 64.49 is Neutral, neither overbought nor oversold. The STOCH value of 85.04 is Negative, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for GB:CPI.

Capita plc Peers Comparison

Overall Rating
UnderperformOutperform
Sector (63)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
78
Outperform
£524.38M15.4112.46%3.07%6.55%18.44%
76
Outperform
£2.52B53.215.21%1.38%0.84%-62.73%
75
Outperform
£2.09B19.9020.62%2.78%11.42%-17.18%
66
Neutral
£276.62M10.982.82%15.60%-0.78%
63
Neutral
£338.89M36.084.01%2.55%6.90%145.00%
63
Neutral
$10.79B15.437.44%2.01%2.89%-14.66%
63
Neutral
£348.64M21.339.00%-4.87%
* Industrials Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
GB:CPI
Capita plc
339.50
77.00
29.33%
GB:JSG
Johnson Service
141.40
2.92
2.11%
GB:MTO
Mitie Group plc
158.80
53.34
50.58%
GB:RST
Restore
235.00
-21.05
-8.22%
GB:RWS
RWS Holdings
79.80
-62.01
-43.73%
GB:SRP
Serco Group plc
255.60
104.81
69.51%

Capita plc Corporate Events

Legal ProceedingsRegulatory Filings and Compliance
Capita Responds to Ofgem’s Proposed Cost Disallowance
Negative
Nov 7, 2025

Capita plc has responded to Ofgem’s announcement regarding a proposal to disallow £31.03 million in costs incurred by its subsidiary, Smart Data Communications Company (Smart DCC), for the regulatory year 2024/2025. This draft determination is part of the regular regulatory framework, but Capita expressed disappointment at the scale and retrospective nature of the disallowance. Smart DCC plans to engage with Ofgem to potentially reduce these costs before the final determination in February 2026. The company remains committed to efficiently operating Britain’s smart meter network and addressing energy affordability challenges.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Other
Capita plc Announces Director Share Purchase
Positive
Nov 6, 2025

Capita plc has announced a transaction involving Scott Hill, the Chief People Officer, who has made a monthly share purchase under the Capita Share Ownership Plan. This transaction reflects ongoing participation in the company’s share ownership scheme, which may indicate confidence in the company’s future prospects and align managerial interests with those of shareholders.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Regulatory Filings and Compliance
Capita plc Updates Total Voting Rights
Neutral
Nov 3, 2025

Capita plc has announced an update to its total voting rights, with its capital comprising 114,359,758 ordinary shares, each carrying one vote, as of 31 October 2025. This figure is crucial for shareholders to determine their reporting obligations under the FCA’s rules. Additionally, 295,199 shares held by the Capita Employee Benefit Trust are excluded from the company’s EPS calculation.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Business Operations and Strategy
Capita Extends Key Contract with Samsung UK to Enhance Customer Support
Positive
Nov 3, 2025

Capita plc has announced an extension of its contract with Samsung Electronics UK, continuing a partnership that began in 2011. The renewed contract will see Capita’s Contact Centre business provide ongoing customer support services, including technical voice support and social media management, for Samsung’s electronic product customers. The extension involves technological advancements such as migrating the telephony system to AWS Connect and implementing Capita’s GenAI-powered Agent Suite, aimed at enhancing customer and colleague experiences. This move aligns with Samsung’s mission to inspire consumer adoption of its innovative technology, reinforcing Capita’s strategy of integrating technology, people, and processes to deliver transformative client experiences.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Business Operations and StrategyExecutive/Board Changes
Capita’s Jack Clarke to Join Zotefoams as Non-Executive Director
Neutral
Oct 24, 2025

Capita plc announced that Jack Clarke, an Independent Non-Executive Director and Chair of Capita’s Audit & Risk Committee, will be appointed as a Non-Executive Director of Zotefoams plc on 28 October 2025 and will assume the role of chair of its Audit Committee from 1 January 2026. This appointment highlights Capita’s strategic positioning and influence within the industry, potentially strengthening its ties with other market players and enhancing its corporate governance framework.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Business Operations and StrategyLegal ProceedingsRegulatory Filings and Compliance
Capita Settles with ICO Over 2023 Cyber Attack
Negative
Oct 15, 2025

Capita plc has reached a settlement with the Information Commissioner’s Office (ICO) concerning a cyber attack that occurred in March 2023, resulting in a £14 million penalty. The company has since enhanced its cybersecurity measures under new leadership and continues its transformation journey, aiming for a positive cash flow by the end of 2025, with no changes to its financial guidance.

The most recent analyst rating on (GB:CPI) stock is a Buy with a £9.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Business Operations and StrategyExecutive/Board Changes
Capita plc Announces Director Shareholding Transaction
Neutral
Oct 9, 2025

Capita plc has announced a transaction involving Scott Hill, the Chief People Officer, as part of the company’s Share Ownership Plan. This notification reflects the ongoing commitment of Capita’s management to align their interests with those of shareholders, potentially impacting the company’s governance and stakeholder confidence.

The most recent analyst rating on (GB:CPI) stock is a Buy with a £9.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Regulatory Filings and Compliance
Capita plc Updates Total Voting Rights
Neutral
Oct 1, 2025

Capita plc has announced a change in its total voting rights, with its capital consisting of 114,359,758 ordinary shares, each carrying one vote. This update, in compliance with the FCA’s Disclosure Guidance and Transparency Rules, informs shareholders of the denominator for calculating their interests in the company. The announcement also notes that 303,305 shares held by the Capita Employee Benefit Trust are excluded from the company’s EPS calculation.

The most recent analyst rating on (GB:CPI) stock is a Buy with a £9.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Regulatory Filings and Compliance
Capita plc Director Acquires Additional Shares
Positive
Sep 15, 2025

Capita plc announced that Jack Clarke, an Independent Non-Executive Director, has purchased 5,165 ordinary shares of the company, representing 0.0045% of its issued share capital. This transaction is in compliance with the UK Market Abuse Regulation, and it highlights the director’s confidence in the company’s prospects.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £298.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Business Operations and StrategyRegulatory Filings and Compliance
Capita plc Announces Director Shareholding Transaction
Positive
Sep 5, 2025

Capita plc announced a transaction involving Scott Hill, the Chief People Officer, who made an initial notification of a monthly share purchase under the Capita Share Ownership Plan. This transaction reflects the company’s ongoing commitment to employee engagement and investment in its workforce, potentially impacting its market positioning by demonstrating confidence in its future performance.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £298.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Financial DisclosuresRegulatory Filings and Compliance
Capita plc Updates Total Voting Rights
Neutral
Sep 1, 2025

Capita plc has announced an update regarding its total voting rights, stating that as of August 31, 2025, the company has 114,359,758 ordinary shares, each carrying one vote. This figure is crucial for shareholders to determine their notification requirements under the FCA’s rules. Additionally, 460,111 shares held by the Capita Employee Benefit Trust are excluded from the company’s EPS calculation, impacting financial metrics.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £298.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Business Operations and Strategy
Capita plc Appoints RBC Capital Markets as Joint Corporate Broker
Positive
Aug 21, 2025

Capita plc has appointed RBC Capital Markets as a Joint Corporate Broker alongside its existing broker, Barclays Bank PLC, effective immediately. This strategic move is likely to enhance Capita’s market positioning by leveraging RBC Capital Markets’ expertise, potentially benefiting stakeholders by strengthening the company’s financial advisory capabilities.

The most recent analyst rating on (GB:CPI) stock is a Hold with a £298.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Oct 23, 2025