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Exlservice (EXLS)
NASDAQ:EXLS

Exlservice Holdings (EXLS) AI Stock Analysis

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EXLS

Exlservice Holdings

(NASDAQ:EXLS)

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Outperform 76 (OpenAI - 5.2)
Rating:76Outperform
Price Target:
$32.00
▼(-18.26% Downside)
Action:ReiteratedDate:02/25/26
The score is driven primarily by strong financial performance (improving profitability, robust free cash flow, and significantly reduced leverage) and a constructive earnings update with raised guidance and accelerating data/AI mix. These are partially offset by weak technicals (below key moving averages with negative MACD) and only moderate valuation support (P/E ~19.5 with no dividend yield data).
Positive Factors
Strong free cash flow generation
Sustained, high free cash flow and strong cash conversion improve financial flexibility and fund investments, buybacks, or debt reduction without relying on external financing. This durable cash generation supports reinvestment in AI capabilities and cushions cyclical revenue swings over 2–6 months.
Materially stronger balance sheet / lower leverage
A sharp reduction in leverage meaningfully lowers refinancing and solvency risk, enabling strategic optionality. With much lower debt levels, EXL can pursue M&A, absorb short-term margin investments, and sustain shareholder returns while maintaining resilience through industry cycles.
AI-led services and high recurring revenue mix
A majority AI-driven, recurring revenue base plus a new EXLdata.ai product creates durable competitive differentiation. Embedded analytics and managed services increase switching costs, produce predictable cash streams, and position EXL to scale outcomes-based engagements over the medium term.
Negative Factors
Margin pressure from SG&A investments
Sustained front-end investments in sales, marketing and new solutions can compress margins and delay margin recovery. If revenue acceleration slows, elevated SG&A could weigh on operating profitability and limit near-term free cash flow upside until productivity from those investments is realized.
Customer concentration in regulated sectors
Heavy exposure to insurance and healthcare means revenue and contract dynamics are sensitive to regulatory changes, reimbursement cycles, and programmatic shifts. Structural regulatory risks and budget cadences in these sectors can produce lumpy demand and constrain faster diversification over the medium term.
Inconsistent operating-profit signals / reporting noise
Reported anomalies and mixed margin metrics reduce clarity on normalized profitability trends. Structural planning and investor confidence can be impaired if core margin drivers are obscured, making it harder to forecast sustainable margins and to separate durable improvement from one-off reporting items.

Exlservice Holdings (EXLS) vs. SPDR S&P 500 ETF (SPY)

Exlservice Holdings Business Overview & Revenue Model

Company DescriptionExlService Holdings, Inc. operates as a data analytics, and digital operations and solutions company in the United States and internationally. It operates through Insurance, Healthcare, Analytics, and Emerging Business segments. The company provides digital operations and solutions and analytics-driven services across the insurance industry in areas, such as claims processing, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business acquisition, policy servicing, premium audit, surveys, billing and collection, commercial and residential survey, and customer service using digital technology, artificial intelligence, machine learning, and advanced automation; digital customer acquisition services using a software-as-a-service delivery model through LifePRO and LISS platforms; subrogation services; and Subrosource software platform, an end-to-end subrogation platform. It also offers CareRadius, an integrated care management offering; and health care services related to care management, utilization management, disease management, payment integrity, revenue optimization and customer engagement to healthcare payers, providers, pharmacy benefit managers, and life sciences organizations. Further, it offers predictive and prescriptive analytics in the areas of customer acquisition and lifecycle management, risk underwriting and pricing, operational effectiveness, credit and operational risk monitoring and governance, payment integrity and care management, and data management. The company was founded in 1999 and is headquartered in New York, New York.
How the Company Makes MoneyExlservice Holdings generates revenue primarily through its Business Process Management and analytics services. The company's revenue model is based on a combination of fixed-price contracts and time-and-materials arrangements. Key revenue streams include fees for operational and outsourcing services, consulting engagements, and analytics solutions tailored to client needs. Exl has established significant partnerships with various technology companies, which enhance its service offerings and capabilities. Additionally, the company's ability to leverage data and technology to deliver customized solutions contributes to its competitive advantage and revenue growth.

Exlservice Holdings Earnings Call Summary

Earnings Call Date:Oct 28, 2025
(Q3-2025)
|
% Change Since: |
Next Earnings Date:Apr 23, 2026
Earnings Call Sentiment Positive
The earnings call was largely positive, highlighting strong revenue growth and success in data and AI-led segments. However, there were some concerns about increased expenses and a slight decline in operating margin.
Q3-2025 Updates
Positive Updates
Significant Revenue Growth
EXLService Holdings reported revenue of $530 million in Q3 2025, marking a 12% year-over-year increase.
Strong Data and AI-Led Revenue
Data and AI-led revenue grew 18% year-over-year, representing 56% of total revenue, showcasing the company's leadership in AI-driven solutions.
Healthcare and Life Sciences Surge
The Healthcare and Life Sciences segment grew by 22% year-over-year, driven by demand for data and AI solutions.
Launch of EXLdata.ai
The company launched EXLdata.ai, an agentic AI suite designed to make enterprise data AI-ready, reducing implementation time significantly.
High Client Retention and Recurring Revenue
More than 75% of revenue is recurring, providing stability and predictability, with exceptionally high renewal rates.
Improved Cash Flow
The company generated $233 million in cash flow from operations in the first nine months of the year, up from $163 million in the same period last year.
Negative Updates
Increased SG&A Expenses
SG&A expenses as a percentage of revenue increased by 120 basis points year-over-year to 21.3%, driven by investments in front-end sales and marketing.
Decline in Adjusted Operating Margin
Adjusted operating margin for the quarter was 19.4%, down 50 basis points year-over-year, due to investments in front-end sales and new solutions.
Company Guidance
During the third quarter of 2025, EXLService Holdings, Inc. reported a robust financial performance, driven by the successful execution of its data and AI growth strategy. The company generated revenue of $530 million, reflecting a 12% year-over-year increase, and achieved an adjusted EPS growth of 11% to $0.48 per share. Notably, data and AI-led revenue surged by 18% year-over-year, making up 56% of total revenue, while Digital Operations saw a 6% increase. The Insurance segment, which comprises one-third of the company's revenue, grew by 9%, and Healthcare and Life Sciences, the fastest-growing segment, expanded by 22%. The Banking, Capital Markets, and Diversified Industries segment also witnessed a 12% growth. International Growth Markets posted an 8% increase, representing 18% of total revenue. With a strong sales pipeline and high client renewal rates, EXL raised its full-year revenue and EPS guidance, projecting a revenue range of $2.07 billion to $2.08 billion and an adjusted EPS between $1.88 and $1.92. The introduction of the EXLdata.ai solution further positions the company to capitalize on the rising demand for AI-driven solutions, underscoring its leadership in embedding AI into client workflows.

Exlservice Holdings Financial Statement Overview

Summary
Strong fundamentals supported by steady multi-year revenue expansion, improving net margin (~12% in 2025), materially lower leverage (debt-to-equity ~0.12 in 2025), and robust cash generation (FCF $298M in 2025 with solid conversion vs. net income). Key watch-outs are the unusual 2025 revenue growth figure and an inconsistency in the reported 2025 operating margin data point.
Income Statement
84
Very Positive
EXLS shows a strong and improving earnings profile: revenue rose steadily from $958M (2020) to $2.09B (2025), with growth re-accelerating sharply in 2025 (2024: ~13% vs. 2025: ~302% per provided data). Profitability is healthy for IT services, with gross margin stable in the high-30%s and net margin improving to ~12.0% in 2025 (from ~10.8% in 2024). A key watch-out is mixed operating profitability signals across years, including an EBIT margin value of 0.0 in 2025 despite positive EBIT dollars, suggesting either reporting noise or a margin data issue to monitor.
Balance Sheet
88
Very Positive
The balance sheet strengthened meaningfully, highlighted by a sharp reduction in debt and consistently expanding asset base. Debt-to-equity improved to ~0.12 in 2025 from ~0.39 in 2024 (and ~0.50 in 2021), indicating significantly lower leverage and better financial flexibility. Returns to shareholders are strong, with return on equity rising to ~27.5% in 2025 (from ~21.3% in 2024), though equity was slightly lower in 2025 vs. 2024, which is worth tracking alongside any capital return activity or balance sheet changes.
Cash Flow
86
Very Positive
Cash generation is a clear strength. Operating cash flow increased to $351M in 2025 (from $269M in 2024), and free cash flow climbed to $298M (from $222M), supported by strong free cash flow growth in 2025 (~392% per provided data). Cash conversion remains solid: free cash flow was ~85% of net income in 2025 (vs. ~83% in 2024), and operating cash flow modestly exceeded net income in 2025 (~1.08x). Earlier periods showed weaker coverage (notably 2021–2023), indicating the business can be somewhat variable in working-capital timing, even though the recent trend is favorable.
BreakdownTTMDec 2025Dec 2024Dec 2023Dec 2022Dec 2021
Income Statement
Total Revenue2.03B2.09B1.84B1.63B1.41B1.12B
Gross Profit774.84M801.08M691.01M607.77M515.45M431.36M
EBITDA417.71M391.75M357.59M321.59M276.24M229.58M
Net Income241.44M251.02M198.30M184.56M142.97M114.76M
Balance Sheet
Total Assets1.73B1.70B1.62B1.44B1.35B1.28B
Cash, Cash Equivalents and Short-Term Investments401.46M328.37M350.55M294.90M302.59M320.05M
Total Debt434.46M109.91M366.61M271.76M313.65M347.38M
Total Liabilities781.24M789.53M688.54M552.53M587.94M589.75M
Stockholders Equity952.39M912.71M929.86M889.44M758.18M693.16M
Cash Flow
Free Cash Flow286.88M298.12M222.26M158.40M121.31M147.14M
Operating Cash Flow338.68M350.72M268.52M211.20M166.14M184.39M
Investing Cash Flow-107.23M-49.26M-119.10M-12.00M-96.55M-114.27M
Financing Cash Flow-214.86M-312.76M-119.10M-181.45M-81.72M-146.88M

Exlservice Holdings Technical Analysis

Technical Analysis Sentiment
Negative
Last Price39.15
Price Trends
50DMA
38.62
Negative
100DMA
39.51
Negative
200DMA
41.90
Negative
Market Momentum
MACD
-2.93
Positive
RSI
23.65
Positive
STOCH
23.24
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For EXLS, the sentiment is Negative. The current price of 39.15 is above the 20-day moving average (MA) of 32.84, above the 50-day MA of 38.62, and below the 200-day MA of 41.90, indicating a bearish trend. The MACD of -2.93 indicates Positive momentum. The RSI at 23.65 is Positive, neither overbought nor oversold. The STOCH value of 23.24 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for EXLS.

Exlservice Holdings Risk Analysis

Exlservice Holdings disclosed 32 risk factors in its most recent earnings report. Exlservice Holdings reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Exlservice Holdings Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
76
Outperform
$4.56B19.4725.96%14.43%29.86%
73
Outperform
$6.54B11.9922.37%1.41%7.40%-14.45%
72
Outperform
$12.94B25.0913.18%12.61%11.85%
68
Neutral
$7.12B19.1310.34%14.26%-15.49%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
50
Neutral
$1.87B-37.82%3.38%3.40%53.13%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
EXLS
Exlservice Holdings
28.75
-19.95
-40.97%
CACI
Caci International
586.02
253.76
76.37%
EPAM
Epam Systems
128.82
-81.68
-38.80%
G
Genpact
37.94
-13.68
-26.50%
CNXC
Concentrix
30.43
-14.22
-31.84%

Exlservice Holdings Corporate Events

Business Operations and StrategyStock Buyback
Exlservice Holdings Repurchases Shares from Orogen Echo
Positive
Dec 15, 2025

On December 15, 2025, EXL repurchased 1,551,970 shares of its common stock from Orogen Echo LLC for $63,373,143, reflecting confidence in its performance and future growth. This transaction, separate from EXL’s $500 million share repurchase program, underscores the company’s commitment to returning capital to shareholders while maintaining strategic partnerships, as Orogen’s CEO Vikram Pandit continues as EXL’s Lead Independent Director.

The most recent analyst rating on (EXLS) stock is a Buy with a $45.00 price target. To see the full list of analyst forecasts on Exlservice Holdings stock, see the EXLS Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Feb 25, 2026