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8X8 Inc (EGHT)
NASDAQ:EGHT

8X8 (EGHT) AI Stock Analysis

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EG8X8
(NASDAQ:EGHT)
51Neutral
8X8's stock score reflects a company with strengths in cash flow generation and strategic initiatives, tempered by challenges in profitability and high leverage. While recent earnings call data shows promising developments in debt reduction and product innovation, technical indicators suggest caution due to short-term downward momentum. Valuation concerns due to ongoing losses further weigh on the stock's attractiveness.
Positive Factors
Product Innovation
EGHT is experiencing some success with new products, evidenced by 60% growth in new products and 84% growth in AI-based solutions.
Revenue Growth
8x8's CPaaS segment grew over 20% year-over-year, a key driver of revenue.
Negative Factors
Competitive Pressure
UCaaS competition in the U.S. remains intense.
Debt Concerns
EGHT shares are currently trading at a discount to peers given slowing organic growth, a debt overhang, and challenged competitive positioning.
FX Impact
EGHT modestly lowered its FY guidance due to expected FX headwinds.

8X8 (EGHT) vs. S&P 500 (SPY)

8X8 Business Overview & Revenue Model

Company Description8x8, Inc. (EGHT) is a leading provider of cloud-based communication solutions, offering a suite of integrated voice, video, chat, contact center, and enterprise-class API solutions. Serving businesses of all sizes, 8x8's platform enhances collaboration and communication across various sectors, including healthcare, finance, retail, and education. The company focuses on delivering seamless, reliable, and secure communication experiences through its innovative technology solutions.
How the Company Makes Money8x8, Inc. generates revenue primarily through its subscription-based model. Customers pay recurring fees for access to its cloud communication services, which include voice, video, messaging, and contact center solutions. The company offers tiered pricing plans, which vary based on the size of the business and the specific features they require. Additional revenue streams include professional services, such as implementation and training, as well as hardware sales like phones and other communication devices. Strategic partnerships with telecom providers and technology companies further enhance 8x8's market reach and revenue potential, while continuous investment in R&D ensures the company remains competitive in the evolving cloud communications market.

8X8 Financial Statement Overview

Summary
8X8 shows modest improvement in revenue growth but struggles with profitability. Strong gross profit margin indicates effective cost management, but negative net margins and high leverage pose risks. Cash flows are improving, suggesting potential for future stability if revenue growth and debt management continue to progress.
Income Statement
52
Neutral
8X8 shows modest improvement in revenue growth but still struggles with profitability. The TTM gross profit margin is strong at 68%, indicating effective cost management. However, negative net profit margins due to ongoing losses point to challenges in achieving profitability. Revenue growth is inconsistent, with a decline in the latest annual period.
Balance Sheet
45
Neutral
The company has significant debt, with a high debt-to-equity ratio of 2.44 in the latest TTM period, indicating high leverage. Stockholders' equity has decreased over time, reducing the equity ratio to 16.2%. The return on equity remains negative due to continued net losses, posing a risk to financial stability.
Cash Flow
60
Neutral
Cash flows are improving, with positive operating cash flow and free cash flow in the TTM period. The operating cash flow to net income ratio is strong at -1.55, reflecting better cash generation despite net losses. Free cash flow growth is positive, but high financing outflows show reliance on external funding.
Breakdown
TTMMar 2024Mar 2023Mar 2022Mar 2021Mar 2020
Income StatementTotal Revenue
717.44M728.71M743.94M638.13M532.34M446.24M
Gross Profit
487.66M503.80M502.46M390.57M302.19M245.01M
EBIT
555.00K-27.60M-66.29M-154.14M-146.15M-159.82M
EBITDA
34.93M23.06M14.82M-102.68M-100.91M-118.69M
Net Income Common Stockholders
-45.40M-67.59M-73.14M-175.38M-165.59M-172.37M
Balance SheetCash, Cash Equivalents and Short-Term Investments
148.62M117.31M137.63M136.05M152.87M170.85M
Total Assets
692.81M755.98M840.88M910.27M678.41M700.64M
Total Debt
402.18M477.63M568.87M537.46M403.83M389.86M
Net Debt
295.30M361.37M457.47M446.25M291.30M252.47M
Total Liabilities
525.41M654.02M740.98M727.90M517.90M509.91M
Stockholders Equity
167.40M101.96M99.91M182.37M160.50M190.73M
Cash FlowFree Cash Flow
64.60M62.05M33.90M10.17M-49.31M-161.31M
Operating Cash Flow
70.33M78.98M48.79M34.68M-14.07M-93.91M
Investing Cash Flow
-13.91M8.55M6.05M-159.98M-36.32M-106.29M
Financing Cash Flow
-119.87M-83.41M-37.78M105.42M13.19M72.09M

8X8 Technical Analysis

Technical Analysis Sentiment
Negative
Last Price2.30
Price Trends
50DMA
2.73
Negative
100DMA
2.69
Negative
200DMA
2.47
Negative
Market Momentum
MACD
-0.14
Positive
RSI
34.77
Neutral
STOCH
17.57
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For EGHT, the sentiment is Negative. The current price of 2.3 is below the 20-day moving average (MA) of 2.73, below the 50-day MA of 2.73, and below the 200-day MA of 2.47, indicating a bearish trend. The MACD of -0.14 indicates Positive momentum. The RSI at 34.77 is Neutral, neither overbought nor oversold. The STOCH value of 17.57 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for EGHT.

8X8 Risk Analysis

8X8 disclosed 40 risk factors in its most recent earnings report. 8X8 reported the most risks in the “Finance & Corporate” category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

8X8 Peers Comparison

Overall Rating
UnderperformOutperform
Sector (59)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
TDTDS
65
Neutral
$3.73B-0.54%0.89%-3.80%83.27%
RNRNG
60
Neutral
$2.53B16.58%8.99%63.84%
60
Neutral
$438.52M-2.14%24.52%61.08%
59
Neutral
$22.39B11.53-18.05%2.31%5.00%-25.89%
55
Neutral
$5.10B-12.49%-9.95%99.47%
51
Neutral
$302.90M-40.78%-2.23%19.48%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
EGHT
8X8
2.30
-0.85
-26.98%
LUMN
Lumen Technologies
5.30
3.54
201.14%
RNG
RingCentral
28.04
-7.86
-21.89%
TDS
Telephone & Data Systems
35.40
19.91
128.53%
BAND
Bandwidth
15.13
-5.03
-24.95%

8X8 Earnings Call Summary

Earnings Call Date: Feb 4, 2025 | % Change Since: -19.01% | Next Earnings Date: May 7, 2025
Earnings Call Sentiment Neutral
The earnings call reflects a company in transition with strong financial discipline and cash flow generation, offset by challenges like FX headwinds and the ongoing Fuze platform transition. Positive strides in product innovation, customer satisfaction, and debt reduction highlight potential for future growth despite current market challenges.
Highlights
Record Operating Cash Flow
Achieved record cash flow from operations of $27.2 million, marking the 16th consecutive quarter of positive cash flow and non-GAAP operating profit.
Service Revenue and Operating Margin Success
Service revenue exceeded the midpoint of guidance by $1 million, and operating margin was slightly above the midpoint, demonstrating resilience despite a $2.2 million FX headwind.
Debt Reduction
Reduced total debt from $548 million in August 2022 to approximately $354 million, a 35% decrease, with $33 million repaid in the quarter and $15 million in early January.
AI and New Product Growth
New product MRR increased more than 60% year-over-year, driven by growth in AI-based intelligent customer assistance and secure payments.
Customer Satisfaction and Industry Recognition
Customer satisfaction scores in the mid- to high-90% range and recognition in Newsweek’s annual Excellence 1000 Index.
Lowlights
Foreign Exchange Headwinds
Approximately $2.2 million FX headwind impacted revenue, and a $4.5 million reduction in annual revenue guidance due to FX changes.
Fuze Platform Transition Challenges
Ongoing revenue headwinds from Fuze customer upgrades, with remaining Fuze base accounting for approximately 5% of service revenue.
Market Dynamics and Uncertainty
Challenging market conditions, particularly in the UCaaS space, with aggressive pricing and competition.
Company Guidance
During the third quarter of fiscal 2025, 8x8, Inc. demonstrated strong financial performance and strategic progress, achieving service revenue of $173.5 million, which exceeded the midpoint of their guidance by $1 million despite facing a foreign exchange headwind of approximately $2 million. The company maintained a gross margin of 69.5% and recorded an operating margin of 10.7%, slightly above guidance expectations. Additionally, 8x8 generated a record $27.2 million in operating cash flow, marking their 16th consecutive quarter of positive cash flow from operations. The company continued to prioritize debt reduction, lowering their total debt by $33 million during the quarter and an additional $15 million in early January, resulting in a 35% decrease in total debt from a peak of $548 million in August 2022 to approximately $354 million. The strategic focus on multi-product customers led to an over 60% year-over-year increase in New Product Monthly Recurring Revenue (MRR), driven by AI-based intelligent customer assistance and secure payment solutions. The company is on track to complete the transition of Fuze customers to their platform by the end of 2025, with remaining Fuze service revenue reduced to 5%. Looking forward, 8x8 anticipates service revenue for the fourth quarter of fiscal 2025 to range between $170 million and $175 million, while total revenue is expected to be between $175 million and $181 million, incorporating a $2.3 million impact from foreign exchange rates.

8X8 Corporate Events

Executive/Board ChangesBusiness Operations and Strategy
8×8 Strengthens Board with New Director Appointment
Positive
Nov 18, 2024

8×8, Inc. has appointed John Pagliuca, CEO of N-able, to its Board of Directors, bringing extensive leadership experience in the SaaS industry. Pagliuca’s expertise in driving revenue and business growth is expected to be a valuable asset to 8×8, which focuses on enhancing customer experience through integrated communication solutions. With this appointment, 8×8 aims to strengthen its board as it continues to innovate and expand in the business communications market.

Glossary
OutperformA stock rated as "Outperform" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock is likely to deliver higher returns compared to the average returns of other stocks in the same sector or market index. Investors might consider this stock a good buying opportunity.
NeutralA stock rated as "Neutral" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly attractive nor unattractive for investment. Investors may consider holding onto the stock, as it is not expected to either significantly outperform or underperform the market.
UnderperformA stock rated as "Underperform" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests that the stock may deliver lower returns compared to the average returns of other stocks in the same sector or market index. Investors might consider selling the stock or avoiding it as an investment.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.