Total Sales and Adjusted EBITDA Reported
Q2 total sales of $874.8 million and adjusted EBITDA of $38.2 million (4.4% of revenue).
Strong Guest Experience Improvements
Google star rating of 4.28 in Q2 (highest quarterly score since Q2 FY20); food taste, service and value scores each increased ~4%–5% YoY in Q2; brand sentiment improved 2% Q2 vs Q1.
Loyalty Program Scale and Performance
Cracker Barrel Rewards exceeds 11 million members and accounts for over 40% of tracked sales; loyalty members' traffic has held up better than nonmembers since August.
Menu Innovation and Guest Resonance
Reintroduced fan favorites (Country Fried Turkey sold out, hamburger steak & eggs, sugar-cured and country ham dinners) and launched new items (breakfast burger, Garden & Farmhouse Scrambles, Smoky Southern Salmon); breakfast burger and carrot cake outperformed expectations.
Operational & People Metrics Improving
Leadership changes yielding improved operations; management turnover improved 10% YoY in Q2; improvements in hourly and manager turnover trends noted.
Cost Savings and G&A Progress
Corporate restructuring underway with anticipated annualized G&A savings of $20M–$25M; adjusted G&A improved ~60 bps YoY to 4.9% of revenue (excludes proxy and restructuring charges).
Balance Sheet and Liquidity Strength
Ended quarter with $531.5 million in debt and a consolidated senior debt to adjusted EBITDA leverage ratio of 0.3 (well below covenant of 3.0); net interest expense declined to $4 million from $5 million YoY.
Near-Term Cash Benefit and Lowered Capex
Expect a Q3 net cash benefit of approximately $46 million from litigation settlements (affects credit-agreement EBITDA calculation but expected to be excluded from reported adjusted EBITDA); FY capex guidance reduced to $105M–$115M.