Record Quarter and Full-Year Net Sales
Q4 net sales of $124.4M, up 4.1% YoY (the largest quarter in company history); full-year 2025 net sales $437.5M, up 3.6% YoY; strong holiday performance including record Cyber Weekend and 15% YoY bookings growth in the 10 days before Christmas.
Positive Adjusted EBITDA and Profitability
Q4 adjusted EBITDA of $4.2M (3.3% margin), above the midpoint of guidance; full-year adjusted EBITDA $12.0M (2.7% margin); company delivered positive free cash flow of approximately $5.8M for the year.
Order Growth and Customer Retention
Total orders grew 6.5% YoY in Q4 and 13% for the full year; repeat orders grew 15% YoY in Q4 and 13% for the full year, signaling improved customer retention and acquisition effectiveness.
Breakthrough in Fine Jewelry
Fine jewelry bookings grew 34% YoY in Q4, representing 23% of bookings in Q4 and 17% for the full year; fine jewelry using lab-grown diamonds grew 61% YoY in Q4; fine jewelry bookings are more than 3x larger than four years ago and are on a path toward a $100M annual business; roughly half of new customers discovered the company via fine jewelry in Q4.
Gross Margin Resilience Despite Metal Headwinds
Q4 gross margin of 55.9% and full-year gross margin of 57.5% were delivered despite extreme metal price pressure, supported by pricing optimization, sourcing, and product engineering.
Marketing and Operating Expense Leverage
Q4 marketing expense improved to 24.6% of net sales from 26.1% last year (≈150 bps improvement); full-year marketing expense improved ≈150 bps YoY; Q4 operating expense leveraged ≈170 bps YoY (55.9% vs 57.6%).
Balance Sheet Strength and Capital Actions
Ended Q4 with ~$79.1M in cash, paid off term loan leaving no debt, completed one-time dividend/distribution of ~$25M, and maintained a high inventory turn rate of ~4x vs industry average of 1–2x.
Retail Footprint Expansion and Omnichannel Execution
Opened two new showrooms in 2025 (ending year with 42 locations) and launched Beverly Hills flagship; orders from retail walk-in customers grew 61% YoY in Q4, underscoring showroom strategy momentum.