Record Annual Revenue and Top-Line Growth
Full-year 2025 revenue of $310.8M, up 20% year-over-year; Q4 2025 revenue $79.7M, up 18.5% year-over-year.
Premium Gross Margin Profile
Full-year gross margin 79.4% and Q4 gross margin 79.6%, demonstrating a high-margin consignment-first model (more than 90% of business on consignment).
Return to EBITDA Profitability and Free Cash Flow
Adjusted EBITDA for FY2025 of $14.0M (4.4% of revenue) and Q4 adjusted EBITDA $2.9M (3.7% of revenue); generated first full year of positive free cash flow in 2025.
Record Buyer and Supply Metrics
Record 1.7M active buyers for trailing 12 months (up ~30% YoY), new buyer acquisition up 57% YoY in Q4, 1.6M orders in Q4 (up 27.3%), and record 21.1M items processed in 2025 (volume growth >17%).
Supply Growth and New Channels
Kit requests up 36% YoY; premium kits represented ~17% of supply for the year; sold >100,000 cleanout bags via TikTok in January with 97% of orders from new suppliers; Resell-as-a-Service expanded to multiple brands (Lands' End, Steve Madden, Betsey Johnson).
Direct Listings and Seller Engagement
Early direct listings beta: sellers listing ~10x more items than expected, average selling price in direct listings > $70 (much higher than core), and 50% of new listings now coming from bulk import — evidence of strong seller onboarding and lower switching costs.
Product & AI Innovation and Rebrand
Launched and expanded multiple AI-driven features (shopping suite, daily edit, agentic customer service 'Dottie') improving discovery and reducing human escalations; completed a rebrand positioning ThredUp as a marketplace for 'fashion forever.'
Prudent Balance Sheet and Guidance
Ended 2025 with $53.1M in cash and securities (started year $52.8M); invested $10.5M CapEx in 2025. 2026 guidance: revenue $349M–$355M (~13% growth at midpoint), gross margin 78%–79%, adjusted EBITDA ~6% of revenue (150 bps expansion vs FY2025).