Strong Acquisition and Retention Metrics
Q3 was the strongest new buyer acquisition quarter in over two years, with repeat rates for new customers up 12% over the last few months and LTV-to-CAC ratios improving by 15% year-to-date.
Improved Financial Performance
Despite a top line contraction, ThredUp generated more cash flow from operations year-over-year in Q3 and expanded adjusted EBITDA by nearly 100 basis points, with gross margins up 70 basis points year-over-year to 79.3%.
AI and Technological Advancements
ThredUp introduced several AI-driven product enhancements, including AI search functionality, Style Chat, Image Search, and 360-degree high-definition photos, aimed at improving customer experience and operational efficiency.
Positive Outlook for U.S. Business
Raised estimates for Q4 revenue in the U.S. with expectations of being free cash flow positive on an annual basis in 2025.