Digital and Omnichannel Development
CarMax has invested significantly in digital capabilities, allowing customers to shop how and where they want, aiming to improve digital shopping experience and conversion rates.
SG&A Cost Reduction Goal
CarMax has set a goal to reduce SG&A expenses by at least $150 million by the end of fiscal year 2027, with a 30% reduction in CEC workforce as a significant step.
CarMax Auto Finance Growth
CAF income increased by 9% over last year, with a $175 million income for the quarter, and expansion in full credit spectrum lending.