Successful Capital Markets Execution (Term Loan and ABS)
Closed $300M term loan in October (retiring revolving line) and executed a $161.3M ABS (2025-4) in December with a 7.02% weighted average coupon using a residual cash flow (non-turbo) structure — viewed as a sign of investor and rating agency confidence in a turbulent subprime market.
Gross Profit per Unit and Unit Cost Improvement
Gross profit per retail unit sold increased 8.8% year over year despite lower volumes; underlying unit cost improved ~1.9% and average retail sales price rose 7.1% to $20,634.
Collections and Cash Flow Strength
Total collections were $179M (up 1.5% YoY). Cash collected as a percentage of average finance receivables improved by 11 basis points YoY. Average collected per active account per month rose 2.3% to $581.
Improving Credit Mix and Controlled Charge-offs
Highest credit-tier customers grew to 66.7% of accounts receivable from 62.8% a year ago. Net charge-offs improved (declined from $106M to $96M sequentially) and units charged off fell roughly from ~10,300 to ~9,200.
Digital Payments and Collections Platform Adoption
Pay Your Way customers (automatic recurring payments) increased >250% since launch; ~65% of payment transactions are remote and the platform materially supported collections during Winter Storm Fern. Salesforce Collections CRM scaled from a 3-store pilot to ~15% of stores.
Inventory Rebuild Ahead of Tax Season
Inventory bottomed in December but was rebuilt ahead of tax season, increasing ~44% from the December low into February, supporting improving sales trends before the storm.
SG&A Actions and Leaner Store Footprint
Completed phases one and two of SG&A cost control including workforce reductions and consolidation of 18 locations; active store count now 136. Adjusted SG&A (ex $2.8M restructuring/impairment) was $48.7M or 21.9% of sales, with expected run-rate savings flowing in Q4.
Stronger Cash Position
Total cash (including restricted) increased to $237M at 01/31/2026 vs $124.5M at 04/30/2025, providing liquidity while capital structure transition continues.